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lost word files

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Tommy Gunn

Tommy Gunn

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Hi evryone, i am using an Acer Aspire 5551-A laptop with windows 7 home version.


a few days ago, computor would not start...,, entered into that start up loop, and after many tries at using windows repair, nothing worked.


In desparation I tried using system restore, but would still not fire up.......DOH!  then in my wisdom opted for using system image restore from off a different plug in hard drive.


Not realising the image restore disc I had made was from 2014 (where does the time go?)


The computor fired up and apart from a few tweaks seems to be running fine.....BUT!  all my work i have done since 2014 in word are missing ##//?? mutter!


Please tell me I can recover the lost files.

I am a senior senior citizen who has a dangerous smattering of computor kowledge, so any help would be appreciated.

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    WTT Tech Teacher

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Hi Tommy Gunn and welcome to our forum



Sorry to hear of the problem you have experienced.


It's great to have a disc image ( as you have found) but you still need a good back up of your work( data files)


If your back ups dont work ( or heavens forbid you never made them) then it could be difficult.


Do you have a more recent disc image?? ( one that includes all your recent work? if so it may get you out of trouble.


If you dont then it may be worth while trying some data recovery software



See if it helps


Recuva also has a good reputation..available from here:


These are both free apps and may well be worth trying

Good luck



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Tommy Gunn

Tommy Gunn

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Big thanks for that Paws I will try them.....sadly I don't seem to have a more recent system disc image.

I will certainly learn from this stupid mistake.

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