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Removal instructions for Controller

- - - - - forced Firefox extension

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

What is Controller?

The Malwarebytes research team has determined that Controller is a forced Firefox extension. The extensions that belong to this family are capable of downloading code after the installation to perform several functions:
  • search hijackers
  • crypto-currency miners
  • adware
How do I know if my computer is affected by Controller?

You may see these warnings during install:

warning1.png

warning2.png

warning3.png

After install you may see this entry in your list of installed Firefox extensions:

main.png

How did Controller get on my computer?
Forced extensions use typical methods for distributing themselves.
They try to keep users trapped until they agree to install the extension.

website.png

How do I remove Controller?

Our program Malwarebytes can detect and remove this unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Controller?
  • No, Malwarebytes removes Controller completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this forced extension.

We protect our customers from these extensions by blocking the sites that spread them and the domains they contact for additional code:

protection2.png

Technical details for experts

Possible signs in FRST logs:

FF Extension: (Controller) - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\[email protected] [2019-01-16]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions
       Adds the file [email protected]"="1/16/2019 4:32 PM, 31824 bytes, A
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/16/19
Scan Time: 7:43 PM
Log File: 8cfda468-19be-11e9-98d1-00ffdcc6fdfc.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.482
Update Package Version: 1.0.8820
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 235839
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 4 min, 31 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.ForcedInstalledExtensionFF, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\{profile}.default\EXTENSIONS\[email protected], Quarantined, [1714], [625208],1.0.8820

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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