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possible RAM problem


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#1
trapt1790

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ok i play Guild Wars and while im playing it tends to kick me out saying there is a hardware failure and a common problem is memory chip timing problems. i was wondering if ther was any way to check if thats the problem and fix it, thanks
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#2
RogueComGeek

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have you tried memtest86 ?
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#3
Fiachna

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RAM is not often to blame for much, try this program: www.tuneup.com, go to that link and download the free trial version, it runs diagnostics or whatever and can improve your computer's performance amazingly
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#4
trapt1790

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thankyou guys, i will try both :tazz:
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#5
trapt1790

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memtest i couldnt get to install and all i found on www.tuneup.com was anti vrius stuff
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#6
trapt1790

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heres crash if anyone can make heads or tails of it


*--> Crash <--*
Assertion:
grint.h(153)
App: Gw.exe
ProgramId: 1
Build: 11087
When: 6/19/2005 16:04:04
Flags: 0x1

*--> Thread 0xfffffffe <--*
eax=7f800000 ebx=006e44d8 ecx=000006ed edx=00000777 esi=006f49e4 edi=006f49e4
eip=00402071 esp=0107f9bc ebp=0107f9d0
cs=200202 ss=001b ds=0023 es=0023 fs=0023 gs=003b efl=00000000

*--> Code <--*
00402051 e88a6f0b 0083c40c 5ec39090 90909055 ..o.....^......U
00402061 8bec83ec 0c56578b f28bf9e8 00000000 .....VW.........
00402071 8f45f454 8f45f855 8f45fc85 f68bd675 .E.T.E.U.E.....u
00402081 05ba9445 6e008b4d 088d45f4 50518bcf ...En..M..E.PQ..
00402091 e80a0000 005f5e8b e55dc204 00909055 ....._^..].....U
004020A1 8bec81ec f0030000 53568d85 10fcffff ........SV......

*--> Trace <--*
Pc:00402071 Fr:0107f9d0 Rt:005432c8 Arg:00000099 00e7c054 00e7be48 00172de0
Pc:005432c8 Fr:0107f9e8 Rt:0056b2a3 Arg:0107fa80 00e7c054 12272014 00e7be48
Pc:0056b2a3 Fr:0107fac0 Rt:0056a9da Arg:00e7c054 12272014 1273eb68 00e7be48
Pc:0056a9da Fr:0107fd04 Rt:005607ec Arg:00e17750 00e175e8 00001df4 0000027f
Pc:005607ec Fr:0107fd24 Rt:0052b415 Arg:00000294 00e175e8 00e175e8 00001df4
Pc:0052b415 Fr:0107fd44 Rt:0052a4e6 Arg:00e175e8 00000000 0052b308 00e175e8
Pc:0052a4e6 Fr:0107fd80 Rt:0052db89 Arg:0107fddc 3ced1a32 0050d2b9 00e14764
Pc:0052db89 Fr:0107fda8 Rt:0050c3b4 Arg:00000002 00e112b0 0107fe74 00000000
Pc:0050c3b4 Fr:0107fde8 Rt:00506bde Arg:00e112d4 00e14758 00000004 0107fe74
Pc:00506bde Fr:0107fe54 Rt:0050690c Arg:00000004 00e11478 00000000 0008f56b
Pc:0050690c Fr:0107fe78 Rt:0050651e Arg:0107ff20 0107ff1c ffffffff 00000001
Pc:0050651e Fr:0107ff14 Rt:004d0122 Arg:005063a0 00000001 00000001 ffffffff
Pc:004d0122 Fr:0107ff34 Rt:004d3dcb Arg:0014a098 00d7ff90 00d7f7b8 00369e99
Pc:004d3dcb Fr:0107ff68 Rt:004cdd46 Arg:00000001 7c913d00 00d7f7b8 00d7f7b8
Pc:004cdd46 Fr:0107ff80 Rt:006bfd6e Arg:00d7ff90 7c913d00 ffffffff 00d7f7b8
Pc:006bfd6e Fr:0107ffb4 Rt:7c80b50b Arg:00d7f7b8 7c913d00 ffffffff 00d7f7b8
Pc:7c80b50b Fr:0107ffec Rt:00000000 Arg:006bfd0f 00d7f7b8 00000000 12c0f690

*--> Stack <--*
0107F9BC 00e7c054 0ab5b900 00402071 0107f9bc T.......q @.....
0107F9CC 0107f9d0 0107f9e8 005432c8 00000099 .........2T.....
0107F9DC 00e7c054 00e7be48 00172de0 0107fac0 T...H....-......
0107F9EC 0056b2a3 0107fa80 00e7c054 12272014 ..V.....T.... '.
0107F9FC 00e7be48 6d9d6254 00000000 00000003 H...Tb.m........
0107FA0C 160f92c8 00e7be48 00000000 00000008 ....H...........
0107FA1C 0056bd6b 0107fa10 0107fcf4 00e7be48 k.V.........H...
0107FA2C 0e9732c0 0e9732a4 0107fa54 00561b85 .2...2..T.....V.
0107FA3C 00172de0 00000000 10417bf0 00000347 .-.......{A.G...
0107FA4C 0e9732c0 00e7be48 0107fa7c 00562df9 .2..H...|....-V.
0107FA5C 00000000 00000000 00000002 1273ebdc ..............s.
0107FA6C 00e7c054 00000100 0107fa8c 6d9dd370 T...........p..m
0107FA7C 00000024 00000044 00e7c054 00000100 $...D...T.......
0107FA8C 0107fabc 6d9d5acd 00000100 0acd1ed0 .....Z.m........
0107FA9C 00e7c054 00000000 12272014 00000010 T........ '.....
0107FAAC 0107fa9c 0107fcf4 6daabcf0 00000000 ...........m....
0107FABC 0107fd04 0107fd04 0056a9da 00e7c054 ..........V.T...
0107FACC 12272014 1273eb68 00e7be48 00000000 . '.h.s.H.......
0107FADC 0000002d 00000000 00000036 00000002 -.......6.......
0107FAEC 000000ff 000000ff 000000ff 000000ff ................
0107FAFC 00e7becc 00e7bff8 00000000 00e7be48 ............H...
0107FB0C 00173bfc 00172de0 00000000 00172de0 .;...-.......-..
0107FB1C 0107fb34 6d9dd410 121752ec 121752e4 4......m.R...R..
0107FB2C 432b0000 432b0000 432b0000 6d9d9b7e ..+C..+C..+C~..m
0107FB3C 432b0000 432b0000 432b0000 432b0000 ..+C..+C..+C..+C
0107FB4C 00e7be48 0107fbc4 0107fbcc 00161b60 H...........`...
0107FB5C 0f1b2908 1662f958 1218f8c8 0107fb80 .)..X.b.........
0107FB6C 6d9dd3ad 00000000 3f2babac 3f2babac ...m......+?..+?
0107FB7C 3f2babac 0107fbb0 6d9d5c00 abababab ..+?.....\.m....
0107FB8C 0b199a18 00000001 0acd1ed0 00000006 ................
0107FB9C 0107fbc4 6d9d7c05 0000000e 00000000 .....|.m........
0107FBAC 00000000 ff9c7f48 3f800000 000011f0 ....H......?....
0107FBBC 00000000 00172de4 0107fb44 0107ff04 .....-..D.......
0107FBCC 6daac1f8 00000001 437f0000 437f0000 ...m.......C...C
0107FBDC 437f0000 00000126 437f0000 437f0000 ...C&......C...C
0107FBEC 437f0000 437f0000 00000000 00000000 ...C...C........
0107FBFC 00000000 00000000 00000000 00000000 ................
0107FC0C 00000000 00000001 00000133 3f800000 ........3......?
0107FC1C 3f800000 3f800000 3f800000 000000ca ...?...?...?....
0107FC2C 0e991de4 ffffffff 030880c0 00000000 ................
0107FC3C 00172de0 00e7c054 0107fa28 3f800000 .-..T...(......?
0107FC4C 0107ff04 004b1dbc 00000000 0000027f ......K.........
0107FC5C 0107fc7c 00000040 00e17750 00e175e8 |...@...Pw...u..
0107FC6C 00005a08 0000027f 00000001 00e17760 .Z..........`w..
0107FC7C 00557e09 00e175e8 0052b44c 00e175e8 .~U..u..L.R..u..
0107FC8C 00000002 00000000 00037167 00000006 ........gq......
0107FC9C 00e175e8 00000000 00000001 ffffffff .u..............
0107FCAC 0052d1ee 00000000 00744f98 00000001 ..R......Ot.....
0107FCBC 00000001 1209291c 00000002 00000000 .....)..........
0107FCCC 12092924 00000002 1209292c 12272014 $)......,)... '.
0107FCDC ffffffff 12272014 00172de0 00e7c054 ..... '..-..T...
0107FCEC 0107fad0 00e7be48 0107ff04 004b1dbc ....H.........K.
0107FCFC 006f6688 ffffffff 0107fd24 005607ec .fo.....$.....V.
0107FD0C 00e17750 00e175e8 00001df4 0000027f Pw...u..........
0107FD1C 00000001 00001284 0107fd44 0052b415 ........D.....R.
0107FD2C 00000294 00e175e8 00e175e8 00001df4 .....u...u......
0107FD3C 00000001 00000002 0107fd80 0052a4e6 ..............R.
0107FD4C 00e175e8 00000000 0052b308 00e175e8 .u........R..u..
0107FD5C ffffffff 00000000 000045c9 00000000 .........E......
0107FD6C 41e80000 4791e500 468b9200 00001de8 ...A...G...F....
0107FD7C 00008000 0107fda8 0052db89 0107fddc ..........R.....
0107FD8C 3ced1a32 0050d2b9 00e14764 0000000c 2..<..P.dG......
0107FD9C 3ced1a32 3ced1a32 3ced1a32 0107fde8 2..<2..<2..<....
0107FDAC 0050c3b4 00000002 00e112b0 0107fe74 ..P.........t...

*--> LogQueue <--*

*--> DirectX Device Info <--*
VendorId = 0x1002
DeviceId = 0x4150
Version = 6.14.0010.6542
Description = RADEON 9600 SERIES
Compat = 0x00000000
VidMem = 128 MB
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#7
scrushmaster

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where in that error code does it say hardware???! Also, can you get it to blue screen? Does this happen after playing for a while? or when it loads levels? or is it completely random?

I would go to downloads.com and download avg, ewido, spybot, adaware, and diskkeeper(defragger), then update them all and scan scan scan. That should route out any instabilities.

Another note is why cant you run the memtest? can you post the entire message of what it says when you try to run it.
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#8
trapt1790

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for the memtest it says something like it has to be ran after its installed toa floppy it says to click the install button, when i click install nothing happens...

i have ewido avg and those others, cept for defragger i will do that and i have had it blue screen before, next time it does i will copy everything that has been said and letcha know, thanks bunches :tazz:
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#9
RogueComGeek

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well memtest is like a mini OS. it tests the ram without any os interfering with its tests. so basicly you drage the files to the floppy disk drive or throw the osi image on the cd/dvd using something like nero.
For windows installation begin by downloading either the Pre-Compiled Windows package to build a boot-able floppy disk or an ISO (zip version) to create a boot-able CDROM. After the file is downloaded an extract must be done to uncompress the file(s). To extract right click on the downloaded file and select the "Extract All" option. The extract option will let you choose where the files will be extracted to. To build a bootable floppy go the the folder where the files were extracted and click on the Install icon. The floppy disk will appear to be unformatted by Windows after the install is complete.

To build a boot-able CDROM use your CD burning software to create an image from the un-zipped ISO file.

Since Memtest86 is a standalone program it does not require any operating system support for execution. It can be used with any PC regardless of what operating system, if any, is installed. The test image may be loaded from a floppy disk or may be loaded via LILO on Linux systems. Any Unix, Windows or DOS system may be used to create a boot floppy or bootable CDROM.

Edited by RogueComGeek, 19 June 2005 - 09:49 PM.

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#10
trapt1790

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i installed it to a formatted floppy, but how do i use it?
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#11
RogueComGeek

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put the floppy once the computer restarts. you know if it works if windows does not appear and the floppy drive stays on. you know the clicky noise ;-)

Edited by RogueComGeek, 19 June 2005 - 10:40 PM.

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#12
trapt1790

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ok got it to work... i passed it and then it started to do it again so i quit
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#13
scrushmaster

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lets it run for an hour and see if it passes them all!
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#14
RogueComGeek

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its longer then a 1 hour test heh. 9 differnt tests
Test 0 [Address test, walking ones, no cache]

   Tests all address bits in all memory banks by using a walking ones address pattern.

Test 1 [Address test, own address]

   Each address is written with its own address and then is checked for consistency. In theory previous tests should have caught any memory addressing problems. This test should catch any addressing errors that somehow were not previously detected.

Test 2 [Moving inversions, ones&zeros]

   This test uses the moving inversions algorithm with patterns of all ones and zeros. Cache is enabled even though it interferes to some degree with the test algorithm. With cache enabled this test does not take long and should quickly find all "hard" errors and some more subtle errors. This test is only a quick check.

Test 3 [Moving inversions, 8 bit pat]

   This is the same as test one but uses a 8 bit wide pattern of "walking" ones and zeros. This test will better detect subtle errors in "wide" memory chips. A total of 20 data patterns are used.

Test 4 [Moving inversions, random pattern]

   Test 4 uses the same algorithm as test 1 but the data pattern is a random number and it's complement. This test is particularly effective in finding difficult to detect data sensitive errors. A total of 60 patterns are used. The random number sequence is different with each pass so multiple passes increase effectiveness.

Test 5 [Block move, 64 moves]

   This test stresses memory by using block move (movsl) instructions and is based on Robert Redelmeier's burnBX test. Memory is initialized with shifting patterns that are inverted every 8 bytes. Then 4mb blocks of memory are moved around using the movsl instruction. After the moves are completed the data patterns are checked. Because the data is checked only after the memory moves are completed it is not possible to know where the error occurred. The addresses reported are only for where the bad pattern was found. Since the moves are constrained to a 8mb segment of memory the failing address will always be less than 8mb away from the reported address. Errors from this test are not used to calculate BadRAM patterns.

Test 6 [Moving inversions, 32 bit pat]

   This is a variation of the moving inversions algorithm that shifts the data pattern left one bit for each successive address. The starting bit position is shifted left for each pass. To use all possible data patterns 32 passes are required. This test is quite effective at detecting data sensitive errors but the execution time is long.

Test 7 [Random number sequence]

   This test writes a series of random numbers into memory. By resetting the seed for the random number the same sequence of number can be created for a reference. The initial pattern is checked and then complemented and checked again on the next pass. However, unlike the moving inversions test writing and checking can only be done in the forward direction.

Test 8 [Modulo 20, ones&zeros]

   Using the Modulo-X algorithm should uncover errors that are not detected by moving inversions due to cache and buffering interference with the the algorithm. As with test one only ones and zeros are used for data patterns.

Test 9 [Bit fade test, 90 min, 2 patterns]

   The bit fade test initializes all of memory with a pattern and then sleeps for 90 minutes. Then memory is examined to see if any memory bits have changed. All ones and all zero patterns are used. This test takes 3 hours to complete. The Bit Fade test is not included in the normal test sequence and must be run manually via the runtime configuration menu.

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#15
trapt1790

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i passed all 9 tests
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