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cd/dvd drive not working

It has a code 19

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#1
glcarnes

glcarnes

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The dvd opens and closes fine. I go to my computer and the drive does not showup. It also does not show up in devices window. I have tried updating the driver, no help.Need some help. the operating system is Windows 7


Edited by glcarnes, 16 December 2018 - 07:45 AM.

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#2
phillpower2

phillpower2

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:welcome:   glcarnes,

 

Is the computer a notebook or a desktop.

 

One of these may help:

1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run  http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

 

Thanks to Broni for the above instructions  :thumbsup:


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