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The app can't run after upgraded from the trial Win 8.1

Started by Seth8Re , Jun 25 2018 08:17 AM

excel windows

Best Answer dmccoy , 25 June 2018 - 03:39 PM

Is it one excel file or any excel files that have the issue? I would recommend uninstalling office again and running the cleanup tool below. Then reinstalling again. https://support.offi...cc-... Go to the full post »

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#1
Seth8Re

Posted 25 June 2018 - 08:17 AM

New Member

Member
1 posts

Hello,

I have this weird problem. When I try to open a Microsoft Excel document I get an error: This app can't run on your PC.

This started after I upgraded from the trial Win 8.1 to the full release of 8.1 a couple of weeks ago. I'm using Office 2013, and everything else works fine, Word, Project, etc. For some reason my system was associating xls file with Adobe Reader, but I fixed that by right-clicking and using open with. But the file still will not open in Excel. I've tried uninstalling Office and re-installing. No help.

Any suggestions ? Thanks

#2
dmccoy

Posted 25 June 2018 - 03:39 PM

GeekU Junior

GeekU Junior
1,292 posts

✓ Best Answer

Is it one excel file or any excel files that have the issue? I would recommend uninstalling office again and running the cleanup tool below. Then reinstalling again.

https://support.offi...cc-2fdf5dbf61d8

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