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Trojan Virus or spyware

clean this device Facebook and ESET Scanner download Scanner

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#1
RobertDad

RobertDad

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I tried to log-in, to Facebook about a week ago. When I entered my password, it was rejected, several times.  The next that came up was about the Web Scanner.  It said to Clean This Device.  The link downloaded, but would not run.

 

I am unable to download, any removal tool, with the exception of your forum.   This so far has

only affected my facebook account.  My wife can log into facebook on this computer with out any problems.  I have my wife on here and 2 other facebook secondary accounts.  I do not want them to be infected.

 

This computer is a Toshiba(ick) L45 Satellite, runs Wins, Vista Home Basic.  My browser is Google Chrome.

 

One of my screenshots refers to Facebook and Trend  Micro but it changes to ESET. Hopefully I can attach printscreens for you.

 

EDIT by paws: name/email address details removed.

Please Email my wife and CC me,

[email protected]

Please help me.

XXXXXXXX

XXXXXXXXXX@XXXX.XX

Attached Thumbnails

  • facebook and eset mess 1.JPG
  • facebook and eset mess 2.JPG

Edited by paws, 09 February 2018 - 04:32 PM.

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#2
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
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Hello RobertDad and :welcome:

My name is Bruce1270 and I will be helping you with your malware problem.

A few things before we get started.
  • Please read all instructions carefully. If there is anything you do not understand please ask me first before doing anything.
  • Please be patient. I am a volunteer who does this in my spare time so I will try to get back to you as soon as possible.
  • Please follow all instructions in the order given.
  • Please do not install any other software unless advised. This may hinder the removal process.
  • At the top of your post, please click on the "Follow this topic" button and make sure that the "Received notification" box is checked and set to "Instantly" This will send an email to you as soon as I reply to your topic, allowing us to solve your problem faster.
  • Please make sure you reply within 4 days to my responses, if there is no reply within 4 days, the topic will be closed and you will need to request the topic be reopened.


    Important!

    Please save or print off these instructions. Part of this fix may require you to be in safe mode where you will not be able to access the internet or my instructions!

    I would strongly recommend you back up your personal data and folders before we begin.

    Malware removal can be very long, complicated and may take multiple steps. I understand this may be frustrating but please stay with this topic until your machine is declared clean. The results will hopefully be very rewarding. :happy:
    As we go along please tell me how the computer is running now. Please be as descriptive as possible e.g. I'm still getting web redirects, I am unable to access the internet etc.

    OK. Let's move on.

    I'll need some logs to look over. :)


    Please download Farbar Recovery Scan Tool and save it to your Desktop.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click on the file and select run as administrator (if you don't have this option just double click the file to run it). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from (this should be your desktop).
  • Please copy (CTRL + C) and paste (CTRL + V) the FRST.txt log back here.
  • The first time the tool is run it generates another log Addition.txt - also located in the same directory as FRST.exe.
  • Please also paste that along with the FRST.txt into your reply.
    Note: Please do not attach any logs unless specifically requested. It's easier if you simply copy and paste them into your reply. It's OK if you have to use more than one post to do so.

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#3
RobertDad

RobertDad

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  Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 10.02.2018 02

Ran by Admin (administrator) on BOBS-LAPTOP (11-02-2018 20:18:32)
Running from C:\Users\Admin\Documents
Loaded Profiles: Admin (Available Profiles: Admin & Betty Tremblay & Guest)
Platform: Microsoft® Windows Vista™ Home Basic  (X86) Language: English (United States)
Internet Explorer Version 7 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
() C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
() C:\Program Files\ATK Hotkey\ASLDRSrv.exe
(ABBYY) C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
(TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(Seiko Epson Corporation) C:\Windows\System32\escsvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
() C:\TOSHIBA\IVP\ISM\pinger.exe
(Microsoft Corporation) C:\Windows\System32\Locator.exe
() C:\TOSHIBA\IVP\swupdate\swupdtmr.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
(AVG Secure Search) C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\40.3.2\ToolbarUpdater.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Realtek Semiconductor) C:\Windows\RtHDVCpl.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\FAX Utility\FUFAXSTM.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\FAX Utility\FUFAXRCV.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
() C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
(Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Farbar) C:\Users\Admin\Documents\FRST (1).exe
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [AvgUi] => "C:\Program Files\AVG\Framework\Common\avguirnx.exe" /lps=fmw
HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1006264 2007-08-09] (Microsoft Corporation)
HKLM\...\Run: [vProt] => C:\Program Files\AVG Web TuneUp\vprot.exe [2162760 2016-07-21] ()
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [894248 2007-06-22] (Synaptics, Inc.)
HKLM\...\Run: [Skytel] => C:\Windows\Skytel.exe [1826816 2007-06-15] (Realtek Semiconductor Corp.)
HKLM\...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4669440 2007-07-06] (Realtek Semiconductor)
HKLM\...\Run: [NDSTray.exe] => NDSTray.exe
HKLM\...\Run: [IAAnotif] => C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [174872 2007-03-21] (Intel Corporation)
HKLM\...\Run: [FUFAXSTM] => C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe [863360 2012-02-29] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [FUFAXRCV] => C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe [502912 2012-02-29] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [EEventManager] => C:\Program Files\Epson Software\Event Manager\EEventManager.exe [1058400 2012-01-26] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [WMPNSCFG] => C:\Program Files\Windows Media Player\WMPNSCFG.exe [201728 2006-11-02] (Microsoft Corporation)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [TOSCDSPD] => TOSCDSPD.EXE
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2013-12-07] (Google Inc.)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {0ce2ba1f-cbd0-11e3-954f-001d60f1eb19} - E:\setupSNK.exe
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {2e2ee279-134c-11e4-aebe-001d60f1eb19} - E:\setupSNK.exe
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {2e2ee27c-134c-11e4-aebe-001d60f1eb19} - F:\LaunchU3.exe
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {f5343400-0c08-11e4-ac9d-001d60f1eb19} - E:\setupSNK.exe
GroupPolicy: Restriction ? <==== ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Attached File  Addition.txt   30.72KB   56 downloads

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#4
RobertDad

RobertDad

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Additional scan result of Farbar Recovery Scan Tool (x86) Version: 10.02.2018 02
Ran by Admin (11-02-2018 20:19:21)
Running from C:\Users\Admin\Documents
Microsoft® Windows Vista™ Home Basic  (X86) (2013-12-07 15:43:21)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Admin (S-1-5-21-144978628-2293470025-642614174-1000 - Administrator - Enabled) => C:\Users\Admin
Administrator (S-1-5-21-144978628-2293470025-642614174-500 - Administrator - Disabled)
Betty Tremblay (S-1-5-21-144978628-2293470025-642614174-1001 - Limited - Enabled) => C:\Users\Betty Tremblay
Guest (S-1-5-21-144978628-2293470025-642614174-501 - Administrator - Enabled) => C:\Users\Guest
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
ABBYY FineReader 9.0 Sprint (HKLM\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Accessibility (HKLM\...\{2C544254-39F2-4ACA-B779-ABF7297C96CF}) (Version: 1.39.0.19 - TOSHIBA)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
ATK Hotkey (HKLM\...\{3912D529-02BC-4CA8-B5ED-0D0C20EB6003}) (Version: 1.00.0012 - ATK)
AVG 2016 (HKLM\...\{AE3CE485-0996-413D-A897-D2F80D44982D}) (Version: 16.0.4776 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.3.2.18 - AVG Technologies)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.3 - Ulead Systems, Inc.)
Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM\...\{896667C8-53F8-47B8-B6B0-B113B10F05BC}) (Version: 1.20.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Printer Finder (HKLM\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Software Updater (HKLM\...\{7BAC3F7A-B963-468E-982E-B5608A87408D}) (Version: 4.4.4 - SEIKO EPSON CORPORATION)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickBooks Financial Center (HKLM\...\{890EF3F8-742F-46BD-9E8E-084B3A1F4364}) (Version: 1.00.0000 - Intuit Inc.)
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5449 - Realtek Semiconductor Corp.)
Roxio EasyWrite Reader (HKLM\...\Roxio MRFilter) (Version:  - )
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.0.3.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.00.03 - )
TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.32 - TOSHIBA)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.0.8 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.10.07 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: TOSH0501 - WildTangent)
Toshiba Registration (HKLM\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Software Upgrades (HKLM\...\{425A2BC2-AA64-4107-9C29-484245BBEA05}) (Version: 4.2 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version:  - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Resource Kit Tools - SubInAcl.exe (HKLM\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{275C23E2-3747-11D0-9FEA-00AA003F8646}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{294935CE-F637-4E7C-A41B-AB255460B862}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156164-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156168-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33D9A762-90C8-11D0-BD43-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{41FCCC3A-1FA1-4949-953A-6EE61C46A4D1}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{505C2E67-8615-4CA9-9B57-48CF6EE696FD}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{62BE5D10-60EB-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{632B606A-BBC6-11D2-A329-006097C4E476}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{860BB310-5D01-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8D52AA2E-40BE-46D7-8F36-DB7B0F636824}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8E849609-C7E8-4EC7-8BD3-D55E871A340D}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{A5AC04E7-3E13-48CE-A43F-9FBA59DB1544}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB37E6C0-194D-4C33-A924-5178414DEB98}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB406AAC-2B2B-11D3-B36B-00C04F6108FF}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{BCDE0395-E52F-467C-8E3D-C4579291692E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C1AB3D89-6973-45A6-AA44-09CEBBF872E5}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C3043B13-E649-436A-9CE7-8DA8CB0BF7C8}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CDA42200-BD88-11D0-BD4E-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CFC399AF-D876-11D0-9C10-00C04FC99C8E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{d79b57ed-727c-4ab8-ba67-e7c6fd30fac1}\localserver32 -> C:\Program Files\TotalAV\TotalAV.exe => No File
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E0-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E1-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E3-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E297AB5E-40B0-41BD-9E06-E4144084EE5F}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E436EBB3-524F-11CE-9F53-0020AF0BA770}\InprocServer32 -> no filepath
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers1: [Sprint.ExplorerIntegration] -> {6F5C0F40-1419-4DC8-8D2F-D5EC5FCF07AB} => C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Integration\SprintIntegration.dll [2009-11-25] (ABBYY)
ContextMenuHandlers2: [SD Format] -> {932CFB31-6AC9-4FE2-BEAC-A27FAF631D48} => \SDFMTEXT.dll -> No File
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2008-02-11] (Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {4A31C49C-85C2-4EA9-9EE2-25B50291EDE4} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Task: {6E13EAB5-D9B5-4172-B280-A1F768473D95} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F44C00D9-4EB6-4379-8F77-42D1474B3D60} - System32\Tasks\AVG_SYS_TASK => C:\ProgramData\AVG 1113a Campaign\AVG-Secure-Search-Update-1113a.exe
Task: {FE22E279-6ECA-44AA-975A-F280CE801E59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\0615tbUpdateInfo.job => C:\ProgramData\Avg_Update_0615tb\0615tb_{9AFB1DC6-63DE-4817-A09F-B97928F54421}.exe
 
==================== Shortcuts & WMI ========================
 
(The entries could be listed to be restored or removed.)
 
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-05-04 15:59 - 2016-07-21 18:15 - 000976456 _____ () C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
2007-08-09 18:20 - 2007-02-05 20:13 - 000094208 _____ () C:\Program Files\ATK Hotkey\ASLDRSrv.exe
2007-08-09 19:00 - 2007-01-25 19:47 - 000136816 _____ () C:\TOSHIBA\IVP\ISM\pinger.exe
2007-08-09 19:00 - 2007-01-25 19:50 - 000063096 _____ () c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
2018-02-04 20:55 - 2017-11-29 09:11 - 001934792 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2007-08-09 18:32 - 2007-05-18 05:43 - 000430080 _____ () C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
2016-09-06 16:15 - 2016-09-06 11:00 - 005197312 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll
2016-09-06 16:15 - 2016-09-06 11:00 - 000147456 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2006-11-02 05:23 - 2006-09-18 16:41 - 000000761 _____ C:\Windows\system32\Drivers\etc\hosts
 
127.0.0.1       localhost
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-144978628-2293470025-642614174-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Public\Pictures\Sample Pictures\Autumn Leaves.jpg
DNS Servers: 10.0.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [WinCollab-Out-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-Out-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WMP-Out-TCP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-Out-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-In-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [TCP Query User{D7C213BB-E2D9-401F-8A66-05E989416A4A}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{AF8BC4B8-0020-456E-9C70-911D79F4DEFA}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [TCP Query User{50F0980E-4BF6-4EC7-A9C6-6872A124B7DF}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{F75E44DC-0B64-4EC5-AA2E-B70A5279899F}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [{4A751836-57B4-4DC1-8F0D-DABF818B1655}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B2614497-54C4-4379-BA53-A25C01952C4C}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{249A0849-13FF-4A72-8CFA-22FD97ECDABF}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B14DD1A0-7999-46C1-9A00-04653E1C1924}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5CDF5219-7183-458C-BD9B-A8E8433FC717}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{55CB6577-06E4-429C-90FE-BA0E1F1474ED}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\ivp\NetInt\Netint.exe] => Enabled:NIE - Toshiba Software Upgrades Engine
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\Ivp\ISM\pinger.exe] => Enabled:Toshiba Software Upgrades Pinger
 
==================== Restore Points =========================
 
07-02-2018 16:10:18 Installed Microsoft Works
08-02-2018 10:02:36 Windows Backup
08-02-2018 17:48:14 Removed Google Earth Pro
10-02-2018 19:14:13 Scheduled Checkpoint
11-02-2018 14:43:45 Scheduled Checkpoint
 
==================== Faulty Device Manager Devices =============
 
Name: Built-in Infrared Device
Description: Built-in Infrared Device
Class Guid: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Manufacturer: (Standard Infrared Port)
Service: irsir
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (02/11/2018 07:05:56 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 02:38:07 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/10/2018 04:30:28 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/09/2018 02:26:55 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 09:02:46 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1010) (User: )
Description: The Collect Procedure for the "EmdCache" service in DLL "C:\Windows\system32\emdmgmt.dll" generated an exception or returned an invalid status. The performance data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the exception code or status code.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "DFSR" in DLL "C:\Windows\System32\DfsrPerf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
 
Error: (02/07/2018 03:13:43 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 01:06:19 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 12:30:04 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
 
System errors:
=============
Error: (02/11/2018 07:34:22 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:34:17 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 07:32:33 PM) (Source: Microsoft-Windows-TaskScheduler) (EventID: 412) (User: NT AUTHORITY)
Description: Event-ID 412
 
Error: (02/11/2018 06:07:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 06:07:11 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:06:11 PM) (Source: Print) (EventID: 19) (User: NT AUTHORITY)
Description: The print spooler failed to share printer EPSON WF-2540 Series (FAX) with shared resource name EPSON WF-2540 Series (FAX). Error 2114. The printer cannot be used by others on the network.
 
 
CodeIntegrity:
===================================
  Date: 2017-12-09 16:52:22.676
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.629
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.520
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.427
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.146
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.099
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.052
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.005
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® Dual CPU T2310 @ 1.46GHz
Percentage of memory in use: 52%
Total physical RAM: 3062.44 MB
Available physical RAM: 1449.79 MB
Total Virtual: 6304.57 MB
Available Virtual: 4770.7 MB
 
==================== Drives ================================
 
Drive c: (SQ004525V02) (Fixed) (Total:73.06 GB) (Free:39.54 GB) NTFS ==>[drive with boot components (obtained from BCD)]
 
\\?\Volume{43956e0f-5f55-11e3-8818-806e6f6e6963}\ (TOSHIBA SYSTEM VOLUME) (Fixed) (Total:1.46 GB) (Free:1.32 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 74.5 GB) (Disk ID: E3AF5BFE)
Partition 1: (Not Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Active) - (Size=73.1 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================
 
 
 
Had a hard time trying to load this 2nd file.  Had to do 2 replies.

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#5
RobertDad

RobertDad

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Additional scan result of Farbar Recovery Scan Tool (x86) Version: 10.02.2018 02
Ran by Admin (11-02-2018 20:19:21)
Running from C:\Users\Admin\Documents
Microsoft® Windows Vista™ Home Basic  (X86) (2013-12-07 15:43:21)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Admin (S-1-5-21-144978628-2293470025-642614174-1000 - Administrator - Enabled) => C:\Users\Admin
Administrator (S-1-5-21-144978628-2293470025-642614174-500 - Administrator - Disabled)
Betty Tremblay (S-1-5-21-144978628-2293470025-642614174-1001 - Limited - Enabled) => C:\Users\Betty Tremblay
Guest (S-1-5-21-144978628-2293470025-642614174-501 - Administrator - Enabled) => C:\Users\Guest
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
ABBYY FineReader 9.0 Sprint (HKLM\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Accessibility (HKLM\...\{2C544254-39F2-4ACA-B779-ABF7297C96CF}) (Version: 1.39.0.19 - TOSHIBA)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
ATK Hotkey (HKLM\...\{3912D529-02BC-4CA8-B5ED-0D0C20EB6003}) (Version: 1.00.0012 - ATK)
AVG 2016 (HKLM\...\{AE3CE485-0996-413D-A897-D2F80D44982D}) (Version: 16.0.4776 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.3.2.18 - AVG Technologies)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.3 - Ulead Systems, Inc.)
Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM\...\{896667C8-53F8-47B8-B6B0-B113B10F05BC}) (Version: 1.20.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Printer Finder (HKLM\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Software Updater (HKLM\...\{7BAC3F7A-B963-468E-982E-B5608A87408D}) (Version: 4.4.4 - SEIKO EPSON CORPORATION)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickBooks Financial Center (HKLM\...\{890EF3F8-742F-46BD-9E8E-084B3A1F4364}) (Version: 1.00.0000 - Intuit Inc.)
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5449 - Realtek Semiconductor Corp.)
Roxio EasyWrite Reader (HKLM\...\Roxio MRFilter) (Version:  - )
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.0.3.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.00.03 - )
TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.32 - TOSHIBA)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.0.8 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.10.07 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: TOSH0501 - WildTangent)
Toshiba Registration (HKLM\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Software Upgrades (HKLM\...\{425A2BC2-AA64-4107-9C29-484245BBEA05}) (Version: 4.2 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version:  - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Resource Kit Tools - SubInAcl.exe (HKLM\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{275C23E2-3747-11D0-9FEA-00AA003F8646}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{294935CE-F637-4E7C-A41B-AB255460B862}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156164-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156168-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33D9A762-90C8-11D0-BD43-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{41FCCC3A-1FA1-4949-953A-6EE61C46A4D1}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{505C2E67-8615-4CA9-9B57-48CF6EE696FD}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{62BE5D10-60EB-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{632B606A-BBC6-11D2-A329-006097C4E476}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{860BB310-5D01-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8D52AA2E-40BE-46D7-8F36-DB7B0F636824}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8E849609-C7E8-4EC7-8BD3-D55E871A340D}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{A5AC04E7-3E13-48CE-A43F-9FBA59DB1544}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB37E6C0-194D-4C33-A924-5178414DEB98}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB406AAC-2B2B-11D3-B36B-00C04F6108FF}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{BCDE0395-E52F-467C-8E3D-C4579291692E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C1AB3D89-6973-45A6-AA44-09CEBBF872E5}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C3043B13-E649-436A-9CE7-8DA8CB0BF7C8}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CDA42200-BD88-11D0-BD4E-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CFC399AF-D876-11D0-9C10-00C04FC99C8E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{d79b57ed-727c-4ab8-ba67-e7c6fd30fac1}\localserver32 -> C:\Program Files\TotalAV\TotalAV.exe => No File
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E0-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E1-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E3-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E297AB5E-40B0-41BD-9E06-E4144084EE5F}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E436EBB3-524F-11CE-9F53-0020AF0BA770}\InprocServer32 -> no filepath
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers1: [Sprint.ExplorerIntegration] -> {6F5C0F40-1419-4DC8-8D2F-D5EC5FCF07AB} => C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Integration\SprintIntegration.dll [2009-11-25] (ABBYY)
ContextMenuHandlers2: [SD Format] -> {932CFB31-6AC9-4FE2-BEAC-A27FAF631D48} => \SDFMTEXT.dll -> No File
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2008-02-11] (Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {4A31C49C-85C2-4EA9-9EE2-25B50291EDE4} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Task: {6E13EAB5-D9B5-4172-B280-A1F768473D95} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F44C00D9-4EB6-4379-8F77-42D1474B3D60} - System32\Tasks\AVG_SYS_TASK => C:\ProgramData\AVG 1113a Campaign\AVG-Secure-Search-Update-1113a.exe
Task: {FE22E279-6ECA-44AA-975A-F280CE801E59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\0615tbUpdateInfo.job => C:\ProgramData\Avg_Update_0615tb\0615tb_{9AFB1DC6-63DE-4817-A09F-B97928F54421}.exe
 
==================== Shortcuts & WMI ========================
 
(The entries could be listed to be restored or removed.)
 
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-05-04 15:59 - 2016-07-21 18:15 - 000976456 _____ () C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
2007-08-09 18:20 - 2007-02-05 20:13 - 000094208 _____ () C:\Program Files\ATK Hotkey\ASLDRSrv.exe
2007-08-09 19:00 - 2007-01-25 19:47 - 000136816 _____ () C:\TOSHIBA\IVP\ISM\pinger.exe
2007-08-09 19:00 - 2007-01-25 19:50 - 000063096 _____ () c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
2018-02-04 20:55 - 2017-11-29 09:11 - 001934792 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2007-08-09 18:32 - 2007-05-18 05:43 - 000430080 _____ () C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
2016-09-06 16:15 - 2016-09-06 11:00 - 005197312 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll
2016-09-06 16:15 - 2016-09-06 11:00 - 000147456 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2006-11-02 05:23 - 2006-09-18 16:41 - 000000761 _____ C:\Windows\system32\Drivers\etc\hosts
 
127.0.0.1       localhost
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-144978628-2293470025-642614174-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Public\Pictures\Sample Pictures\Autumn Leaves.jpg
DNS Servers: 10.0.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [WinCollab-Out-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-Out-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WMP-Out-TCP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-Out-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-In-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [TCP Query User{D7C213BB-E2D9-401F-8A66-05E989416A4A}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{AF8BC4B8-0020-456E-9C70-911D79F4DEFA}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [TCP Query User{50F0980E-4BF6-4EC7-A9C6-6872A124B7DF}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{F75E44DC-0B64-4EC5-AA2E-B70A5279899F}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [{4A751836-57B4-4DC1-8F0D-DABF818B1655}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B2614497-54C4-4379-BA53-A25C01952C4C}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{249A0849-13FF-4A72-8CFA-22FD97ECDABF}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B14DD1A0-7999-46C1-9A00-04653E1C1924}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5CDF5219-7183-458C-BD9B-A8E8433FC717}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{55CB6577-06E4-429C-90FE-BA0E1F1474ED}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\ivp\NetInt\Netint.exe] => Enabled:NIE - Toshiba Software Upgrades Engine
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\Ivp\ISM\pinger.exe] => Enabled:Toshiba Software Upgrades Pinger
 
==================== Restore Points =========================
 
07-02-2018 16:10:18 Installed Microsoft Works
08-02-2018 10:02:36 Windows Backup
08-02-2018 17:48:14 Removed Google Earth Pro
10-02-2018 19:14:13 Scheduled Checkpoint
11-02-2018 14:43:45 Scheduled Checkpoint
 
==================== Faulty Device Manager Devices =============
 
Name: Built-in Infrared Device
Description: Built-in Infrared Device
Class Guid: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Manufacturer: (Standard Infrared Port)
Service: irsir
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (02/11/2018 07:05:56 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 02:38:07 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/10/2018 04:30:28 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/09/2018 02:26:55 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 09:02:46 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1010) (User: )
Description: The Collect Procedure for the "EmdCache" service in DLL "C:\Windows\system32\emdmgmt.dll" generated an exception or returned an invalid status. The performance data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the exception code or status code.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "DFSR" in DLL "C:\Windows\System32\DfsrPerf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
 
Error: (02/07/2018 03:13:43 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 01:06:19 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 12:30:04 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
 
System errors:
=============
Error: (02/11/2018 07:34:22 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:34:17 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 07:32:33 PM) (Source: Microsoft-Windows-TaskScheduler) (EventID: 412) (User: NT AUTHORITY)
Description: Event-ID 412
 
Error: (02/11/2018 06:07:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 06:07:11 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:06:11 PM) (Source: Print) (EventID: 19) (User: NT AUTHORITY)
Description: The print spooler failed to share printer EPSON WF-2540 Series (FAX) with shared resource name EPSON WF-2540 Series (FAX). Error 2114. The printer cannot be used by others on the network.
 
 
CodeIntegrity:
===================================
  Date: 2017-12-09 16:52:22.676
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.629
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.520
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.427
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.146
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.099
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.052
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.005
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® Dual CPU T2310 @ 1.46GHz
Percentage of memory in use: 52%
Total physical RAM: 3062.44 MB
Available physical RAM: 1449.79 MB
Total Virtual: 6304.57 MB
Available Virtual: 4770.7 MB
 
==================== Drives ================================
 
Drive c: (SQ004525V02) (Fixed) (Total:73.06 GB) (Free:39.54 GB) NTFS ==>[drive with boot components (obtained from BCD)]
 
\\?\Volume{43956e0f-5f55-11e3-8818-806e6f6e6963}\ (TOSHIBA SYSTEM VOLUME) (Fixed) (Total:1.46 GB) (Free:1.32 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 74.5 GB) (Disk ID: E3AF5BFE)
Partition 1: (Not Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Active) - (Size=73.1 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================

  • 0

#6
RobertDad

RobertDad

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Additional scan result of Farbar Recovery Scan Tool (x86) Version: 10.02.2018 02
Ran by Admin (11-02-2018 20:19:21)
Running from C:\Users\Admin\Documents
Microsoft® Windows Vista™ Home Basic  (X86) (2013-12-07 15:43:21)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Admin (S-1-5-21-144978628-2293470025-642614174-1000 - Administrator - Enabled) => C:\Users\Admin
Administrator (S-1-5-21-144978628-2293470025-642614174-500 - Administrator - Disabled)
Betty Tremblay (S-1-5-21-144978628-2293470025-642614174-1001 - Limited - Enabled) => C:\Users\Betty Tremblay
Guest (S-1-5-21-144978628-2293470025-642614174-501 - Administrator - Enabled) => C:\Users\Guest
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
ABBYY FineReader 9.0 Sprint (HKLM\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Accessibility (HKLM\...\{2C544254-39F2-4ACA-B779-ABF7297C96CF}) (Version: 1.39.0.19 - TOSHIBA)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
ATK Hotkey (HKLM\...\{3912D529-02BC-4CA8-B5ED-0D0C20EB6003}) (Version: 1.00.0012 - ATK)
AVG 2016 (HKLM\...\{AE3CE485-0996-413D-A897-D2F80D44982D}) (Version: 16.0.4776 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.3.2.18 - AVG Technologies)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.3 - Ulead Systems, Inc.)
Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM\...\{896667C8-53F8-47B8-B6B0-B113B10F05BC}) (Version: 1.20.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Printer Finder (HKLM\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Software Updater (HKLM\...\{7BAC3F7A-B963-468E-982E-B5608A87408D}) (Version: 4.4.4 - SEIKO EPSON CORPORATION)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickBooks Financial Center (HKLM\...\{890EF3F8-742F-46BD-9E8E-084B3A1F4364}) (Version: 1.00.0000 - Intuit Inc.)
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5449 - Realtek Semiconductor Corp.)
Roxio EasyWrite Reader (HKLM\...\Roxio MRFilter) (Version:  - )
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.0.3.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.00.03 - )
TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.32 - TOSHIBA)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.0.8 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.10.07 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: TOSH0501 - WildTangent)
Toshiba Registration (HKLM\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Software Upgrades (HKLM\...\{425A2BC2-AA64-4107-9C29-484245BBEA05}) (Version: 4.2 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version:  - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Resource Kit Tools - SubInAcl.exe (HKLM\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{275C23E2-3747-11D0-9FEA-00AA003F8646}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{294935CE-F637-4E7C-A41B-AB255460B862}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156164-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156168-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33D9A762-90C8-11D0-BD43-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{41FCCC3A-1FA1-4949-953A-6EE61C46A4D1}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{505C2E67-8615-4CA9-9B57-48CF6EE696FD}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{62BE5D10-60EB-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{632B606A-BBC6-11D2-A329-006097C4E476}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{860BB310-5D01-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8D52AA2E-40BE-46D7-8F36-DB7B0F636824}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8E849609-C7E8-4EC7-8BD3-D55E871A340D}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{A5AC04E7-3E13-48CE-A43F-9FBA59DB1544}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB37E6C0-194D-4C33-A924-5178414DEB98}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB406AAC-2B2B-11D3-B36B-00C04F6108FF}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{BCDE0395-E52F-467C-8E3D-C4579291692E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C1AB3D89-6973-45A6-AA44-09CEBBF872E5}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C3043B13-E649-436A-9CE7-8DA8CB0BF7C8}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CDA42200-BD88-11D0-BD4E-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CFC399AF-D876-11D0-9C10-00C04FC99C8E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{d79b57ed-727c-4ab8-ba67-e7c6fd30fac1}\localserver32 -> C:\Program Files\TotalAV\TotalAV.exe => No File
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E0-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E1-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E3-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E297AB5E-40B0-41BD-9E06-E4144084EE5F}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E436EBB3-524F-11CE-9F53-0020AF0BA770}\InprocServer32 -> no filepath
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers1: [Sprint.ExplorerIntegration] -> {6F5C0F40-1419-4DC8-8D2F-D5EC5FCF07AB} => C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Integration\SprintIntegration.dll [2009-11-25] (ABBYY)
ContextMenuHandlers2: [SD Format] -> {932CFB31-6AC9-4FE2-BEAC-A27FAF631D48} => \SDFMTEXT.dll -> No File
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2008-02-11] (Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {4A31C49C-85C2-4EA9-9EE2-25B50291EDE4} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Task: {6E13EAB5-D9B5-4172-B280-A1F768473D95} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F44C00D9-4EB6-4379-8F77-42D1474B3D60} - System32\Tasks\AVG_SYS_TASK => C:\ProgramData\AVG 1113a Campaign\AVG-Secure-Search-Update-1113a.exe
Task: {FE22E279-6ECA-44AA-975A-F280CE801E59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\0615tbUpdateInfo.job => C:\ProgramData\Avg_Update_0615tb\0615tb_{9AFB1DC6-63DE-4817-A09F-B97928F54421}.exe
 
==================== Shortcuts & WMI ========================
 
(The entries could be listed to be restored or removed.)
 
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-05-04 15:59 - 2016-07-21 18:15 - 000976456 _____ () C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
2007-08-09 18:20 - 2007-02-05 20:13 - 000094208 _____ () C:\Program Files\ATK Hotkey\ASLDRSrv.exe
2007-08-09 19:00 - 2007-01-25 19:47 - 000136816 _____ () C:\TOSHIBA\IVP\ISM\pinger.exe
2007-08-09 19:00 - 2007-01-25 19:50 - 000063096 _____ () c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
2018-02-04 20:55 - 2017-11-29 09:11 - 001934792 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2007-08-09 18:32 - 2007-05-18 05:43 - 000430080 _____ () C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
2016-09-06 16:15 - 2016-09-06 11:00 - 005197312 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll
2016-09-06 16:15 - 2016-09-06 11:00 - 000147456 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2006-11-02 05:23 - 2006-09-18 16:41 - 000000761 _____ C:\Windows\system32\Drivers\etc\hosts
 
127.0.0.1       localhost
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-144978628-2293470025-642614174-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Public\Pictures\Sample Pictures\Autumn Leaves.jpg
DNS Servers: 10.0.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [WinCollab-Out-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-Out-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WMP-Out-TCP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-Out-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-In-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [TCP Query User{D7C213BB-E2D9-401F-8A66-05E989416A4A}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{AF8BC4B8-0020-456E-9C70-911D79F4DEFA}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [TCP Query User{50F0980E-4BF6-4EC7-A9C6-6872A124B7DF}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{F75E44DC-0B64-4EC5-AA2E-B70A5279899F}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [{4A751836-57B4-4DC1-8F0D-DABF818B1655}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B2614497-54C4-4379-BA53-A25C01952C4C}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{249A0849-13FF-4A72-8CFA-22FD97ECDABF}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B14DD1A0-7999-46C1-9A00-04653E1C1924}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5CDF5219-7183-458C-BD9B-A8E8433FC717}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{55CB6577-06E4-429C-90FE-BA0E1F1474ED}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\ivp\NetInt\Netint.exe] => Enabled:NIE - Toshiba Software Upgrades Engine
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\Ivp\ISM\pinger.exe] => Enabled:Toshiba Software Upgrades Pinger
 
==================== Restore Points =========================
 
07-02-2018 16:10:18 Installed Microsoft Works
08-02-2018 10:02:36 Windows Backup
08-02-2018 17:48:14 Removed Google Earth Pro
10-02-2018 19:14:13 Scheduled Checkpoint
11-02-2018 14:43:45 Scheduled Checkpoint
 
==================== Faulty Device Manager Devices =============
 
Name: Built-in Infrared Device
Description: Built-in Infrared Device
Class Guid: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Manufacturer: (Standard Infrared Port)
Service: irsir
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (02/11/2018 07:05:56 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 02:38:07 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/10/2018 04:30:28 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/09/2018 02:26:55 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 09:02:46 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1010) (User: )
Description: The Collect Procedure for the "EmdCache" service in DLL "C:\Windows\system32\emdmgmt.dll" generated an exception or returned an invalid status. The performance data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the exception code or status code.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "DFSR" in DLL "C:\Windows\System32\DfsrPerf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
 
Error: (02/07/2018 03:13:43 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 01:06:19 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 12:30:04 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
 
System errors:
=============
Error: (02/11/2018 07:34:22 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:34:17 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 07:32:33 PM) (Source: Microsoft-Windows-TaskScheduler) (EventID: 412) (User: NT AUTHORITY)
Description: Event-ID 412
 
Error: (02/11/2018 06:07:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 06:07:11 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:06:11 PM) (Source: Print) (EventID: 19) (User: NT AUTHORITY)
Description: The print spooler failed to share printer EPSON WF-2540 Series (FAX) with shared resource name EPSON WF-2540 Series (FAX). Error 2114. The printer cannot be used by others on the network.
 
 
CodeIntegrity:
===================================
  Date: 2017-12-09 16:52:22.676
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.629
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.520
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.427
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.146
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.099
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.052
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.005
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® Dual CPU T2310 @ 1.46GHz
Percentage of memory in use: 52%
Total physical RAM: 3062.44 MB
Available physical RAM: 1449.79 MB
Total Virtual: 6304.57 MB
Available Virtual: 4770.7 MB
 
==================== Drives ================================
 
Drive c: (SQ004525V02) (Fixed) (Total:73.06 GB) (Free:39.54 GB) NTFS ==>[drive with boot components (obtained from BCD)]
 
\\?\Volume{43956e0f-5f55-11e3-8818-806e6f6e6963}\ (TOSHIBA SYSTEM VOLUME) (Fixed) (Total:1.46 GB) (Free:1.32 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 74.5 GB) (Disk ID: E3AF5BFE)
Partition 1: (Not Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Active) - (Size=73.1 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================

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#7
RobertDad

RobertDad

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Additional scan result of Farbar Recovery Scan Tool (x86) Version: 10.02.2018 02
Ran by Admin (11-02-2018 20:19:21)
Running from C:\Users\Admin\Documents
Microsoft® Windows Vista™ Home Basic  (X86) (2013-12-07 15:43:21)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Admin (S-1-5-21-144978628-2293470025-642614174-1000 - Administrator - Enabled) => C:\Users\Admin
Administrator (S-1-5-21-144978628-2293470025-642614174-500 - Administrator - Disabled)
Betty Tremblay (S-1-5-21-144978628-2293470025-642614174-1001 - Limited - Enabled) => C:\Users\Betty Tremblay
Guest (S-1-5-21-144978628-2293470025-642614174-501 - Administrator - Enabled) => C:\Users\Guest
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
ABBYY FineReader 9.0 Sprint (HKLM\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Accessibility (HKLM\...\{2C544254-39F2-4ACA-B779-ABF7297C96CF}) (Version: 1.39.0.19 - TOSHIBA)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
ATK Hotkey (HKLM\...\{3912D529-02BC-4CA8-B5ED-0D0C20EB6003}) (Version: 1.00.0012 - ATK)
AVG 2016 (HKLM\...\{AE3CE485-0996-413D-A897-D2F80D44982D}) (Version: 16.0.4776 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.3.2.18 - AVG Technologies)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.3 - Ulead Systems, Inc.)
Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM\...\{896667C8-53F8-47B8-B6B0-B113B10F05BC}) (Version: 1.20.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Printer Finder (HKLM\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Software Updater (HKLM\...\{7BAC3F7A-B963-468E-982E-B5608A87408D}) (Version: 4.4.4 - SEIKO EPSON CORPORATION)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickBooks Financial Center (HKLM\...\{890EF3F8-742F-46BD-9E8E-084B3A1F4364}) (Version: 1.00.0000 - Intuit Inc.)
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5449 - Realtek Semiconductor Corp.)
Roxio EasyWrite Reader (HKLM\...\Roxio MRFilter) (Version:  - )
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.0.3.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.00.03 - )
TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.32 - TOSHIBA)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.0.8 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.10.07 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: TOSH0501 - WildTangent)
Toshiba Registration (HKLM\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Software Upgrades (HKLM\...\{425A2BC2-AA64-4107-9C29-484245BBEA05}) (Version: 4.2 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version:  - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Resource Kit Tools - SubInAcl.exe (HKLM\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{275C23E2-3747-11D0-9FEA-00AA003F8646}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{294935CE-F637-4E7C-A41B-AB255460B862}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156164-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156168-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33D9A762-90C8-11D0-BD43-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{41FCCC3A-1FA1-4949-953A-6EE61C46A4D1}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{505C2E67-8615-4CA9-9B57-48CF6EE696FD}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{62BE5D10-60EB-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{632B606A-BBC6-11D2-A329-006097C4E476}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{860BB310-5D01-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8D52AA2E-40BE-46D7-8F36-DB7B0F636824}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8E849609-C7E8-4EC7-8BD3-D55E871A340D}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{A5AC04E7-3E13-48CE-A43F-9FBA59DB1544}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB37E6C0-194D-4C33-A924-5178414DEB98}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB406AAC-2B2B-11D3-B36B-00C04F6108FF}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{BCDE0395-E52F-467C-8E3D-C4579291692E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C1AB3D89-6973-45A6-AA44-09CEBBF872E5}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C3043B13-E649-436A-9CE7-8DA8CB0BF7C8}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CDA42200-BD88-11D0-BD4E-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CFC399AF-D876-11D0-9C10-00C04FC99C8E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{d79b57ed-727c-4ab8-ba67-e7c6fd30fac1}\localserver32 -> C:\Program Files\TotalAV\TotalAV.exe => No File
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E0-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E1-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E3-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E297AB5E-40B0-41BD-9E06-E4144084EE5F}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E436EBB3-524F-11CE-9F53-0020AF0BA770}\InprocServer32 -> no filepath
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers1: [Sprint.ExplorerIntegration] -> {6F5C0F40-1419-4DC8-8D2F-D5EC5FCF07AB} => C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Integration\SprintIntegration.dll [2009-11-25] (ABBYY)
ContextMenuHandlers2: [SD Format] -> {932CFB31-6AC9-4FE2-BEAC-A27FAF631D48} => \SDFMTEXT.dll -> No File
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2008-02-11] (Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {4A31C49C-85C2-4EA9-9EE2-25B50291EDE4} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Task: {6E13EAB5-D9B5-4172-B280-A1F768473D95} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F44C00D9-4EB6-4379-8F77-42D1474B3D60} - System32\Tasks\AVG_SYS_TASK => C:\ProgramData\AVG 1113a Campaign\AVG-Secure-Search-Update-1113a.exe
Task: {FE22E279-6ECA-44AA-975A-F280CE801E59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\0615tbUpdateInfo.job => C:\ProgramData\Avg_Update_0615tb\0615tb_{9AFB1DC6-63DE-4817-A09F-B97928F54421}.exe
 
==================== Shortcuts & WMI ========================
 
(The entries could be listed to be restored or removed.)
 
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-05-04 15:59 - 2016-07-21 18:15 - 000976456 _____ () C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
2007-08-09 18:20 - 2007-02-05 20:13 - 000094208 _____ () C:\Program Files\ATK Hotkey\ASLDRSrv.exe
2007-08-09 19:00 - 2007-01-25 19:47 - 000136816 _____ () C:\TOSHIBA\IVP\ISM\pinger.exe
2007-08-09 19:00 - 2007-01-25 19:50 - 000063096 _____ () c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
2018-02-04 20:55 - 2017-11-29 09:11 - 001934792 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2007-08-09 18:32 - 2007-05-18 05:43 - 000430080 _____ () C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
2016-09-06 16:15 - 2016-09-06 11:00 - 005197312 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll
2016-09-06 16:15 - 2016-09-06 11:00 - 000147456 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2006-11-02 05:23 - 2006-09-18 16:41 - 000000761 _____ C:\Windows\system32\Drivers\etc\hosts
 
127.0.0.1       localhost
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-144978628-2293470025-642614174-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Public\Pictures\Sample Pictures\Autumn Leaves.jpg
DNS Servers: 10.0.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [WinCollab-Out-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-Out-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WMP-Out-TCP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-Out-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-In-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [TCP Query User{D7C213BB-E2D9-401F-8A66-05E989416A4A}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{AF8BC4B8-0020-456E-9C70-911D79F4DEFA}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [TCP Query User{50F0980E-4BF6-4EC7-A9C6-6872A124B7DF}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{F75E44DC-0B64-4EC5-AA2E-B70A5279899F}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [{4A751836-57B4-4DC1-8F0D-DABF818B1655}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B2614497-54C4-4379-BA53-A25C01952C4C}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{249A0849-13FF-4A72-8CFA-22FD97ECDABF}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B14DD1A0-7999-46C1-9A00-04653E1C1924}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5CDF5219-7183-458C-BD9B-A8E8433FC717}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{55CB6577-06E4-429C-90FE-BA0E1F1474ED}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\ivp\NetInt\Netint.exe] => Enabled:NIE - Toshiba Software Upgrades Engine
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\Ivp\ISM\pinger.exe] => Enabled:Toshiba Software Upgrades Pinger
 
==================== Restore Points =========================
 
07-02-2018 16:10:18 Installed Microsoft Works
08-02-2018 10:02:36 Windows Backup
08-02-2018 17:48:14 Removed Google Earth Pro
10-02-2018 19:14:13 Scheduled Checkpoint
11-02-2018 14:43:45 Scheduled Checkpoint
 
==================== Faulty Device Manager Devices =============
 
Name: Built-in Infrared Device
Description: Built-in Infrared Device
Class Guid: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Manufacturer: (Standard Infrared Port)
Service: irsir
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (02/11/2018 07:05:56 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 02:38:07 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/10/2018 04:30:28 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/09/2018 02:26:55 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 09:02:46 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1010) (User: )
Description: The Collect Procedure for the "EmdCache" service in DLL "C:\Windows\system32\emdmgmt.dll" generated an exception or returned an invalid status. The performance data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the exception code or status code.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "DFSR" in DLL "C:\Windows\System32\DfsrPerf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
 
Error: (02/07/2018 03:13:43 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 01:06:19 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/07/2018 12:30:04 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
 
System errors:
=============
Error: (02/11/2018 07:34:22 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:34:17 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 07:33:30 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 07:32:33 PM) (Source: Microsoft-Windows-TaskScheduler) (EventID: 412) (User: NT AUTHORITY)
Description: Event-ID 412
 
Error: (02/11/2018 06:07:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/11/2018 06:07:12 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/11/2018 06:07:11 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/11/2018 06:06:11 PM) (Source: Print) (EventID: 19) (User: NT AUTHORITY)
Description: The print spooler failed to share printer EPSON WF-2540 Series (FAX) with shared resource name EPSON WF-2540 Series (FAX). Error 2114. The printer cannot be used by others on the network.
 
 
CodeIntegrity:
===================================
  Date: 2017-12-09 16:52:22.676
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.629
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.520
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.427
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.146
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.099
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.052
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.005
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® Dual CPU T2310 @ 1.46GHz
Percentage of memory in use: 52%
Total physical RAM: 3062.44 MB
Available physical RAM: 1449.79 MB
Total Virtual: 6304.57 MB
Available Virtual: 4770.7 MB
 
==================== Drives ================================
 
Drive c: (SQ004525V02) (Fixed) (Total:73.06 GB) (Free:39.54 GB) NTFS ==>[drive with boot components (obtained from BCD)]
 
\\?\Volume{43956e0f-5f55-11e3-8818-806e6f6e6963}\ (TOSHIBA SYSTEM VOLUME) (Fixed) (Total:1.46 GB) (Free:1.32 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 74.5 GB) (Disk ID: E3AF5BFE)
Partition 1: (Not Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Active) - (Size=73.1 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================

  • 0

#8
RobertDad

RobertDad

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  • 51 posts

I can not update Google Chrome, Vista is no longer supported by Microsoft.  If there is a way to update it, please let me. 

Sorry for the extra reports, I did not see them last night.  I do not know what happened.


  • 0

#9
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,714 posts
Hi RobertDad
 

Sorry for the extra reports, I did not see them last night. I do not know what happened.


That's ok. You did grand. :thumbsup:

It does look like the FRST log has only partially posted though. Please do the following:

Copies of Logs are usually kept in C:\FRST\logs
Browse to the Logs folder and locate the latest FRST log called FRST_...Date and time of run.
Open the Log and Copy/Paste into your next reply.

If you find it easier you can attach the log. :)

Once we have had a look over the system we can have a look at Google.
  • 0

#10
RobertDad

RobertDad

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Additional scan result of Farbar Recovery Scan Tool (x86) Version: 10.02.2018 02
Ran by Admin (12-02-2018 17:27:41)
Running from C:\Users\Admin\Documents
Microsoft® Windows Vista™ Home Basic  (X86) (2013-12-07 15:43:21)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Admin (S-1-5-21-144978628-2293470025-642614174-1000 - Administrator - Enabled) => C:\Users\Admin
Administrator (S-1-5-21-144978628-2293470025-642614174-500 - Administrator - Disabled)
Betty Tremblay (S-1-5-21-144978628-2293470025-642614174-1001 - Limited - Enabled) => C:\Users\Betty Tremblay
Guest (S-1-5-21-144978628-2293470025-642614174-501 - Administrator - Enabled) => C:\Users\Guest
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
ABBYY FineReader 9.0 Sprint (HKLM\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Accessibility (HKLM\...\{2C544254-39F2-4ACA-B779-ABF7297C96CF}) (Version: 1.39.0.19 - TOSHIBA)
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
ATK Hotkey (HKLM\...\{3912D529-02BC-4CA8-B5ED-0D0C20EB6003}) (Version: 1.00.0012 - ATK)
AVG 2016 (HKLM\...\{AE3CE485-0996-413D-A897-D2F80D44982D}) (Version: 16.0.4776 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.3.2.18 - AVG Technologies)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.01.03 - TOSHIBA)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.3 - Ulead Systems, Inc.)
Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM\...\{896667C8-53F8-47B8-B6B0-B113B10F05BC}) (Version: 1.20.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Printer Finder (HKLM\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Software Updater (HKLM\...\{7BAC3F7A-B963-468E-982E-B5608A87408D}) (Version: 4.4.4 - SEIKO EPSON CORPORATION)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 52.5.3 ESR (x86 en-US) (HKLM\...\Mozilla Firefox 52.5.3 ESR (x86 en-US)) (Version: 52.5.3 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickBooks Financial Center (HKLM\...\{890EF3F8-742F-46BD-9E8E-084B3A1F4364}) (Version: 1.00.0000 - Intuit Inc.)
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista (HKLM\...\{AE46ABD3-D625-467F-B5A7-8D3FFF077F0D}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5449 - Realtek Semiconductor Corp.)
Roxio EasyWrite Reader (HKLM\...\Roxio MRFilter) (Version:  - )
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.0.3.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.00.03 - )
TOSHIBA ConfigFree (HKLM\...\{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}) (Version: 7.00.32 - TOSHIBA)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.0.8 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.10.07 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Games (HKLM\...\WildTangent toshiba Master Uninstall) (Version: TOSH0501 - WildTangent)
Toshiba Registration (HKLM\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA SD Memory Utilities (HKLM\...\{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}) (Version: 1.8.1.1 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Software Upgrades (HKLM\...\{425A2BC2-AA64-4107-9C29-484245BBEA05}) (Version: 4.2 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version:  - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Resource Kit Tools - SubInAcl.exe (HKLM\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{275C23E2-3747-11D0-9FEA-00AA003F8646}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{294935CE-F637-4E7C-A41B-AB255460B862}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156164-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33156168-81D6-11D3-8006-00C04FA30A73}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{33D9A762-90C8-11D0-BD43-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{41FCCC3A-1FA1-4949-953A-6EE61C46A4D1}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{505C2E67-8615-4CA9-9B57-48CF6EE696FD}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{62BE5D10-60EB-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{632B606A-BBC6-11D2-A329-006097C4E476}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{860BB310-5D01-11D0-BD3B-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8D52AA2E-40BE-46D7-8F36-DB7B0F636824}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{8E849609-C7E8-4EC7-8BD3-D55E871A340D}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{A5AC04E7-3E13-48CE-A43F-9FBA59DB1544}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB37E6C0-194D-4C33-A924-5178414DEB98}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{AB406AAC-2B2B-11D3-B36B-00C04F6108FF}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{BCDE0395-E52F-467C-8E3D-C4579291692E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C1AB3D89-6973-45A6-AA44-09CEBBF872E5}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{C3043B13-E649-436A-9CE7-8DA8CB0BF7C8}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CDA42200-BD88-11D0-BD4E-00A0C911CE86}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{CFC399AF-D876-11D0-9C10-00C04FC99C8E}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{d79b57ed-727c-4ab8-ba67-e7c6fd30fac1}\localserver32 -> C:\Program Files\TotalAV\TotalAV.exe => No File
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E0-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E1-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{DF0AD8E3-F91C-4109-AE46-1EAA5CD8AB08}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E297AB5E-40B0-41BD-9E06-E4144084EE5F}\InprocServer32 -> no filepath
CustomCLSID: HKU\S-1-5-21-144978628-2293470025-642614174-1000_Classes\CLSID\{E436EBB3-524F-11CE-9F53-0020AF0BA770}\InprocServer32 -> no filepath
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers1: [Sprint.ExplorerIntegration] -> {6F5C0F40-1419-4DC8-8D2F-D5EC5FCF07AB} => C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Integration\SprintIntegration.dll [2009-11-25] (ABBYY)
ContextMenuHandlers2: [SD Format] -> {932CFB31-6AC9-4FE2-BEAC-A27FAF631D48} => \SDFMTEXT.dll -> No File
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2008-02-11] (Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {4A31C49C-85C2-4EA9-9EE2-25B50291EDE4} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Task: {6E13EAB5-D9B5-4172-B280-A1F768473D95} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F44C00D9-4EB6-4379-8F77-42D1474B3D60} - System32\Tasks\AVG_SYS_TASK => C:\ProgramData\AVG 1113a Campaign\AVG-Secure-Search-Update-1113a.exe
Task: {FE22E279-6ECA-44AA-975A-F280CE801E59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\0615tbUpdateInfo.job => C:\ProgramData\Avg_Update_0615tb\0615tb_{9AFB1DC6-63DE-4817-A09F-B97928F54421}.exe
 
==================== Shortcuts & WMI ========================
 
(The entries could be listed to be restored or removed.)
 
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-05-04 15:59 - 2016-07-21 18:15 - 000976456 _____ () C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
2007-08-09 18:20 - 2007-02-05 20:13 - 000094208 _____ () C:\Program Files\ATK Hotkey\ASLDRSrv.exe
2007-08-09 19:00 - 2007-01-25 19:47 - 000136816 _____ () C:\TOSHIBA\IVP\ISM\pinger.exe
2007-08-09 19:00 - 2007-01-25 19:50 - 000063096 _____ () c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
2018-02-04 20:55 - 2017-11-29 09:11 - 001934792 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2007-08-09 18:32 - 2007-05-18 05:43 - 000430080 _____ () C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
2016-09-06 16:15 - 2016-09-06 11:00 - 005197312 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll
2016-09-06 16:15 - 2016-09-06 11:00 - 000147456 _____ () C:\Users\Admin\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2006-11-02 05:23 - 2006-09-18 16:41 - 000000761 _____ C:\Windows\system32\Drivers\etc\hosts
 
127.0.0.1       localhost
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-144978628-2293470025-642614174-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Public\Pictures\Sample Pictures\Autumn Leaves.jpg
DNS Servers: 10.0.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [WinCollab-Out-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-UDP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-Out-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-In-TCP] => (Allow) %ProgramFiles%\Windows Collaboration\WinCollab.exe
FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) %SystemRoot%\system32\dfsr.exe
FirewallRules: [WMP-Out-TCP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-Out-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [WMP-In-UDP] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [TCP Query User{D7C213BB-E2D9-401F-8A66-05E989416A4A}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{AF8BC4B8-0020-456E-9C70-911D79F4DEFA}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [TCP Query User{50F0980E-4BF6-4EC7-A9C6-6872A124B7DF}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [UDP Query User{F75E44DC-0B64-4EC5-AA2E-B70A5279899F}C:\program files\epson software\event manager\eeventmanager.exe] => (Allow) C:\program files\epson software\event manager\eeventmanager.exe
FirewallRules: [{4A751836-57B4-4DC1-8F0D-DABF818B1655}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B2614497-54C4-4379-BA53-A25C01952C4C}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{249A0849-13FF-4A72-8CFA-22FD97ECDABF}] => (Allow) C:\Program Files\Windows Media Player\wmplayer.exe
FirewallRules: [{B14DD1A0-7999-46C1-9A00-04653E1C1924}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5CDF5219-7183-458C-BD9B-A8E8433FC717}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{880A77DE-3F49-4640-81F2-44F8DE4A775D}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\ivp\NetInt\Netint.exe] => Enabled:NIE - Toshiba Software Upgrades Engine
StandardProfile\AuthorizedApplications: [C:\TOSHIBA\Ivp\ISM\pinger.exe] => Enabled:Toshiba Software Upgrades Pinger
 
==================== Restore Points =========================
 
07-02-2018 16:10:18 Installed Microsoft Works
08-02-2018 10:02:36 Windows Backup
08-02-2018 17:48:14 Removed Google Earth Pro
10-02-2018 19:14:13 Scheduled Checkpoint
11-02-2018 14:43:45 Scheduled Checkpoint
12-02-2018 12:11:55 Scheduled Checkpoint
 
==================== Faulty Device Manager Devices =============
 
Name: Built-in Infrared Device
Description: Built-in Infrared Device
Class Guid: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Manufacturer: (Standard Infrared Port)
Service: irsir
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (02/12/2018 04:35:03 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/12/2018 11:48:59 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 08:32:30 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 07:05:56 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/11/2018 02:38:07 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/10/2018 04:30:28 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/09/2018 02:26:55 PM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 09:02:46 AM) (Source: WerSvc) (EventID: 5007) (User: )
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1010) (User: )
Description: The Collect Procedure for the "EmdCache" service in DLL "C:\Windows\system32\emdmgmt.dll" generated an exception or returned an invalid status. The performance data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the exception code or status code.
 
Error: (02/08/2018 08:26:25 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "DFSR" in DLL "C:\Windows\System32\DfsrPerf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
 
 
System errors:
=============
Error: (02/12/2018 04:31:56 PM) (Source: BROWSER) (EventID: 8032) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{6884B05B-300C-4221-B775-EAD2BD1D1BD8}.
The backup browser is stopping.
 
Error: (02/12/2018 04:30:40 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/12/2018 04:30:07 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
 
Error: (02/12/2018 04:29:57 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/12/2018 04:29:57 PM) (Source: ipnathlp) (EventID: 1233) (User: )
Description: The ICS_IPV6 failed to configure IPv6 stack.
 
Error: (02/12/2018 04:29:07 PM) (Source: Print) (EventID: 19) (User: NT AUTHORITY)
Description: The print spooler failed to share printer EPSON WF-2540 Series (FAX) with shared resource name EPSON WF-2540 Series (FAX). Error 2114. The printer cannot be used by others on the network.
 
Error: (02/12/2018 04:29:07 PM) (Source: Print) (EventID: 19) (User: NT AUTHORITY)
Description: The print spooler failed to share printer WF-2540 Series(Network) with shared resource name WF-2540 Series(Network). Error 2114. The printer cannot be used by others on the network.
 
Error: (02/12/2018 04:29:02 PM) (Source: Microsoft-Windows-TaskScheduler) (EventID: 412) (User: NT AUTHORITY)
Description: Event-ID 412
 
Error: (02/12/2018 04:27:32 PM) (Source: ipnathlp) (EventID: 30013) (User: )
Description: The DHCP allocator has disabled itself on IP address 10.0.0.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
 
Error: (02/12/2018 11:48:09 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.
 
 
CodeIntegrity:
===================================
  Date: 2017-12-09 16:52:22.676
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.629
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.567
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.520
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.427
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.146
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.099
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.052
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2017-12-09 16:52:22.005
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® Dual CPU T2310 @ 1.46GHz
Percentage of memory in use: 43%
Total physical RAM: 3062.44 MB
Available physical RAM: 1720.79 MB
Total Virtual: 6304.57 MB
Available Virtual: 5099.31 MB
 
==================== Drives ================================
 
Drive c: (SQ004525V02) (Fixed) (Total:73.06 GB) (Free:37.76 GB) NTFS ==>[drive with boot components (obtained from BCD)]
 
\\?\Volume{43956e0f-5f55-11e3-8818-806e6f6e6963}\ (TOSHIBA SYSTEM VOLUME) (Fixed) (Total:1.46 GB) (Free:1.32 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 74.5 GB) (Disk ID: E3AF5BFE)
Partition 1: (Not Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Active) - (Size=73.1 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================

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#11
RobertDad

RobertDad

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Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 10.02.2018 02
Ran by Admin (administrator) on BOBS-LAPTOP (12-02-2018 17:26:56)
Running from C:\Users\Admin\Documents
Loaded Profiles: Admin (Available Profiles: Admin & Betty Tremblay & Guest)
Platform: Microsoft® Windows Vista™ Home Basic  (X86) Language: English (United States)
Internet Explorer Version 7 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
() C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe
(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
() C:\Program Files\ATK Hotkey\ASLDRSrv.exe
(Google Inc.) C:\Program Files\Google\Update\1.3.33.7\GoogleCrashHandler.exe
(ABBYY) C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
(TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(Seiko Epson Corporation) C:\Windows\System32\escsvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
() C:\TOSHIBA\IVP\ISM\pinger.exe
(Microsoft Corporation) C:\Windows\System32\Locator.exe
() C:\TOSHIBA\IVP\swupdate\swupdtmr.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
(AVG Secure Search) C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\40.3.2\ToolbarUpdater.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Realtek Semiconductor) C:\Windows\RtHDVCpl.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\FAX Utility\FUFAXSTM.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\FAX Utility\FUFAXRCV.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe
() C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Farbar) C:\Users\Admin\Documents\FRST (1).exe
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [AvgUi] => "C:\Program Files\AVG\Framework\Common\avguirnx.exe" /lps=fmw
HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1006264 2007-08-09] (Microsoft Corporation)
HKLM\...\Run: [vProt] => C:\Program Files\AVG Web TuneUp\vprot.exe [2162760 2016-07-21] ()
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [894248 2007-06-22] (Synaptics, Inc.)
HKLM\...\Run: [Skytel] => C:\Windows\Skytel.exe [1826816 2007-06-15] (Realtek Semiconductor Corp.)
HKLM\...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4669440 2007-07-06] (Realtek Semiconductor)
HKLM\...\Run: [NDSTray.exe] => NDSTray.exe
HKLM\...\Run: [IAAnotif] => C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [174872 2007-03-21] (Intel Corporation)
HKLM\...\Run: [FUFAXSTM] => C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe [863360 2012-02-29] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [FUFAXRCV] => C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe [502912 2012-02-29] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [EEventManager] => C:\Program Files\Epson Software\Event Manager\EEventManager.exe [1058400 2012-01-26] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [WMPNSCFG] => C:\Program Files\Windows Media Player\WMPNSCFG.exe [201728 2006-11-02] (Microsoft Corporation)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [TOSCDSPD] => TOSCDSPD.EXE
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2013-12-07] (Google Inc.)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\Run: [GoogleChromeAutoLaunch_A5B343D047FD8BD2F268B0EA0F8DBD7C] => C:\Program Files\Google\Chrome\Application\chrome.exe [874648 2016-04-06] (Google Inc.)
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {0ce2ba1f-cbd0-11e3-954f-001d60f1eb19} - E:\setupSNK.exe
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {2e2ee279-134c-11e4-aebe-001d60f1eb19} - E:\setupSNK.exe
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {2e2ee27c-134c-11e4-aebe-001d60f1eb19} - F:\LaunchU3.exe
HKU\S-1-5-21-144978628-2293470025-642614174-1000\...\MountPoints2: {f5343400-0c08-11e4-ac9d-001d60f1eb19} - E:\setupSNK.exe
GroupPolicy: Restriction ? <==== ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Tcpip\Parameters: [DhcpNameServer] 10.0.0.1
Tcpip\..\Interfaces\{6884B05B-300C-4221-B775-EAD2BD1D1BD8}: [DhcpNameServer] 10.0.0.1
ManualProxies: 
 
Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.toshibadirect.com/dpdstart
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
HKU\S-1-5-21-144978628-2293470025-642614174-1000\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKLM -> DefaultScope {2B9BA96A-90A6-45C3-BFC3-A2A891874039} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage};
SearchScopes: HKLM -> {2B9BA96A-90A6-45C3-BFC3-A2A891874039} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage};
SearchScopes: HKU\S-1-5-21-144978628-2293470025-642614174-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={F71E243C-1461-4B08-8537-B76BD787EE41}&mid=b09cd7c151cf47d38a4d5ffb10c79779-d9dea06a694f267ae7894492c5fe8a8b96376a9c&lang=en&ds=AVG&coid=avgtbavg&cmpid=0415av&pr=fr&d=2015-05-04 17:00:07&v=4.1.0.411&pid=wtu&sg=&sap=dsp&q={searchTerms}
BHO: E-Web Print -> {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} -> C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll [2013-02-28] (SEIKO EPSON CORPORATION)
BHO: SSVHelper Class -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-08-09] (Sun Microsystems, Inc.)
BHO: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files\AVG Web TuneUp\4.3.2.18\AVG Web TuneUp.dll => No File
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-22] (Google Inc.)
Toolbar: HKLM - E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll [2013-02-28] (SEIKO EPSON CORPORATION)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-22] (Google Inc.)
Toolbar: HKU\S-1-5-21-144978628-2293470025-642614174-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-22] (Google Inc.)
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll [2007-06-08] (Microsoft Corporation)
StartMenuInternet: IEXPLORE.EXE - iexplore.exe
 
FireFox:
========
FF ProfilePath: C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876 [2018-02-04]
FF Session Restore: Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876 -> is enabled.
FF Extension: (AdBlock) - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876\Extensions\[email protected] [2017-12-15]
FF Extension: (Emoji Cheatsheet for GitHub, Basecamp etc.) - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876\Extensions\[email protected] [2017-12-14]
FF Extension: (Spider Solitaire) - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876\Extensions\{a8bec30a-4733-4f9b-8c29-f391ba02ce2c}.xpi [2017-12-14]
FF Extension: (Flash and Video Download) - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876\Extensions\{bee6eb20-01e0-ebd1-da83-080329fb9a3a}.xpi [2018-01-16]
FF Extension: (Adblock Plus) - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\b98lthpv.default-1513296421876\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2017-12-14]
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: (Microsoft .NET Framework Assistant) - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2013-12-07] [Legacy] [not signed]
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Epson Software\E-Web Print\Firefox Add-on
FF Extension: (E-Web Print) - C:\Program Files\Epson Software\E-Web Print\Firefox Add-on [2014-09-19] [Legacy] [not signed]
FF Plugin: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\40.3.2\\npsitesafety.dll [No File]
FF Plugin: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files\Picasa2\npPicasa3.dll [2014-08-12] (Google, Inc.)
FF Plugin: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-29] (Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-14] (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-14] (Google Inc.)
 
Chrome: 
=======
CHR DefaultProfile: Default
CHR HomePage: Default -> hxxp://google%20chrome/
CHR StartupUrls: Default -> "hxxps://www.facebook.com/"
CHR Session Restore: Default -> is enabled.
CHR Profile: C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default [2018-02-12]
CHR Extension: (Google Drive) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-21]
CHR Extension: (YouTube) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-26]
CHR Extension: (Google Search) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
CHR Extension: (AdBlock) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2018-02-02]
CHR Extension: (McAfee SECURE Safe Browsing) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\lkdiimaiohgpacfbgedcipmgigppaofn [2018-02-12]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-08-24]
CHR Extension: (Gmail) - C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-30]
 
==================== Services (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 ABBYY.Licensing.FineReader.Sprint.9.0; C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [759048 2009-05-14] (ABBYY)
R2 ASLDRService; C:\Program Files\ATK Hotkey\ASLDRSrv.exe [94208 2007-02-05] () [File not signed]
R2 CFSvcs; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [40960 2006-11-14] (TOSHIBA CORPORATION) [File not signed]
R2 EpsonCustomerParticipation; C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [581104 2015-10-04] (SEIKO EPSON CORPORATION)
R2 EpsonScanSvc; C:\Windows\system32\EscSvc.exe [122000 2011-12-11] (Seiko Epson Corporation)
R2 EPSON_PM_RPCV4_05; C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE [142432 2012-02-27] (SEIKO EPSON CORPORATION)
S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [69632 2005-11-14] (Macrovision Corporation) [File not signed]
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [4563920 2017-11-01] (Malwarebytes)
R2 pinger; C:\TOSHIBA\IVP\ISM\pinger.exe [136816 2007-01-25] ()
R2 Swupdtmr; c:\TOSHIBA\IVP\swupdate\swupdtmr.exe [63096 2007-01-25] ()
R2 TNaviSrv; C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe [77824 2007-07-26] (TOSHIBA Corporation) [File not signed]
R2 TODDSrv; C:\Windows\system32\TODDSrv.exe [114688 2006-05-25] (TOSHIBA Corporation) [File not signed]
R2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [49152 2006-08-23] (Ulead Systems, Inc.) [File not signed]
R2 vToolbarUpdater40.3.2; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\40.3.2\ToolbarUpdater.exe [1309768 2016-07-21] (AVG Secure Search)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [265912 2007-08-09] (Microsoft Corporation)
R2 WtuSystemSupport; C:\Program Files\AVG Web TuneUp\WtuSystemSupport.exe [976456 2016-07-21] ()
 
===================== Drivers (Whitelisted) ======================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
S3 irsir; C:\Windows\System32\DRIVERS\irsir.sys [20992 2006-11-02] (Microsoft Corporation)
S4 KR3NPXP; C:\Windows\system32\drivers\kr3npxp.sys [479488 2006-09-27] (TOSHIBA CORPORATION) [File not signed]
R0 MBAMSwissArmy; C:\Windows\System32\Drivers\mbamswissarmy.sys [221112 2018-02-07] (Malwarebytes)
R0 MrFilter; C:\Windows\system32\Drivers\MrFilter.sys [12384 2003-10-16] (Roxio) [File not signed]
R3 MTsensor; C:\Windows\System32\DRIVERS\ATKACPI.sys [7680 2006-12-14] (ATK0100)
R0 PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [36560 2006-09-27] (Sonic Solutions) [File not signed]
R3 RTL8187B; C:\Windows\System32\DRIVERS\RTL8187B.sys [347648 2009-06-10] (Realtek Semiconductor Corporation )
S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [X]
S3 cpuz134; \??\C:\Users\Guest\AppData\Local\Temp\cpuz134\cpuz134_x32.sys [X]
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-02-12 16:45 - 2018-02-12 16:45 - 001129816 _____ (Google Inc.) C:\Users\Admin\Documents\ChromeSetup (1).exe
2018-02-12 11:39 - 2018-02-12 11:39 - 001129816 _____ (Google Inc.) C:\Users\Admin\Documents\ChromeSetup.exe
2018-02-11 20:31 - 2018-02-11 20:31 - 000000609 _____ C:\Users\Admin\Desktop\FRST (1) - Shortcut.lnk
2018-02-11 20:13 - 2018-02-11 20:13 - 001764352 _____ (Farbar) C:\Users\Admin\Documents\FRST (1).exe
2018-02-11 18:55 - 2018-02-11 18:55 - 000000000 ____D C:\ProgramData\SecuritySuite
2018-02-10 16:29 - 2018-02-10 16:29 - 000143736 _____ C:\Windows\Minidump\Mini021018-01.dmp
2018-02-08 21:41 - 2018-02-08 21:41 - 000075182 _____ C:\Users\Admin\Documents\Shortcut notebook.txt
2018-02-08 20:27 - 2018-02-08 20:27 - 000114688 _____ C:\Users\Admin\Documents\forum screen shot 2.wps
2018-02-08 20:26 - 2018-02-08 20:26 - 000101888 _____ C:\Users\Admin\Documents\forum screen shot 1.wps
2018-02-08 19:52 - 2018-02-08 19:52 - 000171520 _____ C:\Users\Admin\Documents\Farbar Recovry Scan Tool 2-8-18.wps
2018-02-08 19:50 - 2018-02-08 19:50 - 000075179 _____ C:\Users\Admin\Documents\Shortcut.txt
2018-02-08 19:49 - 2018-02-11 21:41 - 000031457 _____ C:\Users\Admin\Documents\Addition.txt
2018-02-08 19:49 - 2018-02-08 19:49 - 000045056 _____ C:\Users\Admin\Documents\FRST.txt.wps
2018-02-08 19:48 - 2018-02-12 17:27 - 000016578 _____ C:\Users\Admin\Documents\FRST.txt
2018-02-08 19:47 - 2018-02-12 17:26 - 000000000 ____D C:\FRST
2018-02-08 19:02 - 2018-02-08 19:02 - 001205232 _____ (Adobe Systems Incorporated) C:\Users\Admin\Documents\flashplayer28pp_ha_install.exe
2018-02-08 09:36 - 2018-02-08 09:36 - 000533504 _____ C:\Users\Admin\Documents\Untitled Document.wps
2018-02-08 09:29 - 2018-02-08 09:29 - 000584192 _____ C:\Users\Admin\Documents\System.wps
2018-02-08 09:23 - 2018-02-08 09:36 - 000288256 _____ C:\Users\Admin\Documents\Bookmarks.wps
2018-02-07 20:57 - 2018-02-07 20:57 - 000098304 _____ C:\Users\Admin\Documents\Trojan.wps
2018-02-07 20:56 - 2018-02-11 20:34 - 000000880 _____ C:\Users\Admin\AppData\Roaming\wklnhst.dat
2018-02-07 20:56 - 2018-02-07 20:56 - 000000000 ____D C:\Users\Admin\AppData\Roaming\Template
2018-02-07 16:13 - 2018-02-07 16:13 - 000001924 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office PowerPoint Viewer 2007.lnk
2018-02-07 16:13 - 2018-02-07 16:13 - 000000000 ____D C:\Program Files\Microsoft Office
2018-02-07 16:12 - 2018-02-07 16:12 - 000000987 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Works Task Launcher.lnk
2018-02-07 16:10 - 2018-02-07 16:12 - 000000000 ____D C:\Program Files\Microsoft Works
2018-02-06 20:57 - 2018-02-06 20:57 - 000001049 _____ C:\Users\Public\Desktop\Trend Micro Maximum Security Installer.lnk
2018-02-06 20:55 - 2018-02-06 20:55 - 007649280 _____ C:\Program Files\GUT4C8B.tmp
2018-02-06 20:55 - 2018-02-06 20:55 - 001129816 _____ (Google Inc.) C:\Users\Guest\Downloads\ChromeSetup.exe
2018-02-06 20:55 - 2018-02-06 20:55 - 000000000 ____D C:\Program Files\GUM4C6B.tmp
2018-02-06 20:24 - 2018-02-06 20:24 - 000000000 ____D C:\Users\Guest\AppData\Local\CEF
2018-02-06 18:10 - 2018-02-08 16:03 - 000000000 ___SD C:\Users\Admin\AppData\LocalLow\Temp
2018-02-06 17:48 - 2018-02-12 16:46 - 000001954 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2018-02-05 22:42 - 2018-02-11 18:52 - 000000000 ____D C:\Users\Admin\AppData\Roaming\TotalAV
2018-02-05 22:25 - 2018-02-05 22:26 - 001207800 _____ (Adobe Systems Incorporated) C:\Users\Admin\Downloads\chrome_cleanup_tool.exe
2018-02-05 21:55 - 2018-02-05 21:56 - 001129816 _____ (Google Inc.) C:\Users\Admin\Downloads\ChromeSetup.exe
2018-02-05 00:07 - 2018-02-05 00:07 - 005838920 _____ (Adobe Systems Inc.) C:\Users\Admin\Downloads\Shockwave_Installer_Slim.exe
2018-02-04 20:55 - 2018-02-07 13:06 - 000221112 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbamswissarmy.sys
2018-02-04 20:55 - 2018-02-04 20:55 - 000001826 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
2018-02-04 20:55 - 2018-02-04 20:55 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
2018-02-04 20:55 - 2017-11-29 09:11 - 000059896 _____ C:\Windows\system32\Drivers\mbae.sys
2018-02-04 20:54 - 2018-02-04 20:54 - 000000000 ____D C:\Program Files\Malwarebytes
2018-02-04 20:51 - 2018-02-04 20:52 - 081173944 _____ (Malwarebytes ) C:\Users\Admin\Downloads\mb3-setup-consumer-3.3.1.2183-1.0.262-1.0.3857.exe
2018-02-04 20:43 - 2018-02-04 20:43 - 000000000 ____D C:\Program Files\Common Files\AVG
2018-02-04 20:42 - 2018-02-04 20:42 - 001142064 _____ (Microsoft Corporation) C:\Windows\ucrtbase.dll
2018-02-04 19:43 - 2018-02-04 19:43 - 000002152 _____ C:\Windows\epplauncher.mif
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-02-12 16:46 - 2017-10-19 13:47 - 000001942 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2018-02-12 16:35 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\inf
2018-02-12 16:35 - 2006-11-02 05:33 - 000716948 _____ C:\Windows\system32\PerfStringBackup.INI
2018-02-12 16:29 - 2014-08-03 11:23 - 000000434 _____ C:\Windows\system32\Drivers\etc\hosts.ics
2018-02-12 16:29 - 2006-11-02 07:58 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2018-02-12 16:29 - 2006-11-02 07:45 - 000003456 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2018-02-12 16:29 - 2006-11-02 07:45 - 000003456 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2018-02-12 16:28 - 2006-11-02 07:44 - 000322440 _____ C:\Windows\system32\FNTCACHE.DAT
2018-02-12 16:27 - 2006-11-02 07:58 - 000032628 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2018-02-12 12:44 - 2015-05-04 15:59 - 000000000 ____D C:\Program Files\AVG Web TuneUp
2018-02-11 19:32 - 2016-03-30 19:04 - 000000000 ____D C:\Users\Guest\AppData\Roaming\AVG
2018-02-11 19:32 - 2015-11-01 18:25 - 000000000 ____D C:\Users\Admin\AppData\Roaming\AVG
2018-02-11 19:32 - 2015-11-01 18:14 - 000000000 ____D C:\ProgramData\Avg
2018-02-11 19:32 - 2015-06-02 09:30 - 000000000 ____D C:\Users\Guest\AppData\Local\Avg
2018-02-11 19:32 - 2015-06-02 09:30 - 000000000 ____D C:\Users\Admin\AppData\Local\Avg
2018-02-10 16:29 - 2013-12-12 15:39 - 000000000 ____D C:\Windows\Minidump
2018-02-10 16:28 - 2017-09-19 18:26 - 281696941 _____ C:\Windows\MEMORY.DMP
2018-02-08 09:26 - 2013-12-07 09:44 - 000082904 _____ C:\Users\Admin\AppData\Local\GDIPFONTCACHEV1.DAT
2018-02-07 16:12 - 2007-08-09 19:18 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Works
2018-02-07 16:12 - 2006-11-02 06:18 - 000000000 ____D C:\Program Files\Common Files\microsoft shared
2018-02-07 13:05 - 2006-11-02 07:44 - 000058368 _____ C:\Windows\system32\umstartup.etl
2018-02-06 17:48 - 2007-08-09 19:01 - 000000000 ____D C:\Program Files\Google
2018-02-05 22:55 - 2013-12-27 16:36 - 000000000 ____D C:\Users\Admin\Desktop\Unused Programs
2018-02-05 19:52 - 2013-12-25 19:53 - 000014336 _____ C:\Users\Admin\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2018-02-04 23:00 - 2007-08-09 18:57 - 000000000 ____D C:\ProgramData\Adobe
2018-02-04 22:58 - 2007-08-09 18:43 - 000000000 ____D C:\Windows\system32\Macromed
2018-02-04 22:47 - 2015-10-24 21:09 - 000000000 ____D C:\Users\Admin\AppData\Local\AvgSetupLog
2018-02-04 20:54 - 2014-07-13 18:33 - 000000000 ____D C:\ProgramData\Malwarebytes
2018-02-04 18:56 - 2013-12-07 09:42 - 000000000 ____D C:\Users\Admin
2018-02-04 18:55 - 2017-12-14 19:04 - 000000000 ____D C:\Program Files\Mozilla Firefox
2018-02-04 18:55 - 2006-11-02 05:22 - 029884416 _____ C:\Windows\system32\config\software_previous
2018-02-04 18:55 - 2006-11-02 05:22 - 023592960 _____ C:\Windows\system32\config\system_previous
2018-02-04 18:55 - 2006-11-02 05:22 - 021233664 _____ C:\Windows\system32\config\components_previous
2018-02-04 18:55 - 2006-11-02 05:22 - 000262144 _____ C:\Windows\system32\config\security_previous
2018-02-04 18:55 - 2006-11-02 05:22 - 000262144 _____ C:\Windows\system32\config\sam_previous
2018-02-04 18:55 - 2006-11-02 05:22 - 000262144 _____ C:\Windows\system32\config\default_previous
2018-02-04 18:54 - 2015-05-04 15:59 - 000000000 ____D C:\Program Files\Common Files\AVG Secure Search
2018-02-04 18:54 - 2014-07-22 15:10 - 000000000 ____D C:\Users\Betty Tremblay
2018-02-04 18:54 - 2014-03-24 19:01 - 000000000 ____D C:\Users\Guest
2018-02-04 18:54 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\system32\spool
2018-02-04 18:54 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\registration
2018-01-17 15:43 - 2017-09-18 18:16 - 000000000 ____D C:\Users\Admin\AppData\LocalLow\Mozilla
 
==================== Files in the root of some directories =======
 
2018-02-06 20:55 - 2018-02-06 20:55 - 007649280 _____ () C:\Program Files\GUT4C8B.tmp
2018-02-07 20:56 - 2018-02-11 20:34 - 000000880 _____ () C:\Users\Admin\AppData\Roaming\wklnhst.dat
2014-07-14 13:35 - 2014-07-14 13:35 - 000000680 _____ () C:\Users\Admin\AppData\Local\d3d9caps.dat
2013-12-25 19:53 - 2018-02-05 19:52 - 000014336 _____ () C:\Users\Admin\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
 
==================== Bamital & volsnap ======================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
LastRegBack: 2018-02-12 16:35
 
==================== End of FRST.txt ============================

  • 0

#12
RobertDad

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Okay, I think I did what you wanted.  I am not very good on the computer,  I am computer illiterate.


Edited by RobertDad, 12 February 2018 - 04:52 PM.

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#13
Bruce1270

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Hi RobertDad

You did perfect :)

Ok we'll do some tidy up.

First - Move FRST to desktop

I noticed that you run FRST.exe from Users\Admin\Documents folder. Please move it to your Desktop. You can do it by right-clicking FRST.exe, click Cut, then go to Desktop, right-click any free space and click Paste. For the FRST fix to work both FRST.exe and fixlist.txt must be in the same location and the desktop is where the software is most effective from.

Then


Step1 - Remove unwanted programs

Please uninstall the following unwanted programs:

AVG Web TuneUp

To do this:
Please go to Start Menu -> Control Panel -> Uninstall a program or Programs and Features
In the list of installed programs locate and click on the program to uninstall
Click uninstall.



Step2 - FRST fix


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Download the attached fixlist.txt to your desktop.Attached File  fixlist.txt   6.72KB   60 downloads
  • Ensure fixlist.txt is in the same location as FRST.exe on your desktop.
    FRSTfix.jpg
  • Run FRST by right clicking on it and selecting Run as Administrator and press Fix
  • On completion a log (fixlog.txt) will be generated.
  • Please select all text in this fix, copy (CTRL + C) and then Paste (CTRL + V) in your next reply.


    Step3 - AdwCleaner

    Download AdwCleaner from here to the Desktop
  • Close all open windows and browsers
  • Double click the Adwcleaner icon to execute the program
  • When the Tool opens for the first time accept the Terms of use
    adwcleaner1.jpg
  • Click the Scan button and wait for the program to finish.
  • Click on Tools then options
    adwcleaner2.jpg
    tick to reset -
    proxy
    TCP/IP Settings
    IPSec
    IE policies
    Chrome policies
    Chrome preferences
  • Click OK.
  • Please click Clean button.
  • when cleaning is finished, you may be prompted to restart your computer. Do so.
  • Upon completion, a log (AdwCleaner[C*].txt) will open.
  • Please copy and paste this in your next reply.


    Things for your next post:
  • fixlog.txt
  • AdwCleaner[C*].txt
  • how is the computer running now?

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#14
RobertDad

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I don't know what is going on, can't delete AVG Tune-up, or get the FRST.txt to load on the Desktop.  This is a nightmare.  


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#15
Bruce1270

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Hi RobertDad

Don't worry about removing AVG web tuneup - the FRST script will take care of it. :)

Did you manage to move FRST to the desktop? If you didn't thats ok it can still run from the downloaded location e.g C:\user\admin\documents.

I think your default location for downloads is to C:\user\admin\documents. Save the fixlist.txt in post #13. It should hopefully go to C:\users\admin\documents.

Then right click on FRST.exe and select run as administrator. Once the tool updates click the fix button.

Providing FRST and the fixlist are in the same location it will process the fix.

Once completed the system will ask to reboot - say yes.

Once rebooted notepad will open the fixlog report.

Please copy and paste this in your next reply.

Don't worry about the next steps meantime until we get FRST run :)
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