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Laptop Wont Recognise External DVD/CD Drive


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#1
ding dong

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It recognised it at first but now doesnt......think it has something to do with latest Windows updates.

 

Not sure my Device manager even detects it......at least I dont recognise the driver under the "Disk drives" menu or the "ATA/ATAPI controllers"

Help appreciated.

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#2
SpywareDr

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A "ST1000LM024 HN-M101MBB" is a Seagate 1TB 2.5-Inch SATA III 5400 RPM Hard Drive

Can any other computer detect the external CD/DVD drive?


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#3
ding dong

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Tried my wifes but it didnt detect either but hers is not the best pc.

 

But had a look in disk-management.......is that it there on the bottom of the image?

 

How do I tell which one it is up top list?

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Edited by ding dong, 25 June 2018 - 02:11 AM.

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#4
SpywareDr

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Maybe an internal CD drive? Right-click in that "CD-ROM 0" square and select "Eject". If it's drawer-type CD drive it should open. If not, you may be able to hear it attempting to eject a disc. (Or insert a disc and then do the above again).


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#5
ding dong

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I dont have an internal CD disk drive on this laptop.......this was done when the external one was plugged in.....


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#6
ding dong

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Now all of a sudden its showing up........now there is a new problem......it wont show the data on the cd that is inserted when it used to before?

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#7
SpywareDr

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Same problem with several discs? If so, sounds like the drive itself may be having a problem. (Dirty/failing/etc.).


Edited by SpywareDr, 25 June 2018 - 03:51 PM.

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#8
ding dong

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No, it plays other disks......ah......I see.......a certain set of disks that did play when I was ripping at beginning but now refuse to give up data...hmmmmm


Edited by ding dong, 27 June 2018 - 03:25 PM.

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