Computer not recognizing External Hard Drive
Posted 07 April 2019 - 03:31 AM
Posted 07 April 2019 - 05:42 AM
What version of Windows are you running on the working computer.
Posted 07 April 2019 - 11:33 AM
Is the external drive being assigned a drive letter? To check and see, press [WindowsLogoKey]+[R], type in diskmgmt.msc and press [Enter]. If the drive does not have a drive letter assigned, right-click the drive, select "Change Drive Letters and Paths...", click "Add", make sure "Assign the following drive letter" is selected, pick an unused drive letter from the pull-down on the right and then click "Ok". You should now be able to see that drive (letter) listed in File Explorer ([WindowsLogoKey]+[E]).
Posted 10 April 2019 - 06:28 AM
Looks like we may never know folks, I asked about the version of OS so that I could post the specific steps for getting a screenshot of Disk Manager which would have confirmed what you both suspect
Posted 10 April 2019 - 06:43 AM
With as many posts as the OP has, I would suspect they'll be back ... hope so anyway.
Posted 25 May 2019 - 09:54 AM
Hey all. Apologies for the delay. It's been my busy season at work, so a lot of things have fallen by the wayside. I used to be really active back around 2005-2006 in the malware removal forums, but have only been back a handful of times since.
Assigning a letter through disk management worked. Thank you!
Posted 26 May 2019 - 06:08 AM
Glad you got it sorted and thanks for letting us know that assistance was no longer required
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users