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PC running slow for some reason.


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#91
RKinner

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Can you look in the registry and see if you have this Key:

 

HKEY_CLASSES_ROOT\AppX43hnxtbyyps62jhe9sqpdzxn1790zetc

 

It should be there but ProcMon says it can't find it.  If you don't have it try downloading and saving the attach X4.reg

 

Attached File  X4.reg   4.96KB   23 downloads

 

then right click and Merge.  Ignore the warning.

 

Switch the default from Paint back to photo and reboot.  Any change to opening pictures or the App page?  If not check the registry to see if the key is still there.


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#92
Izzy1665

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Did a search of the registry for that key, it is NOT there.

 

Downloaded and merged the X4.reg attachment and changed the default back but this time I was only offered TWINUI instead so I chose that.

 

Rebooted and tried opening a photo but got this error instead.

 

6h5f8p.jpg

 

Searched Regedit again and still cannot find that key.


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#93
RKinner

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Reinstall default Windows 10 apps with a single PowerShell command

 

  1. Open PowerShell and select the Run as administrator option.
  2. Type in the following command and hit Enter:   
    Get-AppxPackage  -AllUsers|  Foreach  {Add-AppxPackage  -DisableDevelopmentMode  -Register  “$($_.InstallLocation)\AppXManifest.xml”}

Restart your machine if nothing happens – the apps should appear in your Start menu upon signing back into the system.  https://blog.techinl...indows-10-apps/


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#94
Izzy1665

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Completed the Powershell Reinstall attempt but it doesn't seem to make any difference.

 

I took the liberty of C&P everything in the Powershell window after the process finished in case any of it might help. See attachment.

Attached Files


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#95
RKinner

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See if you can remove Photos:

 

Uninstall built-in Windows 10 apps with PowerShell
  1. Open PowerShell and select the Run as administrator option.
  2. Copy and paste the following command into the PowerShell prompt and then press Enter to uninstall an app (replace the appname placeholder with one of the app names listed below): Get-AppxPackage *appname* | Remove-AppxPackage

Complete list of the built-in Windows 10 apps that can be removed:

  • onenote
  • windowsalarms
  • windowscalculator
  • windowscommunicationsapps
  • windowscamera
  • windowsmaps
  • windowsphone
  • windowsstore
  • zunemusic
  • zunevideo
  • xboxapp
  • skypeapp
  • bingnews
  • bingfinance
  • bingweather
  • soundrecorder
  • photos
  • people

 

You might also run Windows Repair All In One again and this time:

 

Reset Registry Permissions
Reset File Permissions
Register System Files

 

Then try the reinstall procedure again.


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#96
Izzy1665

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I completed the steps you listed last night but the issue remained.

 

At 51 yrs old, I decided to go back to school and started Welding classes this past Monday. I mentioned these Windows issues to a friend who happens to be an IT guy at Eastern Florida State College up here in Cocoa and all the assistance you've been giving me and how the fix just seems to continue eluding us, he suggested giving in and creating a new Win10.ISO using the Windows Media Creation Tool and only doing the Update feature within the setup. I followed that step and it appears to have overwrote the bad files/permissions and cleared up the problem.

 

Windows Update appears to be up-to-date now, Microsoft Store shows no errors and is updating as I type this.

669m9z.jpg

 

I'd be happy to run any process you'd like me to run though to verify anything and everything is up to par.

 

Bob


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#97
RKinner

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I think we can wrap it up if that fixed the problem.

 

Time to clean up:
If we used FRST to clean your PC:

right click on FRST.exe or FRST64.exe (whichever you used) and rename it to uninstall.exe.  Then right click on uninstall.exe and Run as Admin.

 
If we installed Speccy it needs to be uninstalled.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions.


If you use Chrome/Firefox/Edge then get the Ublock Origin extension.  For IE go to adblockplus.org  and get the program.
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox. Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..
(If it complains about Chrome still running you can stop it with Task Manager or go into Chrome then go to:

chrome://settings/

Hit Advanced at the bottom of the page then scroll down to near the bottom where it says System.

Change
Continue running background apps when Google Chrome is closed
to Off (slide the blue thing to the left and it turns brown)
Close Chrome.

You can run it any time that Chrome/Firefox seems slow starting.

If the browser is still slow then go in and disable all of your extensions, close the browser and Optimize with SpeedyFox then restart the browser.  If that helps then one or more of your extensions is at fault.  Go back in and turn them on one at a time and see if you can figure out which ones slow things down the most.


If you use Facebook you need FB Purity: http://www.fbpurity.com/

To prevent a relatively new phishing attack:  In Firefox, type:

https://www.xn--80ak6aa92e.com/

If the URL changes to https://www.apple.cominstead of the correct value
type:
about:config

in the URL box and hit Enter.  You should get a new page of options (if you get a notice about voiding the warranty just cancel the warning).  In the Search box put in

puny

You should only get 2 options:
"network.IDN_show_punycode"
We want it to say True but by default it is False so double click on it to toggle from False to True.


 "network.standard-url.punycode-host" Leave this one at default of False.
Close and restart firefox.

If you are a Facebook user get the FB Purity extension for your browser:
http://www.fbpurity.com/
This will stop all of the suggested pages and ads so that Facebook loads much quicker.


Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.

Due to a recent rise in the number of Crytolocker infections I am now recommending you install:

https://www.bleeping...somware/dl/306/
It's currently a free version.

If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.

Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not the latest.  If in doubt uninstall all.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.


Recommended software: (I'm not saying you should download these just that if you have a need for a new program these are safe and work)  
Compression:  7-zip.  Avoid WinRar and WinZip as the free versions have adware.
Video Player:  VLC  Unlike Windows Medi Player it never seems to need extra files to work.
Photo organizer and editor:  Google's Picasa.  While it has been discontinued by Google you can still get it at:
http://techfilehippo...-free-download/
Office like free program:  Open Office: https://www.openoffice.org/download/
or
LibreOffice: https://www.libreoffice.org/
Free Anti-Virus:  Avast
Free Malware prevention:  MBAM: Free version at https://www.malwareb...m/mwb-download/
Can run with your anti-virus.
Paid Anti-Virus:  Kaspersky or BitDefender
Utilities:
Root Kit Detector:  MBAR: https://www.malwareb...om/antirootkit/
Process Explorer:  Show you what is running on the PC.  Like Task manager but better:  http://live.sysinter...com/procexp.exe
WhoCrashed: Why did your system crash?
http://www.resplendence.com/downloads
Then click on Download free home edition
where it says:
WhoCrashed 5.51
Comprehensible crash dump analysis tool
for Windows 10/8.1/8/7/Vista/XP/2012/2008/2003 (x86 and x64)
System Health:
Speccy:  
http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Decline CCleaner if offered.  Pay attention to SMART info on your hard drives and to temps.  If in doubt about temps try:
SpeedFan:  Try speedfan
http://www.filehippo...nload_speedfan/
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it.
Download Flash and Video.  To save flash video.  Works with Firefox.  https://addons.mozil...lash-and-video/This allows you to start a recording and then switch to a different window and record another video. (Broken by last Firefox update)

With Win 10 only there is a new Game recorder program.  It's supposed to only work for games but it works nicely to record any video you watch.  Hit the Win key + Alt + r to start the recorder.  The first time it asks you if it is looking at a game.  Just tell it yes.  After that it starts recording whenever you bring it up.  Videos are saved to the Captures folder under Videos.  You can only record what you watch so limited to only one video at a time.  Best to go to full screen before starting the recorder.

Avoid:  
Advanced System Care
SuperAntiSpyware
HitmanPro
Spybot S&D
Any P2P software especially if it comes from Conduit.
Registry Cleaners
Driver updating software.
PC fixing or Speed up software.
Running more than one anti-virus.
Seagate hard drives.  If you have one it's going to fail on you so backup your data now!
 


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#98
Izzy1665

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Ok, I went through your list and completed the tasks relevant to me.

Thank you for everything that you did to try and help me get over this issue, I'm sure in the end you'd have figured it out eventually but with my starting school back up I needed this computer immediately and I needed to try the IT guys advice, glad it worked too.

 

Thanks Mr. Kinner.

Take care.

Bob in Cocoa


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