[dan7brit]

Hi, I am unsure if this is the right place to post; but I deleted AOL from my computer and since then everytime I have opened internet explorer I have received this error message -" cannot find file ///C: program%20files/ AOL%20toolbar/welcome.html - make sure internet path is correct".

 

I have checked and there are no AOL files being displayed in internet options or on my computer and the internet address is at present the default one (MSN).

 

I am using MS windows 8.1.

 

I would welcome any advice or suggestions. Thanks.

[Advertisements]

Hi,

 

If you open Internet Explorer by doing the following:

- Press + R
- on the run window Copy & Paste the command:

iexplore.exe

or

c:\Program Files\Internet Explorer\iexplore.exe

Does Internet Explorer opens without the error?

[SleepyDude]

Hi,

 

If you open Internet Explorer by doing the following:

- Press + R
- on the run window Copy & Paste the command:

iexplore.exe

or

c:\Program Files\Internet Explorer\iexplore.exe

Does Internet Explorer opens without the error?

[dan7brit]

No the error is still being displayed

[SleepyDude]

Download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
SystemLook (64-bit)
SystemLook (32-bit)

• Double-click SystemLook/SystemLook_x64 to run it.
• Accept the prompt Allow the program to make changes to this computer (UAC prompt)
• Copy the content of the following codebox into the main textfield:
  

  :Regfind
  welcome.html
  AOL toolbar

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can be found on your Desktop entitled SystemLook.txt

[dan7brit]

Best Answer

SystemLook 30.07.11 by jpshortstuff
Log created at 20:15 on 26/03/2018 by
Administrator - Elevation successful

 

========== Regfind ==========

Searching for "welcome.html"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
"First Home Page"="C:\Program Files\AOL Toolbar\welcome.html"

Searching for "AOL toolbar"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-2311759898-2844026614-3772841893-1001\Software\AOL Toolbar]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2CE54AD8-E163-429D-8D1C-046713FB3A46}]
"AppPath"="c:\program files\aol toolbar"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
"First Home Page"="C:\Program Files\AOL Toolbar\welcome.html"
[HKEY_USERS\S-1-5-21-2311759898-2844026614-3772841893-1001\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-2311759898-2844026614-3772841893-1001\Software\AOL Toolbar]
[HKEY_USERS\S-1-5-21-2311759898-2844026614-3772841893-1001\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2CE54AD8-E163-429D-8D1C-046713FB3A46}]
"AppPath"="c:\program files\aol toolbar"

 

-= EOF =-

[SleepyDude]

Hi,

• Press + X and click Open Command Prompt (Admin)
  Copy & Paste the following:
  

  reg delete "HKLM\SOFTWARE\Microsoft\Internet Explorer\Main" /v "First Home Page" /f

The result must be The operation completed successfully. Try Internet Explorer.

[dan7brit]

Thanks. The error message has now gone.

 

Why did that occur?

[SleepyDude]

Somehow AOL toolbar got removed but some leftovers remain.