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BT Virus Protect McAfee scanning iMac taking VERY long time

McAfee iMac protracted scan

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#1
sue.words

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I discovered that BT, our ISP, were offering McAfee as an extra included in our package and so I downloaded it and installed it on a Windows 10 laptop and on my iMac. 

I initiated full scans on both machines last Thursday (8 September) and within a short time the scan was completed on the laptop (which has been little used), with no threats found. The scan on the iMac still hasn't finished (and I haven't closed the computer down for the whole week it's been running)!

So far it has found 165 threats, it says, and scanned over 57 million items. (Please see screenshot.)

I have tried to expand the filenames in "Currently scanning" without success, but am really not sure what I could do with these names even if I did get them. Unsurprisingly, what I can pick up of the filenames is a mixture of things I know are on the computer (and, as the beginning of the filenames indicates, the external hard disk) and the weird gobbledegooky names of bits of software (good and bad).

I generally run the Mac without AV, partly because many of my unofficial mentors recommend that for Macs, and partly because several years ago, when I was running Sophos (I think) and the computer had some problem (running slowly perhaps?), an adviser, probably from Apple Support, suggested that the Sophos was the cause of the problem. (Actually, I suspect that my machine just IS slow. It is my first Mac and I still love it, but despite lots of advice from Apple and other people it has always been disappointingly slow. But, as I said, in spite of that I love it.)

Before BT offered this McAfee program, I felt that my beloved slowcoach was performing extra slowly, so - perhaps unwisely, and without giving it a lot of thought - I took the McAfee route.

BUT, for the past week, while this marathon scan has been taking place, the slowness has reached new depths, absolutely EVERYTHING - eg, opening a new document in Word - has taken MUCH longer than usual.

Advice, please!

 

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#2
RKinner

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McAfee is worth about what you paid for it.  Stop the scan.  Uninstall it and get the free trial from Bitdefender

https://www.bitdefen...us-for-mac.html

or one of the other more highly recommended here:

https://www.pcmag.co...irus-protection


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#3
sue.words

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Thank you for your very quick response, RK! 

I am impressed by your advice and particularly like the look of the user manual for Bitdefender. (The contrast with the McAfee program BT have given me in this respect alone could hardly be greater!)

It is nearly midnight here so I shall only have a quick look at the McAfee scan before I go to bed. If I can stop it and uninstall it now I will, but I will probably leave uninstalling till tomorrow.

Thank you again very much


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#4
RKinner

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Glad you like it.  I mostly work on PCs in the Malware forum.  I see infected McAfee systems all of the time.  Hardly ever see BitDefender or Kaspersky protected systems.  Kaspersky can be hard to set up and I'm not sure they have a free trial for Macs so I went with BitDefender.  I hope McAfee for Macs is better at uninstalling than the PC version.  We have to always run their uninstall utility to get rid of it.  Doesn't appear they have one for Macs so hopefully it's just a matter of:

 

  1. In the Dock, find and open the Applications folder.
  2. Double-click the McAfee Internet Security Uninstaller.
  3. Click Continue.
  4. Type in your administrator password and click OK.
  5. Click Finish.
NOTE: By default, the option to uninstall SiteAdvisor is not selected. If you want to remove this browser add-on, select the check box beside Uninstall SiteAdvisor in Step 2.

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#5
sue.words

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I'm sorry I haven't responded again sooner, RK. Things are so busy (away from my computer) that I'm not getting as much time as I'd like to think about this issue properly.

I'm very relieved to be shot of the McAfee scan, which, as I reported, was taking forever and seemed to be slowing things down.

I didn't have any problem (that I'm aware of) uninstalling McA; I just followed their instructions and was done in two or three minutes.

When I get round to it - in next few days - I'll purchase the Bitdefender…

2 hours later

Well, I wrote that and then thought I'd better just DO it!

Thank you again, RK, very much - I am SO grateful to you and to GeeksToGo!


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#6
RKinner

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I take it the BitDefender scan didn't take a week to complete?


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#7
sue.words

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Sorry, I forgot that I hadn't told you in a previous post what happened after I installed the free trial.

I left the computer on when I went to bed after you had advised me to do the free trial and in the morning it had finished. 

It reported that it had taken 5 hours and found and dealt with 13 threats. (I thought I had taken screenshots to show you, because the report was impressively clear, but, very annoyingly, I can't find them.)


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#8
RKinner

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Sounds good.  Thanks for the feedback.


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