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Removal instructions for RevealingQuestions

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is RevealingQuestions?

The Malwarebytes research team has determined that RevealingQuestions is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by RevealingQuestions?

You may see these browser extensions:

main.png

warning1.png

and these warnings during install:

warning2.png

warning4.png

warning5.png

warning6.png

How did RevealingQuestions get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their website:

website.png

but the Chrome extension was also available in the webstore:

webstore.png

How do I remove RevealingQuestions?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of RevealingQuestions?
  • No, Malwarebytes removes RevealingQuestions completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the RevealingQuestions hijacker. we block the site that spreads the extensions.

Technical details for experts

Possible signs in FRST logs:

FF Extension: No Name - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\{5f1e99d2-147f-48bc-aa87-41ed02d65965}.xpi [2018-06-22]
CHR Extension: (RevealingQuestions) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk [2018-06-22]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0
       Adds the file background.html"="5/11/2018 3:51 PM, 178 bytes, A
       Adds the file background.js"="5/11/2018 3:51 PM, 69807 bytes, A
       Adds the file content.js"="5/11/2018 3:51 PM, 26623 bytes, A
       Adds the file install.js"="5/11/2018 3:51 PM, 374 bytes, A
       Adds the file manifest.json"="6/22/2018 9:00 AM, 1503 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\_metadata
       Adds the file computed_hashes.json"="6/22/2018 9:00 AM, 2039 bytes, A
       Adds the file verified_contents.json"="5/11/2018 3:51 PM, 2089 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\img
       Adds the file icon.png"="6/22/2018 9:00 AM, 2240 bytes, A
       Adds the file icon_disabled.png"="5/11/2018 3:51 PM, 5378 bytes, A
       Adds the file icon48.png"="5/11/2018 3:51 PM, 24225 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk
       Adds the file 000003.log"="6/22/2018 9:00 AM, 830 bytes, A
       Adds the file CURRENT"="6/22/2018 9:00 AM, 16 bytes, A
       Adds the file LOCK"="6/22/2018 9:00 AM, 0 bytes, A
       Adds the file LOG"="6/22/2018 9:00 AM, 185 bytes, A
       Adds the file MANIFEST-000001"="6/22/2018 9:00 AM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk
       Adds the file 000003.log"="6/22/2018 9:00 AM, 0 bytes, A
       Adds the file CURRENT"="6/22/2018 9:00 AM, 16 bytes, A
       Adds the file LOCK"="6/22/2018 9:00 AM, 0 bytes, A
       Adds the file LOG"="6/22/2018 9:00 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="6/22/2018 9:00 AM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\browser-extension-data\{5f1e99d2-147f-48bc-aa87-41ed02d65965}
       Adds the file storage.js"="6/22/2018 8:55 AM, 459 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions
       Adds the file {5f1e99d2-147f-48bc-aa87-41ed02d65965}.xpi"="6/22/2018 8:55 AM, 158397 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "dielknakihfaoeoakgkmgkkikmcjdlpk"="REG_SZ", "34C5C560D7D1A0D57AB168D7177CF9AE18EEF8E3E73C04FFC96E6EB35D025F21"

Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/22/18
Scan Time: 9:17 AM
Log File: 4f42be0e-75ec-11e8-b1b2-080027235d76.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.365
Update Package Version: 1.0.5580
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 251586
Threats Detected: 31
Threats Quarantined: 31
Time Elapsed: 4 min, 5 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 7
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\{profile}.default\BROWSER-EXTENSION-DATA\{5F1E99D2-147F-48BC-AA87-41ED02D65965}, Quarantined, [1685], [533343],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\_metadata, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\img, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\DIELKNAKIHFAOEOAKGKMGKKIKMCJDLPK, Quarantined, [14307], [524737],1.0.5580

File: 24
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\{profile}.default\EXTENSIONS\{5F1E99D2-147F-48BC-AA87-41ED02D65965}.XPI, Quarantined, [1685], [533346],1.0.5580
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\browser-extension-data\{5f1e99d2-147f-48bc-aa87-41ed02d65965}\storage.js, Quarantined, [1685], [533343],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\000003.log, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\CURRENT, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\LOCK, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\LOG, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\MANIFEST-000001, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\000003.log, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\CURRENT, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\LOCK, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\LOG, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dielknakihfaoeoakgkmgkkikmcjdlpk\MANIFEST-000001, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\DIELKNAKIHFAOEOAKGKMGKKIKMCJDLPK\5.3.2.5_0\MANIFEST.JSON, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\img\icon.png, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\img\icon48.png, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\img\icon_disabled.png, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\_metadata\computed_hashes.json, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\_metadata\verified_contents.json, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\background.html, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\background.js, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\content.js, Quarantined, [14307], [524737],1.0.5580
PUP.Optional.AdvertisingExt.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dielknakihfaoeoakgkmgkkikmcjdlpk\5.3.2.5_0\install.js, Quarantined, [14307], [524737],1.0.5580

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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