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Removal instructions for Fanatical Assistant

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Started by Metallica , Dec 10 2018 03:40 AM

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#1
Metallica
Posted 10 December 2018 - 03:40 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is Fanatical Assistant?

The Malwarebytes research team has determined that Fanatical Assistant is a potentially unwanted program (PUP) that behaves like adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by Fanatical Assistant?

You may see these warnings during install:

warning2.png

warning3.png

and these new browser extensions:

main.png

warning1.png

and you may see this icon in the browsers menu-bar:

icons.png

How did Fanatical Assistant get on my computer?

Adware applications use different methods for distributing themselves. This particular one was installed from the webstores:

webstore.png

addons.png

after a redirect from their website:

website.png

How do I remove Fanatical Assistant?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Fanatical Assistant?
  • No, Malwarebytes removes Fanatical Assistant completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below the full version of Malwarebytes would have protected you against the Fanatical Assistant adware. It would have blocked the installer before it became too late.

protection1.png


Technical details for experts

Possible signs in FRST logs:
FF Extension: (Fanatical Assistant) - C:\Users\Metallica\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\{f3f06b71-06b9-435d-a33b-9301f1619d71}.xpi [2018-12-07]
CHR Extension: (Fanatical Assistant) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb [2018-12-07]
Changes made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0
       Adds the file background.bundle.js"="11/2/2018 2:37 AM, 3517 bytes, A
       Adds the file background.html"="11/2/2018 2:37 AM, 181 bytes, A
       Adds the file content.bundle.js"="11/2/2018 2:37 AM, 55330 bytes, A
       Adds the file frame.bundle.js"="11/2/2018 2:37 AM, 225252 bytes, A
       Adds the file frame.html"="11/2/2018 2:37 AM, 240 bytes, A
       Adds the file icon-128.png"="12/7/2018 9:08 AM, 2938 bytes, A
       Adds the file icon-16.png"="12/7/2018 9:08 AM, 384 bytes, A
       Adds the file icon-32.png"="12/7/2018 9:08 AM, 721 bytes, A
       Adds the file icon-48.png"="12/7/2018 9:08 AM, 1067 bytes, A
       Adds the file manifest.json"="12/7/2018 9:08 AM, 2446 bytes, A
       Adds the file options.bundle.js"="11/2/2018 2:37 AM, 6812 bytes, A
       Adds the file options.html"="11/2/2018 2:37 AM, 178 bytes, A
       Adds the file popup.bundle.js"="11/2/2018 2:37 AM, 608144 bytes, A
       Adds the file popup.html"="11/2/2018 2:37 AM, 295 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\_metadata
       Adds the file computed_hashes.json"="12/7/2018 9:08 AM, 11158 bytes, A
       Adds the file verified_contents.json"="11/2/2018 2:37 AM, 2755 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb
       Adds the file 000003.log"="12/7/2018 9:08 AM, 63 bytes, A
       Adds the file CURRENT"="12/7/2018 9:08 AM, 16 bytes, A
       Adds the file LOCK"="12/7/2018 9:08 AM, 0 bytes, A
       Adds the file LOG"="12/7/2018 9:08 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="12/7/2018 9:08 AM, 41 bytes, A
    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions
       Adds the file {f3f06b71-06b9-435d-a33b-9301f1619d71}.xpi"="12/7/2018 9:03 AM, 253534 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "oobijlcdpmmmpgkonmjnpkkbdmnjpeeb"="REG_SZ", "8E1D65575A9CB5C07B31FFF42597E12278742A61E4E26300DC42E41834CC0A67"
Malwarebytes log:
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 12/10/18
Scan Time: 9:16 AM
Log File: f63f2633-fc53-11e8-9c57-00ffdcc6fdfc.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.482
Update Package Version: 1.0.8241
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 237212
Threats Detected: 29
Threats Quarantined: 29
Time Elapsed: 3 min, 59 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.FanaticalAssistant, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|oobijlcdpmmmpgkonmjnpkkbdmnjpeeb, Quarantined, [2200], [609015],1.0.8241

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 4
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\_metadata, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\EXTENSIONS\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb, Quarantined, [2200], [609015],1.0.8241

File: 24
PUP.Optional.FanaticalAssistant, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\{profile}.default\EXTENSIONS\{F3F06B71-06B9-435D-A33B-9301F1619D71}.XPI, Quarantined, [2200], [608333],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\_metadata\computed_hashes.json, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\_metadata\verified_contents.json, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\background.bundle.js, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\background.html, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\content.bundle.js, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\frame.bundle.js, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\frame.html, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\icon-128.png, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\icon-16.png, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\icon-32.png, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\icon-48.png, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\manifest.json, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\options.bundle.js, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\options.html, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\popup.bundle.js, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\1.5.0_0\popup.html, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\000003.log, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\CURRENT, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\LOCK, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\LOG, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\oobijlcdpmmmpgkonmjnpkkbdmnjpeeb\MANIFEST-000001, Quarantined, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [2200], [609015],1.0.8241
PUP.Optional.FanaticalAssistant, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [2200], [609015],1.0.8241

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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