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external drive shows partition unallocated


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#1
kgbken

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I have a Seagate external hard drive that we were using as a storage unit for the xbox one.  This hard drive has videos and music that I had installed prior to our using it on the xbox.  I didn't want to loose those files.  we did not format the drive for use on xbox however now when i try to use the drive on my pc windows 10 the file box says unallocated.  Is there a way to recover the files on this disc?


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#2
phillpower2

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Hello kgbken,

 

Couple of questions if I may;

 

Have you tried accessing the data on any other computer.

 

How much data is there that you are hoping to recover (some free trial programs such as Easeus have a cap of 2GB before charging to use their recovery software).

 

How much free storage space is/was available on the drive previous to this happening.


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#3
kgbken

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i did try accessing from another computer and i still cannot read the disc files.   My other external hard drives work properly. This 1tb drive had about six hours worth of videos from my go pro that i was hoping to recover .  I don't know exactly how much file space, possibly around 200gb?


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#4
dmccoy

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I recommend trying testdisk for possible recovery.

https://www.cgsecuri...sk_Step_By_Step
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#5
phillpower2

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 I don't know exactly how much file space, possibly around 200gb?

 

 

Which is plenty enough to make sure that nothing gets overwritten
 
Please try the suggestion made by dmccoy above then get back to us if you will.

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#6
kgbken

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testdisk doesn't seem to work with windows 10.  i will try to use XP from work tomorrow.


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#7
dmccoy

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I have never experienced that issue.

 

TestDisk can run under

  • DOS (either real or in a Windows 9x DOS-box),
  • Windows (NT4, 2000, XP, 2003, Vista, 2008, Windows 7 (x86 & x64), Windows 10
  • Linux,
  • FreeBSD, NetBSD, OpenBSD,
  • SunOS and
  • MacOS X

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