Win 8.1 won't boot (corrupted aswRvrt.sys) - need fixlist.txt [Sol
Started by
joanna03
, Feb 23 2019 08:07 AM
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This topic is locked
#31
Posted 03 March 2019 - 02:54 PM
joanna03
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#32
Posted 03 March 2019 - 04:34 PM
iMacg3
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Hi,
Please try the System Restore steps again and let me know if you get the same error message.
Please try the System Restore steps again and let me know if you get the same error message.
#33
Posted 04 March 2019 - 01:45 PM
joanna03
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I tried the most recent Restore point once more snd I got the same error
#34
Posted 04 March 2019 - 01:57 PM
iMacg3
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Do you see the BIOS screen or Windows splash screen before receiving the error message? (blue screen)
#35
Posted 04 March 2019 - 11:25 PM
joanna03
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When I try to boot normally, yes, I see the logo and the spinning wheel for quite a while, then the sad face blue screen and it automatically restarts.
#36
Posted 05 March 2019 - 09:04 AM
iMacg3
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Hi,
From the Installation Media, select Startup Repair. Let me know the outcome, and any error message(s) that appear (if present).
From the Installation Media, select Startup Repair. Let me know the outcome, and any error message(s) that appear (if present).
#37
Posted 08 March 2019 - 08:48 PM
joanna03
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It didnt complete successfully, Ive attached the error message from the indicated StrTrail.txt
Attached Thumbnails
Edited by joanna03, 08 March 2019 - 08:50 PM.
#38
Posted 09 March 2019 - 11:48 AM
iMacg3
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Hi,
From the Installation Media, is there an option to reset your PC but keep your files?
From the Installation Media, is there an option to reset your PC but keep your files?
#39
Posted 09 March 2019 - 01:52 PM
joanna03
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Yes, should I try it ?
#40
Posted 09 March 2019 - 05:27 PM
iMacg3
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Yes, please do. Let me know how it goes. 
#41
Posted 10 March 2019 - 01:30 AM
joanna03
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No luck - There was a problem refreshing your PC, no changes were made
#42
Posted 10 March 2019 - 10:23 AM
iMacg3
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Hi,
It may be easiest to use a Linux LiveCD/DVD/USB to back up your files to external media, and reinstall the OS.
If you are not able to do this, let me know and we can continue the troubleshooting.
It may be easiest to use a Linux LiveCD/DVD/USB to back up your files to external media, and reinstall the OS.
If you are not able to do this, let me know and we can continue the troubleshooting.
#43
Posted 10 March 2019 - 02:39 PM
joanna03
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Yes, Ill try that, doesnt seem I can get rid of a fresh OS install. Thank you for your patience and help
#44
Posted 10 March 2019 - 05:03 PM
iMacg3
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Sounds good. 
Let me know if you have any questions or if this topic can be marked as Resolved.
Let me know if you have any questions or if this topic can be marked as Resolved.
#45
Posted 13 March 2019 - 09:08 AM
iMacg3
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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