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Laptop hangs frequently

Hanging Malware

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#16
Hari Prahlad

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#17
Hari Prahlad

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#18
RKinner

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Did intel say you needed any drivers?

 

Your BIOS needs to be upgraded.  You have 1.15 and the latest is 1.37.  You can get the latest BIOS from the Acer Support site.

 

https://www.acer.com...content/drivers


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#19
Hari Prahlad

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Hi

Intel said I had the latest.  I'll check out Acer and get back.


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#20
Hari Prahlad

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Acer says latest is 1.43.  Shall I download that?

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#21
Hari Prahlad

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Apologies.  You were right and I was wrong.  Have downloaded 1.37.  Will update and revert.


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#22
Hari Prahlad

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Hi, 

This is from a different laptop.

I tried updating BIOS.  The screen is now all dark with the message "No Bootable Device".

What should I do?


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#23
RKinner

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Shutdown the laptop.

 

Turn it on and start tapping the F2 key until it boots into the BIOS setup.

 

Appears that the laptop came with Win 8 so you would think the defaults would be correct so try setting the BIOS to Default:

 

  1. Press F9 and then Enter to load the default configuration.
  2. Press F10 and then Enter to save and exit.

If that doesn't help then go back into the BIOS setup and go to the Boot page.  Make sure it sees the HDD as an option right after Windows Boot Manager.  If UEFI is not enabled try enabling it (or vice versa).


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