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Flashing taskbar virus?


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#1
TT83

TT83

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Hi,

 

I think I may have malware or a virus on my laptop. My taskbar repeatedly flashes, including at the start-up screen. It has been happening for a few months, but I am not sure what may have started it. I have uninstalled the display adapter, but that has not made any difference. The computer is generally a lot slower, even though I save most of my files in onedrive and there is plenty of storage space.

 

Thanks in advance for any help you can offer.

 

Warm Regards

Tanya

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 06.06.2018 01
Ran by Tanya (administrator) on THWAITEFAMILY (19-06-2018 12:47:55)
Running from C:\Users\Tanya\Desktop
Loaded Profiles: Tanya (Available Profiles: Tanya)
Platform: Windows 10 Home Version 1709 16299.431 (X64) Language: English (United Kingdom)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\vsserv.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
() C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Bitdefender) C:\Program Files\Bitdefender Agent\ProductAgentService.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\vsservp.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\updatesrv.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Bitdefender) C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe
(HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler64.exe
(HP Inc.) C:\Program Files\HP\HP Touchpoint Analytics Client\TouchpointAnalyticsClientService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
(iSkySoft) C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
(CANON INC.) C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE
(CANON INC.) C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Microsoft Corporation) C:\Windows\splwow64.exe
(CANON INC.) C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Bitdefender) C:\Program Files\Bitdefender\Bitdefender Device Management\DevMgmtService.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.10.0_x64__8wekyb3d8bbwe\WinStore.App.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [630168 2017-09-29] (Microsoft Corporation)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3954352 2016-04-28] (Synaptics Incorporated)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [93296 2012-07-14] (CyberLink Corp.)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-02-26] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [iSkysoft Helper Compact.exe] => C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe [2138272 2016-10-08] (iSkySoft)
HKLM-x32\...\Run: [CanonQuickMenu] => C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE [1314432 2016-06-09] (CANON INC.)
HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [453736 2013-02-19] (CANON INC.)
HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\...\Run: [Zoom] => [X]
Startup: C:\Users\Tanya\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2018-02-11]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE (Microsoft Corporation)
GroupPolicy: Restriction ? <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 10.0.0.138
Tcpip\..\Interfaces\{76098d9a-85ee-4cbc-8956-70a312981015}: [DhcpNameServer] 10.0.0.138
Tcpip\..\Interfaces\{c57f4cff-e3a2-4c01-87a5-e9421d3cd1cf}: [DhcpNameServer] 10.0.0.138

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.jp.msn.com/HPALL13/14
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.jp.msn.com/HPALL13/14
HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://google.com.au/
HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.jp.msn.com/HPALL13/14
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/705-29546-12064-14/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/705-29546-12064-14/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKU\S-1-5-21-2738589129-2594366507-4196149451-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxps://nortonsafe.search.ask.com/web?q={searchTerms}&o=APN11913&l=dis&prt=NSBU&chn=1000&geo=AU&ver=22.9.4.8&locale=en_AU&guid=1EC6249B-F858-47E5-9107-E11A8530C1DF&doi=2016-09-01&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-2738589129-2594366507-4196149451-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/705-29546-12064-14/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: Bitdefender Wallet  -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Program Files\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-23] (Bitdefender)
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2016-10-18] (Microsoft Corporation)
BHO: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll [2016-02-23] (CANON INC.)
BHO: Microsoft OneDrive for Business Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\GROOVEEX.DLL [2016-10-04] (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2016-07-21] (HP Inc.)
BHO-x32: Bitdefender Wallet -> {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} -> C:\Program Files\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-23] (Bitdefender)
BHO-x32: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\Office16\OCHelper.dll [2016-10-18] (Microsoft Corporation)
BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2016-02-23] (CANON INC.)
BHO-x32: Microsoft OneDrive for Business Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\root\Office16\GROOVEEX.DLL [2016-10-04] (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2016-07-21] (HP Inc.)
Toolbar: HKLM - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll [2016-02-23] (CANON INC.)
Toolbar: HKLM - Bitdefender Wallet  - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender Security\pmbxie.dll [2018-05-23] (Bitdefender)
Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2016-02-23] (CANON INC.)
Toolbar: HKLM-x32 - Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender Security\Antispam32\pmbxie.dll [2018-05-23] (Bitdefender)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2016-10-04] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2016-10-04] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2016-10-04] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2016-10-04] (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\SysWow64\skype4com.dll [2013-01-11] (Skype Technologies)

FireFox:
========
FF DefaultProfile: 171r8qub.default-1511139901762
FF ProfilePath: C:\Users\Tanya\AppData\Roaming\Mozilla\Firefox\Profiles\171r8qub.default-1511139901762 [2018-06-19]
FF Extension: (AUSkey) - C:\Users\Tanya\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\@au.gov.abr.auskeyfirefox.xpi [2017-04-11]
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Bitdefender\Bitdefender Security\bdwteff
FF Extension: (Bitdefender Wallet) - C:\Program Files\Bitdefender\Bitdefender Security\bdwteff [2018-03-06]
FF HKLM\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\Bitdefender\Bitdefender Security\bdtbext
FF Extension: (Bitdefender Antispam Toolbar) - C:\Program Files\Bitdefender\Bitdefender Security\bdtbext [2018-03-06] [Legacy] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Bitdefender\Bitdefender Security\bdwteff
FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\Bitdefender\Bitdefender Security\bdtbext
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_30_0_0_113.dll [2018-06-08] ()
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_30_0_0_113.dll [2018-06-08] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll [2012-08-09] (Adobe Systems, Inc.)
FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll [2015-10-29] (CANON INC.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-06-08] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-06-08] (Intel Corporation)
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2016-10-04] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2016-10-04] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-09-13] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.17\npGoogleUpdate3.dll [2018-05-20] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.17\npGoogleUpdate3.dll [2018-05-20] (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2012-10-13] ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2018-05-11] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-2738589129-2594366507-4196149451-1001: @zoom.us/ZoomVideoPlugin -> C:\Users\Tanya\AppData\Roaming\Zoom\bin\npzoomplugin.dll [2017-07-18] (Zoom Video Communications, Inc.)

Chrome:
=======
CHR Profile: C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default [2018-05-23]
CHR Extension: (Slides) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2017-10-13]
CHR Extension: (Docs) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2017-10-13]
CHR Extension: (Google Drive) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2017-08-29]
CHR Extension: (YouTube) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2017-08-29]
CHR Extension: (Adobe Acrobat) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\efaidnbmnnnibpcajpcglclefindmkaj [2017-08-29]
CHR Extension: (Sheets) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2017-10-13]
CHR Extension: (Bitdefender Wallet) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\gannpgaobkkhmpomoijebaigcapoeebl [2018-05-23]
CHR Extension: (Google Docs Offline) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2017-08-29]
CHR Extension: (AUSkey for Chrome) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmegndhbalhkegdidohofafobbcabine [2017-08-29]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-05-23]
CHR Extension: (Gmail) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2017-08-29]
CHR Extension: (Chrome Media Router) - C:\Users\Tanya\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-05-23]
CHR HKLM\...\Chrome\Extension: [looohgelibjoplmkhecmalapkgadkfcc] - hxxps://clients2.google.com/service/update2/crx
CHR HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [efaidnbmnnnibpcajpcglclefindmkaj] - hxxps://clients2.google.com/service/update2/crx
CHR HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [jmegndhbalhkegdidohofafobbcabine] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gannpgaobkkhmpomoijebaigcapoeebl] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [looohgelibjoplmkhecmalapkgadkfcc] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 bdredline; C:\Program Files\Common Files\Bitdefender\SetupInformation\Bitdefender RedLine\bdredline.exe [2137280 2018-04-19] (Bitdefender)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [2946304 2016-10-03] (Microsoft Corporation)
R2 DevMgmtService; C:\Program Files\Bitdefender\Bitdefender Device Management\DevMgmtService.exe [105936 2018-05-08] (Bitdefender)
R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [332656 2018-05-02] (HP Inc.)
R2 HPTouchpointAnalyticsService; C:\Program Files\HP\HP Touchpoint Analytics Client\TouchpointAnalyticsClientService.exe [332216 2017-11-22] (HP Inc.)
R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-02-02] (Hewlett-Packard Development Company, L.P.)
S2 igfxCUIService1.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [337888 2016-05-03] (Intel Corporation)
R2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [140936 2013-05-14] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-19] (Intel Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6541008 2018-05-09] (Malwarebytes)
R2 ProductAgentService; C:\Program Files\Bitdefender Agent\ProductAgentService.exe [1282232 2018-01-19] (Bitdefender)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [303360 2015-07-03] (Realtek Semiconductor)
R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [253960 2016-04-28] (Synaptics Incorporated)
R2 UPDATESRV; C:\Program Files\Bitdefender\Bitdefender Security\updatesrv.exe [112712 2018-05-23] (Bitdefender)
R2 VSSERV; C:\Program Files\Bitdefender\Bitdefender Security\vsserv.exe [1001072 2018-05-23] (Bitdefender)
R2 vsservp; C:\Program Files\Bitdefender\Bitdefender Security\vsservp.exe [522624 2018-05-23] (Bitdefender)
S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.14.17613.18039-0\NisSrv.exe [4633248 2018-04-19] (Microsoft Corporation)
S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.14.17613.18039-0\MsMpEng.exe [104680 2018-04-19] (Microsoft Corporation)
S3 WsAppService; C:\Program Files (x86)\Wondershare\WAF\WsAppService.exe [252816 2015-04-30] (Wondershare)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AppleLowerFilter; C:\WINDOWS\System32\drivers\AppleLowerFilter.sys [35560 2018-04-18] (Apple Inc.)
R1 atc; C:\WINDOWS\System32\DRIVERS\atc.sys [1177008 2018-05-23] (BitDefender S.R.L. Bucharest, ROMANIA)
R0 avc3; C:\WINDOWS\System32\DRIVERS\avc3.sys [1723552 2018-05-23] (BitDefender)
R2 avgntflt; C:\WINDOWS\System32\DRIVERS\avgntflt.sys [151352 2016-10-14] (Avira Operations GmbH & Co. KG)
R1 avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [153392 2016-10-14] (Avira Operations GmbH & Co. KG)
R1 avkmgr; C:\WINDOWS\system32\DRIVERS\avkmgr.sys [35488 2016-10-14] (Avira Operations GmbH & Co. KG)
S0 bdelam; C:\WINDOWS\System32\drivers\bdelam.sys [23032 2018-05-23] (Bitdefender)
R1 bdfwfpf; C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [130840 2018-05-23] (BitDefender LLC)
R0 bdprivmon; C:\WINDOWS\System32\DRIVERS\bdprivmon.sys [45104 2018-05-23] (© Bitdefender SRL)
R1 BDVEDISK; C:\WINDOWS\system32\DRIVERS\bdvedisk.sys [96448 2018-05-23] (BitDefender)
R1 CLVirtualDrive; C:\WINDOWS\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-26] (CyberLink)
S3 dg_ssudbus; C:\WINDOWS\system32\DRIVERS\ssudbus.sys [131984 2017-05-18] (Samsung Electronics Co., Ltd.)
R0 gzflt; C:\WINDOWS\System32\DRIVERS\gzflt.sys [189544 2018-05-23] (BitDefender LLC)
R0 Ignis; C:\WINDOWS\System32\DRIVERS\ignis.sys [191592 2018-05-23] (Bitdefender)
R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [253664 2018-06-19] (Malwarebytes)
R3 netr28x; C:\WINDOWS\System32\drivers\netr28x.sys [2537984 2017-09-29] (MediaTek Inc.)
S3 RSP2STOR; C:\WINDOWS\system32\DRIVERS\RtsP2Stor.sys [310528 2016-03-10] (Realtek Semiconductor Corp.)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [604160 2017-09-29] (Realtek )
R3 rtbth; C:\WINDOWS\System32\drivers\rtbth.sys [1219200 2016-01-06] (Ralink Technology, Corp.)
S3 SmbDrv; C:\WINDOWS\System32\drivers\Smb_driver_AMDASF.sys [29424 2013-05-08] (Synaptics Incorporated)
R3 SmbDrvI; C:\WINDOWS\system32\DRIVERS\Smb_driver_Intel.sys [52904 2016-04-28] (Synaptics Incorporated)
S3 ssudmdm; C:\WINDOWS\system32\DRIVERS\ssudmdm.sys [166288 2017-05-18] (Samsung Electronics Co., Ltd.)
S3 SWDUMon; C:\WINDOWS\system32\DRIVERS\SWDUMon.sys [13920 2017-03-02] ()
R0 trufos; C:\WINDOWS\System32\DRIVERS\trufos.sys [607640 2018-06-11] (Bitdefender)
S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [46072 2018-04-19] (Microsoft Corporation)
S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [311848 2018-04-19] (Microsoft Corporation)
S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [60456 2018-04-19] (Microsoft Corporation)
R3 WirelessButtonDriver; C:\WINDOWS\System32\drivers\WirelessButtonDriver64.sys [20800 2012-09-01] (Hewlett-Packard Development Company, L.P.)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-06-19 12:47 - 2018-06-19 12:49 - 000023626 _____ C:\Users\Tanya\Desktop\FRST.txt
2018-06-19 12:47 - 2018-06-19 12:47 - 000000000 ____D C:\FRST
2018-06-19 12:45 - 2018-06-19 12:45 - 002413056 _____ (Farbar) C:\Users\Tanya\Desktop\FRST64.exe
2018-06-19 10:47 - 2018-06-19 10:48 - 000000000 ____D C:\WINDOWS\LastGood
2018-06-19 10:41 - 2018-06-19 10:41 - 000048880 _____ C:\ProgramData\dm.update.1529368768.bdinstall.bin
2018-06-19 10:40 - 2018-06-19 10:40 - 000000000 ___HD C:\OneDriveTemp
2018-06-10 10:15 - 2018-06-19 10:35 - 000253664 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
2018-06-08 10:45 - 2018-06-08 10:45 - 000000279 _____ C:\Users\Tanya\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Recycle Bin.lnk
2018-06-07 09:23 - 2018-06-07 09:23 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
2018-05-30 19:33 - 2018-05-30 19:33 - 000235357 _____ C:\Users\Tanya\Documents\TB_Screening_Result_Tanya_Thwaite.pdf
2018-05-28 12:01 - 2018-05-29 11:50 - 000000000 ____D C:\Users\Tanya\Documents\Zoom

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-06-19 12:34 - 2017-12-01 19:48 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
2018-06-19 11:39 - 2017-09-29 18:45 - 000065536 _____ C:\WINDOWS\system32\config\ELAM
2018-06-19 11:05 - 2016-11-26 23:03 - 000000000 ____D C:\Users\Tanya\AppData\LocalLow\Mozilla
2018-06-19 10:49 - 2017-09-29 23:44 - 000000000 ____D C:\WINDOWS\INF
2018-06-19 10:49 - 2013-08-26 02:42 - 000000000 ____D C:\Program Files (x86)\Intel
2018-06-19 10:43 - 2017-09-29 23:46 - 000000000 ____D C:\WINDOWS\DeliveryOptimization
2018-06-19 10:40 - 2016-01-06 23:46 - 000000000 __RDL C:\Users\Tanya\OneDrive
2018-06-19 10:39 - 2017-12-01 19:53 - 001216686 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2018-06-19 10:35 - 2017-12-01 20:12 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
2018-06-19 10:34 - 2017-09-29 18:45 - 000786432 _____ C:\WINDOWS\system32\config\BBI
2018-06-19 10:33 - 2018-04-19 17:01 - 000006370 _____ C:\bdlog.txt
2018-06-18 20:26 - 2016-01-16 21:45 - 000000000 __SHD C:\Users\Tanya\IntelGraphicsProfiles
2018-06-18 20:25 - 2018-02-23 14:45 - 000000360 _____ C:\WINDOWS\Tasks\HPCeeScheduleForTanya.job
2018-06-18 20:24 - 2017-01-13 13:10 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox
2018-06-18 20:24 - 2016-01-18 20:47 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2018-06-15 08:06 - 2017-09-29 23:46 - 000000000 ___HD C:\Program Files\WindowsApps
2018-06-15 08:06 - 2017-09-29 23:46 - 000000000 ____D C:\WINDOWS\AppReadiness
2018-06-13 17:17 - 2016-01-12 21:14 - 000000000 ____D C:\WINDOWS\system32\MRT
2018-06-13 17:10 - 2017-10-11 10:37 - 133315992 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT-KB890830.exe
2018-06-13 17:10 - 2016-01-12 21:14 - 133315992 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2018-06-13 09:25 - 2017-08-29 11:37 - 000002301 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2018-06-12 14:39 - 2017-12-01 19:55 - 000000000 ____D C:\Users\Tanya\AppData\Local\Packages
2018-06-11 19:19 - 2018-04-19 17:26 - 000607640 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\trufos.sys
2018-06-11 11:34 - 2016-01-18 20:36 - 000000000 ____D C:\Users\Tanya\AppData\Local\CrashDumps
2018-06-11 10:34 - 2018-02-23 14:45 - 000003252 _____ C:\WINDOWS\System32\Tasks\HPCeeScheduleForTanya
2018-06-11 09:28 - 2017-09-29 23:37 - 000000000 ____D C:\WINDOWS\CbsTemp
2018-06-10 14:53 - 2017-03-02 12:52 - 000000000 ____D C:\ProgramData\CanonIJPLM
2018-06-10 10:15 - 2018-04-19 16:47 - 000152184 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys
2018-06-09 19:53 - 2017-12-01 10:54 - 000000000 ___DC C:\WINDOWS\Panther
2018-06-09 19:45 - 2018-04-13 03:18 - 000000000 ___HD C:\$WINDOWS.~BT
2018-06-08 08:03 - 2018-03-14 09:34 - 000004584 _____ C:\WINDOWS\System32\Tasks\Adobe Flash Player NPAPI Notifier
2018-06-08 08:03 - 2017-09-29 23:46 - 000000000 ____D C:\WINDOWS\SysWOW64\Macromed
2018-06-08 08:03 - 2017-09-29 23:46 - 000000000 ____D C:\WINDOWS\system32\Macromed
2018-06-07 12:14 - 2016-01-18 20:47 - 000001232 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk
2018-06-06 23:28 - 2017-03-08 13:43 - 000000000 ___RD C:\Users\Tanya\OneDrive - CENTRAL QUEENSLAND UNIVERSITY
2018-06-06 09:24 - 2018-05-11 07:38 - 000835056 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2018-06-06 09:24 - 2018-05-11 07:38 - 000179704 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2018-05-23 19:58 - 2017-12-01 20:11 - 000004562 _____ C:\WINDOWS\System32\Tasks\Adobe Acrobat Update Task
2018-05-23 09:47 - 2018-04-19 17:34 - 000191592 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\ignis.sys
2018-05-23 09:46 - 2018-04-19 17:34 - 000045104 _____ (© Bitdefender SRL) C:\WINDOWS\system32\Drivers\bdprivmon.sys
2018-05-23 09:43 - 2018-04-19 17:35 - 000023032 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\bdelam.sys
2018-05-23 09:43 - 2018-04-19 17:34 - 001723552 _____ (BitDefender) C:\WINDOWS\system32\Drivers\avc3.sys
2018-05-23 09:43 - 2018-04-19 17:26 - 000189544 _____ (BitDefender LLC) C:\WINDOWS\system32\Drivers\gzflt.sys
2018-05-23 09:42 - 2018-04-19 17:34 - 001177008 _____ (BitDefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\atc.sys
2018-05-23 09:42 - 2018-04-19 17:34 - 000096448 _____ (BitDefender) C:\WINDOWS\system32\Drivers\bdvedisk.sys
2018-05-20 19:53 - 2017-12-01 20:11 - 000003418 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2018-05-20 19:53 - 2017-12-01 20:11 - 000003294 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore

==================== Files in the root of some directories =======

2017-04-01 20:07 - 2017-04-01 20:07 - 000002556 _____ () C:\Users\Tanya\AppData\Local\recently-used.xbel
2017-12-01 10:25 - 2017-12-01 10:25 - 000000017 _____ () C:\Users\Tanya\AppData\Local\resmon.resmoncfg

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2018-06-10 10:34

==================== End of FRST.txt ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 06.06.2018 01
Ran by Tanya (19-06-2018 12:50:20)
Running from C:\Users\Tanya\Desktop
Windows 10 Home Version 1709 16299.431 (X64) (2017-12-01 10:25:28)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-2738589129-2594366507-4196149451-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-2738589129-2594366507-4196149451-503 - Limited - Disabled)
Guest (S-1-5-21-2738589129-2594366507-4196149451-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2738589129-2594366507-4196149451-1005 - Limited - Enabled)
Tanya (S-1-5-21-2738589129-2594366507-4196149451-1001 - Administrator - Enabled) => C:\Users\Tanya
WDAGUtilityAccount (S-1-5-21-2738589129-2594366507-4196149451-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Bitdefender Antivirus (Enabled - Up to date) {0E17DB7D-A20F-62CE-B95B-17DB0CDFE318}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Bitdefender Antispyware (Enabled - Up to date) {B5763A99-8435-6D40-83EB-2CA97758A9A5}
FW: Bitdefender Firewall (Enabled) {362C5A58-E860-6396-9204-BEEEF20CA463}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4 Elements II (HKLM-x32\...\WTA-a5f77beb-1cd6-49b1-bae9-02fc4c2de143) (Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20040 - Adobe Systems Incorporated)
Adobe Digital Editions 4.5 (HKLM-x32\...\Adobe Digital Editions 4.5) (Version: 4.5.2 - Adobe Systems Incorporated)
Adobe Flash Player 30 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 30.0.0.113 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
Airport Mania (HKLM-x32\...\WTA-cb511817-c971-4535-8eb4-7326cb7ca70a) (Version: 2.2.0.95 - WildTangent) Hidden
Aloha TriPeaks (HKLM-x32\...\WTA-35b95649-941a-47e7-9ca1-aeb27bca8ac9) (Version: 2.2.0.98 - WildTangent) Hidden
Amazon Kindle (HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\...\Amazon Kindle) (Version: 1.20.1.47037 - Amazon)
Anki (HKLM-x32\...\Anki) (Version:  - )
AudibleManager (HKLM-x32\...\AudibleManager) (Version: 0.0.-218103565.36513872 - Audible, Inc.)
AUSkey (HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\...\AUSkey) (Version: 1.1.0 - Australian Taxation Office)
Azteca (HKLM-x32\...\WTA-f08cc2db-93de-4412-b503-b1e879ae2a04) (Version: 2.2.0.97 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\WTA-6699a895-67fd-4abd-881d-0471201b3bcc) (Version: 2.2.0.98 - WildTangent) Hidden
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 22.0.10.78 - Bitdefender)
Bitdefender Device Management (HKLM\...\Bitdefender Device Management) (Version: 22.0.18.224 - Bitdefender)
Bitdefender Total Security (HKLM\...\Bitdefender) (Version: 22.0.19.242 - Bitdefender)
Blackboard Collaborate Launcher (HKLM-x32\...\{2F761D1D-370D-467D-B7B2-21232FC37DA4}) (Version: 1.6.3.0 - Blackboard)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WTA-b4cfb0cf-b40b-45c9-9893-deb70e842110) (Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (HKLM-x32\...\WTA-cd24e06b-d1f0-4a72-9232-3e61b509b502) (Version: 2.2.0.98 - WildTangent) Hidden
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.7.0.0 - Canon Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.3.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 4.1.0 - Canon Inc.)
Canon MG3500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3500_series) (Version: 1.01 - Canon Inc.)
Canon MG3500 series On-screen Manual (HKLM-x32\...\Canon MG3500 series On-screen Manual) (Version: 7.6.1 - Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.5.2 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.5.2 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.7.1 - Canon Inc.)
Cradle of Rome 2 (HKLM-x32\...\WTA-d626affa-8a9e-4517-8d6e-6ac3c96a296b) (Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (HKLM-x32\...\WTA-7a1afaa0-7d6b-48a7-a767-0334a6dca0c3) (Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.3.2608 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.2527 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5108 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6119 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (HKLM-x32\...\WTA-cf32de7e-7876-498f-93e8-0a2787127a9b) (Version: 3.0.2.32 - WildTangent) Hidden
EndNote X7 (HKLM-x32\...\{86B3F2D6-AC2B-0017-8AE1-F2F77F781B0C}) (Version: 17.8.0.11583 - Thomson Reuters)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (HKLM-x32\...\WTA-fd9010e7-682c-49f8-9721-08295abb144a) (Version: 2.2.0.98 - WildTangent) Hidden
GIMP 2.8.20 (HKLM\...\GIMP-2_is1) (Version: 2.8.20 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 67.0.3396.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-87d1df0c-6476-44b8-9164-3edb25d8bb16) (Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (HKLM-x32\...\WTA-8bed107a-761e-48a0-af2b-23cbc49f7e8d) (Version: 2.2.0.98 - WildTangent) Hidden
HP Documentation (HKLM-x32\...\{8C1ADF61-4F87-44BC-804C-C20FC70D98BB}) (Version: 1.4.0.0 - Hewlett-Packard)
HP PC Hardware Diagnostics Windows (HKLM-x32\...\{5C591A5B-EA74-44F7-81DD-A757B5935AAD}) (Version: 1.5.0.0 - HP Inc)
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{78E2C850-ADA6-420D-BA35-2F4A9BE733CC}) (Version: 8.6.18.11 - HP)
HP Support Solutions Framework (HKLM-x32\...\{5F084DD8-AF2C-4004-9C92-820C32E4BD55}) (Version: 12.9.18.3 - HP)
HP System Event Utility (HKLM-x32\...\{B2F0406F-1609-489A-8626-7DB46776AB57}) (Version: 1.0.5 - Hewlett-Packard Company)
HP Touchpoint Analytics Client (HKLM\...\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}) (Version: 4.0.2.1439 - HP Inc.)
HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{EFA01423-3857-468C-B7B6-F30AA08E50BC}) (Version: 1.1.5.1 - Hewlett-Packard)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4358 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iSkysoft Helper Compact 2.5.2 (HKLM-x32\...\{9BF12010-8799-41A5-A671-E9CFDE9E79F3}_is1) (Version: 2.5.2 - iSkysoft)
iSkysoft PDF Editor 6 Pro(Build 6.4.2) (HKLM-x32\...\{6018D2AA-9F85-41A6-8F2D-9D9528555457}_is1) (Version: 6.4.2.3104 - iSkysoft Studio)
Jewel Match 3 (HKLM-x32\...\WTA-813c5a12-9fc2-4247-a118-fee9e3955980) (Version: 2.2.0.98 - WildTangent) Hidden
KB4023057 (HKLM\...\{0C050BEE-16BE-4998-8959-2A421433DB6E}) (Version: 2.5.0.0 - Microsoft Corporation)
Letters from Nowhere 2 (HKLM-x32\...\WTA-70c30b4b-c8d9-422f-bd5b-97e4120657d1) (Version: 2.2.0.97 - WildTangent) Hidden
Luxor Evolved (HKLM-x32\...\WTA-d9175561-da02-4293-a7af-65d1e88c2561) (Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (HKLM-x32\...\WTA-6aae7908-ba33-453e-bbdf-18a4d18b7733) (Version: 2.2.0.95 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (HKLM-x32\...\WTA-06e9b610-0fbc-4269-9dc9-3d9fdf28e15c) (Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes version 3.5.1.2522 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.5.1.2522 - Malwarebytes)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.6965.2092 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\...\OneDriveSetup.exe) (Version: 18.065.0329.0002 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 60.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 60.0.2 (x64 en-US)) (Version: 60.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 60.0.2.6730 - Mozilla)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6965.2092 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6965.2092 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6965.2092 - Microsoft Corporation) Hidden
Peggle Nights (HKLM-x32\...\WTA-66479afd-1a9c-4f47-ad7f-6eae89974b7f) (Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-201d16a6-e841-4eb7-a80c-5a3d3f36e94f) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-d2a2ea4b-40fe-41c1-b5bd-1cbe03a375ab) (Version: 2.2.0.97 - WildTangent) Hidden
Ralink Bluetooth Stack64 (HKLM\...\{7B83C685-3EA9-544F-9580-368394C67C3A}) (Version: 11.0.737.2 - Mediatek)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.23.0 - Mediatek)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.10.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7548 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.29053 - Realtek Semiconductor Corp.)
ResearchSoft Direct Export Helper (HKLM-x32\...\ResearchSoft Direct Export Helper) (Version:  - Thomson Reuters)
Roads of Rome 3 (HKLM-x32\...\WTA-efd4a85f-6f73-4d10-9265-19888b19f4a5) (Version: 2.2.0.98 - WildTangent) Hidden
Royal Envoy 2 Collector's Edition (HKLM-x32\...\WTA-5d84c7a7-1f5c-4ebe-b81c-c1c63c7f4fe8) (Version: 3.0.2.32 - WildTangent) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.98 - Synaptics Incorporated)
The Treasures of Mystery Island: The Ghost Ship (HKLM-x32\...\WTA-56554a23-88b5-429e-b0a6-4b079697690a) (Version: 2.2.0.98 - WildTangent) Hidden
Trinklit Supreme (HKLM-x32\...\WTA-fde60716-8d49-4069-8f66-3484d6574fca) (Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (HKLM-x32\...\WTA-a746d9fc-9578-4a2b-8760-3283960b81e3) (Version: 3.0.2.32 - WildTangent) Hidden
VitalSource Bookshelf (HKLM-x32\...\{5662bb17-987f-4669-a168-ae4001d70a23}) (Version: 7.6.0004 - Ingram Content Group)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.10.5 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Youda Jewel Shop (HKLM-x32\...\WTA-4ae7457b-6987-4f4e-9a22-dcaa1fbe639e) (Version: 3.0.2.32 - WildTangent) Hidden
Zoom (HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\...\ZoomUMX) (Version: 4.0 - Zoom Video Communications, Inc.)
Zuma's Revenge (HKLM-x32\...\WTA-1b15df44-9786-46a5-ab9b-377683a53572) (Version: 2.2.0.98 - WildTangent) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-2738589129-2594366507-4196149451-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation)
ContextMenuHandlers1: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2010-11-19] (Igor Pavlov)
ContextMenuHandlers1: [CLVDShellExt] -> {3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} => C:\Program Files (x86)\Common Files\CyberLink\ShellExtComponent\CLVDShellExt.dll [2013-01-29] (Cyberlink)
ContextMenuHandlers2: [CLVDShellExt] -> {3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} => C:\Program Files (x86)\Common Files\CyberLink\ShellExtComponent\CLVDShellExt.dll [2013-01-29] (Cyberlink)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2018-05-09] (Malwarebytes)
ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2010-11-19] (Igor Pavlov)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File
ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2016-05-03] (Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2018-05-09] (Malwarebytes)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {009CB5FF-8C41-4846-8936-2CDCBA6CF7D0} - System32\Tasks\Hewlett-Packard\HP Active Health\HP Active Health Scan (HPSA) => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\ActiveHealth.exe [2017-11-17] ()
Task: {0AFB074F-3BBE-4677-9C2D-D15C8A44AA34} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2016-04-28] (Synaptics Incorporated)
Task: {0DD92FAC-64EF-45A9-BC97-ECA620DB2661} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe [2017-09-20] (HP Inc.)
Task: {11AF1BF2-EBC3-414C-B70C-2233441D46F4} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Program Files\Bitdefender Agent\WatchDog.exe [2018-01-19] (Bitdefender)
Task: {1781F4A2-FF29-4E0C-B70F-CC4F9F9B09F1} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2018-06-08] (Adobe Systems Incorporated)
Task: {2011EFE5-4C6F-4210-BA86-09A3E040A1B6} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2018-05-04] (HP Inc.)
Task: {4ED757FC-6D65-4C51-BB3E-2D2609176973} - \Optimize Start Menu Cache Files-S-1-5-21-2738589129-2594366507-4196149451-1001 -> No File <==== ATTENTION
Task: {53A53E14-6BE1-4748-8725-29E8016E3A00} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2017-08-29] (Google Inc.)
Task: {5E171EBC-0EFF-4863-878B-1C5F5FA4AF7F} - System32\Tasks\Adobe Flash Player NPAPI Notifier => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_30_0_0_113_Plugin.exe [2018-06-08] (Adobe Systems Incorporated)
Task: {61EFBDC7-0B65-4FD4-916E-CD81FECBE59A} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2018-02-09] (Adobe Systems Incorporated)
Task: {6C8803D3-0B9D-44AE-AAC7-176217ED3F73} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2012-06-08] (CyberLink)
Task: {83018F24-D994-462A-9858-4B511FB0C0CE} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSFReport.exe [2017-06-22] (HP Inc.)
Task: {894FBC46-ED34-4DFD-A0CD-A688D4EAE299} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\20.0.0.136\SymErr.exe
Task: {89B11466-B8D0-4056-9819-9D69B5853E04} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Product Configurator => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\ProductConfig.exe [2018-05-11] (HP Inc.)
Task: {A5EABD99-775A-4C1D-AF77-FD816122FF27} - System32\Tasks\MirageAgent => C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
Task: {A6907BC9-12F8-4349-BEA5-B8BA0904E2B5} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [2015-07-03] (Realtek Semiconductor)
Task: {B01D3D83-A804-4CB9-9F0F-21E7F9F156B8} - \WPD\SqmUpload_S-1-5-21-2738589129-2594366507-4196149451-1001 -> No File <==== ATTENTION
Task: {B592DFB6-1EA5-4DD8-884D-ED8F42A02A03} - System32\Tasks\RtHDVBg => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2015-07-03] (Realtek Semiconductor)
Task: {BA9CC45F-3B98-43A4-8580-3E4B2FEBF9C1} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2018-05-02] (HP Inc.)
Task: {BD1B33F1-B341-46A0-8F51-FF83656F4A51} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
Task: {C531CD9C-CB15-4AAC-A053-F8EDB629931B} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2018-05-04] (HP Inc.)
Task: {C5EBC0EC-836C-4E78-8328-D235405015A7} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2017-08-29] (Google Inc.)
Task: {C935D84A-9B5B-42D5-9DD0-24079B93403A} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2012-07-24] (CyberLink Corp.)
Task: {D86AFDA3-250B-4229-9D74-0F530A5E4DA3} - System32\Tasks\Microsoft\Windows\Setup\Notifier => C:\WINDOWS\system32\Notifier.exe [2018-05-04] (Microsoft Corporation)
Task: {DD1FEDDF-DDF9-4154-AD27-A8469DCF60B9} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\20.0.0.136\SymErr.exe
Task: {E0DC1CC6-8212-41EA-A927-2A3257CC650C} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2016-10-04] (Microsoft Corporation)
Task: {E27F2D44-0757-481B-8DD5-8D727B9F822B} - System32\Tasks\HPCeeScheduleForTanya => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2016-01-22] (Hewlett-Packard)
Task: {FA057802-1B69-4483-ADCA-D955496B10EB} - System32\Tasks\Bitdefender AgentTask_AD394AE64E874073B10A89FEEC305A3C => C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe [2018-05-23] (Bitdefender)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe
Task: C:\WINDOWS\Tasks\HPCeeScheduleForTanya.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\WINDOWS\Tasks\Synaptics TouchPad Enhancements.job => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


==================== Loaded Modules (Whitelisted) ==============

2017-09-29 23:41 - 2017-09-29 23:41 - 000184432 _____ () C:\WINDOWS\SYSTEM32\inputhost.dll
2018-05-09 09:17 - 2018-05-09 09:18 - 000992704 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_02551_002\ashttpbr.mdl
2018-05-09 09:17 - 2018-05-09 09:18 - 000543344 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_02551_002\ashttpdsp.mdl
2018-05-09 09:17 - 2018-05-09 09:18 - 003228632 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_02551_002\ashttpph.mdl
2018-05-09 09:17 - 2018-05-09 09:18 - 001527808 _____ () C:\Program Files\Bitdefender\Bitdefender Security\otengines_02551_002\ashttprbl.mdl
2017-03-02 13:32 - 2013-05-14 18:50 - 000140936 _____ () C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
2018-04-19 16:47 - 2018-06-10 10:15 - 002297040 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2016-05-18 09:39 - 2016-10-04 04:32 - 008919752 _____ () C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\1033\GrooveIntlResource.dll
2018-03-14 11:21 - 2018-02-22 10:26 - 011044864 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll
2018-03-14 11:21 - 2018-02-22 10:21 - 001804288 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll
2018-05-19 17:17 - 2018-05-19 17:17 - 000084992 _____ () C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.10.0_x64__8wekyb3d8bbwe\WinStore.Preview.dll
2018-05-08 11:04 - 2018-05-08 11:04 - 001873120 _____ () C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.10.0_x64__8wekyb3d8bbwe\Microsoft.UI.Xaml.dll
2013-08-26 03:03 - 2012-06-08 13:34 - 000627216 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2012-06-09 04:34 - 2012-06-09 04:34 - 000016400 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
2016-07-12 11:37 - 2016-10-08 16:59 - 001506304 _____ () C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\DAQExp.dll
2016-07-12 11:37 - 2016-07-21 10:54 - 000137728 _____ () C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\CBSCreateVC.dll
2013-08-26 02:44 - 2012-06-26 19:41 - 001198912 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE trusted site: HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\...\sharepoint.com -> hxxps://cqu365-files.sharepoint.com

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2012-07-26 15:26 - 2018-06-19 12:36 - 000000054 _____ C:\WINDOWS\system32\Drivers\etc\hosts

127.0.0.1       localhost

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2738589129-2594366507-4196149451-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Tanya\AppData\Roaming\Mozilla\Firefox\Desktop Background.bmp
DNS Servers: 10.0.0.138
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{ED255DEA-4D3D-404F-BA82-0EF233DC4F9E}] => (Allow) C:\Program Files (x86)\OSTotoSoft\DriverTalent\download\MiniThunderPlatform.exe
FirewallRules: [{C71AF244-0CD4-4B29-A6E5-4E371EBBBF9C}] => (Allow) C:\Program Files (x86)\OSTotoSoft\DriverTalent\DTLService.exe
FirewallRules: [{212F5855-403E-4600-86CA-941C5A6CC694}] => (Allow) C:\Program Files (x86)\OSTotoSoft\DriverTalent\DriverTalent.exe
FirewallRules: [{CA8C7CCC-137E-4620-BB5B-533372519E16}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe
FirewallRules: [{6A829131-6002-448E-9217-67E0260C7B25}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe
FirewallRules: [{66BED9C1-E1EF-46BE-9B38-C9B66C8F76B7}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe
FirewallRules: [{61093475-83B2-403E-8F08-E8BA868F6970}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe
FirewallRules: [{B05635B5-C2B7-4262-8447-90B96B8B7B03}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD10.EXE
FirewallRules: [{504C56D8-A3F3-4074-B4A5-035A5FC9847A}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe
FirewallRules: [{C92A28B8-FA70-405F-8D54-5E55B410E20A}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe
FirewallRules: [{1D4CFF41-4F02-415A-B239-DCF8C7F3BEA9}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{9FB05539-69AA-4A35-9E5A-99D2E710DDFA}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{8D2EC7BC-6CCA-47A8-9226-A3E98AA83878}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{F5BA7218-F716-45B3-BADE-1F90E5803E9B}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{4A6B66C4-D7D7-483B-9B62-5BB1E00B196A}] => (Allow) LPort=1900
FirewallRules: [{B8FA1554-E902-4C76-8A34-27785EE814AA}] => (Allow) LPort=2869
FirewallRules: [{590A6707-7313-4C30-A33D-226504C105CF}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{934473A2-2CCB-4E14-BD67-F5A2BAE10468}] => (Allow) C:\Users\Administrator\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{6CFBE1C4-9111-440F-8105-3DCCD7E6AE12}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{04949B16-0EC5-4F04-AA1D-8EB8A15C0C52}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{254E2941-E8A2-4B95-B0C1-E7D98500F455}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe
FirewallRules: [TCP Query User{527F32E0-DDBE-4192-B6A9-70BBC274D9A0}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [UDP Query User{74E1A4AF-13B0-4DC4-8A65-90CCCE07574D}C:\program files (x86)\mozilla firefox\firefox.exe] => (Block) C:\program files (x86)\mozilla firefox\firefox.exe
FirewallRules: [{0C2BDF18-6D11-4DAA-A05F-E8CD07106E80}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

02-06-2018 12:13:34 Scheduled Checkpoint
09-06-2018 19:18:26 Windows Update
13-06-2018 17:09:05 Windows Update
19-06-2018 10:38:01 Windows Update

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (06/19/2018 09:58:38 AM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: )
Description: Event-ID 0

Error: (06/18/2018 08:32:04 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (06/18/2018 07:56:18 PM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: )
Description: Event-ID 0

Error: (06/15/2018 04:56:20 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (06/15/2018 08:02:48 AM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: )
Description: Event-ID 0

Error: (06/14/2018 09:10:55 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (06/14/2018 09:08:57 AM) (Source: Office 2016 Licensing Service) (EventID: 0) (User: )
Description: Event-ID 0

Error: (06/14/2018 09:08:35 AM) (Source: SideBySide) (EventID: 35) (User: )
Description: Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL" on line 1.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (06/19/2018 12:44:58 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (06/19/2018 10:53:16 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (06/19/2018 10:45:44 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80246013: Intel Corporation driver update for Intel® HD Graphics 4000.

Error: (06/19/2018 10:45:22 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (06/19/2018 10:43:39 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Intel® Management and Security Application User Notification Service service did not respond on starting.

Error: (06/19/2018 10:38:17 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (06/19/2018 10:38:16 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
 and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (06/19/2018 10:17:44 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


Windows Defender:
===================================
Date: 2018-04-19 12:50:14.411
Description:
Windows Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
https://go.microsoft...90&enterprise=0
Name: TrojanDownloader:PowerShell/Xurito.A
ID: 2147726790
Severity: Severe
Category: Trojan Downloader
Path: amsi:_PowerShell_C:\WINDOWS\system32\WindowsPowershell\v1.0\powershell.exe_10.0.16299.150000000000000001
Detection Origin: Unknown
Detection Type: Concrete
Detection Source: AMSI
Process Name: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe
Signature Version: AV: 1.265.866.0, AS: 1.265.866.0, NIS: 119.0.0.0
Engine Version: AM: 1.1.14700.5, NIS: 2.1.14600.4

Date: 2018-04-18 20:50:08.744
Description:
Windows Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
https://go.microsoft...90&enterprise=0
Name: TrojanDownloader:PowerShell/Xurito.A
ID: 2147726790
Severity: Severe
Category: Trojan Downloader
Path: amsi:_PowerShell_C:\WINDOWS\system32\WindowsPowershell\v1.0\powershell.exe_10.0.16299.150000000000000001
Detection Origin: Unknown
Detection Type: Concrete
Detection Source: AMSI
Process Name: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe
Signature Version: AV: 1.265.866.0, AS: 1.265.866.0, NIS: 119.0.0.0
Engine Version: AM: 1.1.14700.5, NIS: 2.1.14600.4

Date: 2018-02-08 22:23:39.060
Description:
Windows Defender Antivirus scan has been stopped before completion.
Scan ID: {6FCB72F9-C7CC-4C9B-B42C-3FF18C731780}
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2018-02-08 13:39:23.325
Description:
Windows Defender Antivirus scan has been stopped before completion.
Scan ID: {069D0C71-7EBD-4E9F-9D3A-302D90A21362}
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2018-01-23 12:58:32.841
Description:
Windows Defender Antivirus scan has been stopped before completion.
Scan ID: {49E7070F-3BB9-484C-B16C-C9F06F8CE266}
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2018-04-18 19:13:34.508
Description:
Windows Defender Antivirus has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
Signatures Attempted: Current
Error Code: 0x80070002
Error description: The system cannot find the file specified.
Signature version: 0.0.0.0;0.0.0.0
Engine version: 0.0.0.0

Date: 2018-04-18 16:30:34.406
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.265.111.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.14700.5
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2018-04-18 16:30:34.406
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 119.0.0.0
Update Source: Microsoft Malware Protection Center
Signature Type: Network Inspection System
Update Type: Full
Current Engine Version:
Previous Engine Version: 2.1.14600.4
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2018-04-18 16:30:34.400
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.265.111.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.14700.5
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2018-04-18 16:30:34.399
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.265.111.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.14700.5
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

CodeIntegrity:
===================================

Date: 2018-06-19 12:50:59.172
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:50:59.170
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:50:37.895
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:50:37.892
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:36:25.417
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:36:25.414
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:36:24.351
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2018-06-19 12:36:24.348
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

==================== Memory info ===========================

Processor: Intel® Core™ i5-3230M CPU @ 2.60GHz
Percentage of memory in use: 73%
Total physical RAM: 3985.27 MB
Available physical RAM: 1058.49 MB
Total Virtual: 5905.27 MB
Available Virtual: 2550.8 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:441.83 GB) (Free:361.1 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive d: (RECOVERY) (Fixed) (Total:21.44 GB) (Free:2.11 GB) NTFS ==>[system with boot components (obtained from drive)]

\\?\Volume{ddc4fcb0-ab56-4117-b458-92d3ec348ab4}\ (WINRE) (Fixed) (Total:0.39 GB) (Free:0.13 GB) NTFS
\\?\Volume{d0afa5b8-02ac-417c-ad51-944b6a0a5d01}\ () (Fixed) (Total:0.25 GB) (Free:0.14 GB) FAT32
\\?\Volume{8fe51af8-b539-4c90-bf42-115959d18342}\ () (Fixed) (Total:1.72 GB) (Free:1.12 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 1E1F4777)

Partition: GPT.

==================== End of Addition.txt ============================


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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 21,441 posts
  • MVP

Uninstall Bonjour.  It doesn't work on win 10

 

I don't see any malware but it appears that Windows Defender may be going a bit crazy.  Perhaps it is causing the flashing?  Let's remove it and some Norton remnants:

 

Download the attached fixlist.txt to the same location as FRST

Attached File  fixlist.txt   3.89KB   32 downloads

Run FRST and press Fix
A fix log will be generated please post that

Reboot if it doesn't do it for you.

Run FRST again as before.  Make sure Addition.txt is checked and hit Scan.  Post both logs.

 


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