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Ridiculous display of buffoonery from myself....

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#1
Master Shake

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Hello geeks,

 

I was hoping someone could listen to my embarrassing story and possibly help me fix this.

I recently spilled some ink on my laptop keyboard, and then washed it thoroughly with some dettol wipes.... too thoroughly, and the keyboard is damaged.

So, i'll try to keep the long story short, but i have to use the on screen keyboard to type now....

 

The real problem now though, is that i can't remember my login password either    :upset:

The laptop shows 'windows 8' on the password screen but i think it upgraded to 'windows 10' automatically years ago maybe? But doesn't show on the loading page? idk?

 

Anyway, any opinions on what i could do?

 

I don't know how i can log in or get to BIOS without a keyboard.... if i bought an USB keyboard would that work as soon as power on or would i need to install something for that??

 

Am i beyond help?  :surrender:


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#2
phillpower2

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:welcome:   Master Shake,

 

We are sorry to hear about the mishap but are unable to help you when it comes to the password, replacing the keypad we can do.

 

 

As per the GTG Terms of Use that we all agreed to abide by when becoming a member no assistance will be offered regarding bypassing passwords.

 

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we a G2G do not assist in what amounts to hacking past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.

 

 

While we will not help you with getting around passwords we can advise you as to how you can have this resolved using legitimate means, take the computer to a reputable tech local to you or have them come to you, you will need proof of ownership such as the sales invoice, picture ID such as a driving licence/passport and proof of your address such as a recent utility bill.


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#3
Master Shake

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Okey dokey, that's unfortunate :(


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#4
phillpower2

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Thanks for understanding  :thumbsup:

 

Thread closed as per the GTG Password Policy.


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