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Can I eliminate ads like this that are blocking my screen? [Solved]


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#1
batpark

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I have recently been attacked by ads such as shown in the lower right corner of the attached screen shot. They are highly obtrusive, often covering up vital info. FWIW, I am using the  Chrome browser on a Windows 10 desktop PC. Thanks.  ....batparkScreen with objectionable ad in lower right corner.png Screen with objectionable ad in lower right corner.png Screen with objectionable ad in lower right corner.png Screen with objectionable ad in lower right corner.png

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#2
iMacg3

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Hi batpark, Welcome to the Geeks To Go malware removal forum.

I am iMacg3 and will be helping you with your computer problems.

Please keep the following information in mind before we begin:
  • Do not run any fixes or tools on your system unless I request that you do so.
    • Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives.
  • Please read all instructions carefully, and complete them in the order listed.
    • Items that are especially important will be highlighted in bold or red.
  • If your computer seems to start working normally, please don't abandon the topic.
    • Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
  • If you have pirated or illegal software on your computer, uninstall it now before proceeding.
    • Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. Therefore, please remove any, if present, before we begin the clean-up.
  • If you don't respond to your topic in 4 days, it will be closed.
    • If your topic is closed and you still need assistance, send any staff member a Private Message with a link to your topic.
  • If you have questions at any time during the cleanup, feel free to ask.
--------------------


Open Google Chrome. Click the Menu icon in the upper right corner of the window (three vertical dots).

Click Settings from the drop-down menu. Scroll down all the way and click Advanced.

Under "Privacy and Security" click "Content Settings."

Click Notifications. If you see any notifications allowed from unfamiliar sites, click Block or Remove next to the site URL.

Restart Chrome and let me know if the problem persists.

--------------------

Download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right-click FRST/FRST64 and select Run as administrator. (Windows XP users double-click on the file).
  • If you receive a SmartScreen warning, click on More Info and Run Anyway.
  • When the tool opens, click Yes to the disclaimer.
  • Press the Scan button.
  • It will produce logs called FRST.txt and Addition.txt in the same directory the tool is run from.
  • Copy and paste the contents of FRST.txt and Addition.txt into your next reply.

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#3
batpark

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 iMacg3 : Thanks for responding to my post. It turns out that this is not a good time for me to follow up on your working my problem. So please cancel my request for help at this time. ... batpark


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#4
iMacg3

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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