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Is my controller card failing?


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#16
Denisejm

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IDE ATA/ATAPI in Device Manager lists:

- Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26  Driver version 9.1.1.1013

- Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20  Driver version 9.1.1.1013

- Primary IDE Channel  Driver version 5.2.3790.1830

- Primary IDE Channel  Driver version 5.2.3790.1830

- Primary IDE Channel  Driver version 5.2.3790.1830

- Secondary IDE Channel  Driver version 5.2.3790.1830

- Secondary IDE Channel  Driver version 5.2.3790.1830

- Secondary IDE Channel  Driver version 5.2.3790.1830

- Standared Dual Channel PCI IDE Controller  Driver version 5.2.3790.1830

 

SCSI and RAID controllers:

- RocketRAID 2320 SATA Controller  Driver version 1.0.4.912

 

 

 

 

Speccy report:

 

Storage
        Hard drives
                WDC WD1001FALS-00J7B0
                    Manufacturer    Western Digital
                    Form Factor    TB/3.5-inch (new format)
                    Business Unit/Brand    Desktop/WD Caviar
                    Heads    16
                    Cylinders    121,601
                    Tracks    31,008,255
                    Sectors    1,953,520,065
                    SATA type    SATA-II 3.0Gb/s
                    Device type    Fixed
                    ATA Standard    ATA8-ACS
                    Serial Number    WD-WMATV0397639
                    Firmware Version Number    05.00K05
                    LBA Size    48-bit LBA
                    Power On Count    3666 times
                    Power On Time    2371.7 days
                    Features    S.M.A.R.T., AAM, NCQ
                    Max. Transfer Mode    SATA II 3.0Gb/s
                    Used Transfer Mode    SATA II 3.0Gb/s
                    Interface    SATA
                    Capacity    931 GB
                    Real size    1,000,203,804,160 bytes
                    RAID Type    None
                        S.M.A.R.T
                            Status    Good
                            Temperature    38 °C
                            Temperature Range    OK (less than 50 °C)
                                S.M.A.R.T attributes
                                        Attribute name    Real value    Current    Worst    Threshold    Raw Value    Status
                                    01    Read Error Rate    0    200    200    51    0000000000    Good
                                    03    Spin-Up Time    8616 ms    227    218    21    00000021A8    Good
                                    04    Start/Stop Count    3,704    97    97    0    0000000E78    Good
                                    05    Reallocated Sectors Count    5    199    199    140    0000000005    Good
                                    07    Seek Error Rate    0    200    200    0    0000000000    Good
                                    09    Power-On Hours (POH)    2371d 17h    23    23    0    000000DE59    Good
                                    0A    Spin Retry Count    0    100    100    0    0000000000    Good
                                    0B    Recalibration Retries    0    100    100    0    0000000000    Good
                                    0C    Device Power Cycle Count    3,666    97    97    0    0000000E52    Good
                                    C0    Power-off Retract Count    374    200    200    0    0000000176    Good
                                    C1    Load/Unload Cycle Count    3,704    199    199    0    0000000E78    Good
                                    C2    Temperature    38 °C    112    90    0    0000000026    Good
                                    C4    Reallocation Event Count    1    199    199    0    0000000001    Good
                                    C5    Current Pending Sector Count    0    200    200    0    0000000000    Good
                                    C6    Uncorrectable Sector Count    0    200    200    0    0000000000    Good
                                    C7    UltraDMA CRC Error Count    7,249    200    200    0    0000001C51    Good
                                    C8    Write Error Rate / Multi-Zone Error Rate    0    200    200    0    0000000000    Good
 

When I bought my new RAM a few months ago, I also bought a new hard drive in case I needed to replace my C drive. 

WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD1003FZEX

 

I'm trying to keep this pc going as long as the motherboard lasts.  I built it in 2009 with a lot of help from people here at GeeksToGo.  I have 12 hard drives in the case (LIAN-LI PC-201A), some 1Tb but most 2Tb that contain .avi files.  Even though it's old, at this point, I'm not ready to buy/build a whole new pc.  I've already replaced the RAM, CPU, 2 batteries and 8 or 9 hard drives and I'd like to keep buying new parts if I have to for as long as I can. 

 

If you think that the adapter card is failing, I'd buy a new adapter card but I'm planning on also buying Windows 10 so it would have to be compatible with Windows 10.  If you're not sure and there's no way to test whether it's failing, I'm kind've stuck.


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#17
RKinner

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Looks like the

 

SCSI and RAID controllers:

- RocketRAID 2320 SATA Controller  Driver version 1.0.4.912

 

Can be updated using the driver from Softpedia  that I found earlier.  It's a zip file so you have to download and save it then right click and extract all.  Then go in to Device manager, right click on

SCSI and RAID controllers:

- RocketRAID 2320 SATA Controller  Driver version 1.0.4.912

and Update driver, have disk and point it at the folder you extracted.  There are subfolders for both XP and X64.  You may have to point it at one of them.  (I'd try the x64 first) The 1.0.4.9 driver is mentioned in the readme file so I'm sure this is the correct update but if something goes wrong you should be able to go in and revert back to the older one without a problem since this is not your System drive.

 

Since you have a new drive available I would clone it now.  That way if the old drive fails you have a backup.  You will also be able to stick it in and rule out the C: drive as the source of the problem.


 


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#18
Denisejm

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I just connected one hard drive to the controller card and updated the RocketRaid driver from the link you gave me.  It installed with no problems and the hard drive that I have connected to the controller card is recognized by My Computer.  Throughout the day, I'll reconnect all my drives one at a time and see how things go.  *Fingers crossed*

 

Do you know if my controller card is compatible with Windows 10?  I bought the new hard drive so that I can upgrade to Windows 10 because Windows XP x64 is so outdated that I'm blocked from sites on-line.  At another topic here at GeeksToGo, I was told that the rest of my hardware would be compatible with Windows 10 but that I might need a new controller card.  Can you recommend one that has 8 ports that is compatible with my other hardware and Windows 10?  My other components are:

 

- GIGABYTE GA-EP45-DQ6 LGA 775 Intel P45 ATX Motherboard
- Intel Core 2 Quad Q6600 Kentsfield cpu
- Crucial 4GB Kit (2 x 2GB) DDR2-800 UDIMM
- CORSAIR CMPSU-850TX 850W
- ASUS EAH4650-DI-512MD2 Graphics Card


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#19
RKinner

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There is no driver for Win 7 much less 10 in the latest driver so your Rocket adapter probably won't work.  

 

All I can do is read the reviews on possible replacement cards.  Haven't found any yet that seem like a good choice.  Either they don't last, don't have Win 10 drivers, don't reliably see all 8 drives or are DOA.  Don't suppose you have space for two 4 port cards?  Many advise staying away from 8 port cards.  My only experience is with a small 2 port card I bought when I managed to break two of my SATA ports off of my Gigabyte MoBo.  It worked fine but caused a delay on boot that I found very annoying so I finally replaced the MoBo.


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#20
Denisejm

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I have 2 ports on my motherboard that are empty.  I don't know if they'd support a controller card though.  On Page 18 of the manual, the open slots I have are the first one from the bottom and the third one from the bottom (highlighted in green).  Right now, my adapter card is in the 4th port from the bottom (highlighted in orange).

 

ftp://46.162.22.12/pub3/drv/014070.pdf

 

 

 

 

I tried doing a Google search for a GIGABYTE GA-EP45-DQ6 LGA 775 Intel P45 ATX Motherboard controller card but the results displayed were only for the motherboard itself and reviews of it.  None of the links included compatible hardware.

Attached Thumbnails

  • Motherboard 4.JPG

Edited by Denisejm, Yesterday, 12:21 PM.

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#21
RKinner

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To attach a jpg:

 

First click on More Reply Options
Then scroll down to where you see
Choose File and click on it.  Point it at the file and hit Open.
Now click on Attach this file.
 

 

Look on page 7 of the pdf.  You will see the characteristics of each slot.  You probably can't use the bottom two for much as they are the older PCI slots.  When you shop for a new card it will be a PCI Express or PCIe or PCIe and it may have a x4, x8 or x16 which indicates what slot it fits in.  Note that only the x8 and x16 slots on your MoBo are Version 2 so I expect they are the only ones you can use for a new SATA adapter.  I think tho can't swear to it that you can stick a PCIe x8 card in an x16 slot. 


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#22
Denisejm

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The top green slot in my picture looks like it's a PCI Express X8 slot.  Is that right?  Can that be used for an adapter card and, if it can, do you know of an 8-port adapter card that will work in that slot?


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#23
RKinner

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Yes.

 

Looks like this one would work in your slot:

 

IO Crest 8-port SATA III PCIe 2.0 x2 Controller Card Green, SI-PEX40071  (Amazon $74.99)

 

There also this one:  Syba SD-PEX40105 8-Port SATA-3 6G Dual Chipset PCI-E 2.0 x1 slot controller card Internal and External ports, (Amazon $64.99)

 

but read the reviews.  I'm pretty sure you can use the smaller cards in the larger slots.  See: https://www.hardware...-pci-express/4/

 

Newegg has a very cheap card:

 

SUPERMICRO AOC-USAS2-L8i PCI Express SATA / SAS Eight-Port Internal RAID Adapter for only $15.26 but it has mounting issues so read the Q & A and reviews.  Also note the connectors are SAS and not SATA so I assume an adapter cable is involved.  Not sure if it comes with.

 

Amazon has a very highly rated version:

 

SAS9211-8I 8PORT Int 6GB Sata+sas Pcie 2.0 ($98.55)

 

Under it they offer: Cable Matters Internal Mini SAS to SATA Cable (SFF-8087 to SATA Forward Breakout) 3.3 Feet for $11.99.  You would need 2 if I read this correctly.


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#24
Denisejm

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Thanks so much for the recommendations!  I'm one of those people who understands nothing about technology but I understand how to plug parts in, that parts have to be compatible with the rest of the hardware, and they need drivers, but I have no idea what's compatible with what.  It's all Chinese to me so, just like trying to read Chinese, I look at it and then ask if there's a translator in the house.

 

The IO Crest 8-port SATA II PCIe 2.0 x2 Controller Green Card that you recommended looks great.

https://www.amazon.c...en, SI-PEX40071

 

The seller recommends a new install of windows with the card and says that it supports Windows 10.

 

Now, all I need to know is if ALL my hardware is compatible with Windows 10.  Do you have any thoughts on that?

 

- GIGABYTE GA-EP45-DQ6 LGA 775 Intel P45 ATX Motherboard
- Intel Core 2 Quad Q6600 Kentsfield cpu
- Crucial 4GB Kit (2 x 2GB) DDR2-800 UDIMM
- CORSAIR CMPSU-850TX 850W
- ASUS EAH4650-DI-512MD2 Graphics Card

and I'll be using the new hard drive that I just bought . . . WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD1003FZEX


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#25
RKinner

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Requirements for Win 10 are minimal:

 

Processor:     1 gigahertz (GHz) or faster processor or SoC
RAM:     1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
Hard disk space:     16 GB for 32-bit OS 20 GB for 64-bit OS
Graphics card:     DirectX 9 or later with WDDM 1.0 driver
Display:     800x600

 

 

Looks like it should work.   Asus doesn't show a win 10 driver for the card but they do have one for the LP (low Profile) version so I assume that will work.  Asus says it's DirectX 10.1 compatible.  The WDDM 1.0 stuff is a bit harder but:

 

Run DxDiag (WinXP: Click Start button, Run, type in DxDiag and press enter. )

After the DxDiag opens up select the Display tab then check the Driver Model.  Should say WDDM 1.0 or higher.

 

Do you already have your Win 10 software? 


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#26
Denisejm

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DxDiag Report on Display:

---------------
Display Devices
---------------
        Card name: ASUS EAH4650 series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x9498)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9498&SUBSYS_026E1043&REV_00
   Display Memory: 1024.0 MB
     Current Mode: 1920 x 1080 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6936 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 3/16/2009 17:27:00, 550912 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 3/16/2009 18:33:26, 5020160 bytes
Device Identifier: {D7B71EE2-D7D8-11CF-EB68-6422A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x9498
        SubSys ID: 0x026E1043
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

 

 

I haven't yet bought Windows 10.  I'm thinking of buying it here:

https://www.outletpc...ows-10-oem.html

 


Edited by Denisejm, Yesterday, 10:20 PM.

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#27
RKinner

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I don't see Driver Model in your text.  Run DxDiag again and click on Save All Information and then Save.  This will put DxDiag.txt on your desktop.  Attach it or open, copy and paste.


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#28
Denisejm

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The report is attached.

 

Attached Files


Edited by Denisejm, Today, 07:49 AM.

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#29
RKinner

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Apparently XP's dxdiag does not give the info we want.  This is what my version (win 10) shows:

 

Monitor Model: SONY TV
          Monitor Id: SNY1802
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
 Driver File Version: 8.17.0010.1404 (English)
      Driver Version: 15.201.1151.1008
         DDI Version: 11.2
      Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 1.3
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: N/A

 

 

Expect it will still work just can't be 100% sure. 

 

Where do you live?


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#30
Denisejm

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Are you saying that you're not sure if the IO Crest 8-port SATA II PCIe 2.0 x2 Controller Green Card will work with my motherboard or with Windows 10? 

 

I'm on the east coast, USA.


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