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Removal instructions for FP App

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

What is FP App?

The Malwarebytes research team has determined that FP App is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This one changes your search settings and promises to keep your searches private.

How do I know if my computer is affected by FP App?

You may see this entry in your list of installed Chrome extensions:

main.png

and these warnings during install:

warning1.png

warning2.png

warning3.png

and you will see this changed setting:

warning5.png

How did FP App get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website that pushes you top allow notifications:

website.png

How do I remove FP App?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of FP App?
  • No, Malwarebytes removes FP App completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the FP App hijacker. It would have blocked their site, giving you a chance to stop it before it became too late.

protection2.png


Technical details for experts

Possible signs in FRST logs:

CHR DefaultSearchURL: Default -> hxxps://findprivate.online/results.php?q={searchTerms}
CHR DefaultSearchKeyword: Default -> Secure
CHR DefaultSuggestURL: Default -> hxxps://findprivate.online/results.php?q={searchTerms}
CHR Extension: (Secure) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph [2018-11-01]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0
       Adds the file background.js"="10/22/2018 1:14 PM, 221 bytes, A
       Adds the file check.png"="10/22/2018 4:02 PM, 95 bytes, A
       Adds the file manifest.json"="11/1/2018 3:29 PM, 1707 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\_metadata
       Adds the file computed_hashes.json"="11/1/2018 3:29 PM, 460 bytes, A
       Adds the file verified_contents.json"="10/29/2018 3:25 PM, 1753 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\icons
       Adds the file icon128.png"="11/1/2018 3:29 PM, 2191 bytes, A
       Adds the file icon48.png"="11/1/2018 3:29 PM, 253 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "epbcdnhnoecpcjlkabnoddmopcgggbph"="REG_SZ", "D196548EBB35BED5C79DAD3E9117F25572840C5791779391FC020AF4508BB2CB"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 11/1/18
Scan Time: 3:33 PM
Log File: 25b61569-dde3-11e8-8135-00ffdcc6fdfc.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.463
Update Package Version: 1.0.7641
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 238263
Threats Detected: 15
Threats Quarantined: 15
Time Elapsed: 4 min, 3 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.FindPrivate.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|epbcdnhnoecpcjlkabnoddmopcgggbph, Quarantined, [14324], [591997],1.0.7641

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 4
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\_metadata, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\icons, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\EPBCDNHNOECPCJLKABNODDMOPCGGGBPH, Quarantined, [14324], [591997],1.0.7641

File: 10
PUP.Optional.FindPrivate.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\EPBCDNHNOECPCJLKABNODDMOPCGGGBPH\1.1.2_0\MANIFEST.JSON, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\icons\icon128.png, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\icons\icon48.png, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\_metadata\computed_hashes.json, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\_metadata\verified_contents.json, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\background.js, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\epbcdnhnoecpcjlkabnoddmopcgggbph\1.1.2_0\check.png, Quarantined, [14324], [591997],1.0.7641
PUP.Optional.FindPrivate, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [225], [591998],1.0.7641

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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