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New Computer Freezing Up & Not Opening Programs


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#1
arsteige

arsteige

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Hello! 

 

I bought a new computer (January 2018) and it's recently been freezing up and not opening certain programs (Microsoft Word) or freezing when opening them.  There's no way this computer should be having issues with these types of programs.

 

Any help trying to figure out what the issue is would be very helpful!

 

Thank you, 

Amanda Ross

 

Here are my logs:  

FRST Notepad-

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14.03.2018
Ran by arste (administrator) on DESKTOP-GVSMCIE (26-03-2018 12:47:56)
Running from C:\Users\arste\Downloads
Loaded Profiles: arste (Available Profiles: arste)
Platform: Windows 10 Home Version 1709 16299.309 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(Intel Corporation) C:\Windows\System32\ibtsiva.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.12.17007.18022-0\MsMpEng.exe
() C:\ProScore5\Server\nxServer.Exe
(Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.12.17007.18022-0\NisSrv.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.7\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.7\GoogleCrashHandler64.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
(AMD) C:\Windows\System32\atieclxx.exe
() C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkypeHost.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.12.17007.18022-0\MpCmdRun.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [630168 2017-09-29] (Microsoft Corporation)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [9181696 2016-12-02] (Realtek Semiconductor)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk [2018-03-26]
ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk [2018-03-26]
ShortcutTarget: QuickBooks Update Agent.lnk -> C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk [2018-03-26]
ShortcutTarget: QuickBooks_Standard_21.lnk -> C:\Program Files (x86)\Intuit\QuickBooks 2017\QBW32.EXE (Intuit Inc.)
Startup: C:\Users\arste\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2018-01-23]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE (Microsoft Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{fd5b0cae-94ea-4943-b0a5-ff428d95c8c7}: [DhcpNameServer] 192.168.0.1
 
Internet Explorer:
==================
HKU\S-1-5-21-1595161561-4032191527-965277029-1003\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://oem17win10.msn.com/?pc=NMTE
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll [2018-03-04] (Microsoft Corporation)
Handler-x32: intu-help-qb10 - {E795042F-8A29-42E4-B265-2C7AB38E8AEE} - C:\Program Files (x86)\Intuit\QuickBooks 2017\HelpAsyncPluggableProtocol.dll [2018-02-12] (Intuit, Inc.)
Handler: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2018-03-04] (Microsoft Corporation)
Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\WINDOWS\system32\mscoree.dll [2017-09-29] (Microsoft Corporation)
 
FireFox:
========
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\root\Office16\NPSPWRAP.DLL [2018-03-04] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\NPSPWRAP.DLL [2018-03-04] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2018-01-18] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2018-01-18] (Google Inc.)
 
Chrome: 
=======
CHR DefaultProfile: Default
CHR NewTab: Default ->  Not-active:"chrome-extension://jelhemddogjihonejdadghecbedfdbdg/newtab/slim_product.html"
CHR DefaultSearchURL: Default -> hxxps://app.thestudiodirector.com/favicon.ico
CHR Profile: C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default [2018-03-26]
CHR Extension: (Slides) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2018-01-18]
CHR Extension: (Docs) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2018-01-18]
CHR Extension: (Google Drive) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2018-01-18]
CHR Extension: (YouTube) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2018-01-18]
CHR Extension: (Sheets) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2018-01-18]
CHR Extension: (Google Docs Offline) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2018-01-19]
CHR Extension: (Package Tracker Pro) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg [2018-02-22]
CHR Extension: (The Studio Director) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\nglmihebgeheddfdocdgipkmogkpdach [2018-01-24]
CHR Extension: (Chrome Web Store Payments) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-01-18]
CHR Extension: (Gmail) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2018-01-18]
CHR Extension: (Chrome Media Router) - C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-03-23]
 
==================== Services (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [7962288 2018-03-12] (Microsoft Corporation)
R2 ibtsiva; C:\WINDOWS\system32\ibtsiva.exe [542320 2017-12-06] (Intel Corporation)
R2 NXDBServerV3; C:\ProScore5\Server\nxServer.exe [7809536 2010-09-07] () [File not signed]
R3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [65536 2018-02-12] (Intuit Inc.) [File not signed]
R3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\NisSrv.exe [356152 2018-02-28] (Microsoft Corporation)
R2 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\MsMpEng.exe [106280 2018-02-28] (Microsoft Corporation)
 
===================== Drivers (Whitelisted) ======================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 amdgpio2; C:\WINDOWS\System32\drivers\amdgpio2.sys [34704 2016-08-13] (Advanced Micro Devices, Inc)
R3 amdgpio3; C:\WINDOWS\System32\drivers\amdgpio3.sys [24424 2016-08-13] (Advanced Micro Devices, Inc)
S3 amdkmcsp; C:\WINDOWS\system32\DRIVERS\amdkmcsp.sys [101232 2017-06-12] (Advanced Micro Devices, Inc. )
R3 amdkmdag; C:\WINDOWS\System32\DriverStore\FileRepository\c0318724.inf_amd64_3e17b73ae627ea03\atikmdag.sys [38778896 2017-10-06] (Advanced Micro Devices, Inc.)
R3 amdkmdap; C:\WINDOWS\System32\DriverStore\FileRepository\c0318724.inf_amd64_3e17b73ae627ea03\atikmpag.sys [541712 2017-10-06] (Advanced Micro Devices, Inc.)
R3 AMDPCIDev; C:\WINDOWS\System32\drivers\AMDPCIDev.sys [31112 2017-10-10] (Advanced Micro Devices)
R0 amdpsp; C:\WINDOWS\System32\DRIVERS\amdpsp.sys [243048 2017-06-12] (Advanced Micro Devices, Inc. )
R3 AtiHDAudioService; C:\WINDOWS\system32\drivers\AtihdWT6.sys [110088 2017-04-26] (Advanced Micro Devices)
S3 IaNVMe; C:\WINDOWS\System32\drivers\IaNVMe.sys [113160 2016-11-04] (Intel Corporation)
R3 ibtusb; C:\WINDOWS\system32\DRIVERS\ibtusb.sys [136128 2017-12-06] (Intel Corporation)
R1 MpKsla377e39e; C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5918EBF7-C697-43DF-9459-1C78A6AF69A9}\MpKsla377e39e.sys [58120 2018-03-26] (Microsoft Corporation)
R3 Netwtw04; C:\WINDOWS\System32\drivers\Netwtw04.sys [7689728 2017-09-29] (Intel Corporation)
S3 ocznvme; C:\WINDOWS\System32\drivers\ocznvme.sys [99592 2016-06-10] (TOSHIBA CORPORATION)
S3 ocztrimfilter; C:\WINDOWS\System32\drivers\ocztrimfilter.sys [29064 2016-06-10] (TOSHIBA CORPORATION)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [604160 2017-09-29] (Realtek )
S3 secnvme; C:\WINDOWS\System32\drivers\secnvme.sys [135688 2016-12-09] (Samsung Electronics Co., Ltd)
S0 WdBoot; C:\WINDOWS\System32\drivers\wd\WdBoot.sys [46072 2018-02-28] (Microsoft Corporation)
R0 WdFilter; C:\WINDOWS\System32\drivers\wd\WdFilter.sys [288296 2018-02-28] (Microsoft Corporation)
R3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [129568 2018-02-28] (Microsoft Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-03-26 12:47 - 2018-03-26 12:48 - 000013185 _____ C:\Users\arste\Downloads\FRST.txt
2018-03-26 12:46 - 2018-03-26 12:47 - 000000000 ____D C:\FRST
2018-03-26 12:46 - 2018-03-26 12:46 - 002403328 _____ (Farbar) C:\Users\arste\Downloads\FRST64.exe
2018-03-26 12:43 - 2018-03-26 12:43 - 000000000 ____D C:\Program Files\Reference Assemblies
2018-03-26 12:43 - 2018-03-26 12:43 - 000000000 ____D C:\Program Files\MSBuild
2018-03-26 12:43 - 2018-03-26 12:43 - 000000000 ____D C:\Program Files (x86)\Reference Assemblies
2018-03-26 12:43 - 2018-03-26 12:43 - 000000000 ____D C:\Program Files (x86)\MSBuild
2018-03-26 12:42 - 2017-09-28 15:50 - 001166520 _____ (Microsoft Corporation) C:\WINDOWS\system32\PresentationNative_v0300.dll
2018-03-26 12:42 - 2017-09-28 15:50 - 000124624 _____ (Microsoft Corporation) C:\WINDOWS\system32\PresentationCFFRasterizerNative_v0300.dll
2018-03-26 12:42 - 2017-09-28 15:50 - 000035456 _____ (Microsoft Corporation) C:\WINDOWS\system32\TsWpfWrp.exe
2018-03-26 12:42 - 2017-09-22 18:19 - 000778936 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PresentationNative_v0300.dll
2018-03-26 12:42 - 2017-09-22 18:19 - 000103120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2018-03-26 12:42 - 2017-09-22 18:19 - 000035456 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\TsWpfWrp.exe
2018-03-26 12:37 - 2018-03-26 12:37 - 000000000 ___HD C:\OneDriveTemp
2018-03-26 11:44 - 2018-03-26 11:43 - 000028672 _____ C:\Users\arste\OneDrive\Documents\Transaction Report 3-18-18.rpt
2018-03-26 10:51 - 2018-03-26 11:01 - 000000000 ____D C:\ProgramData\SQL Anywhere 16
2018-03-26 10:50 - 2018-03-26 12:37 - 000000000 ____D C:\Users\arste\AppData\Local\Intuit
2018-03-26 10:50 - 2018-03-26 10:50 - 000000000 ____D C:\Users\arste\AppData\Roaming\SQL Anywhere 16
2018-03-26 10:49 - 2018-03-26 10:49 - 000000000 ____D C:\WINDOWS\Intuit
2018-03-26 09:33 - 2012-01-05 13:43 - 004218880 _____ (Amyuni Technologies hxxp://www.amyuni.com) C:\WINDOWS\SysWOW64\cdintf400.dll
2018-03-26 09:32 - 2018-03-26 09:32 - 000003014 _____ C:\WINDOWS\System32\Tasks\QBScheduledReport
2018-03-26 09:32 - 2018-03-26 09:32 - 000002186 _____ C:\Users\Public\Desktop\QuickBooks Pro Plus 2017.lnk
2018-03-26 09:32 - 2018-03-26 09:32 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickBooks
2018-03-26 09:29 - 2018-03-26 09:32 - 000000095 _____ C:\WINDOWS\QBChanUtil_Trigger.ini
2018-03-26 09:29 - 2018-03-26 09:32 - 000000000 ____D C:\ProgramData\Intuit
2018-03-26 09:29 - 2018-03-26 09:29 - 000000000 ____D C:\ProgramData\Nuance
2018-03-26 09:28 - 2018-03-26 09:29 - 000000000 ____D C:\Program Files (x86)\Intuit
2018-03-26 09:17 - 2018-03-26 09:22 - 000000000 ____D C:\Users\arste\AppData\Roaming\Download Manager
2018-03-26 09:17 - 2018-03-26 09:17 - 000000000 ____D C:\Program Files (x86)\Akamai
2018-03-26 09:16 - 2018-03-26 09:17 - 000544824 _____ C:\Users\arste\Downloads\Setup_QuickBooksPro2017.exe
2018-03-23 18:28 - 2018-03-23 18:28 - 001472277 _____ C:\Users\arste\Downloads\Coach Tiny Tumblers Award Certificate.pdf
2018-03-23 18:28 - 2018-03-23 18:28 - 001471541 _____ C:\Users\arste\Downloads\Coach Novice 2 Award Certificate.pdf
2018-03-23 18:27 - 2018-03-23 18:27 - 002286783 _____ C:\Users\arste\Downloads\Coach Intermediate 2 Award Certificate.pdf
2018-03-23 18:27 - 2018-03-23 18:27 - 002286783 _____ C:\Users\arste\Downloads\Coach Intermediate 2 Award Certificate (1).pdf
2018-03-23 18:27 - 2018-03-23 18:27 - 001471558 _____ C:\Users\arste\Downloads\Coach Novice 1 Award Certificate.pdf
2018-03-23 18:26 - 2018-03-23 18:26 - 001471762 _____ C:\Users\arste\Downloads\Coach Intermediate 1 Award Certificate.pdf
2018-03-19 20:05 - 2018-03-19 20:05 - 000028672 _____ C:\Users\arste\OneDrive\Documents\Transaction Report 3-11-18.rpt
2018-03-16 20:06 - 2018-03-16 20:06 - 000000000 ____D C:\Program Files\Common Files\DESIGNER
2018-03-15 13:56 - 2018-03-15 13:56 - 000295249 _____ C:\Users\arste\Downloads\Costs_Sheet (1).pdf
2018-03-15 13:55 - 2018-03-15 13:56 - 000295249 _____ C:\Users\arste\Downloads\Costs_Sheet.pdf
2018-03-13 23:33 - 2018-03-01 22:36 - 017085440 _____ (Microsoft Corporation) C:\WINDOWS\system32\HologramCompositor.dll
2018-03-13 23:33 - 2018-03-01 22:02 - 000037888 _____ C:\WINDOWS\system32\SpectrumSyncClient.dll
2018-03-13 23:33 - 2018-03-01 22:01 - 000640000 _____ (Microsoft Corporation) C:\WINDOWS\system32\HeadTrackerStorage.dll
2018-03-13 23:33 - 2018-03-01 22:00 - 000329728 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Internal.Feedback.Analog.dll
2018-03-13 23:33 - 2018-03-01 22:00 - 000248320 _____ (Microsoft Corporation) C:\WINDOWS\system32\svf.dll
2018-03-13 23:33 - 2018-03-01 22:00 - 000230912 _____ (Microsoft Corporation) C:\WINDOWS\system32\HoloShellRuntime.dll
2018-03-13 23:33 - 2018-03-01 21:59 - 000956416 _____ (Microsoft Corporation) C:\WINDOWS\system32\Spectrum.exe
2018-03-13 23:33 - 2018-03-01 15:28 - 000181760 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\HoloShellRuntime.dll
2018-03-13 23:33 - 2018-03-01 02:50 - 000270744 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll
2018-03-13 23:33 - 2018-03-01 02:49 - 000389536 _____ (Microsoft Corporation) C:\WINDOWS\system32\invagent.dll
2018-03-13 23:33 - 2018-03-01 02:48 - 000664472 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll
2018-03-13 23:33 - 2018-03-01 02:47 - 000749464 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll
2018-03-13 23:33 - 2018-03-01 02:47 - 000035224 _____ (Microsoft Corporation) C:\WINDOWS\system32\DeviceCensus.exe
2018-03-13 23:33 - 2018-03-01 02:46 - 002003352 _____ (Microsoft Corporation) C:\WINDOWS\system32\aitstatic.exe
2018-03-13 23:33 - 2018-03-01 02:46 - 001568664 _____ (Microsoft Corporation) C:\WINDOWS\system32\appraiser.dll
2018-03-13 23:33 - 2018-03-01 02:46 - 000609176 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll
2018-03-13 23:33 - 2018-03-01 02:46 - 000138144 _____ (Microsoft Corporation) C:\WINDOWS\system32\CompatTelRunner.exe
2018-03-13 23:33 - 2018-03-01 02:45 - 000070040 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32appinventorycsp.dll
2018-03-13 23:33 - 2018-03-01 02:40 - 002514936 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll
2018-03-13 23:33 - 2018-03-01 02:40 - 000461720 _____ (Microsoft Corporation) C:\WINDOWS\system32\dcntel.dll
2018-03-13 23:33 - 2018-03-01 02:40 - 000273304 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll
2018-03-13 23:33 - 2018-03-01 02:37 - 007831760 _____ (Microsoft Corporation) C:\WINDOWS\system32\d3d10warp.dll
2018-03-13 23:33 - 2018-03-01 02:31 - 008602520 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2018-03-13 23:33 - 2018-03-01 02:30 - 000540064 _____ (Microsoft Corporation) C:\WINDOWS\system32\pcasvc.dll
2018-03-13 23:33 - 2018-03-01 02:30 - 000264040 _____ (Microsoft Corporation) C:\WINDOWS\system32\MusNotifyIcon.exe
2018-03-13 23:33 - 2018-03-01 02:29 - 000733592 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\acpi.sys
2018-03-13 23:33 - 2018-03-01 02:27 - 001173576 _____ (Microsoft Corporation) C:\WINDOWS\system32\rpcrt4.dll
2018-03-13 23:33 - 2018-03-01 02:26 - 000170912 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys
2018-03-13 23:33 - 2018-03-01 02:25 - 000377752 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\msrpc.sys
2018-03-13 23:33 - 2018-03-01 02:23 - 000749976 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgmms2.sys
2018-03-13 23:33 - 2018-03-01 02:19 - 000710768 _____ (Microsoft Corporation) C:\WINDOWS\system32\MSVideoDSP.dll
2018-03-13 23:33 - 2018-03-01 02:17 - 002710736 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2018-03-13 23:33 - 2018-03-01 02:17 - 000519152 _____ (Microsoft Corporation) C:\WINDOWS\system32\SecurityHealthService.exe
2018-03-13 23:33 - 2018-03-01 02:17 - 000408984 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgmms1.sys
2018-03-13 23:33 - 2018-03-01 02:15 - 002574232 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgkrnl.sys
2018-03-13 23:33 - 2018-03-01 02:14 - 007675784 _____ (Microsoft Corporation) C:\WINDOWS\system32\windows.storage.dll
2018-03-13 23:33 - 2018-03-01 02:14 - 007384576 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Media.Protection.PlayReady.dll
2018-03-13 23:33 - 2018-03-01 02:14 - 005105664 _____ (Microsoft Corporation) C:\WINDOWS\system32\AuthFWSnapin.dll
2018-03-13 23:33 - 2018-03-01 02:14 - 001694224 _____ (Microsoft Corporation) C:\WINDOWS\system32\winmde.dll
2018-03-13 23:33 - 2018-03-01 02:14 - 000356952 _____ (Microsoft Corporation) C:\WINDOWS\system32\wintrust.dll
2018-03-13 23:33 - 2018-03-01 02:14 - 000147872 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\wcifs.sys
2018-03-13 23:33 - 2018-03-01 02:14 - 000128928 _____ (Microsoft Corporation) C:\WINDOWS\system32\offlinelsa.dll
2018-03-13 23:33 - 2018-03-01 02:12 - 000677272 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2018-03-13 23:33 - 2018-03-01 02:12 - 000250264 _____ (Microsoft Corporation) C:\WINDOWS\system32\offlinesam.dll
2018-03-13 23:33 - 2018-03-01 02:12 - 000189344 _____ (Microsoft Corporation) C:\WINDOWS\system32\SecurityHealthAgent.dll
2018-03-13 23:33 - 2018-03-01 02:11 - 000093600 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpudd.dll
2018-03-13 23:33 - 2018-03-01 02:10 - 001779936 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfplat.dll
2018-03-13 23:33 - 2018-03-01 02:10 - 000075168 _____ (Microsoft Corporation) C:\WINDOWS\system32\SecurityHealthProxyStub.dll
2018-03-13 23:33 - 2018-03-01 02:10 - 000022936 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\isapnp.sys
2018-03-13 23:33 - 2018-03-01 02:09 - 001054272 _____ (Microsoft Corporation) C:\WINDOWS\system32\msvproc.dll
2018-03-13 23:33 - 2018-03-01 01:51 - 000777904 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rpcrt4.dll
2018-03-13 23:33 - 2018-03-01 01:48 - 001930736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll
2018-03-13 23:33 - 2018-03-01 01:39 - 000213400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\aepic.dll
2018-03-13 23:33 - 2018-03-01 01:30 - 005615968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d3d10warp.dll
2018-03-13 23:33 - 2018-03-01 01:29 - 006092152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\windows.storage.dll
2018-03-13 23:33 - 2018-03-01 01:29 - 000574960 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MSVideoDSP.dll
2018-03-13 23:33 - 2018-03-01 01:28 - 006480616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Media.Protection.PlayReady.dll
2018-03-13 23:33 - 2018-03-01 01:28 - 002193168 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2018-03-13 23:33 - 2018-03-01 01:28 - 000115096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\offlinelsa.dll
2018-03-13 23:33 - 2018-03-01 01:27 - 000284112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wintrust.dll
2018-03-13 23:33 - 2018-03-01 01:27 - 000221592 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\offlinesam.dll
2018-03-13 23:33 - 2018-03-01 01:26 - 001524776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfplat.dll
2018-03-13 23:33 - 2018-03-01 01:26 - 001057816 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msvproc.dll
2018-03-13 23:33 - 2018-03-01 01:23 - 005105664 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AuthFWSnapin.dll
2018-03-13 23:33 - 2018-03-01 01:21 - 001558856 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\winmde.dll
2018-03-13 23:33 - 2018-03-01 01:09 - 025251840 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgehtml.dll
2018-03-13 23:33 - 2018-03-01 01:03 - 002902528 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\win32kfull.sys
2018-03-13 23:33 - 2018-03-01 01:03 - 000471552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AcSpecfc.dll
2018-03-13 23:33 - 2018-03-01 01:03 - 000344576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgeIso.dll
2018-03-13 23:33 - 2018-03-01 01:03 - 000162304 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\IndexedDbLegacy.dll
2018-03-13 23:33 - 2018-03-01 01:03 - 000065536 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\usoapi.dll
2018-03-13 23:33 - 2018-03-01 01:01 - 019354624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2018-03-13 23:33 - 2018-03-01 01:01 - 006575616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Data.Pdf.dll
2018-03-13 23:33 - 2018-03-01 01:01 - 000155648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\EdgeManager.dll
2018-03-13 23:33 - 2018-03-01 01:01 - 000019456 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\credssp.dll
2018-03-13 23:33 - 2018-03-01 01:00 - 000098304 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\TSpkg.dll
2018-03-13 23:33 - 2018-03-01 00:59 - 000220672 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MicrosoftAccountWAMExtension.dll
2018-03-13 23:33 - 2018-03-01 00:58 - 004839424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dbgeng.dll
2018-03-13 23:33 - 2018-03-01 00:58 - 000459776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webplatstorageserver.dll
2018-03-13 23:33 - 2018-03-01 00:58 - 000405504 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Payments.dll
2018-03-13 23:33 - 2018-03-01 00:58 - 000368128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\daxexec.dll
2018-03-13 23:33 - 2018-03-01 00:57 - 000369152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msIso.dll
2018-03-13 23:33 - 2018-03-01 00:56 - 018922496 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgehtml.dll
2018-03-13 23:33 - 2018-03-01 00:56 - 000559104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9diag.dll
2018-03-13 23:33 - 2018-03-01 00:55 - 000346112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\zipfldr.dll
2018-03-13 23:33 - 2018-03-01 00:54 - 003664384 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kfull.sys
2018-03-13 23:33 - 2018-03-01 00:54 - 003181568 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\cdp.dll
2018-03-13 23:33 - 2018-03-01 00:54 - 001296896 _____ (Microsoft Corporation) C:\WINDOWS\system32\usocore.dll
2018-03-13 23:33 - 2018-03-01 00:54 - 000665088 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2018-03-13 23:33 - 2018-03-01 00:54 - 000496128 _____ (Microsoft Corporation) C:\WINDOWS\system32\updatehandlers.dll
2018-03-13 23:33 - 2018-03-01 00:54 - 000463360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000863232 _____ (Microsoft Corporation) C:\WINDOWS\system32\MusUpdateHandlers.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000536576 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgeIso.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000399872 _____ (Microsoft Corporation) C:\WINDOWS\system32\MusNotification.exe
2018-03-13 23:33 - 2018-03-01 00:53 - 000246272 _____ (Microsoft Corporation) C:\WINDOWS\system32\MusNotificationUx.exe
2018-03-13 23:33 - 2018-03-01 00:53 - 000206848 _____ (Microsoft Corporation) C:\WINDOWS\system32\IndexedDbLegacy.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000107520 _____ (Microsoft Corporation) C:\WINDOWS\system32\musdialoghandlers.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000097792 _____ (Microsoft Corporation) C:\WINDOWS\system32\updatecsp.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\usoapi.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000056320 _____ (Microsoft Corporation) C:\WINDOWS\system32\AcSpecfc.dll
2018-03-13 23:33 - 2018-03-01 00:53 - 000039424 _____ (Microsoft Corporation) C:\WINDOWS\system32\UsoClient.exe
2018-03-13 23:33 - 2018-03-01 00:52 - 011923968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2018-03-13 23:33 - 2018-03-01 00:52 - 006030336 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakra.dll
2018-03-13 23:33 - 2018-03-01 00:51 - 002329088 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MSVidCtl.dll
2018-03-13 23:33 - 2018-03-01 00:51 - 000201728 _____ (Microsoft Corporation) C:\WINDOWS\system32\EdgeManager.dll
2018-03-13 23:33 - 2018-03-01 00:51 - 000034816 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\BasicRender.sys
2018-03-13 23:33 - 2018-03-01 00:51 - 000023552 _____ (Microsoft Corporation) C:\WINDOWS\system32\credssp.dll
2018-03-13 23:33 - 2018-03-01 00:50 - 003677184 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2018-03-13 23:33 - 2018-03-01 00:50 - 002869760 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2018-03-13 23:33 - 2018-03-01 00:50 - 000526336 _____ (Microsoft Corporation) C:\WINDOWS\system32\daxexec.dll
2018-03-13 23:33 - 2018-03-01 00:50 - 000118272 _____ (Microsoft Corporation) C:\WINDOWS\system32\TSpkg.dll
2018-03-13 23:33 - 2018-03-01 00:50 - 000075264 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\wcnfs.sys
2018-03-13 23:33 - 2018-03-01 00:49 - 000675328 _____ (Microsoft Corporation) C:\WINDOWS\system32\webplatstorageserver.dll
2018-03-13 23:33 - 2018-03-01 00:49 - 000529408 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\nwifi.sys
2018-03-13 23:33 - 2018-03-01 00:49 - 000301056 _____ (Microsoft Corporation) C:\WINDOWS\system32\MicrosoftAccountWAMExtension.dll
2018-03-13 23:33 - 2018-03-01 00:49 - 000066048 _____ (Microsoft Corporation) C:\WINDOWS\system32\winsrv.dll
2018-03-13 23:33 - 2018-03-01 00:48 - 000543232 _____ (Microsoft Corporation) C:\WINDOWS\system32\HolographicExtensions.dll
2018-03-13 23:33 - 2018-03-01 00:48 - 000431616 _____ (Microsoft Corporation) C:\WINDOWS\system32\msIso.dll
2018-03-13 23:33 - 2018-03-01 00:47 - 023674368 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2018-03-13 23:33 - 2018-03-01 00:47 - 000579584 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Payments.dll
2018-03-13 23:33 - 2018-03-01 00:47 - 000484352 _____ (Microsoft Corporation) C:\WINDOWS\system32\cdpusersvc.dll
2018-03-13 23:33 - 2018-03-01 00:46 - 004051968 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msi.dll
2018-03-13 23:33 - 2018-03-01 00:46 - 000770048 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\WdiWiFi.sys
2018-03-13 23:33 - 2018-03-01 00:46 - 000026624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msisip.dll
2018-03-13 23:33 - 2018-03-01 00:45 - 000708096 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9diag.dll
2018-03-13 23:33 - 2018-03-01 00:45 - 000594944 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2018-03-13 23:33 - 2018-03-01 00:45 - 000386560 _____ (Microsoft Corporation) C:\WINDOWS\system32\zipfldr.dll
2018-03-13 23:33 - 2018-03-01 00:44 - 008030720 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Data.Pdf.dll
2018-03-13 23:33 - 2018-03-01 00:44 - 005195776 _____ (Microsoft Corporation) C:\WINDOWS\system32\cdp.dll
2018-03-13 23:33 - 2018-03-01 00:43 - 012830208 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2018-03-13 23:33 - 2018-03-01 00:42 - 003505664 _____ (Microsoft Corporation) C:\WINDOWS\system32\MSVidCtl.dll
2018-03-13 23:33 - 2018-03-01 00:42 - 002084352 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kbase.sys
2018-03-13 23:33 - 2018-03-01 00:41 - 008103936 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakra.dll
2018-03-13 23:33 - 2018-03-01 00:41 - 004745728 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2018-03-13 23:33 - 2018-03-01 00:41 - 003334144 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2018-03-13 23:33 - 2018-03-01 00:41 - 001548288 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2018-03-13 23:33 - 2018-03-01 00:41 - 000812032 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2018-03-13 23:33 - 2018-03-01 00:40 - 005833216 _____ (Microsoft Corporation) C:\WINDOWS\system32\dbgeng.dll
2018-03-13 23:33 - 2018-03-01 00:39 - 002222592 _____ (Microsoft Corporation) C:\WINDOWS\system32\wlidsvc.dll
2018-03-13 23:33 - 2018-03-01 00:39 - 002035712 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpcorets.dll
2018-03-13 23:33 - 2018-03-01 00:39 - 000899584 _____ (Microsoft Corporation) C:\WINDOWS\system32\samsrv.dll
2018-03-13 23:33 - 2018-03-01 00:39 - 000666624 _____ (Microsoft Corporation) C:\WINDOWS\system32\DbgModel.dll
2018-03-13 23:33 - 2018-03-01 00:38 - 000963072 _____ (Microsoft Corporation) C:\WINDOWS\system32\StorSvc.dll
2018-03-13 23:33 - 2018-03-01 00:38 - 000726016 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\srv2.sys
2018-03-13 23:33 - 2018-03-01 00:36 - 004050432 _____ (Microsoft Corporation) C:\WINDOWS\system32\msi.dll
2018-03-13 23:33 - 2018-03-01 00:36 - 000030208 _____ (Microsoft Corporation) C:\WINDOWS\system32\msisip.dll
2018-03-13 23:33 - 2018-03-01 00:35 - 000568320 _____ (Microsoft Corporation) C:\WINDOWS\system32\msra.exe
2018-03-13 23:33 - 2018-03-01 00:35 - 000128000 _____ (Microsoft Corporation) C:\WINDOWS\system32\racpldlg.dll
2018-03-13 23:33 - 2018-03-01 00:35 - 000050176 _____ (Microsoft Corporation) C:\WINDOWS\system32\pcalua.exe
2018-03-13 23:33 - 2018-02-21 21:23 - 001092016 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2018-03-13 23:33 - 2018-02-21 21:23 - 000924648 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2018-03-13 23:33 - 2018-02-21 21:13 - 000279456 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\msiscsi.sys
2018-03-13 23:33 - 2018-02-21 21:13 - 000077216 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvloader.dll
2018-03-13 23:33 - 2018-02-21 21:11 - 000109984 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vmbus.sys
2018-03-13 23:33 - 2018-02-21 21:10 - 000285080 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\sdbus.sys
2018-03-13 23:33 - 2018-02-21 21:08 - 001206688 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvix64.exe
2018-03-13 23:33 - 2018-02-21 21:08 - 001055648 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvax64.exe
2018-03-13 23:33 - 2018-02-21 21:08 - 000571288 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spaceport.sys
2018-03-13 23:33 - 2018-02-21 21:07 - 001415296 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2018-03-13 23:33 - 2018-02-21 21:07 - 001209248 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2018-03-13 23:33 - 2018-02-21 21:07 - 000194456 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ataport.sys
2018-03-13 23:33 - 2018-02-21 21:03 - 000712600 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vhdmp.sys
2018-03-13 23:33 - 2018-02-21 21:03 - 000082848 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\volmgr.sys
2018-03-13 23:33 - 2018-02-21 21:02 - 000149400 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\storahci.sys
2018-03-13 23:33 - 2018-02-21 21:00 - 000187296 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dumpsd.sys
2018-03-13 23:33 - 2018-02-21 20:59 - 021351624 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2018-03-13 23:33 - 2018-02-21 20:54 - 000437144 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBXHCI.SYS
2018-03-13 23:33 - 2018-02-21 20:52 - 000103328 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\stornvme.sys
2018-03-13 23:33 - 2018-02-21 20:51 - 000555424 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBHUB3.SYS
2018-03-13 23:33 - 2018-02-21 20:51 - 000097176 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\sdstor.sys
2018-03-13 23:33 - 2018-02-21 20:51 - 000045472 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\storufs.sys
2018-03-13 23:33 - 2018-02-21 20:50 - 000362904 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\pci.sys
2018-03-13 23:33 - 2018-02-21 20:50 - 000229272 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tpm.sys
2018-03-13 23:33 - 2018-02-21 19:41 - 020286120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2018-03-13 23:33 - 2018-02-21 19:31 - 000057344 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\UcmUcsi.sys
2018-03-13 23:33 - 2018-02-21 19:30 - 000192512 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\netvsc.sys
2018-03-13 23:33 - 2018-02-21 19:30 - 000046080 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\hidparse.sys
2018-03-13 23:33 - 2018-02-21 19:30 - 000043008 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\RfxVmt.sys
2018-03-13 23:33 - 2018-02-21 19:27 - 001282048 _____ (Microsoft Corporation) C:\WINDOWS\system32\MSVPXENC.dll
2018-03-13 23:33 - 2018-02-21 19:26 - 001015296 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\bthport.sys
2018-03-13 23:33 - 2018-02-21 19:25 - 000086528 _____ (Microsoft Corporation) C:\WINDOWS\system32\cldapi.dll
2018-03-13 23:33 - 2018-02-21 19:16 - 001286144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\MSVPXENC.dll
2018-03-13 23:33 - 2018-02-21 19:12 - 000076288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\cldapi.dll
2018-03-13 14:57 - 2018-03-13 14:57 - 001059816 _____ C:\Users\arste\Downloads\tickets.pdf
2018-03-12 19:44 - 2018-03-12 19:43 - 000028672 _____ C:\Users\arste\OneDrive\Documents\Transaction Report 3-4-18.rpt
2018-03-12 14:09 - 2018-03-12 14:09 - 000072345 _____ C:\Users\arste\Downloads\ResumeJenniferStaniforth.pdf
2018-03-12 14:05 - 2018-03-12 14:05 - 000010470 _____ C:\Users\arste\Downloads\ResumeKathrynWatters.pdf
2018-03-12 14:01 - 2018-03-12 14:01 - 000017035 _____ C:\Users\arste\Downloads\ResumeKlarieseSchwabe.pdf
2018-03-12 13:57 - 2018-03-12 13:57 - 000011768 _____ C:\Users\arste\Downloads\ResumeBreanneBockenhauer.pdf
2018-03-12 13:47 - 2018-03-12 13:47 - 000011864 _____ C:\Users\arste\Downloads\ResumeKrisKennedy.pdf
2018-03-12 11:22 - 2018-03-12 11:22 - 001472188 _____ C:\Users\arste\Downloads\2018 MAGA Div 4 West Results.pdf
2018-03-08 16:19 - 2018-03-08 16:19 - 000834316 _____ C:\Users\arste\Downloads\Denson (McCracken), Rylie Mexico FTR.pdf
2018-03-06 16:14 - 2018-03-06 16:14 - 000028672 _____ C:\Users\arste\OneDrive\Documents\Transaction Report 2-25-18.rpt
2018-03-05 18:13 - 2018-03-05 18:13 - 000000974 _____ C:\Users\Public\Desktop\Hearthstone.lnk
2018-03-05 18:13 - 2018-03-05 18:13 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Hearthstone
2018-03-05 18:09 - 2018-03-05 18:13 - 000000000 ____D C:\Program Files (x86)\Hearthstone
2018-03-05 18:08 - 2018-03-05 18:19 - 000000000 ____D C:\Users\arste\AppData\Local\Battle.net
2018-03-05 18:08 - 2018-03-05 18:08 - 000000936 _____ C:\Users\Public\Desktop\Battle.net.lnk
2018-03-05 18:08 - 2018-03-05 18:08 - 000000000 ____D C:\Users\arste\AppData\Roaming\Battle.net
2018-03-05 18:08 - 2018-03-05 18:08 - 000000000 ____D C:\Users\arste\AppData\Local\CEF
2018-03-05 18:08 - 2018-03-05 18:08 - 000000000 ____D C:\Users\arste\AppData\Local\Blizzard Entertainment
2018-03-05 18:08 - 2018-03-05 18:08 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Battle.net
2018-03-05 18:08 - 2018-03-05 18:08 - 000000000 ____D C:\ProgramData\Blizzard Entertainment
2018-03-05 18:07 - 2018-03-05 18:08 - 000000000 ____D C:\Program Files (x86)\Battle.net
2018-03-05 18:07 - 2018-03-05 18:07 - 000000000 ____D C:\Users\arste\AppData\Local\Blizzard
2018-03-05 18:06 - 2018-03-05 18:07 - 000000000 ____D C:\ProgramData\Battle.net
2018-03-05 18:06 - 2018-03-05 18:06 - 004039152 _____ (Blizzard Entertainment) C:\Users\arste\Downloads\Hearthstone-Setup.exe
2018-03-03 17:16 - 2018-03-23 13:03 - 000099840 ___SH C:\Users\arste\Downloads\Thumbs.db
2018-03-03 16:13 - 2018-03-03 16:13 - 000102942 _____ C:\Users\arste\Downloads\HamptonInn-Suites_Logo.pdf
2018-03-03 16:08 - 2018-03-03 16:08 - 002473305 _____ C:\Users\arste\Downloads\BC&P_PEG_QTRAd.pdf
2018-03-03 15:50 - 2018-03-03 15:50 - 000097098 _____ C:\Users\arste\Downloads\Newsletter.pdf
2018-02-26 18:02 - 2018-02-26 18:02 - 000028672 _____ C:\Users\arste\OneDrive\Documents\Transaction Report 2-18-18.rpt
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2018-03-26 12:44 - 2017-09-29 08:37 - 000000000 ____D C:\WINDOWS\CbsTemp
2018-03-26 12:43 - 2017-09-29 08:46 - 000000000 ____D C:\WINDOWS\DeliveryOptimization
2018-03-26 12:43 - 2017-09-29 08:44 - 000000000 ____D C:\WINDOWS\INF
2018-03-26 12:37 - 2018-01-18 16:48 - 000000000 ___RD C:\Users\arste\OneDrive
2018-03-26 12:36 - 2017-09-29 08:46 - 000000000 ____D C:\WINDOWS\AppReadiness
2018-03-26 12:06 - 2018-01-18 18:28 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
2018-03-26 09:16 - 2018-01-18 18:41 - 001036744 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2018-03-26 09:11 - 2018-01-18 18:38 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
2018-03-26 09:10 - 2017-10-19 16:28 - 000065536 _____ C:\WINDOWS\system32\spu_storage.bin
2018-03-26 09:10 - 2017-09-29 03:45 - 000524288 _____ C:\WINDOWS\system32\config\BBI
2018-03-24 02:07 - 2017-09-29 08:46 - 000000000 ___HD C:\Program Files\WindowsApps
2018-03-22 18:57 - 2018-01-18 18:51 - 000002301 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2018-03-22 18:57 - 2018-01-18 18:51 - 000002260 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2018-03-16 20:06 - 2017-09-29 08:46 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2018-03-16 20:06 - 2017-09-29 08:46 - 000000000 ____D C:\Program Files\Common Files\microsoft shared
2018-03-16 20:05 - 2017-05-22 13:00 - 000000000 ____D C:\Program Files\Microsoft Office
2018-03-16 14:47 - 2018-01-18 16:50 - 000000000 ____D C:\Users\arste\OneDrive\Documents\Classes
2018-03-14 22:08 - 2017-09-29 08:46 - 000000000 ____D C:\WINDOWS\rescache
2018-03-14 12:18 - 2018-01-18 18:40 - 000000000 ___RD C:\Users\arste\3D Objects
2018-03-14 12:18 - 2017-04-03 12:54 - 000000000 __RHD C:\Users\Public\AccountPictures
2018-03-14 00:06 - 2018-01-18 18:28 - 000402016 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2018-03-14 00:05 - 2017-09-29 08:46 - 000000000 ____D C:\WINDOWS\TextInput
2018-03-14 00:05 - 2017-09-29 08:46 - 000000000 ____D C:\WINDOWS\system32\appraiser
2018-03-14 00:05 - 2017-09-29 08:46 - 000000000 ____D C:\WINDOWS\ShellExperiences
2018-03-13 23:38 - 2018-01-18 21:03 - 000000000 ____D C:\WINDOWS\system32\MRT
2018-03-13 23:37 - 2018-01-18 21:02 - 130364688 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT-KB890830.exe
2018-03-13 23:37 - 2018-01-18 21:02 - 130364688 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2018-03-13 23:34 - 2017-09-29 08:41 - 000140800 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakradiag.dll
2018-03-13 23:34 - 2017-09-29 08:41 - 000106496 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakradiag.dll
2018-03-12 17:59 - 2018-01-18 18:31 - 000000000 ____D C:\Users\arste\AppData\Local\Packages
2018-03-09 16:50 - 2018-01-18 18:38 - 000003376 _____ C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1595161561-4032191527-965277029-1003
2018-03-09 16:50 - 2018-01-18 16:48 - 000002408 _____ C:\Users\arste\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2018-03-05 18:08 - 2018-01-18 16:43 - 000000000 ____D C:\Users\arste\AppData\Local\AMD
2018-03-02 16:09 - 2017-09-29 08:49 - 000834552 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2018-03-02 16:09 - 2017-09-29 08:49 - 000179704 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2018-02-28 23:11 - 2018-02-16 23:01 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd
2018-02-28 23:11 - 2017-09-29 08:46 - 000000000 ___RD C:\Program Files\Windows Defender
 
Some files in TEMP:
====================
2018-03-26 09:33 - 2010-09-24 12:32 - 000226672 _____ () C:\Users\arste\AppData\Local\Temp\Abspdf.exe
2018-03-26 09:33 - 2012-01-05 13:43 - 000749715 _____ (AMYUNI Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\acfpdfu.dll
2018-03-26 09:33 - 2012-01-05 13:43 - 000947200 _____ (AMYUNI Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\acfpdfuamd64.dll
2018-03-26 09:33 - 2012-01-05 13:43 - 000407269 _____ (AMYUNI Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\acfpdfui.dll
2018-03-26 09:33 - 2006-07-12 16:11 - 001093632 _____ (AMYUNI Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\acfpdfuia64.dll
2018-03-26 09:33 - 2012-01-05 13:43 - 000430592 _____ (AMYUNI Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\acfpdfuiamd64.dll
2018-03-26 09:33 - 2006-07-12 16:11 - 000346112 _____ (AMYUNI Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\acfpdfuiia64.dll
2018-03-26 09:33 - 2012-01-05 13:43 - 004218880 _____ (Amyuni Technologies
http://www.amyuni.com)C:\Users\arste\AppData\Local\Temp\cdintf.dll
2018-03-26 09:33 - 2011-07-20 10:18 - 000042264 _____ (Tri-Sector, Inc.) C:\Users\arste\AppData\Local\Temp\PDFPRT400.exe
2018-03-26 09:33 - 2012-01-05 13:43 - 000121856 _____ (Microsoft Corporation) C:\Users\arste\AppData\Local\Temp\xmllite.dll
 
==================== Bamital & volsnap ======================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
 
LastRegBack: 2018-03-20 04:08
 
==================== End of FRST.txt ============================
 
Addition Notepad-
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14.03.2018
Ran by arste (26-03-2018 12:49:02)
Running from C:\Users\arste\Downloads
Windows 10 Home Version 1709 16299.309 (X64) (2018-01-18 23:39:57)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-1595161561-4032191527-965277029-500 - Administrator - Disabled)
arste (S-1-5-21-1595161561-4032191527-965277029-1003 - Administrator - Enabled) => C:\Users\arste
DefaultAccount (S-1-5-21-1595161561-4032191527-965277029-503 - Limited - Disabled)
Guest (S-1-5-21-1595161561-4032191527-965277029-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1595161561-4032191527-965277029-1005 - Limited - Enabled)
WDAGUtilityAccount (S-1-5-21-1595161561-4032191527-965277029-504 - Limited - Disabled)
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.8 - Advanced Micro Devices, Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Catalyst Control Center Next Localization BR (HKLM\...\{CC5893EA-7622-3049-8F4A-47B2A649BC41}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{2BD06003-784D-E5EB-852A-5A9E29081745}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{A936E8D5-F94C-EDAE-6687-04A1250ECFCA}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{5FA11FD4-3AFA-9551-D391-4B8B23C5634C}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{DB8D816F-6213-ABDA-2542-A624993AAF2B}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{FF42C9F0-B1FE-1CF8-6836-4FAD6461ED41}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{52537FC0-E537-0E05-8E0D-713BCEDAE1F5}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{E3B46AAA-3FD6-42F4-5428-03D96F9C6E3B}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{8827327A-BC3A-4458-256C-86A8B1722EF3}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{6455576D-5438-E277-14D5-87725DA11D5E}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{D3C6245B-1B5B-EC6F-ECE2-6FE167B44CEB}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{2CD36374-01C0-6BE3-6509-0177CDC60E5D}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{66733022-FD2E-CAFF-A824-2E45092C7B41}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{6FA4CC1A-91A6-D392-2678-A1063E0C5601}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{FA88BA7D-7540-CBFF-52C0-265E9442F5CD}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{A22C371B-420B-26DE-41BA-7A1906A57AFC}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{05D4190F-AA2A-5F75-CA83-FB79A3D0E0F6}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{5DC1016C-54DB-0376-71B6-7816B83C0725}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{9D792D74-E3FD-EB78-A6D9-A716A7A7980D}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{3B822DD8-8C6A-6713-B079-284FF4F788C1}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{2243926A-A9DD-9BB9-D0F3-06BF54AD1A59}) (Version: 2017.1005.1719.29341 - Advanced Micro Devices, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Intel® Wireless Bluetooth® (HKLM-x32\...\{5AE8ACA2-420B-4196-A8E0-20E8EB274E0F}) (Version: 17.1.1512.0771 - Intel Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.9029.2253 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-1595161561-4032191527-965277029-1003\...\OneDriveSetup.exe) (Version: 18.025.0204.0009 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24123 (HKLM-x32\...\{2cbcedbb-f38c-48a3-a3e1-6c6fd821a7f4}) (Version: 14.0.24123.0 - Microsoft Corporation)
OEM Application Profile (HKLM-x32\...\{7F5DCD33-1039-C3B2-9538-B645B65BBA63}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
PlasmaGen v5 (HKLM-x32\...\AEG-PLASMAGEN5_is1) (Version: 5.6.1 - Auburn Electronics Group)
ProScore Email 1.0 (HKLM-x32\...\ProScore Email Support_is1) (Version:  - Auburn Electronics Group, Inc.)
ProScore v5 (HKLM-x32\...\AEG-PROSCORE5_is1) (Version: 5.6.1 - Auburn Electronics Group)
QuickBooks (HKLM-x32\...\{B52E01F1-D34E-4381-B590-28DFF3C0B647}) (Version: 27.0.4009.2702 - Intuit Inc.) Hidden
QuickBooks Pro 2017 (HKLM-x32\...\{82F55A7D-6BEB-436B-A1DC-586E113782D7}) (Version: 27.0.4009.2702 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8004 - Realtek Semiconductor Corp.)
Vulkan Run Time Libraries 1.0.54.0 (HKLM\...\VulkanRT1.0.54.0) (Version: 1.0.54.0 - LunarG, Inc.)
Windows 10 Update Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22329 - Microsoft Corporation)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
ContextMenuHandlers5: [ACE] -> {5E2121EE-0300-11D4-8D3B-444553540000} => C:\Program Files\AMD\CNext\CNext\atiacm64.dll [2017-10-05] (Advanced Micro Devices, Inc.)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {06E5DE19-E64C-4B17-8C6B-5A271531A944} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2018-03-12] (Microsoft Corporation)
Task: {125A29E7-6915-4902-A4D1-0272D1664D2F} - System32\Tasks\StartCN => C:\Program Files\AMD\CNext\CNext\cncmd.exe [2017-10-05] (Advanced Micro Devices, Inc.)
Task: {137CC45B-78A2-40B6-AA4A-80060BCF0F5D} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\MpCmdRun.exe [2018-02-28] (Microsoft Corporation)
Task: {19286653-D2BB-4D9D-9811-F00C61641A64} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonx64\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2018-03-16] (Microsoft Corporation)
Task: {2A465E5F-53C8-472A-A6FF-4C4D5C9EF9D8} - System32\Tasks\QBScheduledReport => C:\Program Files (x86)\Common Files\Intuit\QuickBooks\ScheduledReports\ScheduledReports.Scheduler.exe [2018-02-12] ()
Task: {43506E05-B393-4308-9CBD-8A21128BB07A} - System32\Tasks\Microsoft\Office\Microsoft Office Touchless Attach Notification => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2018-03-12] (Microsoft Corporation)
Task: {48E03BBF-8AEF-4F0D-8B2B-68B6229E41A1} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\MpCmdRun.exe [2018-02-28] (Microsoft Corporation)
Task: {5679951E-332A-4F84-BC29-B7277E626ACF} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2018-03-16] (Microsoft Corporation)
Task: {5F595197-4F3E-49DF-9CB6-3E6A195F913D} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-01-18] (Google Inc.)
Task: {92EF947D-4329-479C-AF72-7A8586D18AAA} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\MpCmdRun.exe [2018-02-28] (Microsoft Corporation)
Task: {AF0D432B-3D9A-4894-8D68-561098320261} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2018-03-16] (Microsoft Corporation)
Task: {BD32B240-1850-417D-B7D8-458CC57231A8} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2018-03-12] (Microsoft Corporation)
Task: {C6D401AB-8A2E-4534-A707-DF81DA90D8E5} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\MpCmdRun.exe [2018-02-28] (Microsoft Corporation)
Task: {E10D15A9-0E35-489E-A8E7-E388BD9165A2} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2018-01-18] (Google Inc.)
Task: {FBAA479B-7162-406B-85D2-0B6DE5E56653} - System32\Tasks\Optimize Push Notification Data File-S-1-5-21-1595161561-4032191527-965277029-1003
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
 
==================== Shortcuts & WMI ========================
 
(The entries could be listed to be restored or removed.)
 
 
ShortcutWithArgument: C:\Users\arste\OneDrive\Desktop\The Studio Director.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) ->  --profile-directory=Default --app-id=nglmihebgeheddfdocdgipkmogkpdach
ShortcutWithArgument: C:\Users\arste\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\The Studio Director.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) ->  --profile-directory=Default --app-id=nglmihebgeheddfdocdgipkmogkpdach
 
==================== Loaded Modules (Whitelisted) ==============
 
2018-01-18 18:54 - 2010-09-07 01:47 - 007809536 _____ () C:\ProScore5\Server\nxServer.exe
2017-09-29 08:41 - 2017-09-29 08:41 - 000184432 _____ () C:\WINDOWS\SYSTEM32\inputhost.dll
2018-03-13 23:33 - 2018-02-21 19:26 - 011044864 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll
2018-03-13 23:33 - 2018-02-21 19:21 - 001804288 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll
2018-03-24 02:07 - 2018-03-24 02:07 - 000086528 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkypeHost.exe
2018-03-24 02:07 - 2018-03-24 02:07 - 000195072 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkypeBackgroundTasks.dll
2018-03-24 02:07 - 2018-03-24 02:07 - 022050304 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkyWrap.dll
2018-03-24 02:07 - 2018-03-24 02:07 - 002584576 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\skypert.dll
2018-03-24 02:07 - 2018-03-24 02:07 - 000657408 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\RtmMvrUap.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 000014336 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick.2\qtquick2plugin.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 000739840 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Controls\qtquickcontrolsplugin.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 000014336 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Window.2\windowplugin.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 000071168 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Layouts\qquicklayoutsplugin.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 000011776 _____ () C:\Program Files\AMD\CNext\CNext\libEGL.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 002013696 _____ () C:\Program Files\AMD\CNext\CNext\libGLESv2.dll
2016-08-29 20:54 - 2016-08-29 20:54 - 000191488 _____ () C:\Program Files\AMD\CNext\CNext\QtQuick\Dialogs\dialogplugin.dll
2017-05-22 13:01 - 2018-01-18 18:49 - 001902776 _____ () C:\Program Files\Microsoft Office\Root\Office16\ClientTelemetry.dll
2018-03-22 18:57 - 2018-03-20 01:00 - 004435288 _____ () C:\Program Files (x86)\Google\Chrome\Application\65.0.3325.181\libglesv2.dll
2018-03-22 18:57 - 2018-03-20 01:00 - 000099672 _____ () C:\Program Files (x86)\Google\Chrome\Application\65.0.3325.181\libegl.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2017-03-18 16:03 - 2017-03-18 16:01 - 000000824 _____ C:\WINDOWS\system32\Drivers\etc\hosts
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-1595161561-4032191527-965277029-1003\Control Panel\Desktop\\Wallpaper -> C:\Users\arste\AppData\Local\Microsoft\Windows\Themes\RoamedThemeFiles\DesktopBackground\peg pro logo.png
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: )
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [{994FA0F3-BC81-489B-91F1-B3EFDEBD4747}] => (Allow) C:\ProScore5\ProScore.exe
FirewallRules: [{0C1D5F5D-6849-4FE5-A82F-D9A4CF4ADF1F}] => (Allow) C:\ProScore5\ScoreGen.exe
FirewallRules: [{26F2D73E-726D-4D04-B983-B4259C032B80}] => (Allow) C:\ProScore5\Server\nxServer.exe
FirewallRules: [{070785CB-7670-45A1-8AE1-A4028587030A}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\outlook.exe
FirewallRules: [{9201C0D4-7738-404D-891A-71E8F37581F0}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{C2FABC26-E7E2-403F-9835-D0C2828DE74F}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{BB41EC45-206F-44C3-82FA-7F35147737F7}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{8FD5160B-9132-4DD2-921D-F25902541B7B}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{B6CD8792-2848-48BB-9D2C-777225B11D64}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{14FACEED-040A-4EDA-8F7C-59EC6A618438}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{BC43AB8B-99C3-46DC-8194-0DD6C64F1D2A}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{E074D18C-7044-4793-92B2-A533D2A51930}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\Spotify.exe
FirewallRules: [{66CF2FA2-B373-43D5-AE37-2A1530F2DF48}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\SpotifyWebHelper.exe
FirewallRules: [{6FF186CA-9915-43E8-954F-C634C07E9D16}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.75.483.0_x86__zpdnekdrzrea0\SpotifyWebHelper.exe
FirewallRules: [{012FBD61-483E-4522-8E36-61ACB50A74F7}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Restore Points =========================
 
05-03-2018 17:02:56 Scheduled Checkpoint
13-03-2018 23:32:34 Windows Update
21-03-2018 02:08:21 Scheduled Checkpoint
26-03-2018 12:41:14 Windows Modules Installer
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (03/26/2018 12:21:46 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'src\connpool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init'
 
Error: (03/26/2018 12:21:46 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
Connection String:CON=QBConnectionPool-Probe-QB_data_engine_27; ;DBF=E:\Gymnastics\Performance Elite Gymnastics.QBW;ENG=QB_data_engine_27;DBN=7f29687a893d4e5ca099a4cb63db1772
 
Error: (03/26/2018 12:21:46 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
Connection Error:Invalid user ID or password
 
Error: (03/26/2018 10:54:36 AM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'src\connpool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init'
 
Error: (03/26/2018 10:54:36 AM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
Connection String:CON=QBConnectionPool-Probe-QB_data_engine_27; ;DBF=E:\Gymnastics\Performance Elite Gymnastics.QBW;ENG=QB_data_engine_27;DBN=6a885c23c0b049dbbb5f38299b0bf167
 
Error: (03/26/2018 10:54:36 AM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
Connection Error:Invalid user ID or password
 
Error: (03/26/2018 10:54:02 AM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
InitSystem returned non success HRESULT 0x8004050e
 
Error: (03/26/2018 10:53:54 AM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks Desktop Pro Plus 2017":
DMError Information:-6123Additional Info:The server we are attempting to attach to can't be found
 
 
System errors:
=============
Error: (03/26/2018 12:43:00 PM) (Source: DCOM) (EventID: 10016) (User: DESKTOP-GVSMCIE)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID 
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user DESKTOP-GVSMCIE\arste SID (S-1-5-21-1595161561-4032191527-965277029-1003) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 12:36:44 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 12:36:44 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 12:36:44 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 12:36:44 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 12:36:44 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 12:36:44 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID 
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
 
Error: (03/26/2018 09:31:56 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The QBIDPService service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
 
Windows Defender:
===================================
Date: 2018-02-14 16:13:22.168
Description: 
Windows Defender Antivirus scan has been stopped before completion.
Scan ID: {67AE5DEF-7EF6-47F6-99E6-B61098BC21A3}
Scan Type: Antimalware
Scan Parameters: Quick Scan
 
Date: 2018-03-26 12:46:40.980
Description: 
Windows Defender Antivirus has encountered an error trying to upload a suspicious file for further analysis.
Filename: C:\Users\arste\Downloads\Unconfirmed 282899.crdownload
Sha256: 
Current Signature Version: AV: 1.263.1166.0, AS: 1.263.1166.0
Current Engine Version: 1.1.14600.4
Error code: 0x80508016
 
==================== Memory info =========================== 
 
Processor: AMD Ryzen 5 1400 Quad-Core Processor 
Percentage of memory in use: 36%
Total physical RAM: 8147.53 MB
Available physical RAM: 5201.88 MB
Total Virtual: 9427.53 MB
Available Virtual: 4631.04 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:930.96 GB) (Free:887.89 GB) NTFS
Drive e: () (Fixed) (Total:29.8 GB) (Free:14.53 GB) FAT32
 
\\?\Volume{c3e70511-cac1-4833-a226-d9b7dfd811d4}\ (Recovery) (Fixed) (Total:0.44 GB) (Free:0.06 GB) NTFS
\\?\Volume{3b3685c9-ccae-45f1-862d-c93de83e80df}\ () (Fixed) (Total:0.09 GB) (Free:0.07 GB) FAT32
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 1BA58450)
 
Partition: GPT.
 
========================================================
Disk: 1 (Size: 29.8 GB) (Disk ID: D5981269)
Partition 1: (Not Active) - (Size=29.8 GB) - (Type=0C)
 
==================== End of Addition.txt ============================
 

  • 0

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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 8,090 posts
Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)


Next

Download AdwCleaner from here. Save the file to the desktop.
  • XP users: Double click the AdwCleaner icon to start the program.
  • Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove.
  • Click the Clean button.
  • Everything checked will be moved to Quarantine.
  • When the program has finished cleaning a report appears.Once done it will ask to reboot, allow this
  • On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C0].txt

     Next
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that that all Threats are selected, and click Remove Selected.
  • Reboot your computer if prompted.


    Posting the Malwarebytes log.

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • post that saved log to your next reply.

  • 0

#3
arsteige

arsteige

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts

Hi zep516!

 

Thank you for your help!! :)  Here are the logs created after I ran the scans requested!!  Let me know what I should do next!

 

Thanks again,

Amanda Ross

 

AdwCleaner Log:

 

# AdwCleaner 7.0.8.0 - Logfile created on Sat Mar 31 18:18:46 2018
# Updated on 2018/08/02 by Malwarebytes 
# Database: 2018-03-30.1
# Running on Windows 10 Home (X64)
# Mode: scan
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
PUP.Optional.Legacy, C:\Users\arste\AppData\Roaming\download Manager
 
 
***** [ Files ] *****
 
PUP.Optional.Legacy, C:\Users\arste\Downloads\ReimageRepair.exe
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
No malicious tasks found.
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries.
 
*************************
 
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########

 

Malwarebytes Log:

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 3/31/18
Scan Time: 1:25 PM
Log File: f523e234-3510-11e8-bf8d-309c23679530.json
Administrator: Yes
 
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.4568
License: Trial
 
-System Information-
OS: Windows 10 (Build 16299.248)
CPU: x64
File System: NTFS
User: DESKTOP-GVSMCIE\arste
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 287212
Threats Detected: 35
Threats Quarantined: 35
Time Elapsed: 1 min, 32 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 12
PUP.Optional.Spigot.Generic, C:\USERS\ARSTE\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\_locales\en, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\html\popup, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\_metadata, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\js\popup, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\_locales, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\newtab, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\html, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\css, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\js, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\USERS\ARSTE\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JELHEMDDOGJIHONEJDADGHECBEDFDBDG, Quarantined, [227], [495178],1.0.4568
 
File: 23
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg\000003.log, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg\CURRENT, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg\LOCK, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg\LOG, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg\LOG.old, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jelhemddogjihonejdadghecbedfdbdg\MANIFEST-000001, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\USERS\ARSTE\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\USERS\ARSTE\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\USERS\ARSTE\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JELHEMDDOGJIHONEJDADGHECBEDFDBDG\3.4_0\BACKGROUND.JS, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\css\description.css, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\css\popup.css, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\html\popup\description.html, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\html\popup\popup.html, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\js\popup\popup.js, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\js\userNewTab.js, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\newtab\quicktab.html, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\_locales\en\messages.json, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\_metadata\verified_contents.json, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\after.js, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\chromeRestore.js, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\contentscript.js, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\icon.png, Quarantined, [227], [495178],1.0.4568
PUP.Optional.Spigot.Generic, C:\Users\arste\AppData\Local\Google\Chrome\User Data\Default\Extensions\jelhemddogjihonejdadghecbedfdbdg\3.4_0\manifest.json, Quarantined, [227], [495178],1.0.4568
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)

  • 0

#4
arsteige

arsteige

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This is the computer I'd bought and was told it was very good:

 

Radeon Software Version - 17.10.1
Radeon Software Edition - Crimson ReLive
Graphics Chipset - Radeon RX 580 Series
Memory Size - 4096 MB
Memory Type - GDDR5
Core Clock - 1366 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - AMD Ryzen 5 1400 Quad-Core Processor
 

One of my employees foot hit the side of the computer (not the glass side) and now more programs aren't working..   I can't get Chrome, Word, Excel, or my Studio Director programs to display on-screen, although they show up in the task bar at the bottom as though they're running.  Microsoft Edge, Control Panel, and other programs still show up as normal though. 

 

Please let me know if there's anything else you can think of that may be wrong!


  • 0

#5
zep516

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Hello

One of my employees foot hit the side of the computer (not the glass side) and now more programs aren't working.. I can't get Chrome, Word, Excel, or my Studio Director programs to display on-screen, although they show up in the task bar at the bottom as though they're running.

Very odd behavior!!

See if there is any help in the link below or something that may shed some light;

https://www.urtech.c...bar-not-screen/

Thanks
Joe :)
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#6
arsteige

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Yep!!  That worked!! :)  All the screens somehow got shifted off-screen, which I'm guessing is because I've got 4 hdmi hookups and 3 tvs hooked to the computer.  

 

I wondered about that, but had NO idea how to fix it, so thank you!!!


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#7
zep516

zep516

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You're welcome

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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