[moondog830]

Fix result of Farbar Recovery Scan Tool (x64) Version: 10.10.2018

Ran by moond (22-10-2018 09:17:32) Run:2

Running from C:\Users\moond\Desktop\infection cleaning tools

Loaded Profiles: moond (Available Profiles: moond)

Boot Mode: Normal

==============================================

 

fixlist content:

*****************

C:\Windows\InfusedApps\Packages\Microsoft.XboxGamingOverlay_1.15.1001.0_x64__8wekyb3d8bbwe\GameBar.exe

C:\Windows\InfusedApps\Packages\Microsoft.XboxGameOverlay_1.26.6001.0_x64__8wekyb3d8bbwe\GameBar.exe

C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1007.1000_x64__8wekyb3d8bbwe\GameBar.exe

C:\Program Files\WindowsApps\Microsoft.XboxGameOverlay_1.34.5003.0_x64__8wekyb3d8bbwe\GameBar.exe

CMD: FOR /F "usebackq delims==" %i IN (`wevtutil el`) DO wevtutil cl "%i"

Reboot:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*****************

 

C:\Windows\InfusedApps\Packages\Microsoft.XboxGamingOverlay_1.15.1001.0_x64__8wekyb3d8bbwe\GameBar.exe => moved successfully

C:\Windows\InfusedApps\Packages\Microsoft.XboxGameOverlay_1.26.6001.0_x64__8wekyb3d8bbwe\GameBar.exe => moved successfully

C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1007.1000_x64__8wekyb3d8bbwe\GameBar.exe => moved successfully

C:\Program Files\WindowsApps\Microsoft.XboxGameOverlay_1.34.5003.0_x64__8wekyb3d8bbwe\GameBar.exe => moved successfully

 

========= FOR /F "usebackq delims==" %i IN (`wevtutil el`) DO wevtutil cl "%i" =========

 

Failed to clear log Intel-SST-CFD-HDA/IntelSST. The instance name passed was not recognized as valid by a WMI data provider.

Failed to clear log Microsoft-Windows-LiveId/Analytic. Access is denied.

Failed to clear log Microsoft-Windows-LiveId/Operational. Access is denied.

Failed to clear log Microsoft-Windows-USBVideo/Analytic. The instance name passed was not recognized as valid by a WMI data provider.

 

========= End of CMD: =========

 

 

 

The system needed a reboot.

 

==== End of Fixlog 09:17:58 ====

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no gamebar found in search or search registry

[moondog830]

no gamebar found in search or search registry

[RKinner]

OK.  Leave Process Explorer running and try to capture a log if the popup comes back.

[moondog830]

pop ups still bothering me 

 

 

Process CPU Private Bytes Working Set PID Verified Signer

acrotray.exe 1,816 K 6,472 K 11604 (Verified) Adobe Systems

ApplicationFrameHost.exe 18,076 K 24,768 K 3392 (Verified) Microsoft Windows

armsvc.exe 1,360 K 5,632 K 4412 (Verified) Adobe Systems

AsLdrSrv.exe 1,400 K 4,684 K 3636 (Verified) ASUSTeK Computer Inc.

aswidsagenta.exe 0.07 25,224 K 45,896 K 6308 (Verified) AVAST Software s.r.o.

ATKOSD2.exe 2,152 K 7,724 K 7816 (Verified) ASUSTeK Computer Inc.

audiodg.exe 0.43 47,304 K 19,676 K 5536 (Verified) Microsoft Windows

AvastSvc.exe 0.34 161,084 K 55,496 K 3648 (Verified) AVAST Software s.r.o.

AvastUI.exe 0.13 29,652 K 53,560 K 8224 (Verified) AVAST Software s.r.o.

BhcMgr.exe 2,064 K 8,364 K 12096 (Verified) ASUSTeK Computer Inc.

browser_broker.exe 1,984 K 8,332 K 9068 (Verified) Microsoft Windows

Calculator.exe Suspended 15,792 K 38,188 K 10768 (No signature was present in the subject)

chrome.exe 0.48 199,060 K 221,592 K 7628 (Verified) Google Inc

chrome.exe 2,700 K 7,840 K 6012 (Verified) Google Inc

chrome.exe 2,524 K 7,816 K 7376 (Verified) Google Inc

chrome.exe < 0.01 265,172 K 226,504 K 9780 (Verified) Google Inc

chrome.exe < 0.01 37,440 K 42,860 K 2760 (Verified) Google Inc

chrome.exe < 0.01 53,880 K 76,572 K 4244 (Verified) Google Inc

chrome.exe 0.02 252,524 K 240,856 K 6960 (Verified) Google Inc

chrome.exe 0.03 63,316 K 80,700 K 1956 (Verified) Google Inc

chrome.exe < 0.01 33,440 K 48,176 K 2800 (Verified) Google Inc

chrome.exe < 0.01 96,512 K 105,724 K 8924 (Verified) Google Inc

chrome.exe 0.03 79,548 K 98,392 K 3948 (Verified) Google Inc

chrome.exe 0.01 31,860 K 44,616 K 4208 (Verified) Google Inc

chrome.exe 0.01 23,804 K 28,788 K 900 (Verified) Google Inc

chrome.exe 0.03 170,936 K 192,360 K 5924 (Verified) Google Inc

chrome.exe 0.01 33,740 K 47,368 K 4832 (Verified) Google Inc

chrome.exe 0.01 50,864 K 60,692 K 5272 (Verified) Google Inc

chrome.exe 0.25 181,168 K 198,612 K 12508 (Verified) Google Inc

chrome.exe 0.02 137,408 K 149,684 K 12696 (Verified) Google Inc

chrome.exe 0.01 226,876 K 117,468 K 12436 (Verified) Google Inc

chrome.exe 0.01 56,400 K 81,052 K 604 (Verified) Google Inc

chrome.exe 0.01 22,176 K 36,676 K 11704 (Verified) Google Inc

chrome.exe 0.01 22,536 K 36,572 K 13208 (Verified) Google Inc

chrome.exe 0.01 20,656 K 30,920 K 6284 (Verified) Google Inc

chrome.exe 0.01 21,296 K 32,536 K 10508 (Verified) Google Inc

chrome.exe 0.01 20,636 K 30,860 K 2740 (Verified) Google Inc

chrome.exe 30,812 K 38,716 K 10076 (Verified) Google Inc

chrome.exe 14,608 K 22,320 K 3008 (Verified) Google Inc

conhost.exe 5,328 K 4,684 K 3688 (Verified) Microsoft Windows

conhost.exe 5,704 K 1,020 K 9620 (Verified) Microsoft Windows

CS6ServiceManager.exe 2,408 K 7,808 K 3492 (Verified) Adobe Systems Incorporated

csrss.exe 1,908 K 4,692 K 756 (Verified) Microsoft Windows Publisher

csrss.exe 0.05 2,428 K 5,420 K 880 (Verified) Microsoft Windows Publisher

ctfmon.exe 0.01 7,816 K 14,340 K 7496 (Verified) Microsoft Windows

dasHost.exe 3,120 K 8,648 K 6220 (Verified) Microsoft Windows

dllhost.exe 1,956 K 8,972 K 3540 (Verified) Microsoft Windows

DMedia.exe 1,872 K 6,636 K 7804 (Verified) ASUSTeK Computer Inc.

dptf_helper.exe < 0.01 1,560 K 3,396 K 6548 (Verified) Intel Corporation

dwm.exe 0.67 66,160 K 65,140 K 1324 (Verified) Microsoft Windows

esif_uf.exe 1,732 K 5,068 K 4428 (Verified) Intel Corporation

explorer.exe 0.07 63,400 K 125,400 K 7916 (Verified) Microsoft Windows

fontdrvhost.exe 10,756 K 3,064 K 868 (Verified) Microsoft Windows

fontdrvhost.exe 14,216 K 7,408 K 1092 (Verified) Microsoft Windows

GameBarPresenceWriter.exe 4,992 K 16,088 K 12048 (Verified) Microsoft Windows

GiftBoxService.exe 1,424 K 5,504 K 4460 (Verified) ASUSTeK Computer Inc.

GoogleCrashHandler.exe 1,876 K 1,124 K 8188 (Verified) Google Inc

GoogleCrashHandler64.exe 1,900 K 788 K 8728 (Verified) Google Inc

GoogleUpdate.exe 2,476 K 1,052 K 2148 (Verified) Google Inc

HControl.exe 2,460 K 8,452 K 7164 (Verified) ASUSTeK Computer Inc.

igfxCUIService.exe 1,808 K 7,396 K 2988 (Verified) Intel® pGFX

igfxEM.exe 3,764 K 11,336 K 8096 (Verified) Intel® pGFX

IntelCpHDCPSvc.exe 1,352 K 5,980 K 4572 (Verified) Intel® pGFX

IntelCpHeciSvc.exe 1,764 K 6,892 K 5112 (Verified) Intel® pGFX

Interrupts 0.57 0 K 0 K n/a

jhi_service.exe 1,532 K 5,704 K 1876 (Verified) Intel® Embedded Subsystems and IP Blocks Group

LMS.exe 3,776 K 10,208 K 9912 (Verified) Intel® Embedded Subsystems and IP Blocks Group

lsass.exe < 0.01 7,448 K 15,816 K 968 (Verified) Microsoft Windows Publisher

Memory Compression < 0.01 1,136 K 327,096 K 2848

Microsoft.Photos.exe Suspended 132,964 K 143,664 K 11456 (No signature was present in the subject)

MicrosoftEdge.exe Suspended 22,588 K 49,904 K 128 (Verified) Microsoft Corporation

MicrosoftEdgeCP.exe Suspended 5,320 K 18,908 K 13116 (Verified) Microsoft Corporation

MicrosoftEdgeCP.exe Suspended 6,084 K 20,800 K 2732 (Verified) Microsoft Corporation

nvcontainer.exe 0.03 8,660 K 20,244 K 4420 (Verified) NVIDIA Corporation

nvcontainer.exe < 0.01 5,056 K 13,636 K 2368 (Verified) NVIDIA Corporation

nvcontainer.exe 18,620 K 23,432 K 2060 (Verified) NVIDIA Corporation

NVDisplay.Container.exe 2,844 K 9,604 K 2460 (Verified) NVIDIA Corporation

NVDisplay.Container.exe < 0.01 11,268 K 21,380 K 2892 (Verified) NVIDIA Corporation

NVIDIA Web Helper.exe 0.02 36,092 K 2,112 K 9596 (Verified) NVIDIA Corporation

NvTelemetryContainer.exe 6,280 K 12,060 K 4536 (Verified) NVIDIA Corporation

OfficeHubTaskHost.exe Suspended 8,676 K 6,832 K 10176 (Verified) Microsoft Corporation

OneDrive.exe 15,216 K 43,252 K 9748 (Verified) Microsoft Corporation

Photoshop.exe 0.22 2,097,380 K 850,508 K 10784 (Verified) Adobe Systems Incorporated

PresentationFontCache.exe 25,904 K 15,452 K 7512 (Verified) Microsoft Corporation

procexp.exe 3,064 K 10,104 K 32 (Verified) Microsoft Corporation

procexp64.exe 0.50 52,100 K 72,392 K 8416 (Verified) Microsoft Corporation

Registry 0.01 660 K 8,516 K 120

RtkBtManServ.exe 2,268 K 5,700 K 4444 (Verified) Realtek Semiconductor Corp.

RuntimeBroker.exe 0.17 6,600 K 20,472 K 8580 (Verified) Microsoft Windows

RuntimeBroker.exe 7,660 K 21,360 K 8820 (Verified) Microsoft Windows

RuntimeBroker.exe 6,360 K 23,196 K 3484 (Verified) Microsoft Windows

RuntimeBroker.exe 4,628 K 18,272 K 9688 (Verified) Microsoft Windows

RuntimeBroker.exe 3,132 K 13,848 K 11048 (Verified) Microsoft Windows

RuntimeBroker.exe 2,804 K 8,672 K 11332 (Verified) Microsoft Windows

RuntimeBroker.exe 11,624 K 28,972 K 2104 (Verified) Microsoft Windows

RuntimeBroker.exe 1,836 K 6,532 K 12532 (Verified) Microsoft Windows

RuntimeBroker.exe 2,904 K 10,680 K 7220 (Verified) Microsoft Windows

SearchIndexer.exe < 0.01 34,288 K 41,680 K 9220 (Verified) Microsoft Windows

SearchUI.exe Suspended 59,956 K 74,136 K 8472 (Verified) Microsoft Windows

SecurityHealthService.exe 3,768 K 11,644 K 4600 (Verified) Microsoft Windows Publisher

services.exe 5,272 K 8,772 K 948 (Verified) Microsoft Windows Publisher

SettingSyncHost.exe 14,296 K 5,288 K 4160 (Verified) Microsoft Windows

SgrmBroker.exe 3,048 K 5,128 K 7708 (Verified) Microsoft Windows Publisher

ShellExperienceHost.exe 0.34 42,932 K 97,392 K 8244 (Verified) Microsoft Windows

sihost.exe 0.13 7,040 K 25,368 K 7140 (Verified) Microsoft Windows

SkypeApp.exe 0.17 171,968 K 165,360 K 8688 (No signature was present in the subject) Microsoft Corporation

SkypeBackgroundHost.exe 2,144 K 11,484 K 8984 (No signature was present in the subject) Microsoft Corporation

smss.exe 500 K 1,036 K 508 (Verified) Microsoft Windows Publisher

spoolsv.exe 6,088 K 12,452 K 3880 (Verified) Microsoft Windows

svchost.exe 1,004 K 3,472 K 576 (Verified) Microsoft Windows Publisher

svchost.exe 0.01 12,480 K 29,312 K 616 (Verified) Microsoft Windows Publisher

svchost.exe 0.06 7,480 K 13,064 K 1120 (Verified) Microsoft Windows Publisher

svchost.exe < 0.01 3,256 K 8,716 K 1168 (Verified) Microsoft Windows Publisher

svchost.exe 2,400 K 7,568 K 1344 (Verified) Microsoft Windows Publisher

svchost.exe 1,800 K 7,080 K 1368 (Verified) Microsoft Windows Publisher

svchost.exe 2,540 K 10,240 K 1376 (Verified) Microsoft Windows Publisher

svchost.exe 2,200 K 8,952 K 1572 (Verified) Microsoft Windows Publisher

svchost.exe 2,092 K 10,960 K 1584 (Verified) Microsoft Windows Publisher

svchost.exe 1,592 K 5,200 K 1720 (Verified) Microsoft Windows Publisher

svchost.exe 6,256 K 14,092 K 1736 (Verified) Microsoft Windows Publisher

svchost.exe 1,588 K 6,300 K 1760 (Verified) Microsoft Windows Publisher

svchost.exe 2,580 K 9,776 K 1848 (Verified) Microsoft Windows Publisher

svchost.exe 2,188 K 9,164 K 1860 (Verified) Microsoft Windows Publisher

svchost.exe 14,512 K 14,248 K 1928 (Verified) Microsoft Windows Publisher

svchost.exe 1,644 K 5,808 K 1936 (Verified) Microsoft Windows Publisher

svchost.exe 1,776 K 6,888 K 1312 (Verified) Microsoft Windows Publisher

svchost.exe 4,664 K 8,376 K 1492 (Verified) Microsoft Windows Publisher

svchost.exe < 0.01 11,136 K 19,388 K 2088 (Verified) Microsoft Windows Publisher

svchost.exe 1,620 K 6,260 K 2132 (Verified) Microsoft Windows Publisher

svchost.exe 0.01 2,692 K 8,664 K 2176 (Verified) Microsoft Windows Publisher

svchost.exe 2,396 K 7,172 K 2204 (Verified) Microsoft Windows Publisher

svchost.exe 2,080 K 7,564 K 2212 (Verified) Microsoft Windows Publisher

svchost.exe 1,900 K 7,496 K 2276 (Verified) Microsoft Windows Publisher

svchost.exe 2,244 K 8,004 K 2432 (Verified) Microsoft Windows Publisher

svchost.exe 5,108 K 11,864 K 2516 (Verified) Microsoft Windows Publisher

svchost.exe 3,636 K 14,316 K 2572 (Verified) Microsoft Windows Publisher

svchost.exe 2,352 K 9,628 K 2580 (Verified) Microsoft Windows Publisher

svchost.exe 1,356 K 5,084 K 2656 (Verified) Microsoft Windows Publisher

svchost.exe 2,380 K 11,760 K 2664 (Verified) Microsoft Windows Publisher

svchost.exe 1,948 K 7,244 K 2672 (Verified) Microsoft Windows Publisher

svchost.exe 3,556 K 9,432 K 2776 (Verified) Microsoft Windows Publisher

svchost.exe 2,296 K 8,708 K 2932 (Verified) Microsoft Windows Publisher

svchost.exe 1,988 K 6,988 K 3052 (Verified) Microsoft Windows Publisher

svchost.exe 1,888 K 7,372 K 3060 (Verified) Microsoft Windows Publisher

svchost.exe 0.01 3,704 K 12,200 K 3216 (Verified) Microsoft Windows Publisher

svchost.exe 0.01 4,296 K 8,868 K 3292 (Verified) Microsoft Windows Publisher

svchost.exe 3,656 K 11,696 K 3300 (Verified) Microsoft Windows Publisher

svchost.exe 1,840 K 6,048 K 3308 (Verified) Microsoft Windows Publisher

svchost.exe 0.05 5,196 K 13,280 K 3316 (Verified) Microsoft Windows Publisher

svchost.exe 2,096 K 6,884 K 3460 (Verified) Microsoft Windows Publisher

svchost.exe 6,048 K 15,492 K 3544 (Verified) Microsoft Windows Publisher

svchost.exe 2,376 K 10,696 K 3620 (Verified) Microsoft Windows Publisher

svchost.exe 1,744 K 7,624 K 3968 (Verified) Microsoft Windows Publisher

svchost.exe 9,964 K 23,036 K 4404 (Verified) Microsoft Windows Publisher

svchost.exe 2,148 K 7,516 K 4436 (Verified) Microsoft Windows Publisher

svchost.exe 33,004 K 41,612 K 4452 (Verified) Microsoft Windows Publisher

svchost.exe 7,540 K 16,448 K 4468 (Verified) Microsoft Windows Publisher

svchost.exe 4,908 K 20,388 K 4476 (Verified) Microsoft Windows Publisher

svchost.exe 2,608 K 6,708 K 4484 (Verified) Microsoft Windows Publisher

svchost.exe 1,320 K 4,920 K 4492 (Verified) Microsoft Windows Publisher

svchost.exe 3,708 K 11,976 K 4500 (Verified) Microsoft Windows Publisher

svchost.exe 2,376 K 6,268 K 4508 (Verified) Microsoft Windows Publisher

svchost.exe 2,444 K 8,192 K 4788 (Verified) Microsoft Windows Publisher

svchost.exe 1,652 K 5,808 K 4920 (Verified) Microsoft Windows Publisher

svchost.exe 3,396 K 11,060 K 5072 (Verified) Microsoft Windows Publisher

svchost.exe 1,364 K 4,872 K 4288 (Verified) Microsoft Windows Publisher

svchost.exe 3,636 K 11,484 K 5260 (Verified) Microsoft Windows Publisher

svchost.exe 2,408 K 9,792 K 3092 (Verified) Microsoft Windows Publisher

svchost.exe 3,176 K 9,856 K 2536 (Verified) Microsoft Windows Publisher

svchost.exe 1,764 K 6,632 K 6540 (Verified) Microsoft Windows Publisher

svchost.exe 2,472 K 7,088 K 6616 (Verified) Microsoft Windows Publisher

svchost.exe < 0.01 9,040 K 25,556 K 6240 (Verified) Microsoft Windows Publisher

svchost.exe 0.01 9,028 K 31,512 K 5888 (Verified) Microsoft Windows Publisher

svchost.exe 4,064 K 15,412 K 7224 (Verified) Microsoft Windows Publisher

svchost.exe 2,092 K 7,172 K 7432 (Verified) Microsoft Windows Publisher

svchost.exe 2,452 K 10,928 K 7588 (Verified) Microsoft Windows Publisher

svchost.exe 3,844 K 7,524 K 7832 (Verified) Microsoft Windows Publisher

svchost.exe 5,480 K 18,156 K 7080 (Verified) Microsoft Windows Publisher

svchost.exe 3,848 K 17,508 K 9124 (Verified) Microsoft Windows Publisher

svchost.exe 5,768 K 17,604 K 10524 (Verified) Microsoft Windows Publisher

svchost.exe 6,172 K 19,000 K 11896 (Verified) Microsoft Windows Publisher

svchost.exe 1,808 K 5,348 K 10688 (Verified) Microsoft Windows Publisher

svchost.exe 0.01 4,956 K 14,884 K 8136 (Verified) Microsoft Windows Publisher

svchost.exe 3,388 K 11,860 K 11572 (Verified) Microsoft Windows Publisher

svchost.exe 3,412 K 12,328 K 11756 (Verified) Microsoft Windows Publisher

svchost.exe 1,680 K 5,580 K 732 (Verified) Microsoft Windows Publisher

svchost.exe 2,396 K 8,852 K 11504 (Verified) Microsoft Windows Publisher

svchost.exe 6,692 K 9,616 K 5400 (Verified) Microsoft Windows Publisher

svchost.exe 2,252 K 7,448 K 13152 (Verified) Microsoft Windows Publisher

svchost.exe 4,580 K 15,108 K 12144 (Verified) Microsoft Windows Publisher

svchost.exe < 0.01 4,204 K 19,032 K 4044 (Verified) Microsoft Windows Publisher

System 0.41 200 K 5,688 K 4

System Idle Process 78.54 52 K 8 K 0

taskhostw.exe 7,036 K 15,928 K 7176 (Verified) Microsoft Windows

unsecapp.exe 1,780 K 6,336 K 6764 (Verified) Microsoft Windows

Video.UI.exe Suspended 20,868 K 1,116 K 10644 (No signature was present in the subject)

wargamingerrormonitor.exe < 0.01 3,356 K 9,464 K 11612 (Verified) Wargaming.net Limited

wgc.exe 0.12 184,584 K 196,464 K 11576 (Verified) Wargaming.net Limited

wgc_renderer.exe < 0.01 20,180 K 32,140 K 1116 (Verified) Wargaming.net Limited

wininit.exe 1,352 K 5,332 K 872 (Verified) Microsoft Windows Publisher

winlogon.exe 2,508 K 9,388 K 412 (Verified) Microsoft Windows

wlanext.exe 2,544 K 6,852 K 3664 (Verified) Microsoft Windows

WorldOfTanks.exe 15.82 1,466,700 K 1,149,260 K 1208 (Verified) Wargaming.net Limited

WUDFHost.exe 4,128 K 11,168 K 996 (Verified) Microsoft Windows

[RKinner]

OK.  Let's look at the files that have no signature.

 

Put

 

Calculator.exe;Microsoft.Photos.exe;SkypeApp.exe;SkypeBackgroundHost.exe;Video.UI.exe

 

in the FRST search box and Search Files.  Post the log.

[moondog830]

Farbar Recovery Scan Tool (x64) Version: 10.10.2018

Ran by moond (22-10-2018 14:30:48)

Running from C:\Users\moond\Desktop\infection cleaning tools

Boot Mode: Normal

 

================== Search Files: "Calculator.exe;Microsoft.Photos.exe;SkypeApp.exe;SkypeBackgroundHost.exe" =============

 

C:\Windows\InfusedApps\Packages\Microsoft.WindowsCalculator_10.1712.10601.0_x64__8wekyb3d8bbwe\Calculator.exe

[2018-04-12 05:21][2018-04-12 05:21] 004369920 _____ () 79DAE866D55C1BA452E1B19721F67C1F [File not signed]

 

C:\Windows\InfusedApps\Packages\Microsoft.Windows.Photos_2018.18011.15918.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe

[2018-04-12 05:23][2018-04-12 05:23] 000475136 _____ () 14C6CF10102BAA5E35E5785C2FE1B0A7 [File not signed]

 

C:\Windows\InfusedApps\Packages\Microsoft.SkypeApp_12.13.274.0_x64__kzf8qxf38zg5c\SkypeApp.exe

[2018-04-12 05:20][2018-04-12 05:20] 000019456 _____ (Microsoft) BF11879918B11929C16BE5C53DC1947E [File not signed]

 

C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1809.2731.0_x64__8wekyb3d8bbwe\Calculator.exe

[2018-10-16 11:04][2018-10-16 11:06] 004183040 _____ () 75ED75CE4A00113EF692EE39DD9DAE07 [File not signed]

 

C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18081.14710.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe

[2018-09-25 16:03][2018-09-25 16:08] 000479232 _____ () 184CF8F41804A1B6FA7EEC1EF89D43E0 [File not signed]

 

C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.32.55.0_x64__kzf8qxf38zg5c\SkypeApp.exe

[2018-10-16 11:02][2018-10-16 11:17] 000018432 _____ (Microsoft Corporation) CC1B33055D8CD3F899379C6053EF807E [File not signed]

 

C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.32.55.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe

[2018-10-16 11:02][2018-10-16 11:17] 000183808 _____ () 45744C573AFD528F58D5E9DDC05DC316 [File not signed]

 

 

====== End of Search ======

[RKinner]

Your files appear to be the same as mine.  Go in to Chrome and go to:

 

chrome://settings/

 

 

Scroll to the bottom and click on Advanced.

 

Scroll almost to the bottom until you find the System section. 

 

Turn off:

Continue running background apps when Google Chrome is closed

 

Close Chrome.

 

Play your game.  Do you still get the popups? 

 

[moondog830]

if I turn chrome off ... no pop-ups ... 

 

I was just wondering ... if I uninstalled chrome and then reinstall it, do you think that might solve the problem?

[RKinner]

Probably but try just resetting it first:

 

Go to

chrome://settings/

 

Scroll to the bottom and click on Advanced

 

Scroll to the bottom where it says:

 

Reset and clean up

Then click on

Restore settings to their original defaults

 

Once it resets restart Chrome and see if the problem comes back.

[moondog830]

reset everything and it's been 6 hours ... no pop-ups with or without the game running

[RKinner]

Hopefully that's the last of it.  I think when you reset it you probably lost all of your extensions.  When you add them back I would wait a day between each to make sure the extension is not going to cause problems before adding the next one.  I would start with Ublock Origin.  It's the best ad-blocker I've found.  Then if you use Facebook you have to have F. B. Purity.  Makes Facebook usable again.  Keep extensions at a minimum as each one you add slows the browser down a tad.

 

Time to clean up:
If we used FRST to clean your PC:

right click on FRST.exe or FRST64.exe (whichever you used) and rename it to uninstall.exe.  Then right click on uninstall.exe and Run as Admin.

 
If we installed Speccy it needs to be uninstalled.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions.


If you use Chrome/Firefox/Edge then get the Ublock Origin extension.  For IE go to adblockplus.org  and get the program.
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox. Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..
(If it complains about Chrome still running you can stop it with Task Manager or go into Chrome then go to:

chrome://settings/

Hit Advanced at the bottom of the page then scroll down to near the bottom where it says System.

Change
Continue running background apps when Google Chrome is closed
to Off (slide the blue thing to the left and it turns brown)
Close Chrome.

You can run it any time that Chrome/Firefox seems slow starting.

If the browser is still slow then go in and disable all of your extensions, close the browser and Optimize with SpeedyFox then restart the browser.  If that helps then one or more of your extensions is at fault.  Go back in and turn them on one at a time and see if you can figure out which ones slow things down the most.


If you use Facebook you need FB Purity: http://www.fbpurity.com/

To prevent a relatively new phishing attack:  In Firefox, type:

https://www.xn--80ak6aa92e.com/

If the URL changes to https://www.apple.cominstead of the correct value
type:
about:config

in the URL box and hit Enter.  You should get a new page of options (if you get a notice about voiding the warranty just cancel the warning).  In the Search box put in

puny

You should only get 2 options:
"network.IDN_show_punycode"
We want it to say True but by default it is False so double click on it to toggle from False to True.


 "network.standard-url.punycode-host" Leave this one at default of False.
Close and restart firefox.

If you are a Facebook user get the FB Purity extension for your browser:
http://www.fbpurity.com/
This will stop all of the suggested pages and ads so that Facebook loads much quicker.


Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.

Due to a recent rise in the number of Crytolocker infections I am now recommending you install:

https://www.bleeping...somware/dl/306/
It's currently a free version.

If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.

Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not the latest.  If in doubt uninstall all.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.


Recommended software: (I'm not saying you should download these just that if you have a need for a new program these are safe and work)  
Compression:  7-zip.  Avoid WinRar and WinZip as the free versions have adware.
Video Player:  VLC  Unlike Windows Medi Player it never seems to need extra files to work.
Photo organizer and editor:  Google's Picasa.  While it has been discontinued by Google you can still get it at:
http://techfilehippo...-free-download/
Office like free program:  Open Office: https://www.openoffice.org/download/
or
LibreOffice: https://www.libreoffice.org/
Free Anti-Virus:  Avast
Free Malware prevention:  MBAM: Free version at https://www.malwareb...m/mwb-download/
Can run with your anti-virus.
Paid Anti-Virus:  Kaspersky or BitDefender
Utilities:
Root Kit Detector:  MBAR: https://www.malwareb...om/antirootkit/
Process Explorer:  Show you what is running on the PC.  Like Task manager but better:  http://live.sysinter...com/procexp.exe
WhoCrashed: Why did your system crash?
http://www.resplendence.com/downloads
Then click on Download free home edition
where it says:
WhoCrashed 5.51
Comprehensible crash dump analysis tool
for Windows 10/8.1/8/7/Vista/XP/2012/2008/2003 (x86 and x64)
System Health:
Speccy:  
http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Decline CCleaner if offered.  Pay attention to SMART info on your hard drives and to temps.  If in doubt about temps try:
SpeedFan:  Try speedfan
http://www.filehippo...nload_speedfan/
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it.
Download Flash and Video.  To save flash video.  Works with Firefox.  https://addons.mozil...lash-and-video/This allows you to start a recording and then switch to a different window and record another video.

With Win 10 only there is a new Game recorder program.  It's supposed to only work for games but it works nicely to record any video you watch.  Hit the Win key + Alt + r to start the recorder.  The first time it asks you if it is looking at a game.  Just tell it yes.  After that it starts recording whenever you bring it up.  Videos are saved to the Captures folder under Videos.  You can only record what you watch so limited to only one video at a time.  Best to go to full screen before starting the recorder.

Avoid:  
Advanced System Care
SuperAntiSpyware
HitmanPro
Spybot S&D
Any P2P software especially if it comes from Conduit.
Registry Cleaners
Driver updating software.
PC fixing or Speed up software.
Running more than one anti-virus.
Seagate hard drives.  If you have one it's going to fail on you so backup your data now!

My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's an Orcas Island environmental organization that I volunteered with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)

Ron

[moondog830]

Ron, 

    Thank you for all your help ... I REALLY do appreciate it. I wish we had the money at this time to allow me to donate, but circumstances make that impossible at this time. 

If it weren't for people like you, I would be up the creek without a paddle. Take Care and God Bless!

 

Mark