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Removal instructions for Page update

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 32,507 posts
Content is republished with permission from Malwarebytes.

What is Page update?

The Malwarebytes research team has determined that Page update is a potentially unwanted program (PUP) and uses a web push notifications service to show advertisements.

How do I know if my computer is affected by Page update?

You may see this entry in your list of installed Firefox extensions:

main.png

and these warnings during install:

warning1.png

warning2.png

warning3.png

and this changed setting:

warning5.png

How did Page update get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their website:

website.png

How do I remove Page update?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Page update?
  • No, Malwarebytes removes Page update completely.
  • If you have allowed the notifications you can read here how to disable them.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the Malwarebytes browser extension would have protected you against the Page update hijacker. It would have blocked their domain, giving you a chance to stop before it became too late.

protection2.png


Technical details for experts

Possible signs in FRST logs:

FF Extension: (Page update) - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\profile.default\Extensions\[email protected] [2019-05-21] [UpdateUrl:hxxps://ext-nl.com/LN_VSOAJKXXXZZ.json]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions
       Adds the file [email protected]"="5/21/2019 8:13 PM, 99042 bytes, A
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/22/19
Scan Time: 8:44 AM
Log File: 17980360-7c5d-11e9-857e-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.10706
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236322
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 5 min, 30 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.FakeFlash, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\{PROFILE}.DEFAULT\EXTENSIONS\[email protected], Quarantined, [1752], [686156],1.0.10706

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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