I'm working on my father's pc.
Windows 10 home 64-bit
Gateway dx4860
8 g RAM
Intel Core i5-2300 2.8gHz
Windows freezes every time while during update. Inasmuch as the screen is blue, I don't have any clear indication of what the problem is, no codes or anything else. Also, the computer seems to have a general problem restarting. It freezes during restarting, and the next day, it's still frozen. We have to hard shut down with the power button.