Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Memory Stick not working


Best Answer RedSuedePump , 28 May 2018 - 02:38 AM

Hi Phil, Sadly no, the shop guy managed to extract a couple files but they were corrupted and wouldn't open. I've had to start from zero and taken it as a lesson in the importance of taki... Go to the full post »


  • Please log in to reply

#1
RedSuedePump

RedSuedePump

    Member

  • Member
  • PipPipPip
  • 212 posts

Hi all,

 

Instead of storing data on my hard drive, I store a lot of data on memory sticks, which I had hoped would protect me from the computer becoming infected.

 

Unfortunately, one of my sticks, that has some valuable data on it (mostly Excel, Wor and pdf files), doesn't seem to be working any more. When I put it into the USB port, my computer tells me that it needs formatting.

 

Is there any way I can fix the stick or at least recover the files from it?

 

Thanks in advance.

 

RSP


  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

Hello RSP,

 

We could do with having a look at Windows Disk Manager when the said thumb drive is inserted in the USB port, if not sure how to grab and upload a screenshot of Disk Manager let us know what version of Windows you are running, 7/8.1 or 10 etc.


  • 0

#3
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

DiskMgr.png

 

Hi,

 

I think I managed to get a screen shot in Disk Manager (see png file attached).

 

The stick is drive D - which is reported as healthy.

 

Is this what you wanted?

 

Regards

 

RSP


  • 0

#4
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

The device has been changed to RAW from NTFS and that is why you cannot access the data, depending on how this has happened you may or may not be able to save your data and/or the device itself, if you check your screenshot you will notice that it says that the amount of free storage space on the device is 100% which technically means that there is nothing on the stick.

 

Looking at the storage capacity it would appear that the thumb drive would be labelled as 16GB, how much free storage space out of this was available previous to this happening.


  • 0

#5
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

It's hard to say exactly, but I only had Excel, Word and pdf files on there, which don't usually use a lot of space. I'd be surprised if there was 1GB of data on there. You're right by the way, it's a 16GB stick.


  • 0

#6
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

PS I think the problem arose when my wife took the stick out of my desktop and tried to use it with her laptop (Windows 10 also). Could that have caused the change?


  • 0

#7
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

Give Recuva (free) a try, download from here

 

As to what caused the issue, hard to say, sounds like there was plenty of free storage space on the drive which would rule that out, using the device between two recent Windows computers would not normally cause an issue ** but only as long as the device was properly ejected.

 

** You should never share storage devices with other peoples computers, being that this was your wife`s computer you should be fine but using thumb drives etc between other peoples computers is a common way that malware is spread, cracked software and pirate movies most often what is being shared.

 

Tip

If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page. 


  • 1

#8
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

Hi,

 

Tried Recuva, it couldn't find anything. I'm pretty sure the files haven't been erased though.

 

Is it not possible to switch back to NTFS?


  • 0

#9
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

Converting the device from RAW comes with risk and that is why trying to recover any data on the device is done first and even if the device itself is still good it will need to be formatted before it can be used again.

 

See EaseUS (free) info here


  • 1

#10
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

Hi,

 

Yes, I ran the EASE free version, took over a day but found 29 files. When I clicked on recover it told me the free version was only for viewing purposes. If I want to recover the files, I have to buy a licence at £71.99.

 

So am I faced now with the choice of payng or losing the data?

Regards

 

RSP


  • 0

Advertisements


#11
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

Apologies for the delay RSP, unforeseen technical problems and me being away most of yesterday  :(

 

Wasn't aware of such a cost to be honest, why do they advertise it as being free, I know that Mini Tool will only allow the recovery of 1GB of data for free using their software and that was why I did not suggest it, there are others around such as M3 data Recovery but having not used them I cannot vouch for them.

 

Something that I will mention is that most recovery software tools do not guarantee a100% data recovery success rate so there is always a gamble even if you pay for a licence.


  • 0

#12
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

Hi,

 

Are you sure that I can recover data with Mini Tool?

 

From the link you gave me:

 

"This RAW to NTFS converter owns six editions, among them, the Professional Edition is highly worth recommending since "Partition Recovery" is a paid feature. Its Free Edition can only be used to scan lost partitions but not to recover partitions.".

 

I reckon 1GB is more than enough for me.

 

I'll have a go with M3 and see what happens.

 

RSP


  • 0

#13
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

See Limitation info at the bottom of the page here


  • 0

#14
RedSuedePump

RedSuedePump

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 212 posts

Brilliant, thanks!

 

Will give it a go.

 

RSP


  • 0

#15
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,503 posts

Good luck  :thumbsup:


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP