I have a Seagate external hard drive that we were using as a storage unit for the xbox one. This hard drive has videos and music that I had installed prior to our using it on the xbox. I didn't want to loose those files. we did not format the drive for use on xbox however now when i try to use the drive on my pc windows 10 the file box says unallocated. Is there a way to recover the files on this disc?
external drive shows partition unallocated
Posted 18 February 2018 - 11:18 AM
Couple of questions if I may;
Have you tried accessing the data on any other computer.
How much data is there that you are hoping to recover (some free trial programs such as Easeus have a cap of 2GB before charging to use their recovery software).
How much free storage space is/was available on the drive previous to this happening.
Posted 18 February 2018 - 11:21 AM
i did try accessing from another computer and i still cannot read the disc files. My other external hard drives work properly. This 1tb drive had about six hours worth of videos from my go pro that i was hoping to recover . I don't know exactly how much file space, possibly around 200gb?
Posted 18 February 2018 - 11:48 AM
Posted 18 February 2018 - 12:32 PM
I don't know exactly how much file space, possibly around 200gb?
Posted 18 February 2018 - 01:05 PM
testdisk doesn't seem to work with windows 10. i will try to use XP from work tomorrow.
Posted 18 February 2018 - 01:11 PM
I have never experienced that issue.
TestDisk can run under
- DOS (either real or in a Windows 9x DOS-box),
- Windows (NT4, 2000, XP, 2003, Vista, 2008, Windows 7 (x86 & x64), Windows 10
- FreeBSD, NetBSD, OpenBSD,
- SunOS and
- MacOS X
Posted 19 February 2018 - 03:18 PM
Testdisk does recognize the Seagate drive and correctly identifies the memory specs however it does not recognize any partitions. initially shows "no partition is bootable". When I run Testdisk quick search on the intel/pc partition it comes back with "No partition found or selected for recovery". I'm running the quick search on the Xbox portion and it continues to show "read error"
I read a post that referred me to Digiex website to download an Xbox One to PC conversion tool and that tool doesn't recognize my seagate hard drive as a XBox unit.
Do any of you have a recommendation of where I can take my external drive to have a professional attempt to recover this data. I am in Northern California.
Thanks for all your help,
Posted 19 February 2018 - 04:07 PM
Posted Today, 09:51 AM
Seagate does offer a Data Recovery Service through their website. I have sent my unit to Seagate to see if they can recover my Data. Cost is $49 for them to attempt to recover and $399 charge to have data returned on another hard disk. Charges will only occur if they are able to recover my files. I will post results when they return my drive. Up to 6 weeks.
Thank you for all your help.
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