[bytesize]

Got a second hand laptop, that is new, keep getting the above error here is a screenshot.

 

Searched online and tried a couple of things-

 

Checked update service was running and made sure it was set to Automatic(delayed)

Ran windows update troubleshooter

Downloaded and installed the most recent Servicing Stack Update

Ran these in an elevated command prompt - DISM.exe /Online /Cleanup-image /Restorehealth

SFC /scannow

 

Still the same problem, any help would be much appreciated before reinstalling or restoring windows.

 

Thanks

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Best Answer

Hi guys & girls

 

got an update that seemed to solve the problem, turned on my old windows 10 laptop and my desktop pc same error, looked into it further, and found out that there are problems with some ISPs DNS settings and windows can't update. Changed my network adapter properties to use google DNS servers and windows update is now working on all machines.

 

Hope I didn't waste anybodies time.

 

Thanks

[bytesize]

Best Answer

Hi guys & girls

 

got an update that seemed to solve the problem, turned on my old windows 10 laptop and my desktop pc same error, looked into it further, and found out that there are problems with some ISPs DNS settings and windows can't update. Changed my network adapter properties to use google DNS servers and windows update is now working on all machines.

 

Hope I didn't waste anybodies time.

 

Thanks

[garioch7]

bytesize:

 

Thank you for posting back with the solution.  Your "fix" may well help others.

 

I am glad that you got Windows Update back into action.  Unpatched computers are vulnerable computers!

 

Have a great day.

 

Regards,

-Phil

[sam smith]

Thanks, bytesize.

 

It also solved my issue.

[bytesize]

Glad you got it sorted Sam.