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blue error screen

blue screen blue error screen dell window7 error stopcode failed

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#1
jc0987

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I have a Dell laptop and I can't remember if it's still windows 7 or I updated to newer version.

My problem is when I tried to download something all of sudden my lap re-started on its own and ever since I've been getting the blue scree error. It shows the stop code: Driver irql not less or equal AND what failed: nistpr64sys. It just re boots again and again. I've been seeing blue screen one after another for the past two hours. I can't format the laptop. I have files I want to see but since I can't log in or see my desktop it's literally impossible. Is there a way I can fix through set up(F2) or boot info (F12)? I tried looking for safe mode but I don't see it any where else. Is there a possible solution for my laptop?


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#2
phillpower2

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:welcome:   jc0987,

 

 what failednistpr64sys

 

 

Could that be ndistpr64.sys


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#3
jc0987

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:welcome:   jc0987,

 

 what failednistpr64sys

 

 

Could that be ndistpr64.sys

yeah I think that's what it was. the screen changed really fast


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#4
phillpower2

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Your computer looks to have been infected so we need to put this thread on hold, if you get the all clear of malware but the problem persists come back here and we will look at other possible causes of the issue/s.

 

Description of ndistpr64.sys below;

 

NDISTPR64.SYS Information
This is an undesirable program.
This file has been identified as a program that is undesirable to have running on your computer. This consists of programs that are misleading, harmful, or undesirable.

 

 

Please see Computer Won't Boot - Malware Related info here

 

Good luck, we will be here should you need to return to this thread   :thumbsup:


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Also tagged with one or more of these keywords: blue screen, blue error screen, dell, window7, error, stopcode, failed

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