[mrpotatoes]

Yesterday morning I came in to the computer room and discovered my computer riddled with a series of viruses that seem to have appeared overnight. The first was Trojan-Spy.html.smitfraud.c and I used the smitfraud.reg file for that. I tried using KillBox, as recommended in the guide for removal, but it had trouble with the "paste from clipboard" function. Then I rebooted.
When my computer restarted, the Trojan seemed to have disappeared, although I'm not sure it's actually gone. In it's place, I had a nice little desktop hijack. My background was changed to read "SYSTEM STOPPED" in large red letters with smaller text beneath about how my computer had a serious malfunction due to spyware blah blah blah. Then, I ran Ad-aware SE, Spybot, and ewido. Spybot found nothing, but the other two found a bunch. ewido cleaned up a few trojans and even a trojandownloader.
Now we are up to today. Right now, the background is a sort of blue and I can't change it to anything else. That's the most apparent problem, but it doesn't seem to serious. Just kind of slows the machine a lot. Norton AntiVirus detected a Bloodhound.W32.EP in C:\WINDOWS\system32\wininet.dll and won't go away. Norton can't delete or repair it, although it's tried many times. I suspect the virus can be removed by deleting the file in Safe Mode, but I haven't done this yet.

That's my laundry list of problems. Now for the HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:52 AM, on 6/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\sstray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Daily Weather Forecast\weather.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\atrn\trra.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe
C:\Program Files\Maven\mavenAgent.exe
C:\Program Files\Maven\mavenUpdater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Moshe Gray\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [seiyevdyjzf] C:\WINDOWS\System32\voesgt.exe
O4 - HKLM\..\Run: [ehstkpod] C:\WINDOWS\ehstkpod.exe
O4 - HKLM\..\Run: [jcsfv] C:\WINDOWS\dquz.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [oO3] C:\documents and settings\moshe gray\local settings\temp\oO3.exe
O4 - HKLM\..\Run: [54N98NQ5XG7JZC] C:\WINDOWS\System32\TfiNf.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [n] C:\documents and settings\moshe gray\local settings\temp\n.exe
O4 - HKLM\..\Run: [goC9sT] C:\documents and settings\moshe gray\local settings\temp\goC9sT.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [43nV3Fg] drwnt.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Sxn34y] C:\documents and settings\moshe gray\local settings\temp\Sxn34y.exe
O4 - HKLM\..\Run: [wY] C:\documents and settings\moshe gray\local settings\temp\wY.exe
O4 - HKLM\..\Run: [GSj] C:\documents and settings\moshe gray\local settings\temp\GSj.exe
O4 - HKLM\..\Run: [YHsBXS] C:\documents and settings\moshe gray\local settings\temp\YHsBXS.exe
O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [izeyfu] c:\windows\system32\izeyfu.exe -start
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [Iovxcyqj] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1059.dll,InstantAccess
O4 - HKCU\..\Run: [Oreb] C:\Program Files\atrn\trra.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Start Maven Updater.lnk = C:\Program Files\Maven\mavenUpdater.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SATARaid.lnk = ?
O4 - Global Startup: Start Maven Client.lnk = C:\Program Files\Maven\mavenAgent.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: =>&Español - http:\\wordreference.com\es\j\iees69.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: {11F8D6A0-01C6-4A23-A40F-1C3A560B99EA} (MavenInstallerAXControl Class) - http://client.maven....enInstaller.cab
O16 - DPF: {1CD49DC9-FD88-41FA-B892-47E037267D45} - http://akamai.downlo...ESS_1059_XP.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.wildtange...all/Install.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {9A19966F-AE0E-4699-8CCE-9B6F5F1C352C} (NPKXSite Control) - http://211.172.247.2...kx/npkxsite.cab
O16 - DPF: {AD08A333-609E-11D3-950C-008098601567} - http://wordreference... to Spanish.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ESS_1058_XP.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.co...aploader_v5.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9281C299-DCE1-4B42-BBFA-FAA9BA44E8E1}: NameServer = 206.13.28.12,206.13.29.12
O18 - Protocol: mavencache - {DB47FDC2-8C38-4413-9C78-D1A68BF24EED} - C:\Program Files\Maven\protocolHandlers.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)

*Also, Internet Explorer still works and I have ran SpySheriff a few times, but it doesn't do anything.

Thanks everyone, in advance.

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Hi mrpotatoes and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

I noticed that your HiJackthis.exe is located on your desktop, make sure to save HijackThis in its own folder (i.e. C:\HJT). This is very important, so HiJackThis can save backups!

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


DOWNLOAD PROGRAMS
Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

First, we need to remove the pepper trojan. Download this file, run, and let terminate (it'll just blink briefly on your screen and won't appeared to have done much--this is normal): http://www.geekstogo...=download&id=18


THE FIX
Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.
• Go to Start->Run and type in services.msc and hit OK. Then look for ZESOFT - Unknown owner and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Now scan with HiJackThis and place a checkmark next to each of the following items:
===================================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [seiyevdyjzf] C:\WINDOWS\System32\voesgt.exe
O4 - HKLM\..\Run: [ehstkpod] C:\WINDOWS\ehstkpod.exe
O4 - HKLM\..\Run: [jcsfv] C:\WINDOWS\dquz.exe
O4 - HKLM\..\Run: [oO3] C:\documents and settings\moshe gray\local settings\temp\oO3.exe
O4 - HKLM\..\Run: [54N98NQ5XG7JZC] C:\WINDOWS\System32\TfiNf.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [n] C:\documents and settings\moshe gray\local settings\temp\n.exe
O4 - HKLM\..\Run: [goC9sT] C:\documents and settings\moshe gray\local settings\temp\goC9sT.exe
O4 - HKLM\..\Run: [43nV3Fg] drwnt.exe
O4 - HKLM\..\Run: [Sxn34y] C:\documents and settings\moshe gray\local settings\temp\Sxn34y.exe
O4 - HKLM\..\Run: [wY] C:\documents and settings\moshe gray\local settings\temp\wY.exe
O4 - HKLM\..\Run: [GSj] C:\documents and settings\moshe gray\local settings\temp\GSj.exe
O4 - HKLM\..\Run: [YHsBXS] C:\documents and settings\moshe gray\local settings\temp\YHsBXS.exe
O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe
O4 - HKLM\..\Run: [izeyfu] c:\windows\system32\izeyfu.exe -start
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [Iovxcyqj] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1059.dll,InstantAccess
O4 - HKCU\..\Run: [Oreb] C:\Program Files\atrn\trra.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.wildtange...all/Install.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {9A19966F-AE0E-4699-8CCE-9B6F5F1C352C} (NPKXSite Control) - http://211.172.247.2...kx/npkxsite.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ESS_1058_XP.cab
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)


Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Daily Weather Forecast
PSGuard
SpySheriff
WildTangent

Please remove the following folders using Windows Explorer (if present):

C:\Program Files\Daily Weather Forecast
C:\Program Files\PSGuard
C:\Program Files\atrn
C:\Program Files\WildTangent
C:\Program Files\SpySheriff

Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\System32\bridge.dll
C:\WINDOWS\System32\voesgt.exe
C:\WINDOWS\ehstkpod.exe
C:\WINDOWS\dquz.exe
C:\WINDOWS\System32\TfiNf.exe
C:\WINDOWS\System32\IEHost.exe
c:\windows\system32\izeyfu.exe
C:\WINDOWS\system32\l?gonui.exe
EGDACCESS_1059.dll <======Start>search to find this

===================================================

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido Security Suite

• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK
Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save Report
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!

Save the scan log and post it along with a new HijackThis Log and the Ewido Log by using Add Reply.

Let us know how your computer is running

[Excal]

Hi mrpotatoes and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

I noticed that your HiJackthis.exe is located on your desktop, make sure to save HijackThis in its own folder (i.e. C:\HJT). This is very important, so HiJackThis can save backups!

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


DOWNLOAD PROGRAMS
Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

First, we need to remove the pepper trojan. Download this file, run, and let terminate (it'll just blink briefly on your screen and won't appeared to have done much--this is normal): http://www.geekstogo...=download&id=18


THE FIX
Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.
• Go to Start->Run and type in services.msc and hit OK. Then look for ZESOFT - Unknown owner and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Now scan with HiJackThis and place a checkmark next to each of the following items:
===================================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [seiyevdyjzf] C:\WINDOWS\System32\voesgt.exe
O4 - HKLM\..\Run: [ehstkpod] C:\WINDOWS\ehstkpod.exe
O4 - HKLM\..\Run: [jcsfv] C:\WINDOWS\dquz.exe
O4 - HKLM\..\Run: [oO3] C:\documents and settings\moshe gray\local settings\temp\oO3.exe
O4 - HKLM\..\Run: [54N98NQ5XG7JZC] C:\WINDOWS\System32\TfiNf.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [n] C:\documents and settings\moshe gray\local settings\temp\n.exe
O4 - HKLM\..\Run: [goC9sT] C:\documents and settings\moshe gray\local settings\temp\goC9sT.exe
O4 - HKLM\..\Run: [43nV3Fg] drwnt.exe
O4 - HKLM\..\Run: [Sxn34y] C:\documents and settings\moshe gray\local settings\temp\Sxn34y.exe
O4 - HKLM\..\Run: [wY] C:\documents and settings\moshe gray\local settings\temp\wY.exe
O4 - HKLM\..\Run: [GSj] C:\documents and settings\moshe gray\local settings\temp\GSj.exe
O4 - HKLM\..\Run: [YHsBXS] C:\documents and settings\moshe gray\local settings\temp\YHsBXS.exe
O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe
O4 - HKLM\..\Run: [izeyfu] c:\windows\system32\izeyfu.exe -start
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [Iovxcyqj] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1059.dll,InstantAccess
O4 - HKCU\..\Run: [Oreb] C:\Program Files\atrn\trra.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.wildtange...all/Install.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {9A19966F-AE0E-4699-8CCE-9B6F5F1C352C} (NPKXSite Control) - http://211.172.247.2...kx/npkxsite.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ESS_1058_XP.cab
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)


Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Daily Weather Forecast
PSGuard
SpySheriff
WildTangent

Please remove the following folders using Windows Explorer (if present):

C:\Program Files\Daily Weather Forecast
C:\Program Files\PSGuard
C:\Program Files\atrn
C:\Program Files\WildTangent
C:\Program Files\SpySheriff

Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\System32\bridge.dll
C:\WINDOWS\System32\voesgt.exe
C:\WINDOWS\ehstkpod.exe
C:\WINDOWS\dquz.exe
C:\WINDOWS\System32\TfiNf.exe
C:\WINDOWS\System32\IEHost.exe
c:\windows\system32\izeyfu.exe
C:\WINDOWS\system32\l?gonui.exe
EGDACCESS_1059.dll <======Start>search to find this

===================================================

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido Security Suite

• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK
Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save Report
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!

Save the scan log and post it along with a new HijackThis Log and the Ewido Log by using Add Reply.

Let us know how your computer is running

[mrpotatoes]

Thank you so much, Excal! Your help has worked very well and I think most everything is gone. A few things were different from what you suggested in your guide, but nothing particularly serious. Just a few files that didn't exist, that sort of thing. The only other problem was that Ewido crashed on two separate occasions at around 90% during the scan. It was scanning something on my F: drive, my secondary hard drive from an older computer. Because of this, I don't have an ewido log to post here, but from the analysis page, I see that it cleaned up a bunch of things and it doesn't detect Trojans as frequently anymore (it used to find several per day), so it has made progress.

======
Here is the new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:47:48 AM, on 6/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\sstray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Real\RealOne Player\RealPlay.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe
C:\Program Files\Maven\mavenAgent.exe
C:\Program Files\Maven\mavenUpdater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Gilad's Coolest Stuff\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Iovxcyqj] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1059.dll,InstantAccess
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [Oreb] C:\Program Files\atrn\trra.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Start Maven Updater.lnk = C:\Program Files\Maven\mavenUpdater.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SATARaid.lnk = ?
O4 - Global Startup: Start Maven Client.lnk = C:\Program Files\Maven\mavenAgent.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: =>&Español - http:\\wordreference.com\es\j\iees69.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: http://www.pandasoftware.com
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: {11F8D6A0-01C6-4A23-A40F-1C3A560B99EA} (MavenInstallerAXControl Class) - http://client.maven....enInstaller.cab
O16 - DPF: {1CD49DC9-FD88-41FA-B892-47E037267D45} - http://akamai.downlo...ESS_1059_XP.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AD08A333-609E-11D3-950C-008098601567} - http://wordreference... to Spanish.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.co...aploader_v5.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9281C299-DCE1-4B42-BBFA-FAA9BA44E8E1}: NameServer = 206.13.28.12,206.13.29.12
O18 - Protocol: mavencache - {DB47FDC2-8C38-4413-9C78-D1A68BF24EED} - C:\Program Files\Maven\protocolHandlers.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
======


======
Here is the Panda ActiveScan log:

Incident Status Location

Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv139.jar-d7c9bbb-111c1f8d.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv139.jar-d7c9bbb-111c1f8d.zip[Matrix.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv514.jar-663ccc2d-5a564c50.zip[Matrix.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv514.jar-663ccc2d-5a564c50.zip[Dummy.class]
Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Moshe Gray\Application Data\tvmcwrd.dll
Spyware:Spyware/TVMedia No disinfected C:\Documents and Settings\Moshe Gray\Application Data\tvmknwrd.dll
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Fun & Games\Betting.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Fun & Games\Casino Palace.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Fun & Games\Casino.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Fun & Games\Games.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Fun & Games\Horoscope.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Going Places\Air Tickets.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Going Places\Car Rentals.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Going Places\Hotel Deals.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Going Places\Luggage.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Going Places\Travel.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Living\Dating.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Living\Find a Degree.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Living\Find a job.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Living\Home.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Living\Insurance.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Auctions.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Books.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Computers.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Discount.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Flowers.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Golf.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Jewelry.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Movies.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Music.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Online Store.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Perfume.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Shop\Sleepwear.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Technology\Adware Remover.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Technology\Anti-Virus.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Technology\PC Cleaner.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\Moshe Gray\Favorites\Technology\Tech & gadgets.lnk
Adware:Adware/SpywareNo No disinfected C:\Documents and Settings\Moshe Gray\Local Settings\Temp\temp.frA66A\ProcMon.dll
Adware:Adware/Gator No disinfected C:\GatorPatch.log
Possible Virus. No disinfected C:\Gilad's Coolest Stuff\.kkrieger\kkrieger-beta\pno0001.exe
Spyware:Spyware/ISTbar No disinfected C:\Gilad's Coolest Stuff\Installers\mirror_plugin.exe
Virus:Exploit/CodeBase.A Disinfected C:\install.htm
Adware:Adware/DelFinMedia No disinfected C:\keys.ini
Adware:Adware/DelFinMedia No disinfected C:\Program Files\Common Files\remove_tools.html
Adware:Adware/IPInsight No disinfected C:\WINDOWS\alchem.ini
Adware:Adware/ClockSync No disinfected C:\WINDOWS\Downloaded Program Files\ClockSyncInst.inf
Adware:Adware/PopCapLoader No disinfected C:\WINDOWS\Downloaded Program Files\popcaploader.inf
Adware:Adware/IPInsight No disinfected C:\WINDOWS\inf\alchem.inf
Adware:Adware/SideSearch No disinfected C:\WINDOWS\sepsd.bin
Adware:Adware/SaveNow No disinfected C:\WINDOWS\system32\datastore.dll
Adware:Adware/KeenValue No disinfected C:\WINDOWS\system32\drivers\etc\hosts.bho
Adware:Adware/PurityScan No disinfected C:\WINDOWS\system32\Shex.exe
Adware:Adware/IEDriver No disinfected C:\WINDOWS\system32\sub.dll
Adware:Adware/SAHAgent No disinfected F:\WINDOWS\INF\payload.inf
Virus:Bck/Zapchast.B Disinfected F:\WINDOWS\WEB\tips.ini
Adware:Adware/IPInsight No disinfected F:\WINDOWS\TEMP\Belt.ini
Virus:Exploit/Mhtredir.gen Disinfected F:\WINDOWS\Temporary Internet Files\Content.IE5\QRABUVEX\CAO9UVCD.HTM
Virus:Exploit/CodeBase.A Disinfected F:\WINDOWS\Temporary Internet Files\Content.IE5\QRABUVEX\install[1].htm
Virus:Exploit/CodeBase.A Disinfected F:\WINDOWS\Temporary Internet Files\Content.IE5\0MHUDNRG\install[1].htm
Virus:Exploit/ByteVerify Disinfected F:\WINDOWS\Temporary Internet Files\Content.IE5\0MHUDNRG\loaderadv74[1].jar[Dummy.class]
Virus:Trojan Horse Disinfected F:\WINDOWS\Temporary Internet Files\Content.IE5\ODYZ89MJ\missing[1].htm
Virus:Trj/Harnig.S Disinfected F:\WINDOWS\Temporary Internet Files\Content.IE5\CX0JKN4B\x[1].chm
Adware:Adware/SideStep No disinfected F:\WINDOWS\Downloaded Program Files\SbCIe026.dll
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\A IE 6.0 patch\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\Returned mail: Host unknown (Name server: jefferson.village: host not found)\(window !
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\Returned mail: Host unknown (Name server: p8: host not found)\Technical Support
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\All rights reserved including International\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[JCCBoard] It will\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[wexner-sanfrancisco-israel] Hello,wexner-sanfrancisco-israel,sos!\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[wexner-sanfrancisco-israel] How are you\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[wexner-sanfrancisco-israel] Hello,let's be friends\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[wexner-sanfrancisco-israel] A funny website\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[wexner-sanfrancisco-israel] Some questions\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Deleted Items\Here to find out more!\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Inbox\[wexner-sanfrancisco-israel] Honey\MSG_HTML.TXT
Virus:Bck/Zapchast.B Disinfected F:\WINDOWS\hh.htt
Adware:Adware/Startpage.CEH No disinfected F:\WINDOWS\hosts
Virus:Exploit/CodeBase.A Disinfected F:\install.htm
======


Also, one other problem. I still have a desktop hijack virus (W32.Desktophijack, located in C:\WINDOWS\system32\WININET.dll). Norton has found it but can't delete it or repair it. I've ran the scan twice in safe mode and both times Norton failed to fix or delete it. I can't delete the file manually either. Any suggestions?

And again, thank you so much for all your help. I appreciate you taking the time to write up that entire guide. It's made a huge difference. Thanks.

[Excal]

Hi mrpotatoes,


The first thing I need you to do is clear out you inbox and deleted box of you email. It appears that you have some viruses in a few of the emails. Don't open them up, just delete them please.

We cleaned out most of the stuff, but I would like to do the fix afgain to see if we can get the few things left.

For the remainder of this fix, please disable all Anti-spyware and virus. Turn it back on right before you post the results

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


THE FIX
Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HiJackThis and place a checkmark next to each of the following items:
===================================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKCU\..\Run: [Iovxcyqj] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1059.dll,InstantAccess
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [Oreb] C:\Program Files\atrn\trra.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Daily Weather Forecast
PSGuard
SpySheriff

Please remove the following folders using Windows Explorer (if present):

C:\Program Files\WildTangent
C:\Program Files\Daily Weather Forecast
C:\Program Files\PSGuard
C:\Program Files\SpySheriff
F:\WINDOWS\hosts
C:\Documents and Settings\Moshe Gray\Favorites\Fun & Games
C:\Documents and Settings\Moshe Gray\Favorites\Going Places
C:\Documents and Settings\Moshe Gray\Favorites\Living
C:\Documents and Settings\Moshe Gray\Favorites\Shop
C:\Documents and Settings\Moshe Gray\Favorites\Technology
C:\Program Files\atrn
C:\Gilad's Coolest Stuff\.kkrieger
C:\Gilad's Coolest Stuff\Installers

Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\system32\l?gonui.exe <====HJT is not recongnizing the second letter of that file. Could be an O.
C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv139.jar-d7c9bbb-111c1f8d.zip[Dummy.class]
C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv139.jar-d7c9bbb-111c1f8d.zip[Matrix.class]
C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv514.jar-663ccc2d-5a564c50.zip[Matrix.class]
C:\Documents and Settings\Moshe Gray\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv514.jar-663ccc2d-5a564c50.zip[Dummy.class]
C:\Documents and Settings\Moshe Gray\Application Data\tvmcwrd.dll
C:\Documents and Settings\Moshe Gray\Application Data\tvmknwrd.dll
C:\GatorPatch.log
C:\install.htm
C:\keys.ini
C:\Program Files\Common Files\remove_tools.html
C:\WINDOWS\alchem.ini
C:\WINDOWS\Downloaded Program Files\ClockSyncInst.inf
C:\WINDOWS\Downloaded Program Files\popcaploader.inf
C:\WINDOWS\inf\alchem.inf
C:\WINDOWS\sepsd.bin
C:\WINDOWS\system32\datastore.dll
C:\WINDOWS\system32\drivers\etc\hosts.bho
C:\WINDOWS\system32\Shex.exe
C:\WINDOWS\system32\sub.dll
C:\WINDOWS\System32\ms.exe
F:\WINDOWS\INF\payload.inf
F:\WINDOWS\WEB\tips.ini
F:\WINDOWS\TEMP\Belt.ini
F:\WINDOWS\Downloaded Program Files\SbCIe026.dll
F:\WINDOWS\hh.htt
F:\install.htm
EGDACCESS_1059.dll <====Start search for this one



===================================================

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido Security Suite

• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK
Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save Report
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!

Save the scan log and post it along with a new HijackThis Log and the Ewido Log by using Add Reply.

Let us know how your computer is running

[Excal]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.