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Windows 10 Not Allowing me to Open Hardly Anything

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#1
YungSchmuel

YungSchmuel

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Hey all, I've been having some quite annoying issues with Windows 10. I can't seem to open anything in admin, so I can't add an account to see if it's just my account or what. I can't open settings, the start menu, task manager, or really anything that's necessary. I need to install drivers for my GPU and that's when I noticed that this started happening. I'm sure you can all appreciate how annoying this issue must be.


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#2
dmccoy

dmccoy

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Do you have a restore point or backup to test before the issue started happening? Have you tested in Safe mode? Have you performed any malware scans?

Please follow the steps below to help troubleshoot your system. Let me know if you have any questions.

Step 1:
Speccy
Download Speccy to your desktop

1. File > Publish Snapshot. This saves your snapshot to their servers
2. Copy and Paste the link to your next Reply

Step 2:
Click on Start menu
Type command to start searching
Right click on command prompt in list and select Run Administrator
Copy and Paste each the commands below into the command prompt and press Enter key

1. sfc /scannow (best to run 2-3 times, rebooting after each time)

2. (Windows 8 or higher)
dism /online /cleanup-image /restorehealth

If any Errors are found with sfc /scannow then:
Copy and Paste the following command, and press ENTER:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
This will copy sfcdetails.txt to your desktop
Upload sfcdetails.txt file

Step 3:
Download Process Explorer to your desktop
  • Right Click on the procexp64.exe or procexp.exe and Select Run As Administrator
  • In the View menu click on Select Columns
  • Check Verified Signer, Virus Total on Process Image Tab
  • Select the Process I/O tab and check Reads, Rights and click OK
  • Select Options Menu and Check Verify ImageSignatures, VirusTotal.com > Check Virustotal.com
  • Double Click on the CPU Column to sort by highest CPU usage.
  • (Highest CPU Processes should be at the top once sorted properly)
  • Wait approximately a minute
  • Select Save or Save As from the File menu
  • Save SystemIdleProcess.txt to Desktop
  • Upload file to your reply
Step 4:
Download Event Viewer Tool to your desktop

1. Right click on Vew.exe program and select Run as Administrator
2.. Under Select log to query
3. select System
4. Under Select type to list
Select:
* Error
* Warning
Choose the Number of events as follows:
Click on number of events
Type 20 in the box (1 to 20)
Click the Run button (Notepad will open the log)
Upload files to next reply
Rename to SystemLog.txt or it will be overwritten

Run the above steps again Except at step 3.
Select Application
Rename log file to ApplicationLog.txt
Upload or Paste to next reply

Step 6:
Download MiniToolBox and save it to your desktop
  • Right click on program and select Run as Administrator
  • Select to Run All options
  • Click Go and wait patiently
  • After it completes (a reboot may be needed)
  • MTB.txt will be saved on your desktop
  • Upload MTB.txt file to your next reply
Step :
Test using the following and let me know if any changes.
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
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