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Keyboard missing in device manager

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Hi Guys,


I recently purchased a laptop(Huawei matebook D) and the keyboard is missing in the device manager. I have tried resetting the windows and the keyboard is still missing. Keyboard works in BIOS and if I try to reboot in CMD the keyboard works as well. I don't know whats the issue, I have installed all the drivers in manufacturers website but the problem still persist. The keyboard is also not working in safe mode. Help please.


Thank you!

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When something is new and does not work correctly, return it for a replacement or refund.


Also: Microsoft: Windows 10 devices open to 'full compromise' from Huawei PC [MateBook] driver

Edited by SpywareDr, 27 March 2019 - 09:18 AM.

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