I attempted to do a quick scan with MSE. It usually takes a little over 2 minutes to do a "quickie" scan. I checked and it was still running after 5 minutes. I watched and it looked like it was scanning the same files over and over (i.e. Silverlight). What was strange is that it showed a small case letter "c" for the drive being scanned instead of the usual capital C. I manually stopped the scan. Just wanted to know if anyone had any insights into what's going on here.
MSE scan stuck in loop
Posted 27 March 2018 - 03:00 PM
What version of Windows are you using, Windows 7?
First try rebooting using safe mode and see if the MSE scam will work properly.
If that doesn’t work then let’s try an online scanner such as the following. If it finds any issues then you will be best server by posting in the malware forum.
Make sure to disable bled MSE before running as follows:
- Right-click on the MSE icon in the system tray and choose Open.
- Click the Settings tab, then click Real Time Protection.
- Uncheck the box next to "Turn on real time protection".
- Click the "Save changes" button.
- Exit MSE when done.
NOTE: You will need to right-click on the your web browser icon and select Run as Administrator from the context menu.
Edited by dmccoy, 27 March 2018 - 03:03 PM.
Posted 28 March 2018 - 07:41 AM
Thank you for your detailed reply. I have Windows 7 - 64 bit OS. This procedure is a little complicated for an old lady to follow. After reading through it, I was confused about that "Windows key" mentioned - my keyboard doesn't have that.
Posted 28 March 2018 - 08:07 AM
Hope you don`t mind me chiming in while dmmcoy is offline
The Windows key is normally the third key, bottom row to the left, see if this helps.
Posted 31 March 2018 - 12:46 PM
Just did my weekly quick scan. It completed normally, but still took more time than it used to, but only about a minute longer. If I run into a huge problem in the future, I may have to resort to doing the ESET scan. Thanks for the suggestion.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users