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Laptop Will Not Boot Up After Trouble Opening File Explorer [Closed]


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#31
JSntgRvr

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From the Boot selection select iso then click on Select and browse to the iso file.


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#32
CEF

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Under the Boot Selection the only option other than what's selected here that allows you to still have GPT in Partition scheme is "Non bootable." I can't see anything regarding .iso; however all the other Boot Selections do allow for FAT32 as a File system, whereas the UEFI selection only allowed NTFS.

20190204_100654-1.jpg
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#33
JSntgRvr

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Take the disk or iso image regardless. I dont believe the FAT32 format will make a difference.
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#34
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Any progress?


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#35
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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27.01.2019
Ran by SYSTEM on MININT-J934KD7 (24-02-2019 22:36:24)
Running from d:\
Platform: WIN_10 (X64) Language: English (United States)
Boot Mode: Recovery
ATTENTION: Could not load system hive.
ATTENTION: System hive is missing.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
ATTENTION: Software hive is missing.
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 

==================== One month (created) ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 

==================== One month (modified) ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 

==================== KnownDLLs (Whitelisted) =========================
 

==================== Bamital & volsnap ======================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION
C:\Windows\System32\wininit.exe IS MISSING <==== ATTENTION
C:\Windows\explorer.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\explorer.exe IS MISSING <==== ATTENTION
C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION
C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\User32.dll IS MISSING <==== ATTENTION
C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\userinit.exe IS MISSING <==== ATTENTION
C:\Windows\System32\rpcss.dll IS MISSING <==== ATTENTION
C:\Windows\System32\dnsapi.dll IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\dnsapi.dll IS MISSING <==== ATTENTION
C:\Windows\System32\dllhost.exe IS MISSING <==== ATTENTION
C:\Windows\SysWOW64\dllhost.exe IS MISSING <==== ATTENTION
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION
C:\Windows\System32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION
C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} IS MISSING <==== ATTENTION
C:\Windows\System32\winsrv.dll IS MISSING <==== ATTENTION
 
==================== Restore Points  =========================
 

==================== BCD ================================
 
Firmware Boot Manager
---------------------
identifier              {fwbootmgr}
displayorder            {4753c8bc-2995-11e9-89b7-806e6f6e6963}
                        {bootmgr}
                        {4753c8bd-2995-11e9-89b7-806e6f6e6963}
                        {4753c8be-2995-11e9-89b7-806e6f6e6963}
timeout                 0
 
Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume2
path                    \EFI\Microsoft\Boot\bootmgfw.efi
description             Windows Boot Manager
locale                  en-us
inherit                 {globalsettings}
default                 {default}
resumeobject            {56b7bd40-271f-11e9-bc28-e6ad9ae9ef15}
displayorder            {default}
toolsdisplayorder       {memdiag}
timeout                 30
 
Firmware Application (101fffff)
-------------------------------
identifier              {4753c8bc-2995-11e9-89b7-806e6f6e6963}
description             EFI USB Device
 
Firmware Application (101fffff)
-------------------------------
identifier              {4753c8bd-2995-11e9-89b7-806e6f6e6963}
description             EFI DVD/CDROM
 
Firmware Application (101fffff)
-------------------------------
identifier              {4753c8be-2995-11e9-89b7-806e6f6e6963}
description             EFI Network
 
Firmware Application (101fffff)
-------------------------------
identifier              {4753c8bf-2995-11e9-89b7-806e6f6e6963}
device                  partition=D:
description             USB HDD: PNY     USB 2.0 FD
 
Windows Boot Loader
-------------------
identifier              {default}
device                  partition=Y:
path                    \windows\system32\winload.efi
description             Windows 10
locale                  en-us
inherit                 {bootloadersettings}
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
osdevice                partition=Y:
systemroot              \windows
resumeobject            {56b7bd40-271f-11e9-bc28-e6ad9ae9ef15}
nx                      OptIn
bootmenupolicy          Standard
 
Resume from Hibernate
---------------------
identifier              {56b7bd40-271f-11e9-bc28-e6ad9ae9ef15}
device                  partition=Y:
path                    \windows\system32\winresume.efi
description             Windows Resume Application
locale                  en-us
inherit                 {resumeloadersettings}
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
filepath                \hiberfil.sys
bootmenupolicy          Standard
 
Windows Memory Tester
---------------------
identifier              {memdiag}
device                  partition=\Device\HarddiskVolume2
path                    \EFI\Microsoft\Boot\memtest.efi
description             Windows Memory Diagnostic
locale                  en-us
inherit                 {globalsettings}
badmemoryaccess         Yes
 
EMS Settings
------------
identifier              {emssettings}
bootems                 No
 
Debugger Settings
-----------------
identifier              {dbgsettings}
debugtype               Local
 
RAM Defects
-----------
identifier              {badmemory}
 
Global Settings
---------------
identifier              {globalsettings}
inherit                 {dbgsettings}
                        {emssettings}
                        {badmemory}
 
Boot Loader Settings
--------------------
identifier              {bootloadersettings}
inherit                 {globalsettings}
                        {hypervisorsettings}
 
Hypervisor Settings
-------------------
identifier              {hypervisorsettings}
hypervisordebugtype     Serial
hypervisordebugport     1
hypervisorbaudrate      115200
 
Resume Loader Settings
----------------------
identifier              {resumeloadersettings}
inherit                 {globalsettings}
 

==================== Memory info ===========================
 
Percentage of memory in use: 22%
Total physical RAM: 3288.23 MB
Available physical RAM: 2550.23 MB
Total Virtual: 3288.23 MB
Available Virtual: 2600.71 MB
 
==================== Drives ================================
 
Drive d: (ESD-USB) (Removable) (Total:15.22 GB) (Free:6.68 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.5 GB) (Free:0.49 GB) NTFS
 
\\?\Volume{6e2dd151-ada9-427b-9949-2fa3f77bc38b}\ (Recovery) (Fixed) (Total:0.59 GB) (Free:0.31 GB) NTFS
\\?\Volume{00af7371-6b24-4bfc-9215-0ac036c6c06b}\ (Push Button Reset) (Fixed) (Total:14.37 GB) (Free:1.3 GB) NTFS
\\?\Volume{f29b83b4-04f2-4871-97d0-2b4cc27dd3b1}\ () (Fixed) (Total:0.29 GB) (Free:0.25 GB) FAT32
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 229EC0C4)
 
Partition: GPT.
 
========================================================
Disk: 1 (Protective MBR) (Size: 15.2 GB) (Disk ID: 00000000)
 
Partition: GPT.
 
==================== End of FRST.txt ============================

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#36
JSntgRvr

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Open FRST as you did before.

Type the following in the edit box on FRST, after "Search:".

System;Software;SAM;Default

Click Search Files button and post the log (Search.txt) it makes on the USB drive in your next reply.
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#37
CEF

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20190225_223559-1.jpg
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#38
JSntgRvr

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At the RE command prompt type the following and press enter after each line.

Diskpart
Select disk 0 (that is disk zero)
List vol

Take a screenshot of that window. Seems that the OS partition lost its format.
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#39
CEF

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20190226_000410-1.jpg
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#40
JSntgRvr

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Bad news. The OS partiton has become RAW, meaning it lost its format. All data in the drive is lost.

Since the recovery partition still healthy, try to perform full factory recovery and let me know the outcome.
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#41
CEF

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Ok. So after selecting Troubleshoot it lead me here (it said you could reset from that but these are the only options now) Not sure if there's another way to reset or not.

20190226_110245-1.jpg
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#42
JSntgRvr

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What would System Image Recovery do.


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#43
CEF

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After selecting that this is what comes up

20190226_192041-1.jpg
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#44
JSntgRvr

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CEF, do not boot with the Bootable Media. Lets try ACER process.

 

Restart the computer.

  • When the Acer logo appears on the screen, press the left Alt, and the F10 keys.
  • If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  • After the Acer eRecovery Management application has loaded, select your restore type.
  • Read the notice, and then click Next when you are ready.
  • Click Next to begin the restore process. The restore can take anywhere from 10 minutes up to an hour.
  • Once the restore is complete your computer will load Windows and start installing your drivers and software. Your computer may reboot several times during this process. After everything is complete your computer will be like it was when you first purchased it.

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#45
JSntgRvr

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If that does not work, boot with the Bootable Media and Reach the command prompt. At the prompt type the following and press Enter:

 

Diskpart

Select Disk 0

List vol

Select Vol 2       (This is the volume that has the Y drive and is RAW)

Format fs=NTFS Label=OS QUICK

EXIT

Dir D :\Sources\*.* /s (Letter D appears as the bootable media)

 

Send me a screenshot of that window.


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