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Lenovo ideapad 320 stuck in boot up loop

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Best Answer scottb , 02 February 2019 - 08:22 AM

Hi phill, Its failed the first test on 63%, at least now we know whats wrong with it! Ill have to look at the price of a replacement drive and see if its worth it. Thanks again Scottb Go to the full post »


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#1
scottb

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Hi guys, hope someone can help me? My daughter has a Lenovo ideapad 320, a couple of week ago she says it was going laggy so she shut it down using the power button. On reboot it went to recovery mode and booted to the blue screen with 4 options but I couldnt get past this. I eventually went on the Lenovo website and created a usb recovery pen booted to this and reinstalled windows 10. It was working fine until yesterday and it started lagging again this time she tells me she just left it and went back a bit later and turned it off correctly this time. Ive went on this morning intending on useing the usb to reinstall windows again, but I cant get the laptop to recognise the pen its just stuck in a loop booting to automatic repair and if I do by pass this by tapping f12 and select boot from usb hdd it just boots to a black screen! Any advice would be helpful.

Thanks in advance

ScottbCBD7D2FD-0ECC-4148-BCB7-42BB6039F5E0.jpeg

Edited by scottb, 28 January 2019 - 05:03 AM.

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#2
phillpower2

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Hello Scottb,

 

See if the info regarding the NOVO button here helps any.


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#3
scottb

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Hi phillpower2,

I’ve tried this if I choose system recovery it just returns to the original blue screen posted or if I choose boot from usb it just boots to a black screen.

Any other ideas?

Thanks

Scottb
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#4
phillpower2

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For computers that have UEFI as opposed to legacy BIOS, to be able to boot from your USB device you may need to disable secure boot and change UEFI to CSM Boot, not all computers and BIOS are the same, please refer to your user manual if you have one as the following steps are only one such example.
 
 
While the computer is re-starting, continually tap or hold down the particular key that will allow you to access the BIOS on your computer, we will use the F2 key as an example here;
 
After restarting the computer, when the screen goes black, press and hold down the F2 key, wait for the BIOS to load.
 
Select Security -> Secure Boot and then Disabled.
 
Select Advanced -> System Configuration and then Boot Mode.
 
Change UEFI Boot to CSM Boot.
 
Save the changes and Exit the BIOS, commonly F10.
 
Some BIOS are arranged/worded differently, one such example below, hopefully one of the two will get you sorted;
 
Select Security -> Secure Boot and then Disabled.
 
Select Advanced -> System Configuration and then Boot Mode.
 
Change UEFI Boot to CSM Boot.
 
Save the changes and Exit the BIOS, commonly F10. 

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#5
scottb

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Hi phillpower2

Thanks again for getting back to me. Im not having any joy even changing the bios settings. I dont remember doing this the last time I used the usb as a boot device, Lenovo have the f12 tap on boot up and it gives you a boot menu when the usb device is attached its in the option but just loads to a black screen.

I have done as you suggested in the bios my options were uefi or legacy device, I set it to legacy mode and boot priority legacy first. Saved rebooted but it just tried to load automatic repair page but never loaded just spins about.
I restarted again and tapped the f12 and chose the usb hdd option, now it loaded to a black screen with the message.
Remove disk or other media, press any key to restart.
If I press enter it just restarts and tries to reload the automatic repair page but it never does it just spins about until it shuts itself down. Im not sure what else I can do with it? The bin is becoming a very likely option! Ive attached photos of the messages received.

Thanks again Scottb

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#6
phillpower2

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Hello Scott,

 

The USB device that you are trying to boot from needs to be the first boot device on the list, not the Windows Boot Manager as shown in your list.

 

Just thinking out loud here, have you tried moving the Seagate hard drive to number one on the list, saving the settings and then restarting the computer.


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#7
scottb

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Hi Phillpower2,

I tried moving the usb to first boot and I just got the remove media and press any key to restart message when I tapped enter it just loaded to a black screen.

I also changed the first boot to the st hdd and its just loaded to a black screen with a spinning icon but nothing is happening. Its just restarted trying to load automatic repair again and loaded to the black screen no messages! Is there something that can help check the hardware in the laptop I'm thinking something faulty? Hdd, graphics?

Scottb

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#8
scottb

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I got it to load to the recovery screen, I selected f8 startup settings. From their I choose option 6 safe mode with command prompt. I was hoping to run sfc and chkdsk, but alas its frozen on the Lenovo screen.

Scottb

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#9
phillpower2

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Test that your ISO is good using QEMU Simple Boot

 

Below is the steps for using Puppy Linux, this boots from the RAM and will allow access to a working HDD, if the HDD cannot be accessed chances are that it could be bad.

 

Heading out shortly and not sure what time I will be back, apologies for any inconvenience that this may cause.

 

=================== 

***Required Hardware*** 

CD Burner (CDRW) Drive, 

Blank CD, 

Extra Storage Device (USB Flash Drive, External Hard Drive)  

=================== 

 

1. Save these files to your Desktop/Burn Your Live CD:

  • Download Latest Puppy Linux ISO (i.e.: lupu-528.iso) 

    Download BurnCDCC ISO Burning Software 

     

    There are instructions on how to boot from flash drive with puppy here; http://www.pendrivel...e-from-windows/ 

     

     

  • Open BurnCDCC with Windows Explorer 

  • Extract All files to a location you can remember 

  • Double Click 1%20BurnCDCC%20Icon.PNG BurnCDCC 

  • Click Browse 2%20BurnCDCC%20Browse%20Button.PNG and navigate to the Puppy Linux ISO file you just downloaded 

  • Open/Double Click that file 

    IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x 

  • Click Start 3%20BurnCDCC%20Start%20Button.PNG 

  • Your CD Burner Tray will open automatically 

  • Insert a blank CD and close the tray 

  • Click OK 

Puppy Linux Live CD will now be created 

 

2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second 

  •  

  • Start the computer/press the power button 

  • Immediately start tapping the appropriate key to enter the BIOS, aka "Setup" 

    (Usually shown during the "Dell" screen, or "Gateway" Screen) 

  • Once in the BIOS, under Advanced BIOS Options change boot priority to: 

    CD-ROM 1st, Hard Drive 2nd 

  • Open your ROM drive and insert the disk 

  • Press F10 to save and exit 

  • Agree with "Y" to continue 

  • Your computer will restart and boot from the Puppy Linux Live CD 

     

    4%20BIOSBootPriorityImage.png 

 

 

 

3.  Recover Your Data 

  • Once Puppy Linux has loaded, it is actually running in your computer's Memory (RAM).  You will see a fully functioning Graphical User Interface similar to what you normally call "your computer".  Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning.  Also, double clicking is not needed in Puppy.  To expand, or open folders/icons, just click once.  Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to.  This is normal.  Ready?  Let's get started. 

     

    3a. Mount Drives 

  • Click the Mount Icon located at the top left of your desktop. 5%20Puppy%20Linux%20Mount%20Icon.PNG 

  • A Window will open.  By default, the "drive" tab will be forward/highlighted.  Click on Mount for your hard drive. 

  • Assuming you only have one hard drive and/or partition, there may be only one selection to mount. 

  • USB Flash Drives usually automatically mount upon boot, but click the "usbdrv" tab and make sure it is mounted. 

  • If using an external hard drive for the data recovery, do this under the "drive" tab.  Mount it now. 

 

3b. Transfer Files.

  •  

  • At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon. 

  • Open your old hard drive i.e. sda1 

  • Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1 

  • If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows) 

  • From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive's Window. 

 

For The Novice:  The common path to your pictures, music, video, and documents folders for XP is: Documents and Settings >> All Users (or each individual name of each user, for Vista and above  C:\Users\$USERNAME\[...]. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos

 

Remember to only click once!  No double clicking!  Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy.  Choose COPY each time you drag and drop. 

 

YOU ARE DONE!!!  Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer.  Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations! 

 

 

 

PuppyLinux528screenshot.png 

 

 

For computers that have UEFI as opposed to legacy BIOS, to be able to boot from your USB device you may need to disable secure boot and change UEFI to CSM Boot, not all computers and BIOS are the same, please refer to your user manual if you have one as the following steps are only one such example.

Restart the computer, Windows 8 and 8.1 from the Start or desktop screen move your mouse pointer over the upper or lower right corner of the screen, when the Windows Charms appear click the Settings Charm, click on Power and then the Restart option.

Windows 10, Click on Start,Power and then Restart.

While the computer is re-starting,you will need to continually tap or hold down the particular key that will allow you to access the BIOS on your computer, we will use the F2 key as an example here;

After restarting the computer, when the screen goes black, press and hold down the F2 key, wait for the BIOS to load.

Select Security -> Secure Boot and then Disabled.

Select Advanced -> System Configuration and then Boot Mode.

Change UEFI Boot to CSM Boot.

Save the changes and Exit the BIOS, commonly F10.

If your computer will not boot into Windows at all, power up or restart the computer continually tap or hold down the key that will allow you to access the BIOS on your computer and then do the following;

Select Security -> Secure Boot and then Disabled.

Select Advanced -> System Configuration and then Boot Mode.

Change UEFI Boot to CSM Boot.

Save the changes and Exit the BIOS, commonly F10.


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#10
scottb

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Hi phill,

My daughters laptop doesnt have a cd rom drive so I followed the instructions for doing it on a pen and I dont know if Ive done something wrong or what but heres the message Ive got.
Does this mean anything to you?
Thanks

Scottb

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#11
scottb

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Just another wee update, on looking into the error message. I tried a different USB port and behold it loaded up. Unfortunately its now frozen on this screen the and the pointer/touchpad is non responsive..!! Suppose youve got to laugh!! 😂😂

Scottb

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Edited by scottb, 30 January 2019 - 04:19 AM.

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#12
phillpower2

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Do you happen to have a USB mouse.


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#13
scottb

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Hi phill,

It would appear Ive got a faulty usb connection, Ive had to remove the usb drive with the puppy software on it to connect a usb mouse! The other usb connector was non responsive when I connected the usb mouse to it.

What do you want me to check if I can. Its shown 4 drives. I can access them all as shown in the picture.


Scottb

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Edited by scottb, 30 January 2019 - 05:33 AM.

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#14
phillpower2

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Hello Scott,

 

Have you been able to access the personal data on the HDD etc.

 

Did you make sure that your Windows ISO is good using QEMU Simple Boot

 

It would appear Ive got a faulty usb connection

 

 

Were you using this same port when trying to boot from your USB thumbdrive, if yes, try booting from the thumbdrive again but this time in the port that you presently have the USB mouse in.


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#15
scottb

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Hi phill,

I was able to access documents and settings, but the folder was empty not sure if she had anything in it anyway she used her laptop mostly for playing games online.

I used both the USB ports when using the Lenovo recovery usb pen, the one I know now to be faulty was just trying to load the Lenovo built in system repair screen, the good port just loaded to a black screen if memory serves me correct. I have deleted it just now because I needed the pen for something else. But I have ordered another usb pen scan disk one and still have the files and software to recreate the recovery pen again when its delivered. Ive also read a few things about the reliability of different pens and scan disk seem to be the recommended brand.

Not sure what else I can do until the new usb pen arrives and see if the different brand makes a difference.
So if you want to leave this here for a day or two thats fine with me? Ill can come back once Ive recreated the pen and tried again?

Unless there is any other tests we can do to determine if anything else is faulty that would cause it to corrupt the o/s?

Thanks again for all the help.

Scottb
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