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Removal instructions for Shield-Plus History Cleaner

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Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Shield-Plus History Cleaner?

The Malwarebytes research team has determined that Shield-Plus History Cleaner is a search hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This one adds advertisements to the search results.

How do I know if my computer is affected by Shield-Plus History Cleaner?

You may see this entry in your list of installed Chrome extensions:

main.png

and these warnings during install:

warning1.png

warning5.png

warning2.png

warning4.png

and this newtab search site:

warning3.png

and you will see this icon in your Chrome menu bar:

icons.png

How did Shield-Plus History Cleaner get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was pushed by an ad-rotator and also available in the webstore.

How do I remove Shield-Plus History Cleaner?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Shield-Plus History Cleaner?
  • No, Malwarebytes removes Shield-Plus History Cleaner completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the Shield-Plus History Cleaner hijacker. It would have blocked you from visiting the hijackers site.

protection2.png


Technical details for experts

Possible signs in FRST logs:

 CHR DefaultSearchURL: Default -> hxxp://clean.shield-plus.com?babsrc=SP_&q={searchTerms}
 CHR DefaultSearchKeyword: Default -> Shield-Plus, History Cleaner, Privacy, Search History
 CHR DefaultSuggestURL: Default -> hxxp://clean.shield-plus.com/suggest?q={searchTerms}
 CHR Extension: (Shield-Plus History Cleaner) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf [2018-02-20]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0
       Adds the file background.js"="1/25/2018 3:42 PM, 4831 bytes, A
       Adds the file manifest.json"="2/20/2018 8:37 AM, 2228 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\_metadata
       Adds the file computed_hashes.json"="2/20/2018 8:37 AM, 416 bytes, A
       Adds the file verified_contents.json"="1/22/2018 12:49 PM, 2132 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images
       Adds the file icon128.png"="2/20/2018 8:37 AM, 5971 bytes, A
       Adds the file icon16.png"="2/20/2018 8:37 AM, 717 bytes, A
       Adds the file icon32.png"="11/6/2017 9:50 AM, 1621 bytes, A
       Adds the file icon48.png"="2/20/2018 8:37 AM, 2342 bytes, A
       Adds the file shieldPlus.png"="2/20/2018 8:37 AM, 1988 bytes, A
       Adds the file shieldPlusdisable.png"="11/6/2017 9:50 AM, 1733 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf
       Adds the file 000003.log"="2/20/2018 8:37 AM, 37 bytes, A
       Adds the file CURRENT"="2/20/2018 8:37 AM, 16 bytes, A
       Adds the file LOCK"="2/20/2018 8:37 AM, 0 bytes, A
       Adds the file LOG"="2/20/2018 8:37 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="2/20/2018 8:37 AM, 41 bytes, A
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 2/20/18
Scan Time: 8:50 AM
Log File: bda4a4d2-1612-11e8-90a3-080027750297.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.4010
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 243154
Threats Detected: 22
Threats Quarantined: 22
Time Elapsed: 1 min, 47 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 5
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\_metadata, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\EXTENSIONS\kocnbiohdcjphcbalmlbpgbhgbelkmdf, Quarantined, [14924], [492135],1.0.4010

File: 17
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images\icon128.png, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images\icon16.png, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images\icon32.png, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images\icon48.png, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images\shieldPlus.png, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\images\shieldPlusdisable.png, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\_metadata\computed_hashes.json, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\_metadata\verified_contents.json, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\background.js, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\kocnbiohdcjphcbalmlbpgbhgbelkmdf\2.1_0\manifest.json, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf\000003.log, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf\CURRENT, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf\LOCK, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf\LOG, Quarantined, [14924], [492135],1.0.4010
PUP.Optional.ShieldHistoryCleaner, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\kocnbiohdcjphcbalmlbpgbhgbelkmdf\MANIFEST-000001, Quarantined, [14924], [492135],1.0.4010

Physical Sector: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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