As ISP has no detailed user guide for their own modem/router , I hope someone here could help.
I can upload photos of the firewall settings maybe someone knows what to do.
The firewall has two options : low, medium and high.
RDP connection fails completely if set on high.
Low, connection is estsblished but it seems not 100% stable : a few seconds screen freezes , message that there is no connection then suddenly the connection is back working. Also slow connection .
I have two ISPs , the moment I switch to the other one ( only modem device , a router connnected to it ), no connection loss or slow connection.
I use a router even with the modem/router device .
I just want to change firewall settings to high and setup the exception for the RDP connection and hope also to solve the connection loss issue.
Update: I added a pdf file that containts the photo's of the settings of the firewall and portmapping of the ISP modem/router device. Maybe someone knows which company produces this modem router by looking to the photo's? Maybe I can find this way a userguide?
Edited by HaraMo, 30 June 2018 - 05:08 AM.