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Wifi keeps dropping?


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#1
apronedsamurai

apronedsamurai

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I have Windows 10 and my Wifi keeps cutting out on my PC and my PS4 (which are practically side by side).

"The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet."

And "the access point between your modem...is broken" keep getting flagged up. This is extremely irritating where the connection keeps breaking after 2 mins of usage or thereabouts.

Not sure what info is needed guys, lemme know what you need to see.

I have repeatedly restarted my modem.To boost the signal, and enable me to actually insert an Ethernet cable into my PC, I have made use of a Netgear WN3000RP WiFi Range Extender.



1) have updated the Wifi Extender to the latest firmware.
2) Ran a virus scan etc.

 

https://imgur.com/a/WXWVK7e


Edited by apronedsamurai, 14 August 2018 - 11:19 AM.

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#2
phillpower2

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Hello apronedsamurai,
 
 
I have Windows 10 and my Wifi keeps cutting out on my PC and my PS4 (which are practically side by side).

 

 

The fact that your PS4 is also affected suggests that the problem is not related to your PC but the wireless router or ISP service.
 
What is the brand and model name or number of the router and how old is it.

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#3
apronedsamurai

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Ok, so I can can say with a strong degree of confidence the issue is definitely the Wifi Extender and not the router.
 
The wireless signal stands at about 91% from the router. The Wifi Extender is right beside my PC and PS4, and only goes throgh one floor and no walls.
 
When I disabled the Wifi Extender, and left my PS4 to be connected to the router directly throughout the night, there was no interruption or dropping of signal at all. This was evidenced by virtue of the fact that I was downloading games and they have downloaded successfully  with no interruption of service/signal for over ten hours.
 
Rest assured, I definitely have not had a quality of service THAT good with the Wifi Extender.
 
There is also something a tad peculiar with the Wifi Extender:
 
 
"My" router and the wifi extender are both on the same channel, there is nothing else on the channel according to Wifi Analytics. 
 
Ok! So when I turned the Wifi Extender on it cut out again. Lost internet to my PC, and shortly after my PS4 was affected also. The ONLY way I can recover internet on my PC is resetting the Wifi Extender.
 
If I leave the Wifi Extender on, I cannot connect to the router at all, on my PS4. As soon as the Extender is turned off? Boom, perfect connection and signal when connected to the router. 
 
My router is Technicolor, MediaAccess TG589vac with software version 17.2 I have no idea how old it is sorry. Hardware version VANT-E
 
 

VANT-E


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