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computer is infected


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#16
RKinner

RKinner

    Malware Expert

  • Expert
  • 21,169 posts
  • MVP

Uninstall:

 

Windscribe version 1.70 build 4

 

It's not working correctly and is causing errors.

 

Have you ever installed Daemon Tools or Alcohol? 

 

I see the sptd driver usually associated with the programs but no sign of them in the installed list.

 

Let's remove it as it often gets left behind when they are uninstalled:

 

Goto

 

http://www.duplexsec...om/en/downloads

 

Get the Download for

SPTD for Windows 2000/XP/2003/Vista/Windows 7/Windows 8/Windows 8.1 (32 bit)

 

Save it then right click and run as admin.

 

There should be a choice to uninstall.

 

After you do that and reboot, do another FRST scan and let's see if it's gone.  There is another driver which might be associated with sptd that FRST keeps flagging:

U3 a17pk6wm; C:\Windows\system32\Drivers\a17pk6wm.sys [0 ] (Microsoft Corporation) <==== ATTENTION (zero byte File/Folder)

I'm hoping it will go away if we uninstall sptd. 

 

Were you able to get the Avst Boot-time scan to run?

 

if not try:

 

Use IE and go to https://www.eset.com...online-scanner/

  and click on SCAN NOW under ESET online Scanner.  Accept the terms then press Start (If you get a warning from your browser tell it you want to run it).  

IF you don't use IE it will still work but you must download a program and run it.

# Check Scan Archives
# Push the Start button.
# ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
# When the scan completes, push LIST OF THREATS FOUND
# Push EXPORT TO TEXT FILE , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
# Push the BACK button.
# Push Finish
# Once the scan is completed, you may close the window.
# Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
# Copy and paste that log as a reply.

 


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