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Mystery re using two different passwords on a WiFi network router

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Can someone see what is going on here? I am mystified.


I have a desktop (W10) and an iPhone and an iPad. I recently had to change my WiFi router.


My desktop and iPad worked fine on the new WiFi network after i inserted the new router password. But the iPhone acted eratically --repeatedly requiring me to provide the password, whereupon it would say "cant connect to WiFi."


Apple support suggested I look at the label on the router. When I did I found that the password shown was not the one the Verizon tech gave me (and that I used successfully with the desk top and iPad). When I entered the labelled password (different from the passwords I had entered into the desktop and iPad), the iPhone worked fine.


Right now the desktop and iPad "think" the router pw is one thing and the iPhone with a routerthinks the router's pw is something else. The desktop and the two Apple devices all work.


Whatever can explain this odd behaviour? Thanks. .... batpark



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The wireless network names that both devices detect are the same?


Recent Wifi routers work on two different Wireless bands 2.4GHz and 5GHz, the two are independents with different SSID and security configurations.


Older devices only work on the 2.4GHz band, newer ones can connect to both.

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just reboot you router.

also discount it from all device and reconnect.


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The password on the bottom of the router is to get into the router's admin settings.


Once you are in there, you can now setup whatever passwords you want for users to use to access your WiFi network(s).

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