Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Lost Internet Connection - need help

- - - - -

  • Please log in to reply

#46
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

I ran minitoolbox, but I did not disable K.  Log is below:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Baba (administrator) on 15-05-2018 at 14:38:32
Running from "D:\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (05/15/2018 10:18:31 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 10:18:31 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 10:18:31 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 10:17:27 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_OFF.


System errors:
=============
Error: (05/15/2018 12:27:59 PM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}FirstFloorBabaS-1-5-21-2725568288-2542343644-1725383603-1000LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/15/2018 11:58:06 AM) (Source: Service Control Manager) (User: )
Description: The Garmin Device Interaction Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (05/15/2018 11:58:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.

Error: (05/15/2018 11:58:05 AM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (05/15/2018 11:58:05 AM) (Source: Service Control Manager) (User: )
Description: The NetTcpPortSharing service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (05/15/2018 11:58:05 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the NetTcpPortSharing service to connect.

Error: (05/15/2018 11:57:36 AM) (Source: Service Control Manager) (User: )
Description: The HvHost service terminated with the following error:
%%31 = A device attached to the system is not functioning.


Error: (05/15/2018 11:57:35 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (05/14/2018 11:37:09 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 5

Error: (05/14/2018 11:05:29 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4


Microsoft Office Sessions:
=========================
Error: (03/12/2018 10:38:31 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6784.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 42921 seconds with 1860 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2018-05-08 22:07:24.916
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.261
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.247
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.213
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.488
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.477
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.430
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.329
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-04-16 20:00:21.638
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\WinSxS\amd64_microsoft-windows-u..usnotificationuxexe_31bf3856ad364e35_10.0.16299.98_none_96df08a0830e0f64\MusNotificationUx.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-04-16 20:00:21.614
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\WinSxS\amd64_microsoft-windows-u..usnotificationuxexe_31bf3856ad364e35_10.0.16299.98_none_96df08a0830e0f64\MusNotificationUx.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


**** End of log ****
 


  • 0

Advertisements


#47
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,974 posts

Hi,

 

The problems with the browsers also happen if you use another user?

 

From a Command Prompt running as Administrator run the following commands:

sc config NetTcpPortSharing start= Auto
sc config Netlogon start= Demand

it should help with the slow boot and stop some errors presented on the log...

 

Is Kaspesky updated to the latest version?

 

Also is Windows updated with the latest updates?


  • 0

#48
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

We have the same issue with the other user of this computer.

 

Kaspersky is up to date.  I assume Windows10 is since it is supposed to automatically update.  I don't use the standard windows desktop, I use a classic shell and I can't find out how to check if my windows is up to date.

 

The run seems to have hung up:

 

C:\WINDOWS\system32>sc config NetTcpPortSharing start= Auto
[SC] ChangeServiceConfig SUCCESS

C:\WINDOWS\system32>sc config Netlogon start= Demand


  • 0

#49
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,974 posts

SD,
 
We have the same issue with the other user of this computer.
 
Kaspersky is up to date.  I assume Windows10 is since it is supposed to automatically update.  I don't use the standard windows desktop, I use a classic shell and I can't find out how to check if my windows is up to date.


Yes its automatic but if there is some problem installing updates the system can be slow. Try searching for Windows Update on Classic Shell.
 

The run seems to have hung up:
 
C:\WINDOWS\system32>sc config NetTcpPortSharing start= Auto
[SC] ChangeServiceConfig SUCCESS

C:\WINDOWS\system32>sc config Netlogon start= Demand

 

The second command didn't complete? After Copy & Paste the line did you press the Enter key to execute the command?

 

Because its a system configuration change don't know if Kaspersky will block that or not!

 

The log show several events related with the SecurityCenter it may be the Antivirus that isn't correctly registered on the system, try to repair the installation to see if it helps.


  • 0

#50
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

In the list of updates it appears the last update to Windows was on May 5th, KB4131372.  Is there any way to force Windows10 to give the opportunity to NOT upgrade certain programs?  On my other computer running Windows7, I can do that.  I use no MS software except the OS, Excel, Picture Manager, Media player and rarely Word.  I update those and all security updates.  I never use, in fact I never even opened,  Access, Outlook, Powerpoint, InfoPath, Publisher, etc.; their updates probably are slowing down my computer.

 

I run again sc config Netlogon start= Demand and I very, very quickly I got:

 

C:\WINDOWS\system32>sc config Netlogon start= Demand
[SC] ChangeServiceConfig SUCCESS

 

Is that I should expect?''

 

Again, if in Portugal, you'll get this tomorrow morning -- sleep well.


  • 0

#51
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,974 posts

Hi,
 

SD,
 
In the list of updates it appears the last update to Windows was on May 5th, KB4131372.  Is there any way to force Windows10 to give the opportunity to NOT upgrade certain programs?  On my other computer running Windows7, I can do that.  I use no MS software except the OS, Excel, Picture Manager, Media player and rarely Word.  I update those and all security updates.  I never use, in fact I never even opened,  Access, Outlook, Powerpoint, InfoPath, Publisher, etc.; their updates probably are slowing down my computer.

 
Not really on Windows 10 Microsoft decided that the user doesn't have control of the Windows Updates and with changes in almost every new version... It seems Windows is updated.
 

I run again sc config Netlogon start= Demand and I very, very quickly I got:
 
C:\WINDOWS\system32>sc config Netlogon start= Demand
[SC] ChangeServiceConfig SUCCESS
Is that I should expect?''

Yes that's it.
 

Again, if in Portugal, you'll get this tomorrow morning -- sleep well.

 

Yes I'm. Thank you.

 

Is the boot time better? Try to create a new user account and test the browsers to see if the problem continues or not.


  • 0

#52
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

First, thank you for working with me.  The problem now is that Firefox or something is blocking some simple links and the inability to link to the stories highlighted in MSN.

 

I will present examples, but since this is a new issue do you prefer I start a new Post?

 

An example of the former.  I wanted to check AMTRAK (AMTRAK is the passenger train service here in the US) train schedules.   I did a google search and found the URL:

      https://www.amtrak.com/

 

When I clicked on the link I received this error message:

 

Secure Connection Failed

The connection to www.amtrak.com was interrupted while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

 

Type in the URL in the URL block resulted in the same message.

 

When I used Chrome it worked; it connected me to www.amtrak.com

 

The second issue.  When I click on the "story" window in MSN, it does not take me to the story - it takes me to an MSN page with the story's headline but NOT the story.

 

In Chrome, the MSN story windows are BLANK.

 

Looks like an MS plot to force me to Edge or IE.


  • 0

#53
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,974 posts

Hi,

 

Is the computer date and time correct?

 

If you use Internet Explorer or Edge can you access https://www.amtrak.com/?


  • 0

#54
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

I can get Amtrak in Chrome.  I have not loaded edge or IE, should I do so to test them.


  • 0

#55
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

Some strange happenings.  From MSN's home page I clicked on links to stories and surprisingly the results are MIXED

 story on BUZZ60  linked correctly

 story on Business Insider linked correctly

 story on Stacker did not

 story on Insider did not CNBC did not

 story on MSN Causes linked correctly


  • 0

Advertisements


#56
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,974 posts

Hi,

 

If only Firefox is affected try to reset the profile https://support.mozi...ns-and-settings


  • 0

#57
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD.

 

Resetting the profile in Firefox did not help  -- it just forced me to reconfigure my Firefox.  I still am not linked to the story, only to the headline.

 

I've also encountered a problem with some links that generate an error message that the URL address is too long.

 

In addition, I discovered that hyper links in Excel also don't work, when I click on a hyperlink I get:

 

       This operation has been cancelled due to restrictions in effect on this computer.  Please contact your system administrator.

 

Somewhere the problem, perhaps, is imbedded in Windows 10????  and yet Chrome seems OK.  The links out of www.msn.com work but come up very, very slowly.


  • 0

#58
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,974 posts

Hi,

 

Please post a new log created using Minitoolbox with all the options selected.

 

For the links problem try to change the default browser to Microsoft Edge

https://support.micr...default-browser

 

Test the links on Excel to see if they work then you can change back the default browser to the one you want.


  • 0

#59
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

I will load edge and let you know the result in the next post.  I ran MiniToolBox.

 

Here's the log:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Baba (administrator) on 18-05-2018 at 19:13:42
Running from "D:\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Local Area Connection (Connected)
Kaspersky Security Data Escort Adapter = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Ethernet" forwarding=disabled advertise=disabled metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled ecncapability=ecndisabled rabaseddnsconfig=disabled dhcpstaticipcoexistence=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled ecncapability=ecndisabled rabaseddnsconfig=disabled dhcpstaticipcoexistence=disabled
set interface interface="Local Area Connection* 1" forwarding=disabled advertise=disabled metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled ecncapability=ecndisabled rabaseddnsconfig=disabled dhcpstaticipcoexistence=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : FirstFloor
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fios-router.home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : This Qualcomm Atheros network Controller connects you to the network.
   Physical Address. . . . . . . . . : 00-25-22-CC-41-5F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c5a8:25f9:1662:a804%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, May 17, 2018 6:30:14 PM
   Lease Expires . . . . . . . . . . : Saturday, May 19, 2018 2:11:04 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234890530
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-10-87-84-00-25-22-CC-41-5F
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter
   Physical Address. . . . . . . . . : 00-FF-95-B2-8A-6B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:804::200e
      172.217.6.206


Pinging google.com [172.217.6.206] with 32 bytes of data:
Reply from 172.217.6.206: bytes=32 time=19ms TTL=57
Reply from 172.217.6.206: bytes=32 time=21ms TTL=57

Ping statistics for 172.217.6.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 21ms, Average = 20ms
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:58:1836::10
      2001:4998:44:41d::4
      2001:4998:44:41d::3
      2001:4998:c:1023::4
      2001:4998:58:1836::11
      2001:4998:c:1023::5
      98.137.246.7
      98.138.219.231
      98.138.219.232
      72.30.35.10
      72.30.35.9
      98.137.246.8


Pinging yahoo.com [98.137.246.7] with 32 bytes of data:
Reply from 98.137.246.7: bytes=32 time=85ms TTL=56
Reply from 98.137.246.7: bytes=32 time=83ms TTL=56

Ping statistics for 98.137.246.7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 83ms, Maximum = 85ms, Average = 84ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  4...00 25 22 cc 41 5f ......This Qualcomm Atheros network Controller connects you to the network.
  5...00 ff 95 b2 8a 6b ......Kaspersky Security Data Escort Adapter
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.3     35
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.3    291
      192.168.0.3  255.255.255.255         On-link       192.168.0.3    291
    192.168.0.255  255.255.255.255         On-link       192.168.0.3    291
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.3    291
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.3    291
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
  4    291 fe80::/64                On-link
  4    291 fe80::c5a8:25f9:1662:a804/128
                                    On-link
  1    331 ff00::/8                 On-link
  4    291 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/17/2018 06:30:57 PM) (Source: Perflib) (User: )
Description: rdyboost4

Error: (05/17/2018 06:30:55 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/17/2018 06:30:55 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/17/2018 06:30:55 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/17/2018 06:30:55 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll4

Error: (05/17/2018 06:30:55 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (05/17/2018 06:30:55 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (05/17/2018 06:30:55 PM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.

Error: (05/15/2018 11:58:10 AM) (Source: SecurityCenter) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_ON.


System errors:
=============
Error: (05/18/2018 02:54:53 PM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}FirstFloorBabaS-1-5-21-2725568288-2542343644-1725383603-1000LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/18/2018 02:43:31 PM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}FirstFloorBabaS-1-5-21-2725568288-2542343644-1725383603-1000LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/18/2018 02:43:30 PM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}FirstFloorBabaS-1-5-21-2725568288-2542343644-1725383603-1000LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/18/2018 01:58:00 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (05/18/2018 10:21:47 AM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}FirstFloorLULIS-1-5-21-2725568288-2542343644-1725383603-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/18/2018 10:21:35 AM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}FirstFloorLULIS-1-5-21-2725568288-2542343644-1725383603-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/18/2018 10:12:39 AM) (Source: DCOM) (User: FirstFloor)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}FirstFloorLULIS-1-5-21-2725568288-2542343644-1725383603-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (05/17/2018 11:06:14 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 5

Error: (05/17/2018 08:32:20 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (05/17/2018 06:30:47 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.



Microsoft Office Sessions:
=========================
Error: (03/12/2018 10:38:31 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6784.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 42921 seconds with 1860 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2018-05-18 10:21:49.438
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\product_info.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-18 10:21:38.114
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\product_info.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-18 10:12:40.246
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\x64\product_info.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.916
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.261
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.247
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:24.213
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-l..ockhostingframework_31bf3856ad364e35_10.0.16299.402_none_73e88f091f342de6\LockHostingFramework.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.488
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.477
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-05-08 22:07:21.430
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SoftwareDistribution\Download\4570c323aef94bba515928663d953679\Package_for_RollupFix~~amd64~~16299.431.1.8\amd64_microsoft-windows-s..ty-aadcloudapplugin_31bf3856ad364e35_10.0.16299.431_none_304414b175950ed4\aadcloudap.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

7-Zip 9.20 (HKLM-x32\...\7-Zip 9.20) (Version:  - )
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20040 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.171 - Adobe Systems Incorporated)
Adobe Photoshop Elements 2.0 (HKLM-x32\...\Adobe Photoshop Elements 2.0) (Version: 2.0 - Adobe Systems, Inc.)
ANT Drivers Installer x64 (HKLM\...\{3DE56A70-06BA-4863-8FBB-45D041AF0C7A}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
ArcSoft PhotoStudio 6 (HKLM-x32\...\{F95BCC10-FDA6-45BC-9AEC-C4CCCB385844}) (Version: 6.0.5.182 - ArcSoft)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.35 - Atheros Communications Inc.)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon MP Navigator EX 4.1 (HKLM-x32\...\MP Navigator EX 4.1) (Version:  - )
Canon MX880 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX880_series) (Version:  - )
Canon MX880 series User Registration (HKLM-x32\...\Canon MX880 series User Registration) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Speed Dial Utility (HKLM-x32\...\Speed Dial Utility) (Version:  - )
Classic Shell (HKLM\...\{383BB30A-B4A7-4666-9A83-22CFA8640097}) (Version: 4.3.0 - IvoSoft)
Elevated Installer (HKLM-x32\...\{B7768089-44E1-4B51-9213-737959C689E5}) (Version: 6.3.0.0 - Garmin Ltd or its subsidiaries) Hidden
f.lux (HKCU\...\Flux) (Version:  - f.lux Software LLC)
Garmin Express (HKLM-x32\...\{178D3388-656C-4326-BFFF-3607481CA5BB}) (Version: 6.3.0.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{aa902576-9ab8-4371-98d1-efde885f775b}) (Version: 6.3.0.0 - Garmin Ltd or its subsidiaries)
Garmin Express Tray (HKLM-x32\...\{C6C8A534-050C-40E9-92FC-4D06A8A487C8}) (Version: 6.3.0.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 66.0.3359.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.4.4.0 - LIGHTNING UK!)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Java 8 Update 171 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180171F0}) (Version: 8.0.1710.11 - Oracle Corporation)
Java 8 Update 171 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180171F0}) (Version: 8.0.1710.11 - Oracle Corporation)
Kaspersky Internet Security (HKLM-x32\...\{E27B1D7B-3B34-43A2-9FC0-9828D5DF46E2}) (Version: 17.0.0.611 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{E27B1D7B-3B34-43A2-9FC0-9828D5DF46E2}) (Version: 17.0.0.611 - Kaspersky Lab)
Kaspersky Secure Connection (HKLM-x32\...\{1CF84962-50F8-48CA-9082-B70F3A02C686}) (Version: 17.0.0.611 - Kaspersky Lab) Hidden
Kaspersky Secure Connection (HKLM-x32\...\InstallWIX_{1CF84962-50F8-48CA-9082-B70F3A02C686}) (Version: 17.0.0.611 - Kaspersky Lab)
Malwarebytes version 3.5.1.2522 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.5.1.2522 - Malwarebytes)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.065.0329.0002 - Microsoft Corporation)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (HKLM-x32\...\{90120000-00B2-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 60.0.1 (x64 en-US) (HKLM\...\Mozilla Firefox 60.0.1 (x64 en-US)) (Version: 60.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 60.0 - Mozilla)
Mozilla Thunderbird 52.7.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 52.7.0 (x86 en-US)) (Version: 52.7.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
OmniPage SE 2.0 (HKLM-x32\...\{79D5997E-BF79-48BB-8B41-9BE59C15C2D7}) (Version: 2.00.0004 - ScanSoft, Inc.)
Paradox (HKLM-x32\...\_{B568643E-076D-48A2-B5C3-7F0144D668D8}) (Version:  - Corel Corporation)
Paradox (HKLM-x32\...\{B568643E-076D-48A2-B5C3-7F0144D668D8}) (Version: 11.4 - Corel Corporation) Hidden
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
PrimoPDF Packages (HKCU\...\PrimoPDF Packages) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
Revo Uninstaller 2.0.3 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.3 - VS Revo Group, Ltd.)
Skype™ 7.41 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.41.101 - Skype Technologies S.A.)
Stellar Phoenix Excel Repair (HKLM-x32\...\Stellar Phoenix Excel Repair_is1) (Version: 5.5.0.0 - Stellar Information Technology Pvt Ltd.)
TurboCAD Deluxe v11.2 (HKLM-x32\...\{2EEF331B-6AC8-471A-84AE-6A9ED940EDC2}) (Version: 11 - IMSI)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 4.0.18 - Tweaking.com)
UBitMenu UK (HKLM-x32\...\{C8748FFB-1713-4e95-B3DF-4F1622D96F93}_is1) (Version: 01.04 - UBit Schweiz AG)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{EC5A6438-850E-4AD1-9169-DD071C8EFFEF}) (Version: 2.10.0.0 - Microsoft Corporation)
WD Quick View (HKLM-x32\...\{5B1CF5E0-D321-4766-AEF1-1E9D1C535A10}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{02FD1EAD-43B8-4D63-AC31-8921005AF2E2}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
WD SmartWare Installer (HKLM-x32\...\{979a4332-3eb0-4561-9f74-a4fb871cf2bd}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
Windows 7 Games for Windows 10 and 8 (HKLM\...\Win7Games) (Version: 2.0 - http://winaero.com)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
WordPerfect Office IFilter 32-bit (HKLM-x32\...\{1DF03ECE-6AF4-414E-B118-C316F151A9A2}) (Version: 1.4 - Corel Corporation)
WordPerfect Office IFilter 64-bit (HKLM\...\{1B45B85C-99E8-4523-8FB3-0248B3DECFC8}) (Version: 1.4 - Corel Corporation)
WordPerfect Office X6 - Common Files (HKLM-x32\...\{315FE707-7A15-4B1B-8C5A-955428AAA01D}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Common Files English (HKLM-x32\...\{E1AF3785-AA77-471E-ABC5-4C2B459B877A}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Extras (HKLM-x32\...\{98F94B9C-9FF5-4053-85A6-3D4F3FA3EBA0}) (Version: 1.00.0000 - Corel Corporation)
WordPerfect Office X6 - IPM (HKLM-x32\...\{230100D9-27B4-49A3-A30F-D44B51EF56AA}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Lightning Files (HKLM-x32\...\{440F51A9-8CA3-41D7-AFD5-F47820895949}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Lightning Files English (HKLM-x32\...\{C4D92146-95DE-415A-99CC-51FBFF7C10CF}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Oxford (HKLM-x32\...\{8959569B-D9BA-43A9-972A-D509EE7D4BA9}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Presentations Files (HKLM-x32\...\{EAA5C699-6DB5-4508-BD64-B79EB9409C9D}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Presentations Files English (HKLM-x32\...\{86ACFB25-0FA5-4A01-96B5-EE8F229D456E}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Quattro Pro Files (HKLM-x32\...\{069793F3-E123-47B9-88DB-5DE76FF32ADB}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Quattro Pro Files English (HKLM-x32\...\{10FFE1D7-6A72-4483-9856-1A2FBBC5A425}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - Setup Files (HKLM-x32\...\{26D6D2A4-F08A-4212-86E7-7F1F75033610}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - System Files (HKLM-x32\...\{8270ABE3-53A5-4046-BF84-EB5FBB0F5B10}) (Version: 16.1 - Corel Corporation) Hidden
WordPerfect Office X6 - WordPerfect Files (HKLM-x32\...\{CCADD122-70A5-47A6-8722-1BD5267B85F5}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - WordPerfect Files English (HKLM-x32\...\{CD29C36F-2C6D-4ED3-BC21-B20C8038E9A5}) (Version: 16.3 - Corel Corporation) Hidden
WordPerfect Office X6 - WT (HKLM-x32\...\{0F7A0D0F-6576-489E-B20B-B7C8F95BBCC3}) (Version: 16.1 -  Corel Corporation) Hidden
WordPerfect Office X6 (HKLM-x32\...\_{26D6D2A4-F08A-4212-86E7-7F1F75033610}) (Version: 16.0.0.429 - Corel Corporation)
WordPerfect Office X6 (HKLM-x32\...\{F6582F6F-6CD1-4B62-8BC6-EACF98AF410F}) (Version: 16.3 - Corel Corporation) Hidden

========================= Devices: ================================

Name: Unknown USB Device (Port Reset Failed)
Description: Unknown USB Device (Port Reset Failed)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Device ID: USB\VID_0000&PID_0001\6&156524DF&0&2
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 7912.68 MB
Available physical RAM: 4579.05 MB
Total Virtual: 15848.68 MB
Available Virtual: 11577.47 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:365.38 GB) (Free:282.36 GB) NTFS
2 Drive d: () (Fixed) (Total:512.69 GB) (Free:494.52 GB) NTFS
3 Drive e: () (Fixed) (Total:518.35 GB) (Free:511.03 GB) NTFS

========================= Users: ========================================

User accounts for \\FIRSTFLOOR

Administrator            Baba                     DefaultAccount           
Guest                    LULI                     WDAGUtilityAccount       

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

27-04-2018 00:33:18 Scheduled Checkpoint
06-05-2018 22:09:33 Scheduled Checkpoint
12-05-2018 16:15:41 Windows Update
18-05-2018 22:47:46 Windows Update

**** End of log ****
 


  • 0

#60
jsaklas

jsaklas

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 333 posts

SD,

 

I loaded edge.  The links from www.msn.com work OK.  However, hyperlinks from Excel still are not working.  I tried in MS Word, and the hyperlinks do NOT work in Word either.    HOWEVER, the DO work from WordPerfect.

 

Strange.

 

 

Jim


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP