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Removal instructions for Online Privacy

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Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

What is Online Privacy?

The Malwarebytes research team has determined that Online Privacy is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by Online Privacy?

You may see this entry in your list of installed Firefox add-ons:

main.png

and these warnings during install:

warning1.png

warning2.png

warning3.png

How did Online Privacy get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was offered as an upgrade after a redirect:

website.png

How do I remove Online Privacy?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Online Privacy?
  • No, Malwarebytes removes Online Privacy completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the Online Privacy hijacker. It would have warned you before the website could load, giving you a chance to stop it before it became too late.

protection2.png


Or if you were using the Malwarebytes Browser extension for Firefox it would have stopped the website even before the domain was added to our database:

protection1.png


Technical details for experts

Possible signs in FRST logs:

FF Extension: No Name - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{default}.profile\Extensions\[email protected] [2018-08-08]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{default}.profile\browser-extension-data\[email protected]
       Adds the file storage.js"="8/8/2018 9:02 AM, 48 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{default}.profile\extensions
       Adds the file [email protected]"="8/8/2018 9:02 AM, 10132 bytes, A
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 8/8/18
Scan Time: 9:11 AM
Log File: 496ac7e9-9ada-11e8-9399-00ffdcc6fdfc.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.391
Update Package Version: 1.0.6247
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 251386
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 3 min, 19 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.PrivacyPro, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\{default}.profile\EXTENSIONS\[email protected], Quarantined, [4657], [549763],1.0.6247

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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