Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Malware in my email [Solved]


  • This topic is locked This topic is locked

#1
Gwatrobski

Gwatrobski

    New Member

  • Member
  • Pip
  • 7 posts

I recently starting having problem with my email getting odd entries. They seem to be coming from Beap.gemini.yahoo.com. I have run adaware, rogue killer, Malware bytes, hit man pro, and mgtools. All from Major geeks. I am still having the same problem. However I will say when I ran malware bytes I had 576 hits. The majority seemed to com from my browser which is Google Chrome. Below are the two listing from fst64. Please let me know what I must do to fix this issue.I was a mainframe computer programmer and systems person for 42 years( I know I am a dinosaur. That is why I retired). So if it is necessary to go into registry data, or any other type of tech stuff, I have no problem. I put the two text files into files as attachments to this post. Just thought it might be easier to go through. Please help this dinosaur. I just might learn something new to impress the other Chrysler retirees from IT. Thank you in advance for all your help and any knowledge you may let me in on. Try to learn something new everyday.

 

*******Special note*******

 

            I realized I did not submit the post properly. I have rerun FSRT64. I have loaded the text file into attachments, and resumbitted them with this post

 

Attached Files


Edited by Gwatrobski, 14 January 2019 - 07:47 AM.

  • 0

Advertisements


#2
iMacg3

iMacg3

    GeekU Mod

  • GeekU Moderator
  • 657 posts
Welcome to the Geeks To Go malware removal forum.
I'm iMacg3 and will be helping you.

Please keep the following information in mind before we begin:
  • Do not run any fixes or tools on your system unless I request that you do so.
  • Please read all instructions completely before you complete them.
  • If your computer seems to start working normally, please don't abandon the topic. Just because your computer doesn't seem to have a problem doesn't mean that it isn't infected.
  • If you have pirated or illegal software on your computer, remove it now. It is one is the leading causes of malware infecting a computer.
  • If you have questions about anything, please ask.
--------------------

Sorry for the delay. It seems that the FRST.txt file isn't complete. Can you re-run FRST64, and post the contents of the FRST.txt file again?

Additionally, are you getting odd e-mails, pop-ups when you go to your e-mail account, or something different?

Thanks.
  • 0

#3
Gwatrobski

Gwatrobski

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

HI to all,

 


  • 0

#4
Gwatrobski

Gwatrobski

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

Thank you to everyone who viewed or replied to this post. I had read a post to notify my ISP. They are Wide Open West,(a.k.a. WOW). At first the were very apprehensive about doing anything. Their reason COST. I thought that was unbelievable. However I have posted below the first reply from WOW, and my reply. Well at 6:15 A.M. this morning all is fixed. Please read the email. I guess I was not the only person in this situation. Someone may have realized that security, VS. cost should win every time. The first reply from own at WOW was his email, then my reply, and finally WOW's action notice. Again thank you to all.

 

Thank you for providing us with the crucial feedback, due to the feedback from you, and our other customers, we have gone ahead and removed the ads from the inbox. J

 

 

Respectfully,

Owen - C7113
E-mail Support Specialist.

Home Farmer, Video Game Enthusiast, Movie Buff
WOW! internet, cable & phone

 

 

Own,

                With all due respect to the WOW tech team, but you guys are missing the point. The “Beap.gemini.yahoo.com” can change browser settings. By allowing the worm in, you are now opening up not only me, but your entire server network to infection causing far more viruses, worms, and trojan to enter. This also means if the change can occur in the browser, it can change security settings. Which if the issue here is cost, put a price tag on the WOW internet being down, or just slowing down for consumers, as well as businesses. Here is just one web site that explains the issue. I know it is a site trying to sell spy hunter. But just google “beap.gemeini.yahoo.com” and you will see what I am talking about. The web site http://windowsproble...niyahoocom.html. I think WOW is putting the cart before the horse so that they can reach a health bottom line, at the customers expense. I will begin to look for an ISP that takes security, and customer care before cost cutting and bottom lines.

 

Sent from Mail for Windows 10

 

From: wow_techsupport
Sent: Wednesday, January 23, 2019 2:48 PM
To: [removed]
Subject: RE: URL in HTML in my wowemail

 

As promised, I wanted to follow up with you on the ad placed in your inbox. In

Order to keep costs low and continue offering Webmail for free to customers, advertisements have

Been incorporated into the service and are not going to be removed at this time.

 

The ad is safe to click on and will not cause any damage to your computer, and what’s shown is relevant to you based on the content of the web pages you’ve visited. If you prefer not to see this ad there are a few options for you.

 

If you’re using a browser such as Chrome or Firefox there are add-ons or plugins that can be used to block or hide these ads for future use, such as uBlock Origin or AdBlock plus. If you don’t have these browsers, or you don’t wish to use an AdBlocker, you can safely and easily access and download your WOW! email to any number of free email clients available for computers, tablets and mobile

Devices.

 

I’m sorry for any inconvenience this ad may cause, and we appreciate your understanding

 

 

Respectfully,

Owen - C7113
E-mail Support Specialist.

Home Farmer, Video Game Enthusiast, Movie Buff
WOW! internet, cable & phone

11AM-7:30PM MST M-F

Customer care: 1-866-496-9669

Sales: 1-800-343-2076

--------------------------------------------
This e-mail and any attachments may contain information, which is confidential, proprietary, privileged or otherwise protected by law. The information is solely intended for the named addressee (or a person responsible for delivering it to the addressee). If you are not the intended recipient of this message, you are not authorized to read, print,


  • 0

#5
iMacg3

iMacg3

    GeekU Mod

  • GeekU Moderator
  • 657 posts
Hi,

Glad to hear the issue is resolved. :)

I'll close this topic as Resolved.
  • 0

#6
iMacg3

iMacg3

    GeekU Mod

  • GeekU Moderator
  • 657 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


  • 1






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP