[Channeal]

Hello there,

 

I upgraded my laptop to Windows 10 at the end of 2016 with the aid of this forum and have been using it every since without any major problems. However, I am aware that all this time Crystal Disk Info has been showing that the hard drive has been showingsigns of failing.

 

Please could somebody look at the following Crystal Disk reports let me know whether the drive has deteriorated very much since Windows 10 was installed.

 

Here is the report just after the upgrade:

 

 

And here is the latest:

 

 

Many thanks,

 

Chris.

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Hello Chris,

 

The drive looks to be in pretty much the same condition in each screenshot tbh.

 

Stick to your back up regime and keep an eye on the CrystalDisk info readings, if the reallocated sector count starts dropping or you get any other amber warnings I would suggest you replace the HDD, you will be able to use your cloning skills 

[phillpower2]

Hello Chris,

 

The drive looks to be in pretty much the same condition in each screenshot tbh.

 

Stick to your back up regime and keep an eye on the CrystalDisk info readings, if the reallocated sector count starts dropping or you get any other amber warnings I would suggest you replace the HDD, you will be able to use your cloning skills 

[123Runner]

The temp in the 2nd one is a little warmer. It could just be you took the screen shot after the laptop had been on a longer time.

[Channeal]

Hello Phill,

 

Thank you for your reply. I hope you and all your family are keeping well.

 

I did not think there was a significent difference between the two screenshots, but just wanted to be sure I was correct. It is great that the drive has lasted thus far. My daughter has often said that she quite regrets parting with the laptop now - even though she got herself a nice new machine with a lot more storage space!

 

 

if the reallocated sector count starts dropping or you get any other amber warnings I would suggest you replace the HDD, you will be able to use your cloning skills 

 

My cloning adventures were a very long time ago now (2014, I believe) so I have most likely forgotten everything I learned back then! Am very impressed though that you remember; either you have a phenomenal memory, or you remember because I was a particularly troublesome person to deal with. Hopefully it was not the latter!

 

Thanks again,

 

Chris.

[Channeal]

Thanks for your reply, 123Runner

 

 

The temp in the 2nd one is a little warmer. It could just be you took the screen shot after the laptop had been on a longer time.

 

I think this is probably the case. My life has changed a lot over the past year due to my husband being very ill and I use the laptop a lot more than I did before, so it probably does get hotter. I will try to remember to check it just after it has been turned on next time.

 

Thanks again,

 

Chris.

[phillpower2]

Hello Chris,

 

All`s well here thanks and likewise I hope that all is well with you and yours 

 

My cloning adventures were a very long time ago now (2014, I believe) so I have most likely forgotten everything I learned back then! Am very impressed though that you remember; either you have a phenomenal memory, or you remember because I was a particularly troublesome person to deal with. Hopefully it was not the latter! 

 

 

Good memory on my behalf I assure you 

 

Other than what has been mentioned by myself and 123Runner I can only add that you should look out for any drop in the performance of the HDD or any unusual noises coming from it, no need for me to nag about backing up your data which is nice 

[phillpower2]

Hello Chris,

 

How are things going, any problems with the HDD at all or are you happy to mark your question as having been answered.

[Channeal]

Hello Phill,

 

Apologies for taking a while replying to your message; I am languishing in the lower echelons of an NHS waiting list at the moment while suffering from frequent bouts of pain from a hernia!

 

I was concerned for a little while because the laptop doesn't always shut down properly, but I then wondered whether perhaps I occasionally mistakenly click on the option to make it 'sleep' instead of shut down. Assuming that is the case, then I guess there isn't much more we can do here at the moment.

 

I am always aware of the potentially unstable state of the hard drive and do not actually keep anything vitally important on here. If there is anything I do need to keep, I tend to copy it over to the main computer where everything is automatically backed up to an external drive.

 

A quick question: if you mark this as 'answered', it won't prevent me coming back to it and asking for further help later if required, will it?

 

Thanks as always for your help,

 

Chris.

[phillpower2]

Hello Chris,

 

Sorry to hear about the hernia, you will hopefully be taken care of asap.

 

If you do seem to be having problems with the shutting down times I would suggest that you open the Task Manager before shutting down to see if there is any particular program or service running every time.

 

You can come back to this thread anytime that you need to 

[Channeal]

Hello Phill,

 

i think I have ruled out the possibility of the problem I occasionally have closing down being caused by me inadvertently selecting sleep mode. I tried deliberately selecting 'sleep' and then found that the laptop responded to me moving the mouse so that the screen where I am asked to enter the password came up. When the problem occurs however, attempting to shut down only turns the screen display off; the green power light remains on and the fan is still running, but moving the mouse has no effect whatsoever and the only way to turn the laptop off fully is to keep my finger on the power button for a few seconds.

 

i will try to take your advice about running Task Manager, the problem is though that it only does this on average about once a week. I will try to remember to check regularly before closing down though - and will report back here if I do manage to find anything.

 

Many thanks,

 

Chris.

Edited by Channeal, 04 October 2018 - 04:33 PM.

[phillpower2]

Hello Chris,

 

Thanks for the update, and now we wait to see what occurs    

 

 

You are welcome btw 

[Channeal]

Hello Phill,

 

Was intending to add an edit to my last post, but you beat me to it!

 

I looked at Task Manager last night before shutting down, but was puzzled how it would help, as when the problem occurs the screen goes black and I cant see if anything is still running. Am I being stupid here? (Most likely!)

 

I did delete Acronis Drive Monitor last night just on the offchance that it might be the cause of the problem. I will see if it helps!

 

Have a good day. It's nice and sunny here!

 

Chris.

[phillpower2]

Hello Chris,

 

Can you run Speccy and post the url for us please.

[Channeal]

Hello Phill,

 

A coincidence considering that I had just mentioned this to you, but yesterday the laptop decided to vary its behaviour by playing up when I first logged on. Same problem: everything started as normal with the password screen coming up - but then nothing but darkness! It made me remember that it used to do this occasionally in the days when I first took over the laptop from my daughter.

 

Speccy url as requested: http://speccy.pirifo...Z8EozVQwRaZiPMw

 

Horrible day here, constant rain and extremely windy

 

Cheers,

 

Chris.

[phillpower2]

Hello Chris,

 

The HDD is flagged up again but other than that things look ok, I would change some of the power settings though, I have all mine turned off and the screensaver disabled.

 

Power Profile

Active power scheme: Balanced

Hibernation: Disabled

Turn Off Monitor after: (On AC Power): 20 min

Turn Off Monitor after: (On Battery Power): 5 min

Turn Off Hard Disk after: (On AC Power): Never

Turn Off Hard Disk after: (On Battery Power): 10 min

Suspend after: (On AC Power): Never

Suspend after: (On Battery Power): 5 min

Screen saver: Enabled

 

 

SAMSUNG HM251JI

Manufacturer: SAMSUNG

Business Unit/Brand: Mobile

Business Unit Type: Spinpoint M

Model Capacity For This Specific Drive: 250GB

Heads: 16

Cylinders: 30,401

Tracks: 7,752,255

Sectors: 488,392,065

SATA type: SATA-I 1.5Gb/s

Device type: Fixed

ATA Standard: ATA8-ACS

Serial Number: S1KJJD0S113335

Firmware Version Number: 2SS00_03

LBA Size: 48-bit LBA

Power On Count: 10051 times

Power On Time: 827.5 days

Features: S.M.A.R.T., APM, AAM, NCQ

Max. Transfer Mode: SATA I 1.5Gb/s

Used Transfer Mode: SATA I 1.5Gb/s

Interface: SATA

Capacity: 232 GB

Real size: 250,059,350,016 bytes

RAID Type: None

S.M.A.R.T

Status: Warning

Temperature: 34 °C

Temperature Range: OK (less than 50 °C)