Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

System Image unable to retrieve


Best Answer Faina , 04 March 2018 - 07:13 PM

Dear Sleepydude, I've had finally the time to speak with our IT and uninstall the Dell Encryption is not possible. The good news is that in Win 10 we use Bitlocker so maybe I can be successful... Go to the full post »


  • Please log in to reply

#31
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

ok, I've done the sfc and no issues found

 

the BIOS is the same since these machines are done "in series"

 

the win7 installation was fresh

 

any other idea?

 

thanks!

 

cheers


Edited by Faina, 04 February 2018 - 05:39 PM.

  • 0

Advertisements


#32
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

the BIOS is the same since these machines are done "in series"

But are the BIOS settings exactly the same?


  • 0

#33
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

yes they are...

 

there is the possibility that there are small HW differences, like wi-fi adapter or keyboard, but the disk is the same

 

thanks

 

cheers

 

Edit: I've found probably what's causing the issue... the processor are different! Original PC is an i76600U and the test PC is a i5-6300U

I guess that this is the BSOD reason...

is Macrium able to manage that fundamental difference?


Edited by Faina, 04 February 2018 - 08:02 PM.

  • 0

#34
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

Hi,

 

I don't think the processor difference unless the chipset used on the motherboard is very different.

 

Did you try to restore the image to the same machine?

 

 

How did you recover the machine from the BSOD?


  • 0

#35
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

the MB is the same only the processor is different...

 

no, I didn't try to restore on the same PC because if it fails is a big problem :-) I would do on the dummy one first

 

do you know what could be the issue then since we can exclude the processor? this is the only thing that pop up in my mind...

 

thanks!

 

cheers


  • 0

#36
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

When you got the BSOD you coudn't recover the machine?

 

Try the following fix for the BSOD


  • 0

#37
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

SleepyDude,

 

thanks for posting the solution

 

My issue is that the machine won't start even in safe mode, I got the BSOD when Windows try to load even then...

 

thanks!

 

cheers


  • 0

#38
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

Use the Windows 7 DVD or flash drive to access the Recovery Environment the BCD commands will work there.


  • 0

#39
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

Ok I was able to do that, but when I run bcdedit I don't have the truncatememory and the numproc in the list: I've tried anyway to delete the default but I get the "not found" message

 

it seems to me that both the memory and the processor are not loaded... any idea why?

 

thanks!

 

cheers


  • 0

#40
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

I think BCD is static those options can be added or not.


  • 0

Advertisements


#41
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

sorry this time I don't get it...

 

when I run bcd with the command line as in the video you posted, I get the "not found" message, so I can't execute it...

 

could you please give more details?

 

thanks!

 

cheers


  • 0

#42
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

Sorry for not been clear.

 

If you get the error then those options are not set.


  • 0

#43
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

ok, so does it mean that this is not the problem, since they are not set from the beginning?

 

what else I can try?

 

thanks!

 

cheers 


  • 0

#44
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,678 posts

Exactly.

 

Did you create the backup image from inside Windows or by booting the machine from the Rescue Disk?


  • 0

#45
Faina

Faina

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 115 posts

I created the image with Macrium from the source PC from inside windows, and try to restore it to the target PC from the rescue disk booting it from the USB, inside the Macrium interface, again during boot

 

thanks!

 

cheers


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP