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How to stop/delete an audio file?


Best Answer RKinner , 02 July 2018 - 04:56 AM

Download : ADWCleaner to your desktop. NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete. Close  a... Go to the full post »


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#1
batpark

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I have an audio sales pitch on my W10 PC speaker that keeps repeating itself. I don't know how I got it.

 

How can i determine what its file name is so I can delete it?

 

Thanks.  ...batpark


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#2
RKinner

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✓  Best Answer

Download : ADWCleaner to your desktop.

NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close  all programs, pause your anti-virus and right click on the AdwCleaner icon and select Run As Admin.

Click on I agree
Click on Scan  and follow the prompts. Let it run unhindered.
When done, click on the Clean & Repair button, and follow the prompts. Allow the system to reboot. After Reboot, AdwCleaner will popup.  Hit View Log File. You will then be presented with the report. Copy & Paste this report on your next reply.(Ctrl + a, Ctrl + c then move to a Reply and Ctrl + v)

The report will be saved in the C:\AdwCleaner\Logs folder.

 

If that doesn't get it then we will need to have this thread moved to our Malware forum so we can run FRST.

 


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#3
batpark

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RKinner: Thanks for your response. For the moment, at least, the intrusion cured itself. It disappeared overnight. ....batpark


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#4
RKinner

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They seldom go away completely.  Would be wise to see if AdwCleaner finds anything.


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