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BSOD--windows 7--no installation CD-no command prompts work

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Yes, I'm a senior citizen; please be patient with me.
​Friend's computer has BSOD.
Windows 7--maybe a 32 bit, not sure.
​No installation CD.

​Google Chrome has been installed for some time but when upgraded, she received BSOD.
​By using F8, I get to screen to repair, command prompt, use last good configuration, safe mode, etc.
​None work....all takes me back to blue screen.

​error code indicates it is driver related which relates back to the BSOD when Chrome was updated.
​I think this might be fixed if I could get into control panel to uninstall Google Chrome & allow her to use IE or Firefox.

But how to get to that point?
​Everything I've tried thus far takes me back to blue screen.

​In advance, thank you, Geeks for helping a Gran.

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