[adamdyak875]

dism /online /get-packages > 0 & notepad 0

 

this link is not working in the command prompt

 

i run as administrator and copy and paste then nothing

 

i then repeated the process and pressed enter at the end then nothing

 

is that the right code? i'm windows 7 if that makes a difference

Edited by adamdyak875, 05 May 2018 - 12:47 AM.

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dism /online /get-packages > 0 & notepad 0

Yes that is the correct command. It is not showing anything after hitting enter?

Step 1:

Download Speccy to your desktop

1. File > Save Snapshot. This will create a file called [hostname].speccy
2. File > Publish Snapshot. This saves your snapshot to their servers
3 Copy and Paste the link to your next Reply

 

Step 2:

1. Download the System Update Readiness tool to your desktop
2. Following the instructions to Run shown in the same link above
3. Once it is finished a checksur.log file will be created in Windows\Logs\CBS\CheckSUR.log
4. Upload the log to your reply

If you need help finding the file then copy and paste the following into command prompt

copy  %windir%\Logs\CBS\CheckSUR.log "%USERPROFILE%\Desktop\checksur.log"

This will copy the checksur.log to your desktop

 

 

[dmccoy]

dism /online /get-packages > 0 & notepad 0

Yes that is the correct command. It is not showing anything after hitting enter?

Step 1:

Download Speccy to your desktop

1. File > Save Snapshot. This will create a file called [hostname].speccy
2. File > Publish Snapshot. This saves your snapshot to their servers
3 Copy and Paste the link to your next Reply

 

Step 2:

1. Download the System Update Readiness tool to your desktop
2. Following the instructions to Run shown in the same link above
3. Once it is finished a checksur.log file will be created in Windows\Logs\CBS\CheckSUR.log
4. Upload the log to your reply

If you need help finding the file then copy and paste the following into command prompt

copy  %windir%\Logs\CBS\CheckSUR.log "%USERPROFILE%\Desktop\checksur.log"

This will copy the checksur.log to your desktop

 

 

[adamdyak875]

http://speccy.pirifo...egO5dLRioaMd2Jt

 

 

for step 2 

 

followed you instructions and

 

it just says this is not applicable for your computer and no file is made

 

any ideas?

Edited by adamdyak875, 06 May 2018 - 12:44 AM.

[dmccoy]

Try this link for Step 2 and see if it works.

 

https://www.microsof...s.aspx?id=20858

[adamdyak875]

completed that step

 

was there any other checks or scans that i needed to do?

Edited by adamdyak875, 07 May 2018 - 12:47 PM.

[dmccoy]

Yes I need the log file that was created during step 2. See the following:

Step 2:
Once it is finished a checksur.log file will be created in Windows\Logs\CBS\CheckSUR.log
Upload the log to your reply

If you need help finding the file then copy and paste the following into command prompt
copy %windir%\Logs\CBS\CheckSUR.log "%USERPROFILE%\Desktop\checksur.log"
This will copy the checksur.log to your desktop

[adamdyak875]

here is the file 

 

 

anything else i need to do?

Attached Files

•  CheckSUR.zip   13.22KB   257 downloads

[dmccoy]

I am sorry for the delay, I had a surgery procedure a few days ago but should get to this soon.

[adamdyak875]

don't worry

[adamdyak875]

Bump

[dmccoy]

Sorry this surgery really knocked me down for a while and I am trying to catch back up. I will get back with you as soon as possible.

Attached Files

•  CheckSUR.log   100.14KB   346 downloads

Edited by dmccoy, 26 May 2018 - 09:00 AM.

[dmccoy]

Please go to the following link and download your version of Windows 7.

 

http://www.majorgeek...nload_tool.html

 

Then perform the following:

 

First Backup Drivers with https://www.techspot.com/downloads/6179-double-driver.html 

 

How to Do a Repair Install to Fix Windows 7

https://www.sevenfor...ir-install.html

Edited by dmccoy, 26 May 2018 - 09:16 AM.

[adamdyak875]

sorry but i'm not entirely sure what to do

[dmccoy]

What step are you confused about? Did you download both of the files above?

[dmccoy]

Here is a good video to walk you through the repair install process