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LAN Area Connection 4 Network Cable Unplugged


Best Answer CatBlue , 11 July 2018 - 09:19 AM

I found the issue! I was using a VPN (Nord VPN) on my PC. I found out via their support page that it had designated DNS Servers on my PC that were no longer in use. I right-clicked on the LAN Conne... Go to the full post »


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#1
CatBlue

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Hi, my PC suddenly stopped opening web pages today. I keep getting the error that I'm not connected to the internet and that a network cable is unplugged.

When I check my Network Connections in Control Panel I see two:

The 1st one says Local Area Connection, Connected, Firewalled, 3Com 4C920 Integrated Fast Ethernet Controller

The 2nd one says Local Area Connection 4 Network cable unplugged, Firewalled, TAP-Windows Provider V9. Device status says it is working properly but it has a red X on it.

I've turned the computer off, unplugged & replugged the cable, but nothing is working, I still can't access the internet. I'm not sure what to try next, I'd appreciate your suggestions.
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#2
RKinner

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Is this XP?

 

Go to Control Panel, Add or Remove Programs.  Go down the list of programs and UNINSTALL any that have VPN in the name.  TAP-Windows Provider V9 is usually created by a VPN so expect the VPN is no longer working for some reason.  Reboot if you remove anything.

 

If that doesn't help:

 

 

 

Start, All Programs, Accessories, Command Prompt

 

Type:

 

ipconfig 

 

hit Enter

 

Does the IP address start with 189. something?

Is there a Default Gateway?


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#3
CatBlue

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Thank you for your reply! I removed the VPN application & restarted the computer, but alas the problem persists. The IP doesn't start with 189 but there is a default gateway listed.

It's confounding. It says the LAN is connected and working, but every time I try to load a page I get a Problem Loading Page Error and Server Not Found. My default browser is Firefox.
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#4
CatBlue

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✓  Best Answer
I found the issue! I was using a VPN (Nord VPN) on my PC. I found out via their support page that it had designated DNS Servers on my PC that were no longer in use. I right-clicked on the LAN Connection to access Properties, then clicked on Internet Protocol, then Properties. I clicked Obtain DNS Server address automatically and voila, working internet!

Thank you for your help! If you had not told me the problem was with the VPN, I would probably still be flummoxed.
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#5
RKinner

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Sorry I couldn't get back to you sooner but had no Internet because they are painting the room where the router lives.  Glad you found the problem. 


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