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I am trying to remove a very bad adware on my computer named Spy Hunter 4, which is very hard to uninstall.  But when I tried to use the Geeks to Go Malware removal tool I get this message:

"An internal error occurred", what does this mean, and how can I fix this problem?  Also along with this message "An internal error occurred" it said to contact "Administrator", I tried to contact administrator but couldn't. How do I contact the administrator?  Also never, never download Spy Hunter!

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