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Checking for infections, etc.

Started by Janis , Nov 21 2018 05:07 PM

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#1
Janis

Posted 21 November 2018 - 05:07 PM

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333 posts

After an interaction with Canon.com, I wanted to verify whether my pc was as infected as stated. I tried to use the download Fastbar for 64 bit but it does not work. It is apparently blocked by Avast or some other agent.The tech support at Canon insists I immediately needed to purchase their solutions as services and many other objects were stopped or blocked. How do I determine if this was just "used car salesman" tactics that Canon has resorted to or a definite damaged OS? (Win 7 PRO 64)

#2
Janis

Posted 23 November 2018 - 05:05 PM

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Topic Starter
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333 posts

I used Trend Micro that was recommended to me. No infections BUT I was advised that I have open ports that make my router insecure. Do I do this through the router or the pc? How do I know what to close?